Just bad service here. One of the problems with the owner (Billy) is his obvious resentment and…read moredisrespect (for whatever reason) of women. He was rude and angry with my fiancé whenever she went in to the store, and then when I went in he was pleasant and friendly. Whenever we came in together he looked right through her, basically acting like she was invisible. Another problem is if you are 1 week late on the monthly bill you will pay 66.6% late fee. ($10 on a $15 monthly payment). Even when you have been a loyal customer for over a year and a half. Occasionally we would be a little bit late but would always pay within a week of due date. I am retired and on a fixed income receiving a small pension each month. My fiancé is disabled and is also paid monthly. We both receive our checks on the 1st of each month so tried to be billed at the first week of the month but the owner was not willing to work with us to do that. The only option was in the middle of the month. The final straw was today when we went in to get our mail and he informed us that he gave our box to someone else, and that all our mail was going to be "returned to sender". He also claimed that he left messages warning us that our box would be shut down, this is absolutely a lie because I listened to his messages and none said anything about that. Needless to say after a year and a half we were ready to give our business to someone else anyway, so it was not a bad thing that it happened. We gave this business many chances, but we can only take so much negativity and bad service. It is a shame because it was the most convenient location for us, but it will be worth driving out of our way to receive some good service for a change. RLJ

I've been doing business here for 2 yrs., and have a mailbox here also. Well organized, nice…read morepeople. I get a ton of amazon packages and they always help me quickly. Thanks Billy and Mark!

They were very helpful with my Amazon return, now I can easily scan and drop off without waiting in…read moreline, thanks ups!!

Staff is great at this location. I have used it for notary services, shipping packages, scanning…read moredocuments and last but not least returning Amazon packages. I love this new location. I go here over the Stanwood store I used to go too. It's easy to get to inside Safeway.

When I had to get a medication out to my child n another state with less than 2 hours notice, thru…read morehelped me. No FedEx nor UPS or USPS had the boxes, frozen gel packs to help me. I lost have called at least a dozen places and they all said they would help but I'd have to get my own frozen gel packs and styrofoam box to ship medication out. Pony Mailbox and Business Center had it all and they managed to ship out on time. Thanks to Annie the owner who also helped me save $30 value.

Never take for granted a great and reliable notary located in your neighborhood such as Pony…read moreMailbox & Business Center. The extended business hours, courteous staff, quick reply to quotes sent via Yelp, and available notary are all very appreciated. When needed I will definitely return, and recommend.

Best little store !! Always receive great service. Great place to mail packages . I highly…read morerecommend this mail store .

I had an issue with a UPS overnight letter that did not leave the store that same day. It was an…read moreunfortunate situation that apparently was in part due to the UPS driver that day. The manager of this business reviews the facts and called me personally to apologize for the situation and to extend a refund of the money I paid as a good gesture which definitely helped make a bad situation much better. I feel good to say this company does meet the standards of their mission statement. I will likely use them in the future as I can see they are a company that tries hard to serve their customers.

Our go to drop location when we are in the area! Very professional and top quality drop off…read moreservices. Awesome for drop off for All your package needs.

Staff is very friendly and helpful! We have used them to receive Amazon packages and also rented a…read moremailbox there.

The ladies of the mailroom helped me so much packing and printing my labels when my home printer…read morewas down I really appreciate all the effort you all put in to help me. A quality service at a fair price. If you ever need professional mailing services, go see bets candy and April for great fast service. Thank you guys for your help

The lady that owns the place is very kind and helpful. Helped me find best way and least expensive…read moreway to send over night. I recommend this local lady for your mail services

I've only been here a handful of times through the years maybe a total of half a dozen…read more But every single visit has been efficient fast and friendly. This place is usually fairly busy which gives them even more credit for taking care of the customers as quickly as what they do. They are also open late enough in the evening to swing by after work if that fits your routine.

Today a package we were expecting got delivered and we got an email an hour and a half later with…read morea picture of the delivery. Luckily because we were able to check our neighbors door step we found our package. Likely our package was under the smaller package and both were dropped at neighbor. To all delivery drivers, we understand how pressured you are at this time of year especially but please check before leaving package to be sure it is in the correct address thank you

Excellent experience with Huan at Postal Plus in Everett. I needed help with an auction purchase…read morethat I couldn't pick up in person, and Huan went above and beyond. He picked up my items, inventoried everything at my request, took photos, and helped separate everything into different packages for shipping. He was responsive, helpful, and made the entire process very easy to coordinate remotely. Really appreciate the extra effort and attention to detail. I would absolutely use Huan and Postal Plus again. Highly recommended!

Awesome place. Sent a few packages here. Huan works fast. I have not encoutered any problems with…read morepostal plus, unlike USPS who lost a package I sent to my sister in LA.

mailing things is not always a fun experience. standing in line, all the things. Well, I kinda look…read moreforward to mailing things now. The service is great but the personal interaction puts the fun back in mailing things. Come mail something and get a smile added to your day. : )

Always amazing, fast and super knowledgeable! I always look forward to seeing Beth who is super…read morehelpful! Way easier than going to the UPS store. Thank you.