The employees at this location are the nicest I've ever experienced. Doing Amazon returns here is a…read morebreeze. I will always choose this location when possible!

Taryn was outstanding in helping me print,notarize and fax. Which had been cause me alot of stress…read moreand worry but she took control and made the whole thing super easy and done quickly. I would gladly recommend family and friends to her store.

I bought a very nice office chair and was pleased to find they were having a chair sale! Chairs…read morewere discounted around $50 or more and they have a very large selection. We were asked twice if we needed help so customer service is still pretty great at his location, theyre nice and helpful here! Anyway, 2 weeks with the chair and it is comfortable! Bought myself a lazy b office chair and now I dont feel so bad spending a lot of time in my office, its relaxing in there.

Literally the WORST customer service I've ever experienced, ever. Dark haired guy working in…read moreCopies/Amazon Returns will absolutely not acknowledge you, Even will go so far as to straight up ignore you. I get it, maybe not the most fun job ever and at times maybe gets busy but it's not hard to simply say "be right with you." If you truly hate your job THAT much maybe it's time to go somewhere else?! The worst.

I had a rather unnecessarily expensive experience with this place…read more It's located in the Broadway Mall, which is really just a large building with a little maze of shops. It's right next to Henry's donut shop. There is parking on the street, and a parking lot in the back. I had been going there for a bit, to drop off my mail, and send things out. I had nothing really important to mail until recently. Just standard stamp and envelope stuff. Recently, I had to mail a small package to Australia. I just went here because I have been going. The man who runs the place weighed my package, and experienced some problem with his scale. I was told the weight of the package, though. He then came up with a total of $72. I balked. I asked if there was a cheaper way to send it. He said no, that expedited was the only way. I told him I didn't need it to go fast, and he explained that's the only way to mail things to Australia. Grudgingly I handed over the $72, but asked for a receipt. He seemed bewildered by my request for a receipt, but handed me the register tape. I have since learned I should have done some research before just blindly running off to ship the package. I feel very stupid about it. I could have sent that package for $36 through the post office, via a slower method. All it would have took was a simple Google search with my packages weight, and I would have been able to save myself some money. What I objected to most, was the older man's assurances that there was simply no other way to ship the package to Australia except the super fast expedited method. Instead of keeping me as a customer, I'll just go somewhere else next time. Too bad, really.

I went to this place today trying to ship a small package. At first he told me the only way to ship…read morewould be $25 with USPS or $23 with UPS. When I pushed back a little, he said "well, to get it there in a decent amount of time". I said *nothing* about how fast I needed it to get there. Truth is, I didn't care, and I told him so. Then he said I could ship it USPS for $18, and that is the absolute cheapest possibility. Yeah, right. I took my package, walked home, and looked at the USPS site. If I get a parcel pst box, I can ship it for about $5. Without, the cheapest I can ship it is for $12. Cheapest with UPS is $17. Cheapest at FedEx is $12.50. I call bullshit. Also, he charges a *lot* to use credit cards. $1 for $20 charge. $2 for $40, etc.

I LOVE the kindness of the employees and passport people here! The lines always go out past their…read moreinternal doorway, but everyone still manages to be kind and smile, to all the impatient customers! I appreciate that they even try and decorate their displays, all nice and maintain their mailers and fun greeting cards! They also get the line moving efficiently! This is a great location! Thanks guys!

Nice and clean facility. Convenient location. The staff members there are very friendly.read more

Honestly, I would give ten stars for the amazing customer service at this FedEx if I could!…read more I realized I had forgotten some print assets that I needed for an event all the way back home in Fife, and needed them QUICK. With just a couple of hours of wiggle room I tried to place an order with this FedEx online and was seeing that pickup wouldn't be available until the next morning. I gave them a call and asked if they could potentially have my order done in the time frame needed. They were a little nervous about the turnaround but much to my happiness, they were able to pull it off! The team here was on top of the order and so helpful over the phone and saved the day. I'm never out in this area but highly recommend using this FedEx if you're a local.

Had excellent service yesterday. Had to mail an expensive watch. Service was fast and efficient…read moreand rep was very friendly. A much different experience than I recently had with UPS!

I had an appointment. They had my phone number. When I arrived, they said my appointment was…read morecancelled due to the machine being down. I asked why they didn't call and save me the trip? I came for the second appointment. They attempted to set up a Washington finger printing. I explained it was an out of state fingerprinting. The cost went up from 47 to 147 dollars. I attempted that service. My first name has only an initial. Their system was unable to accept such. The attitude was not one of apology, but of contempt - to just get me to leave. That I did. I called Certifix. They took my info and payment over the phone in 5 minutes. I paid, then went to a UPS Store for fingerprints. That process took ten minutes. Done. Use Cerifix.

I walked in at 11:59 today 10/15, although the sign said they closed for lunch from 12-12:30. I was…read moretaken right away for an onboarding employer drug test. Fast, easy and professional.

Love this place!! I've had printing jobs done here, including simple copies, business cards, all…read morethe way up to spiral-bound booklets. I once ordered 5 booklets and misjudged how many pages I had per booklet but they were willing to give me an estimate, and tell me roughly how much the estimate would change based on number of pages. I've also faxed documents and bought supplies. They rock!! The prices are so much better than at K****s / F***x, the people are super friendly and helpful, and I've easily been able to arrange for jobs over email. They reply right away. Highly recommended!

I LOVE this place! I've been using the Snohomish Postnet like an office for years for all sorts of…read morethings: packaging, mailing, printing, etc.. They are particularly generous with helping me edit and format and upload properly for big print projects. The staff are super friendly and cheerful. Side note: The anti-mask comment is unfounded in my opinion. I've never seen anyone in there without one on--though Covid has certainly provided loads of opportunity for awkward moments in customer service all around the country. The person who was disturbed probably would do well to take a deep breath and remember we are all in this together.

I was looking for laundry service for my comforter and sweaters. I found this business based on…read morereviews. To set it up, I filled out the form and they scheduled 2 weeks later. I left my dirty laundry in the front and they picked up at the scheduled window time. They dropped it back after 2 days. I was happy about the service and value. They did a good job. I will use it in the future.

Worst service ever! I was staying at the Everett Indigo hotel, & I inquired if the hotel could…read moreclean a blouse for me with a greasy stain. They indicated, they send it out. I filled out the form with all CAPS, that I needed the greasy stain out. The blouse came back the next day with stain as bad as it had been. The company Residential Delivery Service sent me a separate bill for $37.43 for cleaning my blouse which I had to throw out & replace. I plan to call the hotel next to let them know how bad this service truly was!

Store is clean and well kept. They were super helpful, welcoming and service was quick. It's really…read morea great option for drop offs too because they are one stop shop for all lot of carriers. Thank you for such a great experience!

I opened my mailbox here for my home-based business because they offer good price. For the past few…read moremonths, I was pleased with the service. My mail & packages are kept secure, and I got notified immediately when something arrives. I love having a real street address for my mailbox, and they accept deliveries from all carriers with no problems. I can also drop off or ship out my package in one location rather than making rounds to UPS, USPS, and Fedex. Convenient location & clean store. Highly recommended!