The man is off putting. He was unwilling to tape up a box for a return. He's not helpful…read more We used to come here all the time. I will be avoiding it in the future.

Poor service. Had mailed a package and it was returned because they did not know what they are…read moredoing. I had to express mail the gift, they would not even credit the 2.50 I spent the first attempt. Assistant mgr Sarah would not even apologize for the mistake.

The employees at this location are the nicest I've ever experienced. Doing Amazon returns here is a…read morebreeze. I will always choose this location when possible!

Taryn was outstanding in helping me print,notarize and fax. Which had been cause me alot of stress…read moreand worry but she took control and made the whole thing super easy and done quickly. I would gladly recommend family and friends to her store.

This place is AMAZING! They actually know what customer service means and they strive not only to…read moreprovide it but to excel at it and exceed expectations!! That's what's missing in most retail interactions these days; not here. They actually care about helping the customer and go out of their way to help you complete your project. HIGHLY RECOMMEND! FIVE STARS!

I sent a painting overseas. Nam was knowledgeable, able to help explain fees and make sure all…read morepaperwork was completed. His prices and ability to make sure packages have proper protective packaging and correct details/paperwork is appreciated!

Staff is very friendly and helpful! We have used them to receive Amazon packages and also rented a…read moremailbox there.

I am specifically reviewing their notary services on behalf of my dad…read more My 70-year-old dad recently got in a minor car accident and is having to deal with insurance. His car was paid off so they ended up totaling it and he's now navigating the process of paperwork. He was unsure how to fill out his paperwork, and I guess brought the papers into the notary blank. She very kindly helped him through the process of filling out the paperwork, getting it notarized and getting it mailed off. I appreciate her kindness immensely and wanted to make sure it was acknowledged. My dads words: "Everything went well... The person was very nice and experienced... Explained everything and helped me fill out papers... The lady helping me was the Notary and knew all about what I had to do... She even knew how the mailing label was supposed to work... I was happy with the service..." So if anyone is looking for a notary on island this sounds like the lady you want to have helping you!

Whhhhyyyyyy did this place close??? I went out of my way to go here to ship off all of my packages…read morerather than deal with the Mill Creek post office which is absolutely horrible customer service-wise and everything. I always enjoyed seeing the older man... he was always pleasant to talk to and it was so much more an easy-going and pleasant experience here. I had no idea it was closing. I am extremely disappointed.

Pappy is awesome! Packages always handled with care. Trust this establishment completely!read more

Best little store !! Always receive great service. Great place to mail packages . I highly…read morerecommend this mail store .

I had an issue with a UPS overnight letter that did not leave the store that same day. It was an…read moreunfortunate situation that apparently was in part due to the UPS driver that day. The manager of this business reviews the facts and called me personally to apologize for the situation and to extend a refund of the money I paid as a good gesture which definitely helped make a bad situation much better. I feel good to say this company does meet the standards of their mission statement. I will likely use them in the future as I can see they are a company that tries hard to serve their customers.

I live out of state, my clients live right around the corner from this place. I contacted this…read morebusiness and told them I needed to get some very important time sensitive documents signed, notarized, and overnighted to my office. This location was able to take and follow directions wonderfully. They were friendly and very effective. I would definitely recommend this business.

I shipped some books here via USPS to a friend. I even bought a box and packed them at the store…read more Easy enough, right? Nope, my friend received a purse instead. Ok, so they put the label on the wrong box -- no biggie. After their ho-hum approach of "looking into it", it was pretty clear they didn't have a clue as to what happened to my books. No biggie: I requested that the owner, Anwer Mangrio, give me a call (I left multiple messages on his machine), but received no return call; he elected to put it all on the shoulders of the clerk rather than take responsibility. This struck me as irresponsible, and, quite frankly, cowardly. As someone who has owned businesses in the past, I always would work with customers on issues and never hid behind my employees. To be honest, I would have settled for a a small amount of store credit -- a simple gesture and admission that they had made a mistake. However, it was relayed to me by the clerk, that since I didn't purchase insurance, they could not file a claim. In other words, they were willing to file a claim with the carrier to pay for their mistake -- again offloading responsibility onto someone else. In summary: you'll likely be able to conduct simple transactions with everything going well; if it doesn't, don't expect the manager to react with integrity.