Staples Marysville, WA - Store Review I have visited Staples in Marysville, WA, many times and have always had a genuinely positive experience. The store is clean, well-organized, and easy to navigate, with clear signage for each section. The staff stand out the most -- they are friendly, approachable, and quick to offer help without being pushy. I used their printing services, and the process was smooth and efficient. The associate patiently walked me through the options, made sure my files were formatted correctly, and the final prints came out crisp and professional. Checkout was quick, and I appreciated the option for rewards points and digital receipts. Some reviews have mentioned Amazon returns. The Amazon return dept. is an entirely different department, although I have had a pleasant experience there, too. They do always have a long line but that has to do with Amazon only giving limited return place options, not Staples. Overall, this location delivers on both customer service and product availability. Whether you need office supplies, tech accessories, or printing, it's a reliable stop. I'd happily recommend it to anyone in the area looking for a hassle-free shopping experience. Rating: 5/5 - Great service, solid selection, and a pleasant atmosphere. read more

I had an Amazon return and this Staples location made it easy. The wait wasn't too long, only 3 customers in front of me. It was a very easy return and only took a couple of minutes. I would definitely recommend this location. The shelves seemed stocked also and the store was clean. read more

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Just dropped off my Amazon return and asked for a receipt for a high ticket return. Clerks points to a sign that says they no longer provide receipts. Then I hear a manager chime in that if I have a problem, I can talk to him. I ask if my item come back as never received, I talk to him? Contradicting what he just said, "nope, we're a third party. We have no correlation other than scanning items in". What a smug and rude thing to say from a manager. What did I do wrong, other than to ask a clarifying question??? It's no mystery why this store's ratings are so poor. It's was a slap in the face. I'll never return or shop in your dying store next to no customers. I'll seek an alternative location for returns and seek a professional location that have a manager that don't treat customers with contempt and hate their job. F - rating read more

Whoever was working your register tonight should learn not to talk to people in a condescending tone when they don't perfectly understand which of your 26 counters to go to. I work in a customer service setting as well - learn to control your tone and body language. I'll never be back to this Staples again. read more

Stevie was incredibly friendly and jumped right in to help me with an urgent printing job.

Calling fellow teachers, parents or anyone who needs office/school supplies. If you have an Amazon return go here! Reason being is you get a coupon for like 15-30% for supplies and ink and such. It has helped me for back to school especially when they have those sales. So the value is worth it! Every time I have been the service has been nice and quick compared to UPS which the line takes forever and you don't get a darn coupon lol So yeah if you want to go here even for passport photos, they are quick to help too! Kudos Staples! read more

Office supply and home computimg must stop. Staff is friendly and happy to help. The store carrys most of what one would need for a home office. Parking car get tight, probably due to the Amazon returns. read more

I wanted to get a really small printing job done of 20 pages of a PDF file simple print black-and-white nothing fancy. This Staples printing department price was 300% higher than the UPS store over by the Walmart at Tulalip. That's ridiculous to just pull up a PDF file and hit print and 60 seconds later the job is done. I question the lady on the phone on the pricing and she made it sound like some big long production of printing set up in this order in that order in this department in that department and I'm like lady you just pull up the PDF file and hit print. The guy his coworker at the UPS store had the job completely finished and in hand before I had paid the two dollars at the cash register. read more

Don't go there for Amazon returns. So slow!! Process is long. Return desk seems annoyed when doing returns. No one available. Takes forever. read more

Staples - Wait for help. - Printing Services Near Me - Marysville, Washington

We went to get passport photos and the photos were dark and grainy. We could not use them when applying for our passports and had to get other photos done at a different place. Waste of time and money. read more

My favorite thing about this store is how they always have ONE person working the copy/print desk and they're also responsible for Amazon returns. Guaranteed 20+ minute wait every single time. read more

Rude staff. When you work with the public, that denies you the right to act like a jerk to your customers. Don't correct your customers when they mistakenly identify your "tech center" and the customer service counter". And when someone suggests you should get a closed sign for the tech center, don't state, we don't have a closed sign. Dude, you work at a store that SELLS them! Practice your delivery of your words instead of just stating the obvious without a greeting or an apology. Especially when I had to go get you to have you come to the counter. You are a poor representation of the company you work for. read more

I would select zero stars if it was an option. Went in to Have a small job printed, we waited at the copy center for 15 minutes and the employee who's name was Devante, had head phones in his ears and wouldn't even acknowledge we were there. Finally when I called him over, he rolled his eyes and said "yes?" I then explain to him what I needed done, he told me he was to busy and radioed for someone else to come over. That's when Josh came over, and while I was trying to explain to him the interaction with him, he interrupted us and proceeded to tell me that they were understaffed, and he wasn't being disrespectful to us. (which he wasn't even around for the interaction) and told us to have a better day trying to find somewhere else to print out what we needed. Worst costumer service ever read more

Purchased online so this store really has nothing to do with the review. Purchased a laptop from this store and purchased the extended warranty to go with it. Had a breakdown, went to the provided website and filled out a claim. They said I had to call, I did. After 45 minutes I finally convinced these people this was a physical breakdown and cannot be fixed over the phone. Their recommendation is I send the laptop to New York for a screen replacement. Big waste of time shipping. Requested a more local, they gave me Tennessee. This is a simple screen replacement that can be done at the Staples I purchased from in about a day. But after the additional $300 warranty purchase Staples could care less about customer convenience. For this reason Staples has lost any upgrade or replacement purchase for computer related product from me, which amounts to 2 laptops and 1 desktops about every 2-3 years. Great service is not their business model. read more

Emily in the copy center was so helpful helping me send fax. She has great customer service and was very kind. Thank you Emily

So went into the Staples here in Marysville with the wife the other day to get 50 pages of inspirational quotes and pictures laminated. No, not for my home to keep me motivated through out the day. Mrs. Larry is an elementary school teacher locally and because school was starting soon lots of teachers were using the school laminator. She figured we could run in and just pay for them to be laminated so they could go up on the wall in her class and be ready for school. The kicker here is they wanted to charge us $150.00 to laminate them. Now I'm not complaining about paying to have some work done but holy macaroni. When I asked why it was so expensive I was rudely told that laminate and other adhesives have gone up in price because of the new Chinese tariffs. I guess its our Presidents fault not Staples for the high costs. Now because of the Pres the children in Mrs.Larry's class won't get motivated this year. :( Well Chinese tariffs and Staples be darned. I can't let that happen so I got on my laptop and ordered 100 laminating sheets from Amazon for a whopping $11.70 with free shipping. I think after this experience with this Staples Mrs. Larry is going to do more online shopping for school supplies. I also have 50 extra lamination sheets so I can have a few motivational pictures around my house too. read more

Staples - Printing Services Near Me - Marysville, Washington

Was told it would take 4 hours to print 6 page by the lady working the print center. Went up the street to Fed Ex Office and got it done in 10 minutes. I'll stick with Fed Ex Office from now on. 10/2/18 around 2:15 PM. read more

Ordered a large 4-drawer file cabinet and a few cases of paper and other items for delivery. Said it would be delivered on 2/4 and signature required. Then they changed it to 2/5 signature required. So I got stuck waiting for 2-days to be there to sign. Finally, it arrived, the driver stopped with the file cabinet and said: "sign here." I asked can you bring the file cabinet and boxes inside please, just inside the door. He said fine, but you need to sign first. I signed and then he left. I called out to him and he either waived me off or flipped me off, I can't tell. But it's messed up enough to know that I will not be ordering from Staples anymore. What a giant ass, Staples should be ashamed. read more

Rude crew. I wanted to buy a software but the old guy told me to go away and get it online inappropriate behavior.

Helped my friend pick up a new computer and was helped by, I think, Erik. He was wonderful! Very helpful, funny, and knowledgable. Dont think I've ever had so much fun at a Staples. Wish I could give more than 5 stars. read more

I went in yesterday to print my resume for the first time in 10 years. Because it had been so long I had no idea what I was doing. Jake the manager helped me and gave me much needed pointers along the way. He was awesome! Thank you Jake!!! read more

I needed a couple of pictures printed. When I walked in, the clerk was sitting, relaxed playing with his cell phone. I told him what I wanted and he started asking for my name, address, phone, etc. I asked why. He said so we can call you when it's ready. I said you can't do it now? You don't look busy. He said oh sure, but I'll have to charge you $2 extra for a rush. Lol. I said I think I'll spend the $2 on gas going to your competitors. The printing was the only thing left I still used Staples for as every thing else is much more expensive than other stores. Strike Three. You're out. read more

Went in to Staples to day and a nice lady Lainey greeted me . She asked me if I need any help let her know. She was a Big help, finding things and laminating things for me very polite and nice aswell. Thank you Staples . read more

This Staples in Marysville is always messy, the workers are NOT friendly and you can NEVER find anything. I go there because it's convenient but it's definitely kind of trashy. read more

Wow! This place has the largest and most amazing selection of office products. Also, computers, printers etc. Very large, clean and well organized. It is truly the superstore for office supplies. Service was superior. We could have been in and out quickly but the place was so much fun we had to browse for awhile. A great experience. read more

The staff here were so helpful! One gentleman was helping me pick out the chairs I wanted and made sure I got the ones I'd picked out online. The general manager came by and made my shopping even easier! He was so friendly and helpful. He made my transaction quick and easy, carried my items to my car and even loaded them for me. I left smiling and will definitely be back any time I need office supplies! read more

Not great, but not horrible. Poor prices. Cheapest ream of paper was $6. Employees are annoying. If you buy a computer or printer they hound you to spend the extra $$ to get an extended warrenty. I had to say no 3 times, the 4th time I told them to stop pestering me about it. read more

This is a decent place to go to if you are in need of some office supplies. It is conveniently located in downtown Marysville, with ample parking. The store is well kept and organized. The product select is extensive, although pricing is a bit higher than competitors. I have done a lot of comparison shopping with back to school items, and Staples is usually on the higher end. I will definitely come here if I need a specialty item, or a few products. My main supply spending happens at other stores, though, because of pricing. read more

The last 3 times I was there the cashiers were super helpful even giving me additional discounts. Yesterday I went because I didn't get a coupon taken off and they went over and above giving the full amount back including the rebate. read more