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    Services - IDesign

    Device support or repair

    Laptop body repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

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    Recommended Reviews - IDesign

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    Colin T.

    I was dubious when I found out it was a little booth in Alderwood mall, but IDesign surpassed my expectations. They were competitively priced and turned around the repair on a Saturday night. Will absolutely go back for any additional cell phone work!

    Eric D.

    Amazing place! The most professional, honest, high quality phone repair place in the area. I was treated so well that I will be sure to come back if I ever have future issues. I brought in my shattered iPhone 5 screen, and they replaced it immediately, and gave me a free tempered glass protector. Raina and Vasif kicked ass!

    Don't know why photo is upside down, but half the screen is darker than the other side

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    9 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    8 years ago

    Awesome quick service. Also added a free screen protector. Don't forget to check in for an extra discount! Saved the day!

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

    Excellent service! So fast LITERALLY 20 minutes and I had my iPhone 6s fixed. Super pleased with there service.

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    8 years ago

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    8 years ago

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    9 years ago

    Replaced the charging module for my iPhone 5 in 20 minutes for a great price. Excellent service!

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    8 years ago

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    8 years ago

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    8 years ago

    Very fast service. Will come here again if my phone screen breaks again - which it hopefully won't :)

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    9 years ago

    I dropped by and Raina was able to clean out my charging port on my iphone 6s within a minute. Works great now.

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    9 years ago

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    10 years ago

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    9 years ago

    Very nice, great customer service. Quick repair, about 25-30 minutes and price wasnt bad either. Fixed my tablet. Thanks!

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    10 years ago

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    Khan S.

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    10 years ago

    I got the wood case for my iPhone 5. So, now my old iPhone looks like brand new and so cool. Perfect customer service. Thank you guys :)

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    10 years ago

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    Page 1 of 2

    Ask the Community - IDesign

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (24 reviews)

    Was sent here by Samsung to fix my S21+ because of the "black screen of death". Honestly, I was a…read morebit skeptical with the strange name which seems a bit unprofessional. However, they proved me wrong. Good communication by setting expectations with how long it would take and possibility of data wipe. Got it back in 3 hours, unfortunately there was a data wipe (not their fault). They handled all the paperwork for the warranty service.

    Avoid at all costs, they run an insurance scam and then the manager strong arms you into paying by…read moresaying you cant have your phone back that day unless you pay out of pocket, then asurion refuses to cover their software error and the mistake of the tech at u break I fix. came in with a claim, they said the claim expired so I had to scan and make a new one, apparently Asurion put my imei on number into the system incorrectly (basically a phone VIN number), and the tech didnt notice before starting the work, so when I come back 3 hours later (they never called to tell me my phone was done) they said they would have to replace the broken screen back onto the phone before I could leave (so another 2 hours of my time to cover 2 mistakes, neither of which I made). The "district manager" Sebastian G then just lies to me and tells me my only 2 options are to come back the next day for the phone or pay out of pocket (upon calling asurion later he was supposed to tell me to call them to have the IMEI number fixed on their end, but it was close to their closing time and he did not want to stay late). So with no other option as I cannot leave my phone (literally dont know how to get home without it as I drove over 40 minutes to get here) I am strong armed into paying out of pocket. Now after weeks of run around with their parent insurance company assurion they found a solution where another claim could ve submitted which they would be reimbursed for and then I could be refunded as they would have essentially be paid. To this the "district manager" Sebastion said no because it would make a lot of paper work for him and apparently he was just too lazy to do extra work for a mistake his employee made (according to asurion they are not to do any work on a phone if the imei number doesnt match the one that is on the claim). So at the end of the day, 2 mistakes made by the company and no responsibility shown by the "district manager" Sebastian. At this point both them and Asurion are completely washing their hands of it and leaving me out the full amount of $491, which is ridiculous price to charge for a screen repair of a 5 year old phone but that is besides the point. The 2 receipts pictured will show that my correct IMEI number is on the receipt *after* I pay out of pocket (interesting how their system reads it right once I pay but not during the claim processs). Avoid at all costs and cancel your insurance with asurion, paid into it for over 5 years with no claims and when it finally comes time to pay out they find a way not to. Sebastian also lied when the work order was created to try and deny the time I dropped off (he claimed it was 4) but as you see on the receipt the work order was created at 11:46 am so it took them over 4 hours to *not* fix my phone. To further everything after finally having the insurance company get directly in contact with the store Sebastian lied about the events that transpired. Do not use Asurion and U break I fix, they are not consumer friendly and will not assist you in errors caused by either their own internal website or errors directly caused by their staff. imgur link to the photos since cant add them on yelp https://imgur.com/a/dfELhpE

    Techs Repair - A swelling macbook battery

    Techs Repair

    (9 reviews)

    I did NOT have a good experience with Techs Repair. Very poor. They do not even deserve one star,…read morebut I guess you have enter at least one or you can't post a review. My laptop wouldn't charge, I didn't know if it was the charger or the laptop itself. Took it in, they they plugged a small testing device into the charging port, said 2 pins were broken. Said it would take $250 to repair. For $250, I might as well buy a new laptop. I asked them if they could plug in one of their chargers to see if the laptop was fine and could take a charge, they said they didn't have one. What??? They're a computer repair shop, and they don't keep spare chargers around for testing? How do they know they've repaired something correctly if they don't have any means to test it? Ridiculous. I took it to another shop, they plugged it into a charger they had, and the laptop was charging just fine. Went to an electronics store and bought a charger for $22.00, and everything is now fine for me and my laptop. This company is either terrifically incompetent, or perhaps more likely, just plain dishonest. Trying to get someone to pay $250 for a repair that they should know isn't needed? Saying they don't have laptop chargers on hand to test if my laptop is fine and will take a charge? I'll let you decide if they are incompetent or dishonest.

    Fixed my sons phone for free (fell into water) because he couldn't guarantee it would work. Fixed…read moreour lap tap as well.

    IDesign - mobilephonerepair - Updated May 2026

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