I needed to fix my 9th gen ipad. The Apple store at the Alderwood Mall couldn't fix it, instead…read moreoffered to sell me the same model for another $250. I called 5 ipad repair shops and Jay at CPL was the was able to give me the answer I was looking for evwn without seeing the ipad. Got the ipad very quickly and the rates were very fair. I will not use another electronics repair shop.

I called on Friday with service requested for a completely busted iPhone, he asked me to bring it…read moreby. A half hour later he explained he get could the screen turned on again and also replace the back. It was a good value for the quoted price, and also said it would be ready in 24 hours. Sure enough I got the call the next day and picked it up. Good as a brand new phone! Very happy with the service.

Update on the iPad Pro Bad Apple failed to repair after replacing the screen leaving dead spots…read more The front camera looks as if it has 1/4" of Vaseline on it. Very fuzzy. So all in all, I gave them a very nice iPad with a bad port and now I have a working port but a bad camera and a bad screen.

I thought I needed about $300 of work and replacement parts to restore my iPhone to full operation…read more Three minutes and $20 solved the problem. This guy is amazing!

My phone stopped working this morning. I needed it desperately for work. I took my phone here. Not…read moreonly were they able to fix it but customer service was amazing. Zion & Chase helped me and were knowledgeable and great. I'd absolutely recommend them!

I called at 4:45 asking if they had time for me to bring my Wii in for them to look at - it turns…read moreon and works but won't read a disk. From a quick google search it seems like the disk drive/laser needs to be cleaned or replaced. Got there around 5:30 and was told it would be $120 for a diagnostic, I said your website says you offer free diagnostic, and he said not for this one because he would need to "plug it into the tv and all." Not sure what game consoles don't require you to plug them into the tv but pretty sure that's standard... I will try another location, but either very misleading advertising or very lazy employee.

I recently sent in my Switch that had a badly damaged USB connector to be fixed. The owner charged…read morea minor fee to inspect the damage and repair the USB port if possible. He spent nearly 5 hours on it, repairing the motherboard thst was actually the cause of the damage (the copper pads were ripped). Unfortunately the board was beyond repair but he did his best and I appreciate the time he spent trying to help me save the data on the system. They are friendly, affordable and fast at what they do and highly skilled (Micro needling new pads is not easy).

10 stars if I could…read more My iPhone 13 Pro Max had a busted charging port and I refused to give up on it. Took a chance on iGSM Wireless and honestly? Best decision I made all week. They answered my questions over text fast, beat every competitor's price I found, and had my phone back in my hands in under 90 minutes. But here's what actually got me: one of their techs sat down with me afterward and walked me through how to get better performance out of my phone AND my battery. Unsolicited. Just because she wanted to. That's not customer service. That's the kind of care you don't expect anymore. I'll be back. No question.​​​​​​​​​​​​​​​​

I had an Amazon return and this Staples location made it easy. The wait wasn't too long, only 3…read morecustomers in front of me. It was a very easy return and only took a couple of minutes. I would definitely recommend this location. The shelves seemed stocked also and the store was clean.

Stevie was incredibly friendly and jumped right in to help me with an urgent printing job.read more

I have consistently bought top-of-the-line phones from these guys, one or more for my whole family…read more They have a huge selection and friendly, helpful staff. Their prices are awesome and they stand behind their products. Adrian really came thru for me today when I was in a hurry, and I really appreciate him and The Phone Guys!

These n!!ggas is bad business they sum how put in all my info wrong and they made copies and took…read morephotos.

BUYER BEWARE. DO NOT TAKE YOUR EXPENSIVE PHONE TO THESE PEOPLE!!!. they fixed my screen but…read morescratched the back of it, and then just threw it in a bin with zero protection. I had just gotten the phone for $1200 and they messed it up, "its just paint" the one guy said....smh, just terrible, they have no respect for peoples property and treat as if it was easy to buy a new one. See attached pictures.

The service was great. The repair shop was far from my location. The repair worker was nice and…read morehandled my phone repair with care, but the phone was so damaged that he couldn't repair it.

Best price I found, and replaced my iphone 8+ screen in less than an hour, with no appointment…read more He also put on a new screen protector (real...my old one was apparently fake. It actually was totally intact when my screen underneath it shattered after a short drop). He did a much nicer job than I would have (no bubbles!). I really appreciate the fast and professional work they did...we have santa photos in the morning, and I was in a but of a panic. I came back 40 or so minutes after bringing the phone in and it was done!

The guys were so nice and quick. They fixed my brand new…read moremoto 5g After I tried everything, to dry , since I. Had dropped it in my tub.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.