They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

I was told my phone repair would take about four hours but the job was done in about an hour. Jason…read morewas very helpful with quick customer service. Only reason I'm not giving 5 stars is that I wish there was a way to check in online or schedule an appointment.

Asurion customer service via telephone? Yuck!…read more The folks behind the counter at this location? Hooray! We were on our second visit to this location due to poor communication by the online people. The folks at this location helped us find a better solution to our problem. By coincidence, one of our phones developed an unrelated major problem while we were there. Tak, the man behind the counter, stepped in and helped us resolve our problem quickly and with a smile.

The guys were so nice and quick. They fixed my brand new…read moremoto 5g After I tried everything, to dry , since I. Had dropped it in my tub.

On 10th June 23 Pedro and his worker Ronald bought 10 smart phones from me. The devices were…read moreUnlocked S21+ he was short of funds that day and requested that i give him some time to pay me the balance of $1195.00. After that i visited him again several times and he would ask for more time.... until the last time where he simply refused to pay me. He said i dont have the money. I strongly suggest the local community not to trust these people. They will Rob you whichever way they can. They are con artists. I will be filing a complaint with bbb and the attorney General off

We went here after our son's phone took and unfortunate spill and the man there was very…read moreinformative and when we asked him if the phone was worth the time he was very honest and told us that it was most likely a lost cause We will definitely recommend CPR shop

BUYER BEWARE. DO NOT TAKE YOUR EXPENSIVE PHONE TO THESE PEOPLE!!!. they fixed my screen but…read morescratched the back of it, and then just threw it in a bin with zero protection. I had just gotten the phone for $1200 and they messed it up, "its just paint" the one guy said....smh, just terrible, they have no respect for peoples property and treat as if it was easy to buy a new one. See attached pictures.

Let me preface this review by mentioning that I take very good care of my cell phones. My last one…read moreI had for 4 years, but it was time to upgrade to something faster. I went to Universal Phones in Everett and bought a Galaxy S10+ . When Dia, the sales lady, asked me if I wanted to purchase tempered glass and a protective case for an additional $50, I agreed, let's do it. I immediately noticed that the case didn't seem to fit well, that there were issues getting the side buttons to work thru the case. I was assured that everything was fine and my phone had "good protection" now.  Well the tempered glass didn't even last 3 weeks. I noticed a chip on the edge of the glass, which quickly formed into a crack across the entire faceplate.  I removed the tempered glass, and the case seemed to fit better, I could actually press the side buttons thru the case now. Three months later,  the case is useless.  The plastic around the charge port was pretty thin, and it began to break apart. Today the whole side of the case cracked and broke off.  Absolute garbage! For $15, they will replace the tempered glass, but considering they didn't set it properly and chipped it the first time, I wasn't going to give them more money for ltheir incompetence. They prefer you to pay them with cash, but I don't walk around with $400 in my pocket, so they charged me an additional $15 for using my debit card. Just a total money grab. I'm hoping someone will find this review helpful and save them from being suckered. Don't waste your money at Univeral Phones.

I heard of this place from offerup while searching for a phone…read more I was searching for an IPhone Xs Max & stumbled upon an individual posting for this company with a long list of phones that week that were supposedly on special. The other deal I had with a private party fell through so I decided to stop in their store. One weird thing is they only accepted cash app as a form of payment... They only had one XS Max so I didn't get the option to choose I also picked out a couple accessories but when I got to my car I looked at my receipt and it was nearly $200 more than the original ad claimed it would be!!! I immediately went back inside and was shut down and told because of the color and condition of the device I wouldn't qualify for the special that that specific one had already sold and that i I could not get a refund!!!! BS!!! All their phones are said to be "grade a" and the color of the phone is irrelevant for all major phone carriers and price difference!!! They offered no sort of solution and pretty much said oh well RUDE!

Won't ever go there again... stupid high prices and arrogant service. It was a waste of gas and…read moretime going there.

These n!!ggas is bad business they sum how put in all my info wrong and they made copies and took…read morephotos.

OMG, I CANNOT STATE ENOUGH what a gem this guy and his business is!!!…read more Dummy me dropped my phone today, no visible damage except for a crack in the backplate, but it worked fine. By 10pm I noticed that the phone wouldn't charge anymore, not through wire, not through wireless charging. I am a business owner and I need my phone all the time, so I was pretty freaked out. We looked around and found this guy, iDriveToYouFixIt, apparently open until 11pm. On a FRIDAY NIGHT, at 10.30pm, this guy drove across two neighborhoods to meet me at my house. Grabs my phone and goes to his car, opens and diagnoses it on the spot, comes back and let's me know that just a little contact to the battery had fallen off. Not a broken battery or charging port or anything worse as I feared, but just this little thing. So he goes and fixes that right there, clears out some gunk around the front camera (that had apparently built up from a previous front glass repair at a crappy repair shop), cleans up the charging port while he's at it, and replaces the back plate with a brand new one, all within 45 minutes - and hands me back a fully functioning, in fact improved phone and then charges Uber Reasonably!! Instant fat tip, instant mega appreciation, and 5 star review. I couldn't tip as much as I wanted but trust me, I'll leave 5 star reviews everywhere and drum up his business as much as I can and make all my friends and family use his service, he deserves it. What an amazing service. And on top of it all - he is THE NICEST GUY! Friendly, kind, humble, and moreover, super competent. I cannot praise him enough. If you have an issue with your phone, please use him. Thank you for your amazing service, Kendall (I hope I didn't butcher your name!) Bextewarî û serkeftinê ji we re dixwazim.

Truly epic experience!! Could not be happier with the service and how quickly my phone was repaired…read moreespecially since I landed on Wed and get on a cruise ship on Thursday.

I recently sent in my Switch that had a badly damaged USB connector to be fixed. The owner charged…read morea minor fee to inspect the damage and repair the USB port if possible. He spent nearly 5 hours on it, repairing the motherboard thst was actually the cause of the damage (the copper pads were ripped). Unfortunately the board was beyond repair but he did his best and I appreciate the time he spent trying to help me save the data on the system. They are friendly, affordable and fast at what they do and highly skilled (Micro needling new pads is not easy).

10 stars if I could…read more My iPhone 13 Pro Max had a busted charging port and I refused to give up on it. Took a chance on iGSM Wireless and honestly? Best decision I made all week. They answered my questions over text fast, beat every competitor's price I found, and had my phone back in my hands in under 90 minutes. But here's what actually got me: one of their techs sat down with me afterward and walked me through how to get better performance out of my phone AND my battery. Unsolicited. Just because she wanted to. That's not customer service. That's the kind of care you don't expect anymore. I'll be back. No question.​​​​​​​​​​​​​​​​