i go to this store 2-3 times a week to ship items. I have NEVER had ANY issue/problems with the…read morestaff there at all. in fact one day I did need to still finish taping up my package I was sending out and the employee thay helped me couldn't have been any nicer! They had no problem letting me use their taper as I had just ran out of tape with needing about an extra 20 inches to have my package as secure I I would expect someone to send to me. This employee actually asked if I needed any help with finishing taping up my packageI! I am there 2-3 times a week and I have NEVER waited any longer than 5-7 minutes for service. But I EXPECT that and everyone SHOULD! Sure there is a few people in line sometime. But with all the people selling things online now a days UPS and USPS must be as busy ALL THE TIME as say CVS or Walgreens when you see 1,000 prescriptions done and sitting there waiting to be picked up! So the extra register and scale that have been put in has helped a lot with speeding things up too for sure. I had to leave a positive review as all I saw was negative reviews when I was looking up their hours for tomorrow. These employees ARE 100% as busy with as many customers as Pharmacies are! So EVERYONE SHOULD be going there expecting to possibly have a 10-15 minute wait. Even though I have never had to even wait that long myself even 1 time. So I felt the need to leave a REAL and honest review of MY personal experiences at this UPS location. Their employees are ALL working hard and have customers NONSTOP ALL DAY. So when working SO long and hard to keep things moving and help customers as quick and the best they can is all I have ever seen there. There is definitely not ANY employees wasting time or being rude to anybody any time I have been there. I am sure they have their RUSH hours and sometimes there must be a long line and a 10-15 minute wait but I have never seen it. So I say this store and anyone I have delt with there have ALWAYS been kind and helpful and fast. So please people before being so quick to give a bad review try to p t yourself in their shoes and KNOW your going to be seeing 1,000+ customers EVERY shift! so because of this at some points of the day some things will get backed up and with a line of customers it only makes for more anxiety for the employees to help them all and as fast as possible. WITHOUT making any mistakes too! This UPS store is wonderful and is open till 6 for all the workers thay can't get there till after they get out of their 9-5 job! So just think how hard things can possibly get when there is an error or mistake made with 1 person out of the 1,000 people they see on a shift. I would say they are doing an EXCELLENT job for how many customers they have to work with and help daily. Hope to see more positive feedback on. this store next time as the negative feedback is certainly not fair at all to how well this store functions and how busy they are EVERY day. They should be getting a standing ovation for their work and not complaining and negativity in the reviews. Do NOT hesitate to use this UPS store and just know it MAY be busy and it could be a 10 minute wait but I don't believe there is even that long a wait here very often. Thank you to ALL the great team members running this store! You're all doing a wonderful job! Please don't let haters and people who EXPECT anything and everything in their life to be ready and done ASAP! It's too bad people are so busy and only thinking about themselves and Whats going on it their little bubble. Then they expect to ALWAYS have anything with them done yesterday even. I am here to say sorry you people are in SUCH a rush! That a LITTLE wait would make you feel the need to leave a bad review. if you have been unhappy about having to wait a little bit due to a RUSH of customers at some point. Then possibly you should plan on a 10 minute wait from now on. That way when you're in and out in 2 minutes you actually have an extra 8 minutes to get you all ahead in all of our super busy lives! Peace everyone and PLEASE BE KIND! Also Thank You to all employees who work at this store! You all do a GREAT job! -Todd-

There is seemingly always a line, the staff is very professional, clean and much better than…read moredealing with the post office BUT they are slow and i dont think its them thats slow there process of checking people in, scanning, printing etc is so so slow that there is almost never not a line so plan on a 15-20 minute wait and feeling uncomfortable.

they constantly deliver packages to the wrong address. I've had to go looking for my stuff before …read more The driver stole a gun from me once that was supposed to be delivered here and never showed up. FedEx shouldn't even be in business anymore.

My package was delivered on 7/30/25 at 2:41 PM. However, it was delivered to the WRONG ADDRESS…read more My correct name and address were placed on this shipment from COMCAST/XFINITY. I advised Fedex on their web site yesterday and they placed a case number on it. No word on this as of today/7/31/25. Tried calling the central fedex shipping location in Londonderry, NH. No local number available, only 800 numbers that go to India, the Phillipines, etc. with very limited understanding of English. Advised they were working on it and advise me what the latest news was regarding this. NOTHING YET \

Good service. I shuffled in the last minutes before closing & I was helped with what I needed. No…read morecomplaints. Store was clean!

This was one of the most unprofessional experiences I've ever had at a Staples, and unbelievably it…read morecame from the manager, Roy. My girlfriend had been waiting on me in her bathroom and I had been in the restroom for a while dealing with my bowel movement issues -- something no customer should have to justify. When we came out, Roy immediately approached us in a hostile, confrontational manner and snapped, "What do y'all need?" When I questioned why he was being so rude, his explanation was that "homeless people come and steal." So what does that mean? Was he implying we were homeless? Accusing us of stealing? Either way, it was completely inappropriate and insulting. A manager should know how to handle customers with basic respect, not make assumptions or treat people with hostility. Roys attitude was unacceptable, unprofessional, and honestly embarrassing for someone in a leadership position. This is genuinely one of the first times I've ever been treated like this by a manager in any store. The lack of professionalism and the assumptions he made were unacceptable. I will be contacting corporate next, because behavior like this should not be tolerated -- especially from someone in a leadership position.

The staff is knowledgeable and friendly. Sometimes actually too patient with people with repetitive…read morequestions. They're polite to everyone. During busy hours & holidays there are long lines, however.

Was there to drop off a package needed a little tape on one side. MARCELO WAS SO RUDE. Would not…read moretake my package His attitude was horrible. I always had good service there in the past.

What could help improve; if the staff actually knew English . And ALOT more training. I would be…read morehighly embarrassed to be working here at this location 955 Goffs falls road. After I was sent an email to come in with proof of new address. The lady DID NOT understand what she was being told, the Chinese lady DID NOT understand the situation, and the supervisor hiding out back was classic. Not only was what was said out back heard , the lady at the front counter did not clearly understand what her supervisor said. All in all, call it what it is, but this is evident proof on why individuals should not be hired for jobs to start with if they are incapable of simple conversations with customers, OR understanding English to start with. So be for-warned

I'm not 100% sure if this is where my certified mail got damaged, misplaced or lost behind a bin,…read morebut I am very upset. I usually drive and drop off mail to goffstown but I decided to certify my letter and brought it to my local mail office in Atkinson. I brought it there October 6th and post office said it should arrive in 2 days and it's good you certified it. Well it's now October 17th and still it has not been delivered. I am soo unhappy about this.

I returned shoes to Skechers from There. They sent them back to my address the day later. Never put…read moreSkechers address! Girl was friendly but was on top of it.

Always excellent service when ever I go here. I use their shipping often, friendly professional…read morestaff.

These guys knock it out of the park every time I go in. I have come in with one package to go out…read moreUSPS and several to go out UPS. Never an issue. They are polite, efficient and courteous.

Aaron, Chris, and Tyler, are the best! They are always willing to go the extra mile to help out the…read morecustomer, no matter how busy the center might be. We've been renting a box there for over 4 years, and ship all of our UPS packages with them. I can honestly say we have never had a problem with them.

The print tech is amazing! Knew how to adjust size and do what was needed. I am very grateful…read more She made copies for me with in an hour. It looked great! Store is clean and had much to look at. I was at the Manchester NH store off Willow Street,

The printing center is absolutely useless! They are either unable or unwilling to help, to any…read morecapacity, ever! I have been going next door to Fed-Ex, they are there to help!

Had my snow blower completely serviced a little over 2 months ago. I called to let him know that…read morethe forward gear kept slipping out of gear when using the machine, and he said that he couldn't look at for several weeks. In the meantime, I have to push the machine most of the time. I'm an elderly person, and I paid over $300 for this service.

Paul is the best in the area for small engine repair. Would highly recommend, will pick up and…read moredrop off. Great service.