Good service. I shuffled in the last minutes before closing & I was helped with what I needed. No…read morecomplaints. Store was clean!

This was one of the most unprofessional experiences I've ever had at a Staples, and unbelievably it…read morecame from the manager, Roy. My girlfriend had been waiting on me in her bathroom and I had been in the restroom for a while dealing with my bowel movement issues -- something no customer should have to justify. When we came out, Roy immediately approached us in a hostile, confrontational manner and snapped, "What do y'all need?" When I questioned why he was being so rude, his explanation was that "homeless people come and steal." So what does that mean? Was he implying we were homeless? Accusing us of stealing? Either way, it was completely inappropriate and insulting. A manager should know how to handle customers with basic respect, not make assumptions or treat people with hostility. Roys attitude was unacceptable, unprofessional, and honestly embarrassing for someone in a leadership position. This is genuinely one of the first times I've ever been treated like this by a manager in any store. The lack of professionalism and the assumptions he made were unacceptable. I will be contacting corporate next, because behavior like this should not be tolerated -- especially from someone in a leadership position.

i go to this store 2-3 times a week to ship items. I have NEVER had ANY issue/problems with the…read morestaff there at all. in fact one day I did need to still finish taping up my package I was sending out and the employee thay helped me couldn't have been any nicer! They had no problem letting me use their taper as I had just ran out of tape with needing about an extra 20 inches to have my package as secure I I would expect someone to send to me. This employee actually asked if I needed any help with finishing taping up my packageI! I am there 2-3 times a week and I have NEVER waited any longer than 5-7 minutes for service. But I EXPECT that and everyone SHOULD! Sure there is a few people in line sometime. But with all the people selling things online now a days UPS and USPS must be as busy ALL THE TIME as say CVS or Walgreens when you see 1,000 prescriptions done and sitting there waiting to be picked up! So the extra register and scale that have been put in has helped a lot with speeding things up too for sure. I had to leave a positive review as all I saw was negative reviews when I was looking up their hours for tomorrow. These employees ARE 100% as busy with as many customers as Pharmacies are! So EVERYONE SHOULD be going there expecting to possibly have a 10-15 minute wait. Even though I have never had to even wait that long myself even 1 time. So I felt the need to leave a REAL and honest review of MY personal experiences at this UPS location. Their employees are ALL working hard and have customers NONSTOP ALL DAY. So when working SO long and hard to keep things moving and help customers as quick and the best they can is all I have ever seen there. There is definitely not ANY employees wasting time or being rude to anybody any time I have been there. I am sure they have their RUSH hours and sometimes there must be a long line and a 10-15 minute wait but I have never seen it. So I say this store and anyone I have delt with there have ALWAYS been kind and helpful and fast. So please people before being so quick to give a bad review try to p t yourself in their shoes and KNOW your going to be seeing 1,000+ customers EVERY shift! so because of this at some points of the day some things will get backed up and with a line of customers it only makes for more anxiety for the employees to help them all and as fast as possible. WITHOUT making any mistakes too! This UPS store is wonderful and is open till 6 for all the workers thay can't get there till after they get out of their 9-5 job! So just think how hard things can possibly get when there is an error or mistake made with 1 person out of the 1,000 people they see on a shift. I would say they are doing an EXCELLENT job for how many customers they have to work with and help daily. Hope to see more positive feedback on. this store next time as the negative feedback is certainly not fair at all to how well this store functions and how busy they are EVERY day. They should be getting a standing ovation for their work and not complaining and negativity in the reviews. Do NOT hesitate to use this UPS store and just know it MAY be busy and it could be a 10 minute wait but I don't believe there is even that long a wait here very often. Thank you to ALL the great team members running this store! You're all doing a wonderful job! Please don't let haters and people who EXPECT anything and everything in their life to be ready and done ASAP! It's too bad people are so busy and only thinking about themselves and Whats going on it their little bubble. Then they expect to ALWAYS have anything with them done yesterday even. I am here to say sorry you people are in SUCH a rush! That a LITTLE wait would make you feel the need to leave a bad review. if you have been unhappy about having to wait a little bit due to a RUSH of customers at some point. Then possibly you should plan on a 10 minute wait from now on. That way when you're in and out in 2 minutes you actually have an extra 8 minutes to get you all ahead in all of our super busy lives! Peace everyone and PLEASE BE KIND! Also Thank You to all employees who work at this store! You all do a GREAT job! -Todd-

There is seemingly always a line, the staff is very professional, clean and much better than…read moredealing with the post office BUT they are slow and i dont think its them thats slow there process of checking people in, scanning, printing etc is so so slow that there is almost never not a line so plan on a 15-20 minute wait and feeling uncomfortable.

Salt of the earth people here!…read more Family run business and they stop everything they are doing to work with you, they look you in the eye and stand behind what they say and commit. The work performed here is accurate and on time. Great family! Very professional

I am SO SO happy I found Sir Speedy when I did. I had come from California to attend my father's…read morecelebration of life. I needed to print the rest of his memorial cards (size of greeting cards) because I just couldn't print enough of them out on my own printer with the cost of ink. My husband emailed the file to me, but when I opened it it was all distorted! Dick at Sir Speedy was able to scan the card I provided as a sample, get the colors very close to original, and print both front and back for a very low price! They got them done in just a couple hours! Losing my father was hard. But, Dick and Doreen made planning the event smoother. Thank you so much!

Maria Cruz, I am a…read moreresident of St. Croix, Virgin Islands. I was in need to print an important document that need my signature. Eventhough I arrived to the store 20 minutes before the closing time, Mr. Boles was very generous to fulfill my printing request. I recommend Colonial Printing with no hesitation. They provided me an excellent service!

Jeff and his staff are so easy to work with. They are very accommodating and make sure they get the…read morejob right. I highly recommend Colonial Printing for all your printing needs.

Not customer service oriented! Hours indicate by appointment only on weekends. Called to schedule…read moreappointment as advertised. Told do not schedule weekend appointments. Came to Londonderry location arriving twenty minutes before close. Was told that could not help me as printer would take five minutes to warm up and closing at 5. Told to try Nashua location and might be able to help me.

Had stickers printed for my business twice with Minuteman and I was very impressed. I dealt with…read morethe owner Bob and his wife and they were kind and helpful through the whole process. Bob was able to get my images and have ideas and pricing put together quickly and was able to print them in the shop as soon as I finalized the order. He was also able to offer some insight about future products and purchases that might help my small business grow. If you're looking for branded merchandise please give them a look, I was very impressed with what they offer.

Friendly family owned. Great service. Quality work. Gives back to community through volunteering…read moreand donations. Knowledgeable staff. Been in business for over 80 years.

From the owner: Manchester, New Hampshireread more