Always help, im not good with technology and she helped me without making me feel bad.read more

The manager here is an absolute horror show. Rude as can be and not helpful at all. She actually…read moreresponded on my other review insulting me at the end of it. Insinuating that I somehow had a problem with a women saying No. What a complete Whacko. I asked about an important international package was told " we don't help with that, call Fed Ex" I then nicely asked for the number to Fed Ex customer service and she responded "google it" and hung up. Super bitchy. Do yourself a favor and go elsewhere........

Rude and terrible customer service. They agreed to ship a package for me. One month later when it…read morestill wasn't shipped I called them and they then told me for first time they weren't going to ship it. Not even a phone call to let me know that prior to my call. I told them they already agreed to ship the item and their response was "why don't you say that another five times." Will never give them another dollar of my business. Would give zero stars if I could.

Absolutely terrible service. The seller dropped off a package for second day air through UPS and…read moreUPS did not receive the package until a day later and now I don't get my package until Monday the following week terrible service You guys need to refund me my fucking money you're a bunch of fucking assholes and bastards. You're fucking employees. Need to learn how to get a package out on time and respect peoples money.

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Don't use their self service kiosk unless you want to end up with a lost package that "they assume…read moreno responsibility for". I'll take my business elsewhere

Better than the post office. Easy communication and understand my needs every time. Everything was…read moregreat!

Over the past 10 years I've had to use the services of this organization multiple times. Each and…read moreevery time I have been treated rudely, with complete lack of interest, and total disregard for customer service. On the other had, with dozens of packages shipped from either UPS (the former Mailboxes Etc.) in Nashua or the FedEx (the former Kinkos) in Nashua, I have always experienced professionalism, courtesy and appreciation for my business. I struggle to understand how the owner of this company can stay in business. While I'm a major proponent of doing business with small, locally owned companies, I will never give another cent to this one. It's a shame, but I would rather drive the extra distance so that I don't have to help to keep him in business.

Great service. Owner is very nice and works hard. Prefer going here over the actual post office.read more

Owner is very sweet and is great at what she does!! She will ship anything and tell you all the…read morerate options. Honest and caring and always a pleasure to do business with.

I was so confused on how to ship with FedEx. I stoped in and it was a breeze! The guy walked me…read morethrough the steps and my package was set to go out that day. Easy peasy.

I'm only giving one star, because zero is not an option. Literally the worst customer service I…read morehave ever experienced in all of my years. I went in looking for a quote on shipping something internationally. The shady guy at the counter appeared annoyed that I was there. I asked him a question about declaring it via customs, and he had no idea what I was talking about. He then gave me a quote for UPS and USPS. The USPS quote was significantly lower, and I said something along the lines of "maybe I should just go to the post office." I then asked him if he could give me a quote for DHL and FedEx, to which he responded, "Well, if you're just going to go to the post office, why would I give you a quote?" I said, "Well, I haven't decided what I'm going to do yet, I'm just looking for prices." He then said, "Why would I waste my time looking up prices if you're just going to go elsewhere?" At that point, I said, "OK, thank you." and I left. I went around the corner to the post office and not only did I receive friendly customer service, the price to ship from the post office was almost $50 cheaper. I do not recommend this business at all. EXTREMELY RUDE and UNPROFESSIONAL.