Whoever the hell is running this place needs to walk outside, and take a look at the American flag…read morethat they're flying, not to mention the POW flag...they should have been replaced and properly retired a year ago...it's absolutely pathetic that a government agency would take such little pride in our flag...I tried to get someone on the phone, but it's apparently whoever is in charge of the flag, is the same loser who's supposed to be answering the phone...

Safe, secure, reliable. Wish it were open on Saturdays too. Many times i can't make it there from…read morem-f. I am Forced to go to ups to pay double for identical services. Not fair to us local people. We want the post office open on saturdays too

convenient that i live so close to this location but i could see many faults in this particular…read morelocation. parking in this area could be tough during peak hours since this is downtown. there is plenty of street parking and lot parking but there's a lot of foot traffic so please be cautious. a little bit dirtier/messier than your average usps but i think its because the automatic doors on both sides open and close when people just walk by. within the last month i noticed that the after hours drop slot for packages has been locked. iono if this is bc of a security concern or because of the holiday in flow but keep in mind if you plan to print and drop off your labels ahead of time.

With cellphone/instant communication in today's (and tomorrow's) World, I strongly prefer written…read morecommunications, specifically postcards. For decades, as I've travelled the World, I've always found the postal service--regardless of the country of origin (though most frequently the USA)--an extremely effective means of sending heartfelt messages that carry far more impact than an brief text message or email (though pix, when appropriately captioned, are very powerful statements, too!). Whilst a teacher in the World-class Ysleta ISD, part of my employment involved helping students obtain their very first (paid) employment, usually in fast-food. I regularly would visit with the employers, who might get as many as 100 applications a week, which is, of course, an overwhelming amount of competition for the few openings. It was during the visits that I'd ask if they had received a postcard from me; realizing that I was there on the behalf of my students, that single application would suddenly go to the head of the line for consideration. I was always pleased when they were bona fide paid employees, and like to think that my postcard enabled it! Yes, that was a digression, but I could not have performed that important part of my teaching position without the postal service, especially the USPS. While I wasn't at this great post office sending postcards (I'd retired 31DEC2017 from YISD after 28 years in the classrooms), I was performing a vital document delivery for my much better half, and the postal date-time stamp was important. Whilst in the queue, I witnessed the hallmark of ALL USPS personnel, which is unfailing service to every customer, regardless if that customer is positive or negative (I'm always positive). This particular customer ahead of me should have never come into the post office; he was determined to make someone pay for his horrific inadequacies/poor planning. Unable to get his mail acted upon in exactly the way he wanted, he berated the window agent, threatening later action with her supervisor. The wonderful window agent maintained very professional demeanor and responded to every question with calmness and clarity. She was the perfect representation of EVERY postal worker I've encountered in over a half-century by demonstrating her commitment to the "service" in "United States Postal Service". It's unfortunate that some (influential) people fail to understand how incredibly important the USPS is to an effective/fully functioning USA, but it is another gleaming aspect in our currently floundering country! Obviously, I highly recommend this station (as well as all around d the USA); it definitely has my coveted "iWheel of Approval!"

This place used to be OK. But I will never go there again. When you approach the desk and greet the…read moreworkers (all of them) they never answer back unless you are caucasian. I believe they are all racists. If you want to be treated badly, rudely, mockingly, and inappropriately, and never helpfully. Then you have to come to this miserable post office.

I have never written a Yelp review and didn't think I would ever write one about a post office. I…read morehave had okay experiences here in the past, but today had a different person helping me--a more senior woman with glasses who was incredibly condescending and rude, to me and to every other customer I heard her interact with. It didn't help that all other customers, including me, were people of color and this woman was Caucasian. One example was when I asked, "Could I add tracking to this package?" and she snapped back, "What do you think this is?" I also overheard this exchange between a different customer service rep and a customer next to me: "Where is this package going?" "To China." "Of COURSE it is." It's a sunny 77 degrees on a Saturday afternoon and you're supposed to be providing customer service. This simple trip to the post office left me with such a negative feeling because of the interactions I experienced in 15 minutes--condescending, aggressive, with racial undertones. Not fun.

Had to get Livescan but for florida! FYI, they only do Livescan for california BUT he knew what…read morecards he needed to do and he suggested I do 2 sets in case whomever didn't like the 1 set so I didn't have to get rejected and delayed and do it again. Fast! nice. only feedback is consider having wet wipes or something to wipe off ink. Though he got me a napkin from nextdoor and I had my water bottle to wet the napkin. GREAT prices. great service. recommend this to anyone who needs fingerprinting.

Great place for Passport Photos! Friendly staff and good prices…read more Would definitely come back.

I've never really had any issues coming to this location. In the past, there was an older gentleman…read moreworking here who always seemed a bit grumpy and didn't interact much, but I haven't seen him around lately. Recently, I've noticed what seems to be new staff, or maybe just people I hadn't met before and they've been incredibly friendly and helpful! One great tip: if you need to print a label but don't have a printer at home, just email it to yourself. When you arrive at this location, they'll provide you with their email address so you can forward the label to them and print it there. It's a simple and smooth process, and they're happy to guide you if you need any assistance. Based on my experiences, everything here has gone smoothly. Also there are plenty of parking nearby so it is not an issue.

Excellent service.. changes service personal too often. Can't established a business relation ,…read moretoo many changes too frequently

Workers are friendly, but very slow queue due to lack of staff. Had to dropoff a package with…read moreprepaid label (1 min transaction) but there was only 1 worker helping out, so took 25 min. Place is clean. Parking is reasonable

Recently left town for family emergency and put vacation hold of my mail on both P.O. Box I rent…read morehere and my home address as well came back and went in to counter to pick up my mail and was told none for home accumulated but I had received notifications I was getting mail while it was on hold so I have no idea where my mail went. Just noticed yesterday some extremely important paperwork was returned to sender from my P.O. Box, this is unacceptable, to be paying for a P.O. Box every six months to have my important mail sent back and possibly never receive.

Mailed my passport renewal application and took passport photos here for $20. Really quick and…read moresmooth and I didn't have to worry about filling in or submitting stuff wrong because they checked over everything for me. Call ahead for photo or notary though only specific people do it and if they're not there you can't get it done.

Could just be that I have bad luck but it seems like every time I come to this place, the answer is…read moreno. Can't notarize today. Can't ship today. Can't take passport pictures today. And even when they can do what I want they're not always the most pleasant about it so in the future, I will not be coming back. When the CVS next-door has better service than you do, it's time to really think about things

The UPS store on Castro Street in Mountain View has the friendliest and helpful staff, especially…read moreNina. I needed help trimming some photos for my son's school pics. She offered to help me trim these, as well as another pic for a specific frame. I greatly appreciate Nina for her wonderful customer service.

Had very good experiences here. Friendly, helpful and accommodating. Easy in and out, without long…read morelines.

Staff has always been so nice. Ive returned several items and each time is a good experienceread more

Easy dropoff and got some quick help from the staff. They're easy and I always do all my amazon…read morereturns there.

I made a great discovery recently, Village Mail Center Plus…read more I've been driving farther to USPS all these years unnecessarily. I only discovered this business because I did a search for mail centers that handled international DHL deliveries. The business is very cute, great parking, chairs so that you dont have to stand if you need to wait, they even have a great complimentary coffee bar. Paul and Sheri were both wonderful. Sheri acknowledged me right away, gave a friendly smile and made sure I was we were helped in the order we arrived. Paul was kind, hard working and very detail oriented, wanting to make sure he got my ship-to address exactly right. Even the customers were friendly! There was not a long line, my shipment just happened to require more time because it was being sent internationally. It really is a great location and had small town mail center vibes. I'm sure customers love that they are dog friendly...which i know is a big plus. Honestly, for those that are slightly allergic like myself (the rare few)....that wasnt my favorite but all around I give them an A+.

I love to support local business, and especially ones that provide orders or magnitude better…read moreservice than the post office. This is a package delivery place that does USPS and UPS. Guaranteed parking is always great in a busy center. This is is located on the back side of the center adjacent to Loucks Ave.