Came to pick up my mail. I like this post office because it's not too busy. They also have a…read moreseparate office to get a passport.

Needed to mail out a package to get delivered by the end of the week, and USPS is still the most…read morecost efficient way to do it. It's a large space inside, with many P.O. boxes. Mayra was patient and accurate with our request. We even had time to buy the newest Lunar New Year First Class stamps (20 for $15.60).

Terrible post office, dropped off a few packages Friday morning, it's now Tuesday and they haven't…read morebeen scanned. I have clients that need their stuff mailed quick. Stay away from this post office if you want your packages to arrive on time.

Only use if you get your items scanned in ! Never use drop box they will steal your packages !! I…read morehave had this happen twice.

I was one of the masses, mailing my Dad's taxes two days before the deadline. I came here only 5…read moreminutes before their closing time of 5pm. Of course there was a line. It's like when you go to the bank at noon, no surprise that others had the same bright idea. I was pleasantly surprised that the line moved quickly and efficiently. The gentleman who helped me was friendly, even asked if I needed to buy any stamps! Since when does the post office have good customer service? Now if the DMV could get some people skills, pigs will truly fly.

Please don't bother coming here, go to any other Post Office. There's always a line no matter what…read moretime of day, they're always out of 90% of their inventory, and their self service machine has been broken since the dawn of time. I've been here a few times before and it sucked, but I'm willing to put up with quite a bit. Today's experienced ensured I'll never return. I needed to mail two things and didn't have envelopes large enough for them at home. Because they're out of most everything, I made due with what I could find. They also only had two ball point pens available, but most of the envelopes in stock were the ones that required a sharpie. None in sight. So I get in line, planning to ask the ONE employee to borrow their sharpie at the window to jot down the address as I check out. He takes forever, we might as well have been serviced by a sloth. I finally get to the front after nearly 30 minutes and ask for the pen and he tells me I can leave and get back in line when I'm ready. The line is now nearly to the door. It'll take 5 seconds for me to write the address, he's taken his sweet time with EVERY OTHER CUSTOMER, but now he's in a rush (if thats what it could be called). I took his sharpie, I put it in the cup holder next to the line for the next poor soul and I left. This particular post office would do better to accept its fate and just fade away into the ether than subject anyone else to this "service". Just by the look of the place you can tell without a doubt they stopped caring ages ago.

I had an amazing experience getting my 9-year-old's passport! We went on a Wednesday as walk-ins,…read moreand there were only four people ahead of us. From start to finish, the entire process was quick, smooth, and completely stress-free. A special thank you to Brandy for providing such extraordinary customer service! She was friendly, professional, and made the entire process feel effortless. She answered all of our questions and made what I expected to be a stressful appointment an absolute breeze. Thank you, Brandy, for making this such a positive experience. Great customer service like yours truly makes a difference!

We had a great experience up until we got to the cashier's desk. First she told me to make my money…read moreorders out to UPS instead of USPS . ‍ Then, after I had already filled out my money orders, she said she actually couldn't use one of them. She said I can just take it back to where I bought it and ask for a refund but the fine print on the money order said otherwise. We were going back and forth about it and then I looked it up online and as I was explaining it her, she walked away to ask her peer for clarification. (So rude!) When I looked it up online, it said I could get a refund on an unused money order that has already been filled out but there would be a fee (Western Union). I told the cashier I could refund it but I could not have to pay even more fees due to her administrative error. Horrible service!

A post office that can't mail out packages bc their printers are down. THIS IS THE GHETTO like…read morewhattttt??? You can't mail or do anything but stamps and money orders?

Lady refused to spare me a few pieces of tape to return a package and instead wanted me to purchase…read moretheir overpriced rolls lol

I'd like to bring attention to an employee at the USPS office on Atlantic by San Antonio who truly…read moreexemplified professionalism, compassion, and outstanding customer service. On 05/18/2026 around 2:30 p.m., a young man (unfortunately I did not catch his name) helped me submit and mail my passport renewal paperwork. I was already feeling extremely overwhelmed due to personal circumstances, and he remained calm, patient, reassuring, and professional throughout the entire interaction. Unfortunately, the employee next to him, a woman with colored braids and eyeglasses, was dismissive and rude toward me. Despite the young man already informing me he could assist me, she repeatedly tried to discourage me from mailing my paperwork there and told me I should go to another USPS location instead. Her approach added unnecessary stress during an already difficult moment. What stood out to me most, however, was how quickly the young man stepped in after overhearing the interaction. He immediately reassured me and took the initiative to help without hesitation. As someone who works in customer service myself, I know how much one employee can impact a customer's entire experience. One person can make someone feel unwelcome, while another can completely restore their faith in humanity. This employee deserves recognition for the way he treated me with kindness, professionalism, and respect. Employees like him are the reason customers continue returning and trusting USPS services.

The USPS has been on a steady decline and I think it has reached rock bottom. Postal self service…read moremachine that do not work well the never ending lines with be senior citizen working behind the counter. Antiquated signs that do not reflect current pricing. They need to do better. I notice the direct correlation, when their prices go up, service standards decrease.

Was trying to use the kiosk and as it was printing my qr scans I got a blue screen saying it was…read moreupdating, I went to the counter for help and to actually pay for the items I was shipping not with QR code scans and the clerk number 9 based on receipts the lady with the braids was super rude and like oh if you're scanning you can't use this line it's for paying guests. First excuse you, and second I was paying for the other items I was shipping and 3rd I need prints of my prepaid labels since your machine decided to update now of all moments. The staff just seems miserable here and bothered if you actually need human help it seems

I absolutely DO NOT CARE ABOUT THE PREVIOUS REVIEWS. I will continue to come here because MONIQUE…read morenot only gave me the best customer service, I got all the information I needed, and she made sure I understood every bit. She wasted no time. She highlighted and underlined all the information I needed to remember. She also made sure she didn't waste any paper. I noticed she reuses the same piece of paper for her notes. When she's done, she scribbles over her notes leaves room for the next set of notes. I thought that was very mindful and thoughtful. Not wasting any of the companies materials. I pointed it out to her and she told me this herself. "I don't wanna waste paper" I applaud you, Monique. I hope they know you are a great employee and that you are extremely trustworthy. You are well business owners wish they had all the time.

What a rude customer service!! I went today asking for Change of Address forms and the guy was sooo…read morerude. He didn't answer my question and just said "read instructions". Won't come back to this location!

My favorite post office. Great service, nice people. Maybe I shouldn't say anything. I don't want…read morethe lines to get longer. : )

Small post office counter ship & recieve packages. There's mail boxes and self serve kiosks tooread more

Small parking lot. The drive thru Mail Drop has been closed for several years. The staff are…read morefriendly and efficient. Finding parking is problematic. They provide mailing supplies and tape at reasonable prices. Quality and value of services are standard.

This was my first time here, I pass it up frequently because I was unaware it was inside of the…read morestore it's in. It's very easy very convenient. The cashier was very pleasant and helpful. I went into buy some sunflower stamps (which have been sold out everywhere might I add) & ship June letters fo my mail club. Quick easy & convenient, Definitely recommend.

Chi needs to be FIRED from the post office! Every time me and my wife come in to drop off packages…read moreChi makes a dirty look to us and the last time I tried to drop off packages Chi REFUSED to scan the items because she already had "a lot on her plate". I asked if it was okay if I just come tomorrow and Chi said "I don't know". This lady clearly hates her job and refuses to do her job. If you are going to drop off multiple packages I would suggest every other post office besides this one! They will refuse to take your packages or Chi will give you a dirty look for having multiple packages every time!