Such amazing service! Justin showed up early, which was very much appreciated. He made sure my…read moreelderly MIL knew what she was signing. He was efficient, kind and empathetic toward an elderly woman facing an immense life change - moving from her home of decades, to an assisted living facility in another state. The charge was much less than expected, and worth twice the price.

These guys are very straight forward and professional. Justin explained everything about the…read moreinternational apostille service I needed for some documents for a teaching job in Colombia. It was all complicated and new to me, but he patiently walked me through the entire process. Excellent service throughout!

Unfriendly service, long wait times, and more. I'd suggest avoiding…read more Walked in to get a document notarized. There were three people in front of me, perhaps I should have left. Witnessed a senior employee attempting to train an employee while we all waited. The manager should have expedited things and managed our expectations and wait better. The trainee, seeming pressured from the more senior employee, appeared to get emotional when they mis-stamped the person in front of me's docs. Witnessing this, I again, I should have left. Finally, after more than 45m, it was my turn. I was turned away as I was missing pages. I shared feedback with the manager that I did not appreciate being made to wait, only to be turned away. I came back an hour later with the missing pages, and the manager hid behind the counter and made another employee say that notary services were shut for the day. Terrible experience.

Great notary service, very helpful they know what they're doing. I would recommend to any one…read moreneeding notary service.

This UPS Store has some of the worst customer service I've ever dealt with. The woman working the…read morecounter is consistently rude, dismissive, and flat-out unpleasant to interact with. There's no greeting, no basic courtesy. If you ask a question, you're either ignored or given a short, irritated "yeah" or "no," like you're an inconvenience just for being there. The tone is sharp and impatient, and it feels completely unprofessional. At first, I brushed it off as maybe a bad day. But a few weeks later, my wife went in and had the exact same experience with the same employee. Same attitude, same rudeness, same cold interaction. At that point, it's clearly not a one-off. It's how this place operates. People come into a UPS Store already stressed, shipping important items or handling paperwork. The last thing they need is hostility from the person behind the counter. It makes the whole experience uncomfortable and unnecessary. If management sees this, please understand this employee is pushing customers away. If you're a customer reading this, do yourself a favor and go somewhere else. I won't be coming back.

Super friendly service and FAST! I'm not sure why they get such negative reviews. Our experience…read morewas perfect.

Gave me a very good quote to move my product cross country! David is very friendly and will help…read moreyou with all your shipping needs !

From the owner: Northwest Brokerage is a logistics brokerage company that specializes in connecting businesses with…read moreshipping carriers to efficiently transport goods across North America. As a third-party logistics provider (3PL), Northwest Brokerage acts as an intermediary between shippers and carriers, managing the transportation process on behalf of their clients. Northwest Brokerage offers a wide range of transportation services, including truckload, less-than-truckload (LTL), intermodal, and expedited shipping options. They work with a network of trusted carriers to provide reliable transportation solutions for businesses of all sizes and industries. In addition to transportation services, Northwest Brokerage also offers freight management and logistics consulting services. They can help businesses optimize their supply chain operations by providing insights and recommendations on transportation strategies, carrier selection, and cost management. Overall, Northwest Brokerage's goal is to provide their clients with efficient and cost-effective transportation solutions that meet their unique business needs. By leveraging their expertise and industry connections, they aim to simplify the shipping process for their clients, allowing them to focus on their core business operations.

Through persistent efforts I was able to get from the web a local phone number for the Fedex hub at…read moreTroutdale, OR serving the Portland metro area. My attitude admittedly was not positive. My package (camera from NY) had been sitting in Troutdale since the early morning hours of Monday and it is now Friday. From using the Fedex tracking system, I had gone from scheduled delivery on Tuesday, to scheduled delivery on Wednesday to "no scheduled delivery" by Wednesday evening through Thursday. Fedex's tracking system is very frustrating too work with and obscures accurate information and contact methods. So you get the point I was not a happy camper when after a short wait I was able to get through to the Fedex hub manager in Troutdale. What I found was a stressed by very courteous and professional response by the manager as we worked through our conversation. He and his crew had just endured the most difficult week in his 15 year tenure at Troutdale. I am located in Mosier near Hood River in the Gorge. We had lot of snow but not ice. The manager patiently explained to me that he had trailers frozen by ice that took 3 days and $200,000 to get freed up. He had employees stranded there for 72 hours. The ice storm had been horrific at the west end of the Gorge. Traffic was moving fine on I84 but that did not help Fedex in Troutdale. After explaining the the background, Josh, the supervisor's name gave me a firm estimate when they would get to the trailer my camera is located in and arranged for me to pick it up at the sub station in The Dalles so I wouldn't have to depend on local delivery, tomorrow, Saturday. Some things to note. Josh is faced by similar frustrations as customers with Fedex web services. They give him no method of putting out real information of what it's like on location. Second, and most importantly, Josh could have passed me off to another employee. Instead he responded with respect, courtesy and a professional response to address my concern. I have every confidence that he provides good leadership to his crew and inspires good work effort on their part. I salute Josh and now empathize with the conditions he and his crew work under. Thanks for reading.

Terrible place! Shut this facility down right now! How is this place still in business. What is…read morehappening in the place. Packages just sitting for weeks without shipping. This place needs to be investigated and shut down!

Found this spot on Yelp when looking for a Notary. Walked in, waited less than 2m, and was in and…read moreout in less than 10 minutes total. Made the process quick and painless, while being thorough on my simple document. Staff was friendly. I'll be back the next time I need a notary. Thanks!

Went in to ask question about stamps and the guy totally blew me off. Walked out not really having…read moremy question answered.

I love FedEx! I get all of my flyers, notebooks, if you can be creative FedEx can create it for…read moreyou! Love the people that work here!!

Shelley needs to be retrained. She's the employee being argumentative in the reviews. She's rude…read moreand lacks customer service. Not a good look for fed ex. Never have had problems except for her.

The so-caller girl who thinks she is a manager...and I do mean girl, who calls every one "Hon",…read moreneeds to go. She gave my USPS package to UPS and would not cop to her mistake. Basically, said it wasn't her problem. This is after I paid over $200 to send it. Once they got my money they couldn't be bothered. Never again will I ever go into this location. I would give negative stars if I could.

I am shocked by how consistent the management is at this UPS store on hiring rude, snot face clerks…read moreto work the counter. I get to the UPS store at 8:30 when they're supposed to be open and they're not open yet. The clerk finally opens the doors and takes my package. As she's talking to me about the box requirements, she gets very rude with me. This is not the first time I've had to deal with condescending rude tone from these clerks. I am only giving two stars because of the convenience of where this UPS store is located. For years, this store has struggled with providing quality customer service. I'll take my business elsewhere.

Our company just moved to a business park off of Marine Drive and our landlord didn't happen to let…read moreus know that we needed to order a key at the post office. SO after being in our new location for 5 weeks our mailman came and asked us if we had ordered the key yet. And since we hadn't, he said we could pick up our mail at the post office until then. So off I went and whoa what a line!! But then a savior emerged and asked if anyone was there to pick up mail or packages. Yes yes yes I am sir!! So I let him know our situation and he took care of getting me the mail. This post office is about 5 minutes from our office so it was super easy to get there and back. I was also impressed at how friendly he was and how good the service was at a post office. Ten out of ten.

Don't answer calls I called multiple times. Had to be driven there and I am a wheelchair user.read more

always a good experience. simply drop off my packages get them scanned and i get my receipt in less…read morethan 5 minutes! thank you

What a piece of GARGAGE! Missing mail for two days! Absolutely ZERO help! Unreliable All should be…read moreFIRED!!!