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    Ridgefield Pack & Ship

    5.0 (1 review)
    Closed 10:00 am - 2:00 pm

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    REV Rides

    REV Rides

    3.1
    (33 reviews)

    Outstanding customer service…read more Had a part break on me, they sent me a replacement no questions asked. I can't explain how relieving it is to ACTUALLY GET outstanding customer support when it's needed instead of a frustrating wait or difficult process. 5/5 stars. RevRides is the luxury car dealership of the E-Bike wold, with out the luxury markup.

    (1 Star) I am…read moreextremely disappointed with Vetra's customer service and the handling of my warranty battery replacement for my Vetra Blazer e-bike. The battery stopped working while it was still covered under the one-year warranty. I followed all of the required steps provided by Vetra, including submitting the original receipt and all requested information, and returning the defective battery using the specialized shipping box and process required for shipment. I stayed in close communication with customer service throughout the process and did everything requested of me. After completing all required steps, I was told "Once the package has been dropped off, please send us a photo of the drop‑off receipt. As soon as we have proof that the battery is on its way, we'll be able to send out your replacement." The response to sending proof of shipment I received from customer service was: "We informed Vetra and are just waiting for the next steps once they receive it." That response was nearly three weeks ago, and I have received no further updates, no timeline, and no information about when my replacement battery will be shipped. As well as no response to any of the follow up emails I have sent them. The expectation was that a new battery would be sent under the warranty, but instead I have been left waiting with very little communication or support. A warranty is only meaningful when a company follows through and keeps customers informed. Unfortunately, my experience with Vetra has been extremely frustrating. The lack of communication, unclear process, and lengthy delay have been unacceptable. I hope Vetra improves its customer service and warranty support because customers deserve timely updates and a company that stands behind its products.

    US Post Office

    US Post Office

    2.3
    (9 reviews)

    Recently moved to the area and needed to go speak to someone about my mail not arriving at my home…read more The lady working was super helpful and very polite. There were a bunch of people in line and only one staff helping customers, otherwise this would have been a 5 star review. They keep it clean inside and there was ample parking.

    We moved to Ridgefield recently and our experience with people here have been very welcoming…read more However, I am taking this time to share my experience regarding my last interaction with a service member at this post office. I came in to drop off a package which was already prepaid for shipping but I needed to obtain a receipt. I came in and there was no line, no one behind the counter neither. As I am waiting for service I could see an older lady, short hair with glasses just walking around with a piece of paper in her hands. A gentleman comes in and starts getting his package ready so I knew this lady could hear there were customers waiting. I waited and then rang the bell because at that point it was obvious she was choosing to ignore customers. She said something but it was not audible. When she decided to come to the counter I was greeted with a demeaning look as if I was an inconvenience to her. When I mentioned that it was a drop off she rolled her eyes and I proceeded to ask if I could get a receipt. Her answer was: if you ask for it. Then she asked me what was inside the box, I responded. Then she proceeded to explain that since I was re-using a box I needed to black out all the lettering on the box with a marker. I went through the pencils they have on the counter looking for a marker but there was none then she handed me one. I blacked out the lettering as instructed and when I was done I returned the marker to her but she didn't take it back and pointed at the pile of pens on the counter. I was given the receipt and thanked her. As I walked away I heard her treating the gentleman who was behind me in a similar way. Please be mindful if you need to go to this post office. I hope she was just having a bad day but if she is just an unpleasant person to be around with don't let her ruin your day as people like that love to spread their misery.

    Better Air Northwest

    Better Air Northwest

    4.9
    (378 reviews)

    Edgar and Juan from Better Air Northwest were absolutely awesome at the job they completed for us!…read moreWe needed a custom solution to cool down a small closet and have a duct under our house fixed. Better Air Northwest sent out an estimator (Eric) for free. He was really nice, helpful, and figured out how to solve our issue for a reasonable price! We received the estimate per email a couple days later and unlike other companies, no pressure was put on us to approve the job right away - instead we were given as long as we needed to discuss and ponder. As soon as we approved the estimate, we were contacted so we could get on the schedule. Somehow Edgar and Juan asked and also answered all the questions at the very beginning and we were able to do other things while they did these 2 jobs like the true professionals they are. They started by taping everything in the room with the closet, and it kept everything so clean! (Although they did clean up after - and left the place tidier than it started haha - not even kidding they cleaned our doormat I forgot to clean prior to their arrival!) The attached pictures were provided by them and show the beautiful job they did! But I've seen other little touches that proof they are all about getting the job done right. Could not have hoped for better - I would hire them and Better Air Northwest again anytime for any job they perform!

    I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

    Ridgefield Pack & Ship - shipping_centers - Updated August 2026

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