This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

Went in early to get help with a photocopy project. The staff said hi right away, which is a good…read moresign. One man there helped me out! He was patient, flexible, and overall very helpful. This has not been my experience at all FedEx locations so I am so grateful! Thank you!

If I could rate FedEx a zero, I would! Horrible and rude staff with their employees stealing your…read morepackages both shipped out and received. I would never trust them! Have video evidence of a FedEx employee putting on a fake FedEx tag that the tracking number is invalid. Since I had to have it signed, the FedEx employee she signed for it a different name and she took it. This is a criminal act as it was not a cheap package and the police are notified. Luckily, I have a clear view of her face and dimensions.

Great little print shop with a great little team and super fast turnaround on the jobs I send there.read more

This business is awesome! They are so friendly and so helpful. Went in with a return QR code and…read moredespite the fact that they can't scan them, she said no worries! Email me the return label, I will print it and send the return. She packaged it up and everything! Only cost a dollar. Great value, as any other store would have charged me more! Highly recommend!

I was so stressed about a last-minute business print job but the associates were super kind and…read morehelpful! I had over 50 name tags printed for an event and they were the perfect size. Will definitely be back.

5 stars for Nicole. She helped me twice recently and she is an asset to the store. Friendly,…read morehelpful, honest, and quick.

We had a heavy package to ship and Adrian came out to our car to help us get it in the store. He…read morealso helped us get the best price for shipping. Really great customer service.

I have used this ups store multiple times over the last year and never had an issue until today. I…read morebrought in 2 packages with prepaid labels attached. One scanned perfectly fine and the other wouldn't scan for some reason. I was told to reprint the label at home and come back again. This is confusing because anytime there was an issue with the label they just reprinted it in store and sent me on my way. Today I'm told it's a $3 charge and I decline stating I would rather print it and come back than waste $3 for them to print a label I already paid for. The associate tells me I'm wasting more money in gas by doing it this way... super classy UPS and what a polite way to speak to your customer! I will never be back to this location again and recommended the management retrain the employees on best practices when speaking to customers. UPDATE: I just left another UPS store location. They were able to scan my package successfully. I asked about the three dollar fee and they informed me that it depends on the store and sort of how they're feeling that day. If you're going to have a company policy, it should be enforced to everybody equally not just when you feel like it.

I have been here twice. It is conveniently located, tidy, and has a great selection of envelopes,…read morebubble mailers, boxes, tape, etc. The customer service is excellent. The guy who works there does not hesitate to provide a label or extra tape when necessary. When I was there a second time, there was a couple scrambling to finish up some paperwork for a passport, but the UPS guy came for the noon pickup and could not wait for them to finish their paperwork, and then left. The shop owner let the couple have all the copies and envelopes he had provided them for free, then gave them directions to a nearby place that had a later UPS pickup time. THAT is the sort of personal, generous customer service that will make this my go-to mailing place.

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

I'm very unhappy with this store. It's locally owned, and the owner has instituted a charge to…read moreprint a label ($2.99) AND a fee to tape your box shut ($0.50 per piece of tape). They are already making money from me dropping off an international package. I don't like being nickel-and-dimed for bringing them a big ship job. I'll never again do business with this location.

I followed Amazon's instructions exactly to return a package that arrived with the contents broken…read more It simply says to put it in a box, remove barcodes and show the QR code at any UPS store. They tried to tell me it couldn't be returned in the manufacturer's box even though that's the box it was shipped in. Furthermore they then tried to say it needed the original shipping label on the box. I think they're just trying to sell more boxes! The location on Larimer said that was ridiculous and I had no problem at all there.

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

I rarely have to use mailing services but after my last episode at the post office and outburst in…read moreThornton I promised myself I'm never doing back there. This Mailbox express has USPS, FedEx, DHL and a lot more for the same prices as the company offers. The staff is polite and friendly not angry and uptight like at the post office. I'm just going to come here for now on because they have everything I need, plus it's closer to home and no line not even holiday time. The government Post Office can kicks rocks!

Love coming here! The staff is great! The owner is always in such a good mood. Quick and easy…read moreservice. Thank you for all those years of service.

Best customer service around. I've been coming here for years and it's been a breeze everytimeread more

My social media profile was linked to my personal identity, so I was "outed." When I entered the…read morelocation to do an Amazon return I was called sexually explicit terms with personal family issues twisted in to be as cutting as possible. I'm not fully sure why. The owner sent weird texts implying things and I wish I kept them but I blocked him during a panic attack.