They charged me $2 for two black & white, letter-size photo copies; plus another $1 for the white…read morecard stock. I did talk them down to a lower price; but after I paid that, then they wanted more. Very unprofessional. I used to like this place. Maybe the management changed?

Great service, staff and offerings. Cannot recommend this store enough! Thanks for being a great…read moreaddition to the community!

DO NOT use this shop. They claim to handle USPS packages and they don't know what they're doing or…read morethey deliberately moved me over to UPS shipping which cost me $10 more for the package I was shipping. I had a medium flat rate USPS box. I was quoted $31.40, then told UPS was cheaper at $28.91. I went with UPS. When I got home, I double checked the flat rate cost at USPS and it is $19.15! I got ripped off. When I went back and confronted the owner, I got some runaround about how he can't give me USPS prices; I can only get those at the Post Office. Which is horse pucky, because I get USPS prices at Office Depot all the time (their system was down.) I said he owed me $10, which he refused to acknowledge. Do yourself a favor, save your money and go somewhere else.

Justin Paden did an outstanding job! He was a great communicator and truly cared for my freight!…read moreThanks so much! Highly recommended!

Long lines, barely anyone working the front. Probably some government policy or lack of hiring but…read morethis place is painfully slow, there is always a long line here and sometimes that person is gone for minutes trying to find whatever the customer needs. Go to a different post office if possible.

Went to send a package to someone in the military over seas. I filled out all the needed paperwork…read moreand also communicated to the agent that this was going OVERSEAS TO SOMEONE IN OUR MILITARY. Whoever this man was sent my package incorrectly and is now LOST SOMEWHERE IN THE UK because he did not ship it correctly and I also had to pay 100$! When I should've paid closer to 20-30$!!!!!!!!! I will NEVER EVER send a package through this office ever again. They need to train their employees on how to properly handle international mail.

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

Friendly guy who will pack and ship your stuff for you or just ship your pre-labeled UPS stuff with…read morea smile. He's got those funny Colorado bumper stickers, too, so if there's a line, you can get a giggle while you're waiting. He does all sorts of shipping, and, as per the sign on the wall, can even crate and ship your "Way Too Big" stuff. Bonus: It's NOT The Post Office. So... Yay for that!

Can't say a bad thing about Pak mail. They always help me to find the next service to fit my needs…read more Small Business too

It's conveniently located in a small mall near the Ken Caryl King Soopers…read more It was a quick and easy drop off for my prepaid Nespresso recycling pods.

The older white woman working in this store is horrible and belongs in a basement stocking shelves…read morerather than working with customers. She was rude, unhelpful and condescending. It appears she hates her job and takes it out on the customers. I will never do business at that location again because of her.

I went looking for this place today and was saddened it was cleared out and empty. Just by luck, as…read moreI was traveling North on Wadsworth from its previous location, I spotted it. They simply moved to a location with much better parking and a considerably more spacious building. It's right next to the Garlic Knot and just north of Red Robin in the same parking lot. As always, Ashley handled my shipping needs in her easy going and fun approach. I even bought an owl Xmas tree there that is adorable. The price was reasonable and my stuff was expertly packed. This has been my go to shipping spot for years.

I truly enjoy The Shipping Depot. The staff is friendly coupled with efficient!…read moreNever too long of a wait and fast service. I'd like to point out a special employee, Joy! Very friendly, and willing to get my packages sent out with everything needed to ship safely. GREAT customer service. Patricia C

Granted I have only dropped off prepaid returns here but the staff members have been very friendly…read moreand accommodating. I cannot speak for their other services, however, they're the only location I'll use for prepaid returns. Blake handled my Nespresso returns with a big smile. My last visit was equally as pleasant as this one. Fortunately, they are located near my home.

I called two days ago to ask about notary services. I specifically asked if somebody would be there…read moreand if a second witness could be provided. They said yes. I called early today and asked the same question so as not to lose a trip. When I got there, suddenly we were given some lame made up excuse about the first sentence of the document needed to be "reworded"? And no, they could not provide another witness. So we had to leave. The guy didn't seem legit with his answers, maybe he didn't like latin people. We went to Wells Fargo instead and they did it in a few minutes, no charge.

Asked Craters and Freighters for service quote for pickup, packing, and shipping for a location…read moreoutside Boston, but received a response from Colorado HQ which why this review is here. I was told no service available from Craters and Freighters for a location about 60 minutes from the Hudson, MA location. Asked for referral to another business that could handle if they were not able to manage picking up from that far. Email was ignored with no response or help. I've used C&F before 2020 and they were great to work with, but I think like most businesses now, customer service is getting worse and worse. I probably would have spent $2K at least on my shipping needs again with C&F but it's clear they don't want to bother with having me as a repeat customer!

To: Craters and Freighters Special Folks in Garland TX - Don, Tony, Ashley, Mimi, Juan, Renan -…read more Just a note of sincere thanks to each of you for your professionalism and kindness in the past three weeks. C&F should be so proud of each of you. You changed this customer's experiences with moving companies from very negative to more than positive. The thought of moving a family heirloom (85 year old baby grand piano) created much anxiety. The entire process, from Don's fair quote and answering my many concerns and questions; to Tony's, Juan's, and Renan's careful and professional packing and loading; to Ashley's and Mimi's reliable and continuous communications; ALL contributed to a more than satisfied customer. Each of you are commended on your inter-personal skills and it's a rare pleasure to do business with such a customer-oriented total organization. You can bet when the need arises - I shall return! Most sincerely, David J. Bodenstedt Plano, Texas

Cassidy attended us. As our first time applying for kid passports she was very knowledgeable and…read moresupportive. I have confidence that our applications have been completed correctly and will be processed in the quickest time possible. Thank you Cassidy! We really enjoyed working with you!

A true Post Office. Good old fashion customer service. They went out of their way to make sure…read morethat we had all the proper documentation for our passports. I was able to call them the day before, and they answered the phone. That alone was a 5 star. Renju took care of us. Really appreciate the courteous and responsible way he took care of us.