Outstanding, these folks are great. I get copies for business all the time and have used all the…read morelocal copy shops. However, once I came here I have no need to go anywhere else. These guys are so friendly and helpful. They not only make the cookies they are willing to come out and help get the files sent from my computer. I highly recommend this family owned franchise... they continually show how much they care! It's so nice to see great customer service. It's getting rare to find these days. So, my hat is off to the UPS store staff.

They charged me $2 for two black & white, letter-size photo copies; plus another $1 for the white…read morecard stock. I did talk them down to a lower price; but after I paid that, then they wanted more. Very unprofessional. I used to like this place. Maybe the management changed?

Awesome experience. My brother lives in China, and I needed to get some important documents to him…read more I was worried about the costs, the hassles, and converting the address to pinyin. When I showed up at this PakMail because they have DHL Services, the owner immediately put me at ease! I will definitely be back as the location is accessible, convenient and most importantly, customer-focused.

It was a pretty neutral experience, nothing wrong or awesome. The staff was friendly and they set…read moreus up with the Uhaul quickly. We didn't ship anything, so I can't speak to that experience. The transaction was really smooth and theyvexxolained everything about the rental very clearly.

Long lines, barely anyone working the front. Probably some government policy or lack of hiring but…read morethis place is painfully slow, there is always a long line here and sometimes that person is gone for minutes trying to find whatever the customer needs. Go to a different post office if possible.

If there was an option for less than one star, this place deserves it! Horrible, rude service....if…read moreyou can even call it service

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

Super friendly and helpful staff. Made me actually want to use them for shipping needs.read more

I've had a mailbox here for 1-2 years and used their shipping/packaging services as well. Always…read morehave had a great experience with the business and staff. 10/10 recommend

Sabi & staff are always very kind, helpful, & patient. Never had any issues with any Amazon returns…read morein the years we've been going to this drop off location.

This store is the greediest store I've ever had to deal with. They charge you for absolutely…read moreeverything. If you need to use a strip of tape you have to buy a whole roll of tape from the store. if you need to print a label you have to email it to them and print it and they will charge you $2.85 to print a label to attach to a package. I absolutely hate going into the store. Avoid it at all costs. I went there for an Amazon return and they charged me $2.85 to print the label but I could've had them come out to my house and pick it up for free without a label. I'm telling you this store is horrible. If you must go into the store, the UPS store on Cole Mine and Pierce is 1000 times better than this store. I made the mistake of going there today thinking perhaps they had changed. They did not... see my attached receipt for computer. Use to print a label.

I went looking for this place today and was saddened it was cleared out and empty. Just by luck, as…read moreI was traveling North on Wadsworth from its previous location, I spotted it. They simply moved to a location with much better parking and a considerably more spacious building. It's right next to the Garlic Knot and just north of Red Robin in the same parking lot. As always, Ashley handled my shipping needs in her easy going and fun approach. I even bought an owl Xmas tree there that is adorable. The price was reasonable and my stuff was expertly packed. This has been my go to shipping spot for years.

I truly enjoy The Shipping Depot. The staff is friendly coupled with efficient!…read moreNever too long of a wait and fast service. I'd like to point out a special employee, Joy! Very friendly, and willing to get my packages sent out with everything needed to ship safely. GREAT customer service. Patricia C

I made an appointment for LiveScan fingerprinting services at this location after having an awful…read moreexperience at another UPS Store location. This UPS Store was awesome!! The employee was friendly and helpful, providing step by step guidance on how to log in to the fingerprinting machine. Once I was logged in, she provided instruction on the best way to have successful fingerprints, and when my fingers weren't cooperating, she helped with lotion, wiping down the scanner, and holding down certain fingers until I submitted successful fingerprints. The entire experience was quick and easy!!

Granted I have only dropped off prepaid returns here but the staff members have been very friendly…read moreand accommodating. I cannot speak for their other services, however, they're the only location I'll use for prepaid returns. Blake handled my Nespresso returns with a big smile. My last visit was equally as pleasant as this one. Fortunately, they are located near my home.

Asked Craters and Freighters for service quote for pickup, packing, and shipping for a location…read moreoutside Boston, but received a response from Colorado HQ which why this review is here. I was told no service available from Craters and Freighters for a location about 60 minutes from the Hudson, MA location. Asked for referral to another business that could handle if they were not able to manage picking up from that far. Email was ignored with no response or help. I've used C&F before 2020 and they were great to work with, but I think like most businesses now, customer service is getting worse and worse. I probably would have spent $2K at least on my shipping needs again with C&F but it's clear they don't want to bother with having me as a repeat customer!

To: Craters and Freighters Special Folks in Garland TX - Don, Tony, Ashley, Mimi, Juan, Renan -…read more Just a note of sincere thanks to each of you for your professionalism and kindness in the past three weeks. C&F should be so proud of each of you. You changed this customer's experiences with moving companies from very negative to more than positive. The thought of moving a family heirloom (85 year old baby grand piano) created much anxiety. The entire process, from Don's fair quote and answering my many concerns and questions; to Tony's, Juan's, and Renan's careful and professional packing and loading; to Ashley's and Mimi's reliable and continuous communications; ALL contributed to a more than satisfied customer. Each of you are commended on your inter-personal skills and it's a rare pleasure to do business with such a customer-oriented total organization. You can bet when the need arises - I shall return! Most sincerely, David J. Bodenstedt Plano, Texas

A true Post Office. Good old fashion customer service. They went out of their way to make sure…read morethat we had all the proper documentation for our passports. I was able to call them the day before, and they answered the phone. That alone was a 5 star. Renju took care of us. Really appreciate the courteous and responsible way he took care of us.

Cassidy attended us. As our first time applying for kid passports she was very knowledgeable and…read moresupportive. I have confidence that our applications have been completed correctly and will be processed in the quickest time possible. Thank you Cassidy! We really enjoyed working with you!