The Lakewood Colorado post office consistently loses outgoing mail and packages and fails to…read moredeliver mail and packages to me (that I can see via Informed Delivery). I constantly receive mail that belongs to neighbors nearby and people not nearby, that I promptly bring to the post office or put into the correct mailboxes myself--as if I need a third job! When I take time to report this, I get phone calls from people at this post office who give me an attitude, lie, gaslight, and make excuses. There is never any accountability or consequences for the postal workers who are guilty of theft, loss, and misplacement of mail because this has gone on for years and continues. I'd like to remind them that mail theft and loss due to gross incompetence is not a victim-less crime. These entitled folks receive salaries and benefits and yet cannot do their basic job of delivering mail. They appear to have nothing but contempt for consumers and complain incessantly about not making enough money. The USPS is currently bankrupt and I hope they close permanently. They have wasted enough taxpayer dollars while causing serious harm to taxpayers. The ratings here on Yelp suggest that this post office should take steps to improve or else close already. I have let everyone I know to stop sending things via U.S. mail. All shipping carriers are bad but USPS is egregious. Mail theft is a Federal crime. I hope wrongdoers (corrupt or incompetent postal workers or those who receive other people's mail and keep it) are prosecuted for it. For laughs, I am attaching a horrible USPS policy stated in writing that when they lose a package or letter, that a recipient should ask the sender to send it again. Wow--instead of doing their jobs ethically and competently, they expect people to spend more $$$ when USPS drops the ball. This type of thinking is why our country is a mess and why the USPS needs to be shut down permanently.

Worst. Think the DMV and USP had a mentally ill child. If you come here be prepared to wait in…read moreline 25 min. They give zero fks if you rot in line. They won't bring a person from the back or move faster than a one legged one eyed disaster .

Cassidy attended us. As our first time applying for kid passports she was very knowledgeable and…read moresupportive. I have confidence that our applications have been completed correctly and will be processed in the quickest time possible. Thank you Cassidy! We really enjoyed working with you!

A true Post Office. Good old fashion customer service. They went out of their way to make sure…read morethat we had all the proper documentation for our passports. I was able to call them the day before, and they answered the phone. That alone was a 5 star. Renju took care of us. Really appreciate the courteous and responsible way he took care of us.

very polite greeting and clarified what my options are for sending my parcel at a reasonable cost,…read morereliable delivery mode, and on a timely basis. the postal service representative worked efficiently with each of the 4 customers ahead of me. I appreciated learning that the car key fob was safe to send; no lithium battery. my sister will get her keys back !!!!

I am so tired of this post office. I have tried to correct my address for the past eight (8)…read moremonths. They still can't get it right. They are sending all my mail back to senders. Important tax documents, reports that I need and even my health insurance documents!! I have resided at this address for 30 years now and last July of 2025 all this started. I have been in to talk with them and talked with the manger (Becky) and they keep saying that the situation has been resolved. But here I am going in to talk to them again to tell them the problem has NOT been resolved. I call and left a message for Becky and she has never called back. And they wonder why people get upset for not receiving their mail. I would give them a rating of negative five if I could. This has been a long eight months!

We lived in Indian Hills for 25 years. Moved a year ago and simply tried to close down our box and…read morethe Post Master was completely unhelpful and downright rude. He told us he didn't have time to process closing out our box and told us to come back with a form signed by both my husband and I. (We live 2 hours from there). We came back and were told they closed our account and they would not refund us the $20 deposit he told us to come back and request.

They've lost two of my packages. Don't really seem to care. God forbid the answer a phone call…read more Hopefully the new guy works out better. He seems to have at least a little bit of human kindness.

Outstanding, these folks are great. I get copies for business all the time and have used all the…read morelocal copy shops. However, once I came here I have no need to go anywhere else. These guys are so friendly and helpful. They not only make the cookies they are willing to come out and help get the files sent from my computer. I highly recommend this family owned franchise... they continually show how much they care! It's so nice to see great customer service. It's getting rare to find these days. So, my hat is off to the UPS store staff.

They charged me $2 for two black & white, letter-size photo copies; plus another $1 for the white…read morecard stock. I did talk them down to a lower price; but after I paid that, then they wanted more. Very unprofessional. I used to like this place. Maybe the management changed?

It was a pretty neutral experience, nothing wrong or awesome. The staff was friendly and they set…read moreus up with the Uhaul quickly. We didn't ship anything, so I can't speak to that experience. The transaction was really smooth and theyvexxolained everything about the rental very clearly.

DO NOT use this shop. They claim to handle USPS packages and they don't know what they're doing or…read morethey deliberately moved me over to UPS shipping which cost me $10 more for the package I was shipping. I had a medium flat rate USPS box. I was quoted $31.40, then told UPS was cheaper at $28.91. I went with UPS. When I got home, I double checked the flat rate cost at USPS and it is $19.15! I got ripped off. When I went back and confronted the owner, I got some runaround about how he can't give me USPS prices; I can only get those at the Post Office. Which is horse pucky, because I get USPS prices at Office Depot all the time (their system was down.) I said he owed me $10, which he refused to acknowledge. Do yourself a favor, save your money and go somewhere else.

Heartland is the worst financial institution on the market. If you are looking to finance your…read morebusiness, please stay away from them! I leased an equipment with them every time I send my check in on time for some reason gets lost in the mail. This is happening every time, I am at my wits end, they do not offer on line banking either, nut the worse of it is they never answer my phone calls. It is a ghost company with no one to talk too. Please please stay away.

I got two product leases with this company last year. Unfortunately I am stock with them for…read moreanother 3 years. Such a bad company to do busienss with. My lease paymnets are due on the 10th of the month but my accountant comes to my office twice a month to cut checks, once on 25th of the month (for payments due on the first) and once on 11th of the month (for payents due on 15th). I asked Heartland to move the due dates to first of the month to make it more conveinienct. They said NO. So I started cutting them a check on the 25th and mailed them out on the first with the rest of the batch. This month I see a 10% late payment penalty on my statement. It is shocking since I have been mailing my payment 6-8 days early. I call to discuss it with them and the person in charge of the accounting tells me that my payment was not posted until the 18 of the month. I said how is that possible when I mailed it out on the first of the month? She had no explanation except saying that their organization is flowless and they post the checs on the same day. I said if that is the case then the post office must have taken 18 days to deliver teh check. I asked if they examin the postage stamp prior to charging late fee? Her response was that this is not thier responsibiity. Her tone was uncaring and indiferent. She refused to let me talk to her manager becasue she said they are in the process of being purchased and can not be disturbed. I highly recommend for people to stay away from this company.

I made an appointment for LiveScan fingerprinting services at this location after having an awful…read moreexperience at another UPS Store location. This UPS Store was awesome!! The employee was friendly and helpful, providing step by step guidance on how to log in to the fingerprinting machine. Once I was logged in, she provided instruction on the best way to have successful fingerprints, and when my fingers weren't cooperating, she helped with lotion, wiping down the scanner, and holding down certain fingers until I submitted successful fingerprints. The entire experience was quick and easy!!

Granted I have only dropped off prepaid returns here but the staff members have been very friendly…read moreand accommodating. I cannot speak for their other services, however, they're the only location I'll use for prepaid returns. Blake handled my Nespresso returns with a big smile. My last visit was equally as pleasant as this one. Fortunately, they are located near my home.

Super friendly and helpful staff. Made me actually want to use them for shipping needs.read more

I've had a mailbox here for 1-2 years and used their shipping/packaging services as well. Always…read morehave had a great experience with the business and staff. 10/10 recommend

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!