They are so nice to their customers Also extremely…read moreefficient Even during the holidays I was in and out within a couple of minutes So much easier than the local post office

This place is hands down the best. Super helpful and really make things so easy. I've only used…read morethem for shipping but I ran into an issue and they were so amazing. Love our small town and its businesses.

They will RIP you off for returning anything back to amazon!!! Take your business to some place…read moreelse that wont scam you.

Need to sign loan documents or have more complicated paper worked notarized? Lauren (owner) is very…read moreprofessional, kind and super helpful. She helped save us a lot of money, time and frustration by helping me and my family members with notarization, scanning, packaging and overnight shipping to Hawaii of all places! Please keep this fantastic business thriving in downtown Colfax. They are a gem to have in the neighborhood.

PASSPORT BEWARE!!!!!…read more BEWARE people this place screws up passports and cost us alot of money. The employee told us they do First time passports and took our photo/money and application and ASSURED us this was how it's done .. come to find out you CANNOT get a first time passport unless it's turned in and signed in front of an authorized agent and you must swear an oath. When I went back and brought this to the employees attention he said " Ive done hundreds like this" lol WOOOOOOW so you've screwed hundreds of people over and ruined hundreds of people's vacations ?!?!? This is absolutely unacceptable and I'm going to contact whoever is in charge I want my money back !!!

This place has really gone down hill the past couple months under new ownership. The hours of…read moreoperation have been reduced quite a bit which defeats the purpose of having a PO box here over the post office. There's now only one employee, so no one answers the phone and there is frequently a line just to pick up or drop off a package, as there's one person to help everyone in the store. I'll probably look at other options, as it doesn't really seem worth the price at this point.

I have always found the employees at the UPS store helpful and cheerful. The pricing is a little…read morehigh, but then whose isn't these days? I truly appreciate how well stocked they are and always find what I need to ship my items.

Tried to drop off a package March 11 2026. THEY ARE COMPLETELY CLOSED AND LOCATION IS EMPTY AND UP…read moreFOR LEASE! I Don't know when this happened and many of us were driving in with boxes and stunned to see such a popular and vital place gone! Don't believe fake reviews. See my photos! So disappointing! I can't believe a thriving business closed it's doors!

Very helpful and honest staff at the front desk. It's not easy in a small town, and they do their…read morebest always.

I had some packages that I was waiting to be delivered, they stated that they attempted delivery…read morebut never did. I went down to the post office to grab my packages and they only handed me one and said that's all they had, which isn't true. I should have gotten my multiple packages. I even had to knock on their door multiple times and ring the bell waiting for someone to answer their door since it's Saturday. I waited for about ten minutes for someone to help me. I then heard them talking bad about me and laughing as soon as they shut the door. I don't think they realize their walls are super thin. This is extremely disappointing and I'm going to do everything I can to prevent my packages from going through this post office in the future.

The employees here are always so polite and friendly. They're hard working and never shy of being…read moreloaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business.

Mail -n- more I like the staff and they are very helpful…read more They also have everything I need for mailing and more.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

What an absolute joke, customers waiting in long lines while one guy is at the front juggling…read moreAmazon returns and customers. While people are stocking the shelves around the store ignoring all the customers.

Not the first time going to the Grass Valley STAPLES store. Unless you look like a professional,…read morethe associate at the register will probably ignore you until it's your turn. The total lack of personal at this store is the result of poor management! I have gone the at different times on different days only to be treated poorly. Maybe it's time to replace the managers at this store? I would leave a no star review but you have to give at least one!

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

This Postal Service consistently makes up delivery options and restrictions that are not asked for…read moreby the customer who shipped or the customer receiving the package. Frequently states packages were undeliverable and that they attempted to make a delivery with no such thing took place. Don't know if it's laziness, incompetence, or dishonesty. Whatever it is, this is the worst post office I've ever dealt with.

Can I leave less than a 1? Our delivery driver is absolutely awful. Bank mailboxes... We travel a…read morelot, we do our best to P/U mail daily but it's not always possible. Starting and stopping service for a day or two each week isn't feasible. I think we are at the edge of their delivery area, Magnolia Rd. It's a half hour to their office in the opposite direction of our normal travels. Box too big, a big middle finger to us regardless of being within the .5 mile stated by them for delivery to our door. Parcel back to the office and another wasted trip to find its been lost on occasion. She is just a miserable person and lazy! A laid back family who has complained nicely and still nothing.