They are so nice to their customers Also extremely…read moreefficient Even during the holidays I was in and out within a couple of minutes So much easier than the local post office

This place is hands down the best. Super helpful and really make things so easy. I've only used…read morethem for shipping but I ran into an issue and they were so amazing. Love our small town and its businesses.

They will RIP you off for returning anything back to amazon!!! Take your business to some place…read moreelse that wont scam you.

Need to sign loan documents or have more complicated paper worked notarized? Lauren (owner) is very…read moreprofessional, kind and super helpful. She helped save us a lot of money, time and frustration by helping me and my family members with notarization, scanning, packaging and overnight shipping to Hawaii of all places! Please keep this fantastic business thriving in downtown Colfax. They are a gem to have in the neighborhood.

PASSPORT BEWARE!!!!!…read more BEWARE people this place screws up passports and cost us alot of money. The employee told us they do First time passports and took our photo/money and application and ASSURED us this was how it's done .. come to find out you CANNOT get a first time passport unless it's turned in and signed in front of an authorized agent and you must swear an oath. When I went back and brought this to the employees attention he said " Ive done hundreds like this" lol WOOOOOOW so you've screwed hundreds of people over and ruined hundreds of people's vacations ?!?!? This is absolutely unacceptable and I'm going to contact whoever is in charge I want my money back !!!

This place has really gone down hill the past couple months under new ownership. The hours of…read moreoperation have been reduced quite a bit which defeats the purpose of having a PO box here over the post office. There's now only one employee, so no one answers the phone and there is frequently a line just to pick up or drop off a package, as there's one person to help everyone in the store. I'll probably look at other options, as it doesn't really seem worth the price at this point.

Tried to drop off a package March 11 2026. THEY ARE COMPLETELY CLOSED AND LOCATION IS EMPTY AND UP…read moreFOR LEASE! I Don't know when this happened and many of us were driving in with boxes and stunned to see such a popular and vital place gone! Don't believe fake reviews. See my photos! So disappointing! I can't believe a thriving business closed it's doors!

Coco was very polite and helpful! Made returning my packages an easy and smooth process.read more

No stars. They don't deliver at my address, literally across the train tracks. I can see the post…read moreoffice from my house. I work in Rocklin and I have to bring them an id to continue my free P.O. Box but I'm at work when they are open. What in the hell do they expect me to do? Use my PTO to being then an id? They suck!!

The worst staffed post office ever. They will lie to you…read more And are just plainly lazy. They will put a note in our local locked neighborhood box saying they came to our home to deliver and get a signature which is a complete lie and make us come to the post office to pick up our package. We get other peoples mail on a consistent basis. They give people that dont live on our PRIVATE RD. access to our box and of course they drive on our PRIVATE RD. this post office is thr worst. I have filed complaints but nothing happens. USPS dose not care.

The employees here are always so polite and friendly. They're hard working and never shy of being…read moreloaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business.

This place is organized and the woman I've interacted with has been helpful every time I've gone…read morein, even if I'm spending very little or getting a referral to another business. I refer others there whenever I can because I know they'll be in competent hands. This is the independent business difference on display.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

I asked a young man if I could mail a package there. He took me to a different counter and…read moreintroduced himself as the new supervisor. He efficiently took care of my package. Best service I have had there in months.

There needs to be more help!!! What help is present should be helping each other! Disgusting to…read moresee long lines with only one person working hard. Two other employees were also present in the store, acting like they were busy and did not notice long line. One person actually working sent two people to those two employees acting like they were working, and amazingly one of those two actually did help the two customers sent over to them. A phone call kept being repeated over the loud speaker with neither of those two people caring to answer the phone. They probably felt it was below them and the one person working hard should be answering the phone, too. If one of the two people not helping customers was the manager, they should be fired and somebody who cares about customer service should be hired!!

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

So yes - I do get around and yes I need to mail things - I usually need to ship gifts - or maybe…read moreshoes yes shoes or clothes or something whatever - but I need a post office now and again - and we all know WE ALL KNOW that post office experiences can be well DEADLY. But not here at GVUSPS - no no it is like you have stepped into a scene from a Murder She Wrote Episode! And while it didn't take that long to get to the clerk - you still got to chit chat about the garden and the variety of blooms on the current issue of stamps " the unusual color they chose for the iris." Oh if only I could to this darling Post Office every week! So adorable!!

They will say there's no access to delivery location if they cannot find apartment/house…read more Substitute drivers or fill ins, on the route to Sutton area, continuously misses deliveries. Not our regular, he's awesome. The fill ins don't even try, twice in one week the service is terrible. Amazon private delivery had access and got my package from them just fine, i watched multiple times, the driver look around and then not even attempt to ask anyone for direction-did not go engage because they are always gone by the time i make it down there.