The employees here are always so polite and friendly. They're hard working and never shy of being loaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business. read more

This place is organized and the woman I've interacted with has been helpful every time I've gone in, even if I'm spending very little or getting a referral to another business. I refer others there whenever I can because I know they'll be in competent hands. This is the independent business difference on display. read more

Mail -n- more I like the staff and they are very helpful. They also have everything I need for mailing and more. read more

Not the place to go for passport photos. Only one person seems to take photos and no one knows how to work the printer. Went elsewhere. Had photo in hand in less than 5 mins. read more

Not an authorized FedEx ship center. Even though they advertise as one. I had items to return through any Authorized FedEx Ship Center and this place told me they aren't really one read more

DO NOT take your passport pictures at Mail N More. They have full knowledge that the post office doesn't accept pictures they take, yet the woman still took my picture and my money. I didn't find out this information until after my picture was denied at the post office. After my appointment with the post office, I went back into Mail N More to get my money back. I told them what had happened and all the rude woman said was "They (the post office) never accepts outsourced pictures". They should have disclosed this information. Wouldn't have waisted my time or money if I knew this information prior to purchasing my picture through them. They should give a disclaimer warning! read more

Every business has a vibe....and this one is bad. The employees/owners are miserable. I've been going here for years, and it never fails that the ladies up front are abrasive, short, and rude. They get upset if you don't automatically know the procedure for sending a package. If you walk in, you are pretty much interrupting their break. If you don't like your job, do something else! read more

I needed documents notarized, so upon my visit, I first noticed the amount of essential and extensive office supply items for mailing and shipping with a professional appearance. The store is very organized and well maintained. The owner/staff was very knowledgeable regarding my documents and notarization, and was helpful to efficiently and adequately ensured that my documents were filled out correctly. I appreciate the help I received, and I would highly recommend this store. read more

I went in to renew my wife's mailbox today. She gave birth in late November via emergency C section and needless to say life has been crazy. This mailbox was not high on the priority list, as we don't receive much mail there. The lady who waited on me appeared to be one of the owners. She said the box was closed due to non payment and she had returned the mail to sender. I agreed that was fair and I'd like to reopen it for my wife. She curtly said I'd have to pay for the back months. I confirmed that the box had not been open for the last month and that no mail was accepted. I also told her we'd been quite distracted with the pregnancy issues and such, and she said she'd been pregnant and it was no excuse. Again, I agreed it was fair to send the mail back, but should I really pay for months where I had no box and they offered no service? I was polite and patient. She promptly told me I could take my business elsewhere. This went on for 5 minutes, and all I can say is that she was flat rude. I politely told her I'd go out to the car where my wife was waiting and see what she wanted to do. We both agreed we don't want to do business with people like that. We had the box for 4 years, but it's clear that when life deals you some tough blows, at least this lady couldn't give a darn. They seem to be nice people as long as things are going their way. Very disappointing. read more

Great service and I have been here many times for live scans for jobs. Great prices and able to mail items.

I had a passport photo taken that was rejected be post office. When I advised mail and more, they stated post office always rejects their photos. This should have been communicated by them. They charged for a service that they knew would be rejected. Do not use them for passport photos. T read more

I walked in with quite a large project and was greeted by Mackenzie is very professional, accurate and a fast worker. She gave me options that were best suited for me. She helped me find solutions and complete my project perfectly in no time at all. Just wanted to say thank you for your time and attention to detail Mackenzie! Wish you the best, sincerely Julie read more

I have had two great ecperiences here at Mail-N-More. A while back I made use of their LifeScan service prior to teaching Sunday School. The process was relatively quick and easy. Today I dropped off a package for my daughter to be sent via DHL. The associate was most helpful in making sure that the package had the appropriate documentation for pick up. She was also extremely helpful and informative with regards to a merchandise return to Spain that I have been working on. Professional, courteous, and outstanding service. I will definitely be making use of their services from now on. Thanks! read more

UGH. I have no idea where the "nice and friendly" (as mentioned in other reviews) person was when I went in. Got the LIVE SCAN. The lady who did it was quite very rude. She acted as if she was doing me a favor rather than me giving her business. It sure would be nice to know when I will find out when the scan is completed. I wasn't told. I was only criticized and physically pushed around for a lack of skill in putting my fingers on the plate to her liking. Seriously, I felt abused! If it had been a man doing it...oy vey! LOL but really not funny. It was super uncomfortable for me and an awful experience. This is where my kid's school sent me so this is where I went. I called the district office and told them about it and that they should be referring people elsewhere. I told them to read the reviews. Anyone who mentions Live Scan here or on Google had an awful experience. If this lady was smart, she'd read the reviews and change her ways. Evidently she hasn't. Go to the Sheriff's department instead. They will be much nicer. The owner had an opportunity to gain a new customer for needs fulfilled by her business, but I will continue to take my business elsewhere. Staples and the store near Michael's treats it's customers much better. Or the Meadow Vista post office. read more

i'd like to think I just caught them on a bad day, but I've been down this path before. Very cranky, I'm not sure they understand customer service. I would recommend if you want a pleasant helpful experience whether it's notary fingerprint or shipping go someplace else. These people should not be in a customer facing job. read more

I went in for live scan services. I am giving 2 stars because they got it done-not because there was anything good about the experience . The lady that helped me had the personality of a turd in a milk bottle. No hello, thank you...anything. Robot like with no personality. She definitely had no problem telling me $113 as she yelled it across the store to me. I stood there thinking she would come over to the register area and she just stood there waiting for me to go over to her-apparently I need to learn how to read minds. Checking this location off the list. read more

This is who we use as our companies "Mail-Room" they not only make sure we receive our Mail, UPS, and FedEx, they accept from Amazon Delivery! They have amazing staff, they have more than reasonable prices, and accommodate your needs to the best of their abilities! read more

Speedy service and very friendly. Helped us get our paperwork faxed out. Asked about local restaurants and we had a great dinner afterwards

I went in for a live scan. I was very disappointed with the service. Beautiful music playing and neither of the employees greeted or acknowledged that there was a customer in the store. With such beautiful music playing I would hope that the employees would at least greet and welcome their customers. While I was waiting another customer arrived and was also barely acknowledged. read more

So UPS dropped off a package for pickup at this location. My slip from UPS was in my possession, and it didn't have my last name. Just my first. I go in to pickup my package and the owner gave it away to some lady an hour prior. He claimed she said my last name, but I just moved here and the slip only had my first. No way she could have known. He blatantly gave her my package with close to $2,000 of products in it away. He wants to take zero responsibility for his mistake, and has left me in the dark for 2 weeks. Something fishy is going on in that location, as they were the only one who knew my last name. So either its an inside job, or he just is incompetent when it comes to looking at and confirming identification, and will not own responsibility as the business owner. Nor any attempt to make it right, He's trying to pawn the mistake off to UPS. Please take your business to actual real hubs, as he has proven to have zero value or respect for his customers read more

I've been here on several occasions....usually for stamps. This occasion I needed to ship a pre labeled item. As usual, the staff is friendly, courteous and above all else - always informative!! I'd already missed the pick up for that day's shipment. read more

I went in for the notary, fast and knowledgeable staff! Cute place for any of your shipping needs. They have greeting cards and super cute assortment of mailing envelopes and boxes for all occasions! read more

Great place to get Livescan fingerprinting. Employees are friendly and efficient. Plus, they are cheaper than other other Livescan locations in Auburn. Would definitely reccomend! read more

I go into this store numerous times a week. Each time I go in I am completely ignored. No eye contact, no hello, no anything. Everytime I go in I wait a bit then say excuse me, can I just leave this here? My packages are already labeled ready to go. Yesterday was a whole other beast. I've never been treated so rudely and again had to say excuse me, after waiting. I had a question.. She responded so rudely that I will NEVER be back. read more

I dropped off a fragile pkg for shipping. Received a call later in the day informing me that the pkg may not be safe from crushing. The man found appropriate packaging and just asked for my credit card to cover the box and additional shipping charge. Above and beyond customer service. He didn't need to take the time or energy to do that. read more

Mail-N-More is just a great all around business! Where else can you get a notary, private mailbox rentals, stamps, copying, fax, office and packaging supplies, custom gift wrap, cards and puzzles. This store is a full shipping and mailing center for UPS ,FedEX, and USPS! If you are in a hurry, your packages can be wrapped and shipped by these terrific folks. Mail-N-More will also accept any of your stamped personal letters and parcels that need to be mailed, even if you have a bag of them. The staff is always ready with a smile and a friendly, "hello, how can I help you?" This business is a great asset to the Auburn/Placer community! read more

I've been using Mail-N-More for a couple of years now and have ALWAYS been impressed with their service and attitude - from the owner on down, they are always friendly and helpful. read more

I love this store. They are so friendly and helpful. I assumed they closed at 5:00 on Saturday. I got there at 3:30 and they were closed. The owner saw me trying to open the door with a big box. As I was walking away he unlocked the door and took my box. I explained it was mementos of my husband that I was shipping to his brother and I needed it to get there on the 2nd. He made sure it went out that day and will be arriving to my brother in law on the second(the anniversary of my husbands passing). You don't get this kind of service from a box store. Another reason to shop local. read more

Jan and her team of girls get the job done! Never have I been stuck in long lines here. They supply everything from gift cards, to notebooks, and much more. After walking through the door last week, and seeing a "Warm Coat" donation bucket greeting me at the front door; it gave me the opportunity to reflect on why we support our local small business. Keep locals employed! Thank you Mail N' More, Your loyal customer. read more

What an incredible group of people to get your mail from! I appreciate Mail N More so much. They are all fast, friendly, and have EVERYTHING for your shipping needs. A big thank you to Jan and all of the Mail N More Team! -John Q read more

Went here to do a live scan for work. My work wrote a check 2 dollars short so I payed part of it on my card and they laughed that I was paying 2 dollars on my card. Really? That was just rude. Never have I ever felt so unwelcome. read more

I am always greeted by friendly, eager to help personnel. They have helped with mailings, passport pictures, giving me advice on how to get a check somewhere quickly. They also have a good assortment of interesting items to purchase. I highly recommend them! read more

Mail n more is a great place, I have been doing business there for years, Jan and her crew go go out of their way to take care of you, what ever you might need, what ever the circumstance are, great people to do business with! read more

Although, the owner Jan was very helpful and quick to answer my questions and assure me that she understood how to ship to Russia (via DHL), the package was returned to me due to errors on her part in the shipping process. Yes, Russia is difficult to ship to, but it seems that for $288.00, she was more eager to take my money than to find a resolve or compromise financially for reshipping the package or giving me a partial refund. I understand, most of the $288.00 goes to DHL with her receiving a small percentage, but she should have gifted me her part back, or offered future services with a gift certificate or something. read more

I had a very large framed painting (6 ft x 2 1/2 ft) to be packaged and shipped. Mail-N-More did a great job safely and securely wrapping, boxing and shipping the painting for me. I received email updates from FedEx tracking. However, I received a personal phone call from Hanson at Mail-N-More to let me know that the package had been delivered. I think they knew I was nervous about it since it was such an awkward size. What great, personalized customer service. I highly recommend them! read more

I have used Mail-N-More since 2004. Outstanding service, and would be a great example on how a business should be run.

I use their services several times each month. I like the fact that there are enough folks there to help such that I never have to wait in a long line. They have most things that I need there including a Notary which is helpful. Nice folks with a friendly smile. read more