The employees here are always so polite and friendly. They're hard working and never shy of being…read moreloaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business.

Mail -n- more I like the staff and they are very helpful…read more They also have everything I need for mailing and more.

I came in to get some legal papers notarized. Today February 9, 2026…read more Everything was taken care of so quick and smoothly, the clerk even helped me with my phone to send an email of my papers she kept a smile on her face the whole time. Thank you UPS Auburn. It was also very reasonably priced too. What a relief that they can help you out like this ...

Every single time I've come here they're never friendly. They probably get overwhelmed by the…read moreamount of business they're getting because their space is so small. Even when I've come to drop off mail in the morning, they already look annoyed. That's why I avoid coming here and would prefer going to Mail N More down the street, the workers' attitudes there are always positive and they're appreciative if you help them in any way unlike the UPS store where you feel like they're doing you a favor. This review has been a long time coming. The final straw was my latest interaction with them this week.

The older gentleman working in the printing center was very kind to me today! I could tell they…read morewere very busy but he quickly printed my documents and the cardstock nametags I needed look great. I appreciate hard workers like him!

I used to love coming here for Amazon returns. The service was quick, easy, and problem free. But…read morenow that this has become a popular place to go for Amazon returns the store management has cut back on staff and moved Amazon returns to the front of the store instead of in the shipping department. This means that an employee who is cashiering has to break away from what they're doing to come over and do returns. This often results in lengthy delays. Instead of getting instant service like we had before, I had to wait for almost 10 minutes to return my package today because they were understaffed. This has happened several times and each time is worse. Not the employees fault, but the management. Fix this problem immediately or we will all stop coming to your staples store for Amazon return returns.

The front door had a closed sign while it was open. I had to pay with the exact amount of cash or…read moreelse use a credit card or check. The USPS website did not have any of this information. I wasn't able to pay for my postage and had to leave without sending my packages. The schedule on the front door showed this post office closing down for lunch starting at 1:30pm. This information is also not on the USPS website.

Wow. I must not be on that USPS Auburn Special Ops Trained SEAL hit list because all of my…read moreexperiences here have been basically good. Compared to say. DMV or even other PPC's, (Postal Purgatory Centers) rhe experiences bump this bad boy up to Fabulosity. Yes, there will be a line and it's likely to go out the door and right up someone's postal chute. Who will then annoy everyone by bitching about it for the next 3.75 minutes until clearing the line and out on their way back to Panera or wherever else these people go. Maybe ULTA or MOD...who can say. But anyway, how many times have you EVER seen a post office where all the stations are open and functionally movin product!??! Most anytime I've seen that rare phenom. has been HERE. During busy busy times I've even seen the Post Mistress getting her Hustle on working the line like E40. Some spit bars....postal person spits stamps like a BOSS. So give 'em a break. Even that one chick who always has a face like she's sucking lemons. She's actually pretty cool and nice if you engage her or offer to share a poptart. Just relax and go postal fool. Think of it this way...do ya REALLY feel that going to one in Roseville or Sac will solve all your postal problems and give ya closure?? Guuurlll. No.

I am very frustrated with the mail service on my route. Mail delivery has been repeatedly…read moreinterrupted, and instead of receiving my mail, I continue to receive notes that come across as rude and unprofessional. The communication has been more frustrating than helpful, and the issue remains unresolved. As a customer, I expect reliable mail delivery and respectful communication. Unfortunately, my experience has been the opposite. Important mail has been delayed, and I have been left feeling that my concerns are not being addressed fairly. I hope USPS reviews this situation and works to improve both customer service and delivery reliability on this route.

Marsha and Adam with Norris Electric were great and very helpful during a stressful time. Our…read moregenerator was not operational on Christmas eve, and it was a difficult problem to solve. They brought out the needed technicians to solve the problem. Jeremy and Adam worked together and solved the problem. Marsha was always there helping us through the process. They were a great team and made me feel that I could count on them.

I purchased a generator from this company in 2015. I bought a property that had a kholer generator…read more So I called and found the nearest dealer (Norris Electric) they suggested I buy a kholer 12RES they said it was a great generator for off grid systems and very reliable. Almost immediately we had issues with it. When we called in for a repair. They came out once. Then when we had issues again. They said it was too far and they wouldn't come out anymore. I had a renter named Mary living there and she lived alone and had no help. They left her in the dark. Wouldn't help and were mean to her. I called kholer and Norris didn't register our product. So we couldn't get warranty help. The owner Ron and his Mother were super rude to myself and Mary. Our generator quick working at 1600 hrs. We couldn't get anyone else to come out and look at it. The nearest dealer was 150 miles away. Plus no warranty. So finally in 2021 I call and use a fake name and give them our address. Tell them we have a generator not working. They come out and look at it. They tell us it's bad (this is at 1600hrs) I used the name ( John Reynolds to see if they would come out. Since they wouldn't help Mary. They suggest we buy a new one. So we purchase another one. Hoping the first one was a fluke and the next one will work. We weren't off grid anymore. So wouldn't be used was much. It started having trouble at 200hrs. I called for a technician to come and service it and start it so it was running for winter. It had a miss and wasn't staying running. They came out in September 2025 and did the service. They said it was fine. The very first storm power was knocked out. We started it and it died in 20-30 seconds. We tried starting again and it have several codes. We called back and they said they would put me on The schedule. But they emailed me a bill for $300 and I needed to pay for service. I told them I had seen it a couple days earlier and paid it through quick books. They said it could take two weeks to process electronic payments and that they couldn't put me on the schedule. I told them I would come down in person and pay then. But put me on the schedule. So I had my son take a check down. Then waited a few hours. Nobody called back. I called in to see if I could get on schedule. They said there wasn't anyone there to help and next Wednesday the person that scheduled will be back and they can help. I called kholer and they said my unit isn't registered. I called in and asked why this SECOND UNIT PURCHASED HAD ALSO NOT BEEN REGISTERED. So I drove down there to talk with them. The guy I was talking with Andy they said left and nobody was there. THEY TOLD ME TO LEAVE. I said first explain why two generators purchase haven't been registered? They said no and leave or they were calling the cops. I said go ahead and I will tell them what you are doing. This is the second time. So they call the cops. The suburb PD comes. They say not to be mean to staff and they will come out Wednesday and look at the generator. I say ok and leave. Wednesday comes around and nobody shows up. I call at 12p to see what time they are coming. No answer. I call again. No answer. The Auburn Pd calls and said they aren't coming and don't do watch them or the will file harassment complaint. So I spent $12,000 for two generators. One went bad at 160"hrs because of refusal of service. I couldn't get a warranty replacement because they didn't register it. Then I was forced to purchase a new one and it has 200hrs and it's already broke. They won't come out and service it and THEY DIDNT REGISTER IT EITHER AND TRIED TO SAY WE DIDNT BUT IT FROM THEM. SMH. THIS COMPANY IS BEYOND UNPROFESSIONAL!

Great customer service and some beautiful pieces that you don't see in a chain store. Took home an…read moreamazing pair of earrings for my birthday!

Make sure to get any quote in writing if you choose to work with them…read more We've had good experience in the past so we trusted this business but unfortunately couldn't move any further with our last purchase after too many inconsistencies made us feel we were being taken advantage of. We were quoted $1000 for a 2mm 10k gold band, we chose to go with something thinner and then was told the thinner band would be $1000 and the 2mm band was actually $1400, despite us having a voicemail proving that was not the original quote. This was after numerous delays and inconsistencies including: -waiting 2 weeks just to get a quote -voicemails saying items would be ready a certain day only to come in and find out they were never ordered -asking for 10k gold and being given prices for 14k gold without knowing. We contacted the owner and they sort of apologized but also denied that any of things mentioned above happened despite us having proof based off voicemails they left. It was also implied I was only upset due to the stress of wedding planning since this was suppose to be my wedding band which felt super dismissive. We were offered either $50 off or our deposit of $300 back and chose to have our deposit refunded, which we did appreciate.

First time ordering form Auburn Iron Works. I was pleasantly…read moresurprised by how helpful they were trying to accommodate me and a special order. They even ordered a large order for me and didn't ask for money up front. Very reasonably priced and a large stock of every metal products you could ever need or have manufactured. Will certainly return again and recommend this place.

You never know what you can find or what you can have done in Auburn Iron Works. They are so kind…read moreand helpful! This time I found a door knocker I really liked but where I wanted to hang it the knocker was to wide. I stopped in and they took it back and within 5 minutes it was ground to a perfect smooth shape it looks awesome on my house! Thank you!!!