These people are the worst! They always come after hours to a place of business to drop packages…read moreoff and no one's ever here. They always deliver mail to wrong address and I never receive them. It's not rocket since and for these people I guess it is. Worst postal service ever. OH wait they always deliver in personal cars!

Hours are terrible. Long waits always. Every employee I've ever interacted with is unpleasant.read more

The front door had a closed sign while it was open. I had to pay with the exact amount of cash or…read moreelse use a credit card or check. The USPS website did not have any of this information. I wasn't able to pay for my postage and had to leave without sending my packages. The schedule on the front door showed this post office closing down for lunch starting at 1:30pm. This information is also not on the USPS website.

I live in a senior apartment building here in Auburn. I can not fathom why the parcel boxes…read moreoutside of our laundry room and where our post office boxes are located hasn't been used in eons. Packages are left ON TOP of the row of postal boxes...for anyone to steal if they so wish!! Also the postal boxes looks like they have been there since the 50's... mail is CRAMED into these itty bitty boxes, letters that say "do not fold" haven't got a chance in hell of surviving! WE need new LARGER postal boxes and the parcel boxes outside (have to have a key to get into, so the packages are safe) need to up-dated so packages can be left out there instead of on TOP of our mail boxes!!! Come on Auburn...get your crap together and do right by your senior citizens. Thanks.

I live very close to the post office. I have been enjoying the convenience of mailing packages and…read moreletters and buying stamps. They are great people and we like that the post office is open.

I've never seen such a small post office with such a huge presence. The employees here are beyond…read moreamazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!

From my separate City of Auburn review:…read more Auburn is an attractive city, especially Old Town Auburn, which attracts passersby on the highway between Reno and Sacramento with the quaint architecture on a hill flanked by a giant sculpture. Its small-town charm is likely why movies like Rocky and Bullwinkle, Breakdown, Wisdom, and xXx had scenes shot here, but the town relates most to the 1996 John Travolta movie Phinome Phenomin Phenomm Look Who's Talking. The guy who discovered gold here in 1849 was memorialized by Ken Fox with a 45-ton concrete (rebar and wire mesh) statue at the entrance of Old Town. Ken Fox was a dentist able to do this in between teeth cleanings and forcing customers to look at super close-up pictures of their teeth in order to sell "special deep teeth cleaning" by the quadrant. This dentist has more "Great Statues" in the area which you'd likely find ful-"filling". Get it? Anyway, it's right off the highway, so stop there and check out Old Town. (Check my reviews on Edelweis 2 and the California Club)

Quality/Quantity - What a cool active town, see pictures…read more(and/or their website) of some current events. This might be our new pit stop...? Or a designated location? We usually go to downtown Auburn, so I am glad we came to Old Town this time. Atmosphere - Cool historic town. Lots of locally owned shops. Plenty of places to eat. Walk friendly but not sure if ADA friendly. Dog friendly, at least at the brewery. :) Service - Good, everyone we met was friendly. Price - Depends on where you shop, eat, and drink. Owner Comment - What a great fun town, looking forward to coming back soon when I have more time.

I love this post office. Very friendly and helpful employees. Usually not overly busy.read more

I came in to get some legal papers notarized. Today February 9, 2026…read more Everything was taken care of so quick and smoothly, the clerk even helped me with my phone to send an email of my papers she kept a smile on her face the whole time. Thank you UPS Auburn. It was also very reasonably priced too. What a relief that they can help you out like this ...

Every single time I've come here they're never friendly. They probably get overwhelmed by the…read moreamount of business they're getting because their space is so small. Even when I've come to drop off mail in the morning, they already look annoyed. That's why I avoid coming here and would prefer going to Mail N More down the street, the workers' attitudes there are always positive and they're appreciative if you help them in any way unlike the UPS store where you feel like they're doing you a favor. This review has been a long time coming. The final straw was my latest interaction with them this week.

The employees here are always so polite and friendly. They're hard working and never shy of being…read moreloaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business.

This place is organized and the woman I've interacted with has been helpful every time I've gone…read morein, even if I'm spending very little or getting a referral to another business. I refer others there whenever I can because I know they'll be in competent hands. This is the independent business difference on display.

I have been using this Fed Ex pretty regularly recently, dealing with a probate case and a real…read moreestate transactions. Every employee I have encountered has been lovely, patient and kind with me. Recently, I was having a bad day. Tapped out emotionally and financially, and I may have vented to the woman helping me. I was making fun of myself for grabbing some snacks and saying it was my lunch. She was so empathetic to my plight and we bonded over Slim Jim's. After my transaction I handed one of my Slim Jim's to her and she said "No, that's for you! I bought it for you" It was such a small gesture but it felt enormous in that moment. I love this location and all of their staff, especially this particular young woman who made my entire week with her generosity!

Not even a FedEx problem just ONE specific worker. Genuinely one of the worst interactions I've…read moreever had with any sort of customer service person. Works costumer service but Clearly lacks the skills to even speak to people . So incredibly incompetent, unhelpful and weirdly unnecessarily condescending. I Didn't have much knowledge on shipping my own stuff which is why I relied on someone to maybe HELP??? Do her JOB??? I just needed one more thing packed (took like 1 minute) by them and some labels printed. I was asked some questions at first but quickly caught on that it was to print labels which I already had QRs for. She got upset cause I didn't bring that up but i literally walked in and asked to package one quick thing and HAVE LABELS PRINTED. We were only on this for one minute before I showed the QRs and most likely saved time because I already had these saved on my phone as screenshots. This was actually a quick process but unnecessarily longer than it should've been. I don't even leave reviews but this was such a bad experience that it felt necessary. I didn't get a name tag or care enough to go get it but it was an old lady with white hair and she shouldn't be working here. Try to avoid or else you'll walk out with your good vibes/mood ruined. I've had no other issues with FedEx

The older gentleman working in the printing center was very kind to me today! I could tell they…read morewere very busy but he quickly printed my documents and the cardstock nametags I needed look great. I appreciate hard workers like him!

I used to love coming here for Amazon returns. The service was quick, easy, and problem free. But…read morenow that this has become a popular place to go for Amazon returns the store management has cut back on staff and moved Amazon returns to the front of the store instead of in the shipping department. This means that an employee who is cashiering has to break away from what they're doing to come over and do returns. This often results in lengthy delays. Instead of getting instant service like we had before, I had to wait for almost 10 minutes to return my package today because they were understaffed. This has happened several times and each time is worse. Not the employees fault, but the management. Fix this problem immediately or we will all stop coming to your staples store for Amazon return returns.