They lost my package and blame me for it? The girl there is unhelpful and lazy! Open the window up…read morewhen you are open,and stop hiding in the back! I would rate this place with a big fat Zero!!!

Tiny little post office off the beaten path. We found it by accident but we're glad that it a full…read moreservice post office. Nice people work here.

Our local postmaster, Lynn, is wonderful! She has been there for years and knows everyone in our…read morelittle community. All post offices should be like this!!!

The delivery of the USPS in Nevada City, Ca. has to be the worst in the nation. This is the 4th…read morepackage I've sent regular mail that never got delivered. Then I wasted a lot of money sending valuable gifts PRIORITY MAIL and the recipients didn't receive those either. And even though the PO says that your package is insured for $100 or more. You will never receive it. They never answer the phone they never respond to your requests, it's impossible. It's the most frustrating company ever to exist in the United States. I suspect postal service employees are stealing. Saboteurs within.

We live off Bitney Springs rd about 5 minutes from the post office in town. The "snow storm"…read moredoesn't usually affect us here as we are at 2000ft above sea level. I understand if they have people calling in sick, staffing issues etc. It's been a week since "the storm " that the post office said closed their deliveries. Still no mail. Trying to do your taxes without the relevant information is challenging. Many people I know are avoiding Nevada City now for "other" reasons including "the "crazies" that seem to frequent the town but the post office? Like a previous post so accurately described, if this was a business it would have been closed long ago.

This Postal Service consistently makes up delivery options and restrictions that are not asked for…read moreby the customer who shipped or the customer receiving the package. Frequently states packages were undeliverable and that they attempted to make a delivery with no such thing took place. Don't know if it's laziness, incompetence, or dishonesty. Whatever it is, this is the worst post office I've ever dealt with.

Can I leave less than a 1? Our delivery driver is absolutely awful. Bank mailboxes... We travel a…read morelot, we do our best to P/U mail daily but it's not always possible. Starting and stopping service for a day or two each week isn't feasible. I think we are at the edge of their delivery area, Magnolia Rd. It's a half hour to their office in the opposite direction of our normal travels. Box too big, a big middle finger to us regardless of being within the .5 mile stated by them for delivery to our door. Parcel back to the office and another wasted trip to find its been lost on occasion. She is just a miserable person and lazy! A laid back family who has complained nicely and still nothing.

Very helpful and honest staff at the front desk. It's not easy in a small town, and they do their…read morebest always.

The worst staffed post office ever. They will lie to you…read more And are just plainly lazy. They will put a note in our local locked neighborhood box saying they came to our home to deliver and get a signature which is a complete lie and make us come to the post office to pick up our package. We get other peoples mail on a consistent basis. They give people that dont live on our PRIVATE RD. access to our box and of course they drive on our PRIVATE RD. this post office is thr worst. I have filed complaints but nothing happens. USPS dose not care.

I had a very simple, 'yes or no' question. But the postmaster insisted on telling me LOTS of rules…read morethat MIGHT apply, even tho I told her I just needed yes/no. I ended up just walking out without an answer.

They are trying to say I don't have a package yet I have proof I do so since they want to play…read moregames I'm having them audit for not doing their job I have the tracking info and it is from Amazon that states it was delivered to the post office for pickup

I had a great experience at the post office today. The customer service is excellent! She even gave…read moreme some boxes .

I am posting this review to warn local residents who rely on this post office for secure mail…read moredelivery, specifically those using the PO Boxes at this location. On Thursday morning, an envelope containing $1,000 was delivered to my assigned PO Box. When I went to retrieve it, the box was completely empty. Upon speaking directly with the employee on duty behind the counter, they admitted on camera that they had been misplacing mail across multiple PO Boxes during that shift. They explicitly confirmed that mail intended for other customers had been swapped into wrong boxes throughout the morning. Despite this immediate admission of sorting errors, no immediate fix was available. A physical check of neighboring boxes and casing units by management yielded nothing, meaning $1,000 intended for critical living expenses was either misdelivered to another customer who walked off with it, lost in the facility, or stolen. To make matters worse, this facility does not have security cameras installed in the PO Box lobby area, leaving zero video trail or accountability when misdelivery or theft occurs inside what is supposed to be a secure federal building. This loss of $1,000 could not have come at a worse time. I am currently pregnant, navigating a career transition before starting a new job, and relying on those funds to cover basic necessities like my car payment and groceries. Having $1,000 vanish from a locked PO Box--combined with staff actively confirming that mail was being placed in wrong boxes that exact morning--is entirely unacceptable for a federal service. I have formally escalated this issue by filing claims with the United States Postal Inspection Service (USPIS) and contacting federal representatives for a formal inquiry. However, if you are a local resident considering renting a PO Box or having anything of value mailed to this facility, please be extremely cautious. Double-check your mail immediately, do not send cash or uninsurable valuables here, and be aware that sorting errors are actively occurring without lobby camera oversight to back you up.

I have always found the employees at the UPS store helpful and cheerful. The pricing is a little…read morehigh, but then whose isn't these days? I truly appreciate how well stocked they are and always find what I need to ship my items.

Tried to drop off a package March 11 2026. THEY ARE COMPLETELY CLOSED AND LOCATION IS EMPTY AND UP…read moreFOR LEASE! I Don't know when this happened and many of us were driving in with boxes and stunned to see such a popular and vital place gone! Don't believe fake reviews. See my photos! So disappointing! I can't believe a thriving business closed it's doors!

Great customer service! The shop had all the shipping needs required. Easy access, quick and easy.read more

Love this place! Always super friendly and helpful! I use them daily to ship out packages from my…read moresmall business.