Isaac went above and beyond what I was hoping for. He came in and salvaged my carpets that were…read moreliterally destroyed by a renter who had a dog with "indiscretions" that they had not dealt with in a timely manner despite me having left them a carpet cleaner to do so. Upon vacating the house they had hired another service who saturated the rug with some sort of product that merely attempted (unsuccessfully) to cover the odor and left the rug with a crunchy residue as well as set in stains. Incredibly all of this damage was resolved and Isaac and his service are miracle workers! I am at a loss to adequately express my satisfaction...

Isaac did a fantastic job cleaning and restoring our disastrous slate tiles in the busiest part of…read moreour home - the kitchen. I wish I had taken before pics to show the comparison of the results after his miraculous work with our kitchen floor. Thank you - we are super happy with your work!

did great job and reliable.everything was as represented…read more could not have asked for more. great value for the work done.

Good job on the alterations. Good job on the alterations. Good job on the alterations. Good job on…read morethe alterations.

If I can give 1000 stars, I would this man helped me by just driving by and noticing I was in need…read moreof help! If it wasn't for him, I would've not been able to move my trailer up a steep hill!! he didn't have to stop. He did not have to help but went out of his way to do so !!!! 1000% go to this man I promise you, you will not be disappointed! Wonderful people, and cannot say enough good about him and his son!! Absolute lifesavers and we will forever return the favor of sending all business his way

John is the owner of this company. The first time we used his company they went above and beyond…read more In July we hired them again and it turned out to be the worst move of my life. I'm not new to moving. This was move number 26 for me. It took him, his friend with a bad ankle and a high school boy way longer than anticipated to load the trailers. John called other movers who freelance to come to our house to help. John said he was going to be at our house because he is responsible for the guys he hires to help him. Here are some of the highlights of what our household goods looked like when they arrived in Texas. We have some very expensive antique furniture that can't be replaced for any amount of money. The hutch made in 1841 was scratched, gouged and is missing a piece of hardware. It should have been carefully wrapped in moving blankets, but had no blankets when it arrived in Texas. Many pieces of furniture have scratches and gouges. One coat rack is completely broken in 2 places. An antique commode had the leg completely snapped off. This doesn't begin to describe the damage to our antique furniture. There were empty beer bottles shoved into one of my wardrobe boxes. If that's not disrespectful enough, there was a bottle with urine in the trailer! The guys had full access to the 3 bathrooms in our house. We made sure the guys had water, sodas, Gatorade and tea to drink. We bought them lunch every day. We didn't feed them pizza because I know movers get tired of pizza. Then they disrespect us by drinking beer and shoving the bottles in with my clothes and not loading the truck carefully so our stuff wouldn't get damaged. One of the guys John hired even commented that we must have "deep pockets" to afford all of the stuff we have. Not exactly professional people!! You as the consumer can make your own decisions. If you want your furniture scratched, gouged and missing pieces then you should probably hire this company. If not, hire someone that's more professional.

Decided to update this. It's now mid October and my mom still has not heard from this woman. We…read morehave called the police and the only course of action we can do is file a small claims case. My mom gave up calling her everyday because it was causing her undue stress. I still have tried to contact her with no luck. Yet her Facebook page shows she is active and shows she's taking new clients which is disgusting. Like I said before Grass Valley is a small community and word of mouth is everything. This woman is a scam artist and a THIEF. She will not return my mom's clothes and she has had them since the beginning of July. DO NOT GO HERE!!!!!!

Last year we found this place and she embroidered our kids and grandkids names on Christmas…read morestockings. She did an amazing job! So this Valentine's Day, my wife took her an apron to personalize a quote I loved. We are so happy with her work and her service. Great pick!

Mike and Rena just came by and gave my old Wedgewood stove a tune up. Not only were they fast,…read moreknowledgeable, and courteous but they were timely and provided great service. They taught me a number of things I didn't know about my own appliance. The "doctor's visit" was quite reasonable and money well spent. The conversation was so good I might call them back to catch back up ;) I cannot give them a high enough recommend

My relationship with RMR started over a decade ago. They were who we called to service our 1930s…read moreNorge. Like most of reviews say, they were pleasant and seemed honest. I signed a contract with them in June of 2016 to rehab the stove, and gave them a deposit. I was told March 2017 as the latest start date. April 2017 - Contacted RMR about start date. Was told they were backed up due selling stoves from their inventory for restoration AFTER I signed my contract, and those took priority. July 2017 - Emailed asking about start date. They said they'd start mid September latest. Months went by, no communication. Finally with some prodding, they picked up my stove on 4/10/2018, almost 2 years after the contract was signed and 1 year after work was to originally start. No communication for a year. On 4/12/2019 Mike emails me to say they had received the parts that needed fabricated and they would start reassembling the stove in a week. They were still looking for a backsplash and work light per our contract. October 2019 - contacted RMR via email for update. Told they put reconstruction on hold due to other projects. Said it would be another month or two. February 2020 - RMR contacted me via email to tell me the stove was almost "wrapped up", and included a picture with new legs and a backsplash. Said the thermostat was in great working order and holding its set temperature at +/-5 degrees. They also mentioned that they were looking for new handles as one had been "repaired" 50-70 years ago and during "cleaning" the glue had dissolved and the handle broke. All handles were in great condition when the stove left my home, but whatever, let them find some new handles. I wrote them back no response. April 2020 - I receive a bizarre email from Mike telling me we were going to have to "wrap this up", as they were over the project, and had no new handles, so I'd have to just deal with the fact one would be missing. I could buy the backsplash if I wanted (even though it was included in the contract), and that if I wanted any further restoration done, to contact another company. YEARS of being strung along. Given excuse after excuse...and now this? I told them this was unacceptable and unprofessional, and that for them to tell me they were just giving up on my project, and then trying to nickel and dime me would not stand. They would finish the project as agreed, or I'd take legal action. Mike didn't like that I stood up for myself and accused me of being "threatening" and "scaring" him, which was ridiculous. I was firm that I wouldn't be taken advantage of and he wanted to play the victim? He even threatened to leave my stove out on the street if I didn't "calm down". The degradation of it all. We agreed to work it out. They'd find handles and include the backsplash. The stove would be delivered, and everything in the contract would be fulfilled. They would give me a full refund and the transaction would be considered complete. This was all his proposal. I willingly agreed to it. We kept in touch over the next 8 months. Things were cordial. They found new handles. Due to Covid snags on their end and mine, the stove was finally delivered on 1/13/2021. After delivery I noticed chips and dings to the enamel that weren't there before. Rust that wasn't there before. The front right burner wasn't lighting as it should. I tested the oven at 400 to see if it would hold a temp, it stayed at 400 so I didn't think anything of it. Water started leaking out as it heated up. The stove as a whole had an acrid smell (and still does). I contacted RMR. Reyna called and said the moisture was normal because the stove had been sitting for so long (clearly in a damp location). The smell was normal. I guess if normal means your stove should smell strongly of rust. A few days later I went to cook a dish that takes 6 hours at 300. The oven wouldn't hold 300. In fact, no matter how low I turned it down, there it sat at 400. I used a couple of the burners to simmer some food. The enamel was melting and chipping off, if it was even enamel, looks more like paint. I would see in the contract they weren't liable for faulty finishes or parts they didn't finish or build personally. Classy. I contacted them to ask them to please come service the oven as per our contract the thermostat is supposed to be in working order and guaranteed for 90 days. No response. I contacted them again, politely insisting they come fix my oven. I got a smug email telling me that their obligations were fulfilled, and that they would no longer be serving my vintage stove needs. At no point did we ever agree that the refund would void our contract. Months later I'm stuck with an oven that still doesn't work properly RMR is run by people who don't hold themselves accountable, and will leave you in a lurch due to their own shortcomings and bad faith behavior. CONSUMER BEWARE!

Mike Cannon is knowledgeable, helpful, and does great work. I've worked with Mike on one project,…read moreinstalling a dry hydrant on our water tank for emergency use. He did an excellent job with the install and his price was reasonable. I also just contacted Mike this week to get some advice on locating a leak in our water main. He ended up being too busy to fix it (he's in demand!), but his guidance set me on the right path to find the leak and get it resolved. Call Mike the next time you need work done on your well; I know I will.

Absolutely guardian angels!…read more We got home from church to discover we had no water. With 6 kids....yikes. we called Cannons. Mike immediately called back, not only did he stay on the phone and guide us for some of the repairs, looking at photos thru text, AND got ahold of Conrad his son to meet us with a new electrical panel. Mike promptly responded and made sure we had water and even willing to come out Easter Sunday if needed! Thank you Cannons!!!!!

I had MultiServe More Than Just Cleaning exterior cleaning pros come by and wash the windows, both…read moreinterior and exterior, for our tool store in Chico recently and the work was done quickly, safely, and the windows look great! We are a commercial retail business in Chico and have enormous front windows that had gotten especially dirty during the smoke of the Camp Fire. MultiServe More Than Just Cleaning cleaned them spotless and also removed hard water stains. They cleaned every single window on the property for us, including our renter's windows and now all of the windows are super clean. The pricing was very reasonable and the worker was eager to get work. These guys are exterior cleaning pros and told me they can also come by and do any type of cleaning we need, so I'm hiring them again to work on some other areas of the property that need to be cleaned. There is an upstairs to our business, too, and they got those windows spotlessly clean. Also, they cleaned the front doors really nicely, getting around the signage and making them look brand new. It is totally worth the cost to have the exterior and interior windows cleaned by professionals, since we are busy with the store and don't have time to do it ourselves. There is no way we could get those windows as clean as MultiServe More Than Just Cleaning exterior cleaning pros did for us. I highly recommend!

The "PROFESSIONAL" lip service from Thomas can be defined as lies…read more My experience was basically robbery. I sent him pics of the trash I wanted to be removed. He gave me a quote and I was to send him half upfront and the other half when the job is complete. I sent him 200.00, a quote of 400.00 for the job. Once here, he says there would be an increase on the quote due to the fact the pics I sent didn't really show the amount. So the charge for his service went from 400.00 to 575.00. I offered 550.00, he agreed. I came into the house and sent 75.00 because I am to provide half upfront, right? 275.00 now 275.00 after. He arrives with his co-worker and they do the work. They came back again a day or two later, but the job was not finished. That's ok. It needed several trips, but ....that night on the 4th of August I received a text (see pics) and he asked me for 200.00. Huh!? Thomas the owner of this business asked me for the rest of the money, 275.00 without finishing but boy did he promise not to screw me over, he did. I waited for 2 weeks for him to come and finish for 2 weeks!!! He got everything he asked of me and i got ripped off. I sent the money for fear he would not come back, he never came back and will not provide me with any refund for the work he was paid for but chose not to do. What a dick!!! I guess he takes advantage of women, i see another review that states she was ripped off. Professional? No....criminal? Yes! Maybe Thomas the ever so busy business owner who prides himself on being professional (can't even honor an agreement) will screw you over and rip you off too, just like me. I wouldn't recommend this loser after my experience I can describe him as nothing but trash.

Quality and service is unmatched here. Definitely recommend. I had 3 huge dresses prom style that…read morethey cleaned and made look sparkling. Also had my husband's suit cleaned and came out brand new.

I had a sudden need for an press on a sport coat & slacks…read more When I explained my situation - they made sure they turned around my order quickly. I've been remiss in not giving them a shoutout before now. They've always taken great care of us!!!!