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Challenge, CA

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US Post Office

5.0 (1 review)
Closed • 9:00 am - 1:00 pm

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10 years ago

Janie the Postmistress goes above and beyond with her excellent customer service skills. She always has a cheerful smile.

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Ask the Community - US Post Office

US Post Office

US Post Office

(6 reviews)

I love this post office. The staff is very personable. What I love the most is that they KNOW you…read more I will NEVER have to worry about identity theft with my mail. The staff is very knowledgeable of post offices services and the kicker is they are willing to help you with issues. I have personally witness the staff being understanding and patient with confused customers. I have had numerous issues with packages shipped from the USPS West Sacramento facility. I have never had an issue with this post office. A small local post office where staff knows you personally is great. If a person doesn't like this kind of great service, try going to a post office in the City and see what you get. Oh and by the way, I typically don't give reviews for service that a person should expect. However, these ladies have gone above and beyond in their service. I am very glad they are at this post office and would truly miss them if they weren't.

If you live in the area, you don't have much of a choice about where you get your mail delivered so…read moreyou'll most likely have to deal with this place whether you like it or not. With that said, I'm puzzled how anyone would say the staff here is pleasant or personable. After living here a few years, I can confirm that the ladies working here only get more crotchety the older and fatter they become. You can tell from their dead eyed stares and the undisguised contempt in their voices that they wish they were doing anything other than customer service. As far being helpful, they will do the bare minimum they have to and treat it like an inconvenience. If you explicitly ask them to help with something they will stare at you like you ran over their dog and then do the opposite of what you asked just to spite you. They once took a piece of mail that said "do not bend" on it and folded it into quarters before shoving it into the box, despite the fact that it would have fit easily without bending it at all. The only thing they do well here is confirm the stereotype that postal employees are emotionally unstable malcontents that couldn't find work anywhere else.

US Post Office - postoffices - Updated November 2026

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