Thank you for your response, but it contains several inaccuracies and omits key facts:…read more 1. No Call, No Consent: I was explicitly told by your staff that I would receive a call before any work beyond the $90 diagnostic was performed. That call never came. You performed and charged for services without my authorization, which violates what was agreed to during scheduling. 2. Tenant Not Authorized: My tenant was never authorized to approve work or sign off on charges to my credit card. He was under the impression that he was acknowledging a visit -- not authorizing repairs or charges. There was no pricing or estimate on the document he signed. Calling it a "work order" after the fact doesn't change that it was incomplete and misleading. 3. Admission of Fault: Your own representative (Rob) admitted in multiple phone calls that the technician failed to follow your internal procedures by not contacting me. He even stated the technician was reprimanded for that failure. That alone confirms your technician acted outside the bounds of proper conduct. 4. Dispute Still Unresolved: I requested a reasonable compromise: I offered to pay for the diagnostic ($90) and $22 for the minor work, but you declined and charged the full $229. Saying that Square "upheld" the charge only means it was processed -- not that it was justified. 5. Mischaracterization of the Issue: Framing this as a heroic effort during freezing temperatures is misleading. The issue is not whether the technician turned the heat back on -- the issue is that I was never asked or informed before you charged me for it. I made multiple good-faith efforts to resolve this with you privately. Your refusal to take responsibility or offer even a partial refund shows a lack of accountability. I stand by my review and encourage others to be cautious.

A wonderful experience with Ryan and Grass valley air conditioning. it was the total opposite of my…read moreexperience with Forsters heating and air of Auburn Ca After Forsters heating and air came out to my house on numerous occasions and miswired,butchered,screwed uo everything that they touched, Ryan a very knowledgeable technician repaired and replaced everything that was destroyed by the utter incompetence of both the Forster tech and the owner of Forsters heating and air. As a former Otis elevator tech, I saw that the Forster people were 100% over matched and had zero clue on how to repair a LENNOX system. Ryan from Grass Valley air was very familiar with the Lennox system and fixed every screw up that Forsters made. page two of troubleshooting is this. If you replace any parts ,such as relays or printed circuit boards, you use wire markers and a notebook saying where the wires went to.No wire markers used anywhere,and the idiots miswired everything they touched. Ryan had to replace a board and a relay because of their incredible incompetence at Foresters .Ryan at Grass Valley air was fantastic and I highly recommend them for any issues with your system. After I listened to Dan`s bullshit ,about his blaming Lennox air conditioning for all their problems , I wrote a letter to him expressing how angry and disgusted I was with his company. No response. As far as I am concerned this is a rip off,incompetent,sleezy company. I wouldn`t have written this yelp review ,if Dan the owner had at least said that he was sorry about causing me so much trouble. I had a fairly modest problem {fan not turning off} that turned into nothing working, and them telling me that the unit was obsolete and unrepairable.What I really needed was a competent,knowledgeable,technician who knew what he was doing. Forsters failed miserably in that regard. In conclusion, Forsters heating and air is the second worst company in this area.Only A and E factory service is worse. DO NOT USE EITHER OF THESE TWO COMPANIES.When employees hate their bosses they leave. Those companies have the worst of the worst tech`s because nobody wants to work for them Go with Grass valley air. Ryan was superlative in his work and liked his boss,and been working there a long time. Good luck Jack Sherman LOP.

Broughan Jantz of USA Junk Removal Service just left our house, taking our terrible old mattress…read moreand various junk around the outside of our house. I told him what to take and what we wanted to keep, and he followed my instructions precisely. He even helped put our new mattress onto our bed frame. The communication and the service was excellent, professional, friendly and reasonably priced. Thank you so much. I recommend this small family owned business without hesitation.

I bought a reclining sofa and chair from Evan's furniture a few days ago. Since they are going out…read moreof business, they weren't offering delivery. Broughan was in the store picking up some furniture for another client. He gave me a very good price to deliver my new furniture as well as picking up my old huge sectional which I had no idea what I was going to do with. Broughan arrived with his wife, Calynn, within a few hours and efficiently set up my new furniture and carted away the old pieces. Instant gratification and I didn't have the hassle of finding a home for the sectional. We were both very impressed with their services. I would highly recommend them for whatever you need. We will call them again!

This was the first time I had to use a service to remove items from a vacated property. I cannot…read moreexpress enough how prompt, courteous, respectful of my needs, & willing to accommodate my requests they were. They made the whole business easy relaxed & a better price than I could have hoped to spend. I highly recommend Jackson & Sons for you to use. Sincerely, June Beatty

The responded very fast and put us on the schedule. They showed up right on time and did a great…read morejob at a reasonable price. I would highly recommend Jackson and Sons.

great great great service!! prompt, kind fairly priced and a delight to work with, I highly…read morerecommend recommend these guys !!! I will refer all my friends, and I will definitely be calling again!!!

I needed assistance with my brother's property in Nevada City and called Mr. Ed's Junk removal. He…read morewas amazing. Never questioned me about living in Southern California and needed help that far away. He did an amazing job. I ended up using him twice. I couldn't believe how great everything went. I would give him 10 stars if I could.

I gotta tell you these guys were as professional as they come. They came in a timely manner and…read moreperformed a wonderful service. They cleaned our solar panels and our skylights with screens and did a beautiful so much. I would highly recommend them to anyone in need of the

I highly recommend Sierra Window Cleaning! They were easy to reach, very responsive and…read morecommunication throughout the entire process was great. They are professional and friendly, worked efficiently, and left my windows absolutely spotless. I will definitely be using them again!

Honest hard working! Quick services and explains every details! Had my water pump up and running in…read moreno time!

Quality work at a reasonable price! We had Ben install a French drain on our property where the…read moresoil was getting saturated with rain water. He took the time to evaluate which design and materials would work most effectively. His work was thorough and the drain has been working well, even with the heavy rain we experienced. We also had him haul away some junk in our basement. He is reliable and honest and I highly recommend him.

Very pleased with Ben at Zap haul. We have used him for multiple jobs and highly recommend. Thank…read moreyou for such great service!

We rented a dumpster for a remodeling project. Chris delivered the dumpster exactly where we wanted…read moreit. Excellent service, solid pricing, and good communication. Contact them for your next home clean out, demolition / construction project, or other junk hauling needs!

I was extremely satisfied with not only the quality of the trailer, but the value as well. Super…read morefriendly and local so it was a win win. I highly recommend them instead of those other companies I have tried in the past.