Allan of Comfort Plumbing came to do the periodic heat exchanger flush of our Navien instant hot water heater. He came on time and performed the flush without incident. Allan was exceptionally helpful during his visit and did everything in an efficient and professional manner. This is 2 for 2 rating 5 stars for Comfort Plumbing and it's excellent service. read more

WARNING! BAD JOB, AVOIDED ADMITTING THEIR MISTAKE, BLAMED THE CUSTOMER AND WANT TO CHARGE THE CUSTORMER FOR INCOMPLETE WORK DONE! I'm hoping this will get the owner or a supervisor's attention to contact me regarding the service I'm being charged $271+ for. Their plumber came out to fix my laundry faucets with new washers and left saying it was repaired. Within 10 days I turned off the laundry faucets to attach the wall elbows onto the machine for it to slide into its closet and close the door, only to find out that one of the faucets was STILL LEAKING. Plumber came back and said it was MY fault for turning off the fuacet???!!!??.(What are faucets for????) That the entire laundry water supply box needed to be replaced. I checked to see that the laundry water supply box replacement needed replacement and cost (high$$$) was true and neccesary then called them to see if they would compromise. They have avoided my 5 messages. Plus, I'm on a well and since I can't stop the leak my well pump is contiually working and adding to my PG&E bill. BAD JOB, AVOIDED ADMITTING THEIR MISTAKE, BLAMED THE CUSTOMER AND WANT TO CHARGE ME FOR INCOMPLETE WORK DONE! BEST TO JUST AVIOD THEM! read more

Hot water heater broke. They came to look at two same day I called. New one was in by the end of the day. Friendly service.

We have used lots of plumbers in town, but Comfort is the one we call now. Prompt, professional, reasonably priced. We've had very good results with them and highly recommend. read more

Recently my water heater started leaking. With Cathy's patient help we decided on the right type and model for replacement. Allen came to my house after digging his truck out of 3 feet of snow (early March 2023). Allen is a strong young man and he wrestled the new water heater into an extremely difficult place. I was very impressed with his skill and thoroughness with which he installed and tested the new unit. I'm a happy camper. I definitely recommend Comfort Plumbing. Ron Ernst Lake Wildwood read more

Called these guys out for a second opinion and they saved me $2,000!!!!Great communication and left my place nice and tidy!!!

I had an old leaky saddle valve under my sink that I tried to seal off myself. I realized it was a temporary option and decided to call Comfort Plumbing. Cathy was very friendly, smart and upfront on costs. They also offer free estimates. The repair itself was a much better and permanent solution, I can breathe easy that the new ball valve will not leak. I highly recommend calling Comfort for any of your plumbing needs. read more

We had a very frustrating time with this plumbing company replacing our water heater. We found them to be disorganized when it came to scheduling, and found that they had a difficult time answering basic questions about our installation (I wanted the exact model of our new electric heater - and they couldn't seem to figure it out. They gave me the model number for a gas heater and I had to point out to them that the number was obviously not correct). When we finally got the new heater put in, the recirculation pump was put back incorrectly. First, they tried to tell me that it couldn't possibly be on backwards. Then, it took multiple calls because they kept telling me they'd send someone out/call me back. I cleared my schedule and waited - no one showed up, no one called to communicate anything. When they FINALLY they sent someone out - guess what! - the pump was on backwards. read more

Comfort Plumbing was at our home yesterday. This is the third time we have used their services and, once again, we found them to be prompt, friendly, knowledgeable and most importantly, fair. It was discovered in a termite inspection that our hall bathroom tub had never been hooked up to a drain. Within fifteen minutes of assessing the problem, we were hooked up and good to go. I cannot say enough good things about this company and their service. I recommend them highly. read more

Comfort has been wonderful. Shoutout to Matt who has the patience of a saint! Work great. Timeliness perfect. Appreciate such a dependable and high quality business. Thank you for everything! And considering the amount of time he spent on our work, the charge was very reasonable, value for service. We will definitely use them again (even though we hope we don't have to). Thanks again for quality and value. read more

Hot water is one of those luxuries that we don't appreciate enough. When my hot water heater suddenly stopped working and I discovered it was sitting in a pool of its own blood (rusty water), I knew I'd have some leg work to do because of the type I had. I contacted several companies to discuss my options. The office contacted me immediately to schedule and also immediately confirmed what I already knew about the type of water heater I had. They know their stuff. I had 2 other companies come out for quotes before Comfort. In a hot water crisis, it's easy to lose patience and not want to wait a day for another quote, but I'm glad I did. Comfort came out and discussed several options with me when the other companies pushed preferred options, would not offer alternatives, or could not source my type of hot water heater. In the end, we settled on what made sense and their quote came in significantly lower for comparable equipment. The install went pretty smoothly despite the technician needing to do quite of bit of retrofitting to make the new larger water heater fit the same location. There were some rough edges here and there, which I've come to expect if I want a reasonably priced service. The paperwork was somewhat old school. Sign, scan and return. But if the low overhead and minor inconvenience means they can keep prices reasonable, I am happy to do it. It took over a week to get me on the schedule, but this was clearly communicated up front. What this means to me is they don't have any techs that are just waiting in reserve as that requires a lot more overhead, which means higher prices. I wasn't pleased with the delay, but I accept it as a new normal for service-based businesses. The tech was 1 hour late on install day because he couldn't get the equipment at the closest supplier. He called ahead and it didn't impact the overall project timeline, but I can't help but wonder what happens if, like the other companies I contacted, the equipment I needed wasn't available at all. In the end, I still give them 5 stars for knowledge, communication, price, and quality of service, Will use them again if needed. read more

A new garbage disposal...leaky faucets...and a new faucet - I relied on Comfort every time, and each experience was positive. Personable pros who keep their word. They arrive on time. They are considerate, and keep the work area clean. While they work fast, there is always time to answer questions thoroughly. I also find their pricing reasonable - so all around, great value! read more

Comfort Plumbling replaced 100'ft of forced main sewer, all under my concrete driveway for a reasonable fee. Work was completed over 2 1/2 days and the service from the front office ( thanks Melissa and Cathy) to the crew ( thanks Matt and team) was outstanding. I am very pleased with how the job was completed and the quality of their work. Will use them for all my future plumbing needs. read more

We had a complicated problem with a Noritz tankless hot water heater. It was a situation where the unit worked for awhile and then would stop working. Service was fast, friendly, professional and the unit was fixed in a couple visits. Parts had to be ordered; thus the two visits. So this is a professional reliable company you can count on to fix your plumbing problem. read more

With an older home, obviously things go wrong. Unfortunately for us it was always at an inopportune time (Nights, Weekends, Holidays) Comfort is your go too. Cathy and Rhett and the rest of the staff are top notch. Professional, reliable and personal. HIGHLY RECOMMENDED!!!!!!!! read more

Matt from Comfort replaced our failed Navien tankless heater. He was professional, fast, and friendly. I'll definitely call Comfort the next time I need plumbing services. read more

Comfort Plumbing is the best plumbing service I have ever used. They are very responsive and accommodating. I have used them for back flow devices, broken pipes, gas values, installing water filtration systems, stopped up sinks and toilets, bathtubs...you name it. They have always come through and are always there when I need them. I highly recommend Comfort Plumbing for any of you plumbing needs. read more

Comfort Plumbing definitely deserves their 5 star reviews. I had them come out for a toilet repair and a PRV replacement and Matt went above and beyond both times. He offered several options and recommended the best for me. Everything was taken care of professionally and I was happy with the results. Cathy was also very helpful coordinating scheduling and payments. I will definitely be using Comfort Plumbing for all my future plumbing needs. read more

Once again, EXCELLENT service and solutions from Comfort Plumbing. Kathy was great with scheduling. The faucet that quit came back to life and also...... the slime monster from the kitchen drain was ejected. Whew! We are very grateful. read more

Awesome experience with Comfort Plumbing from Cathy in dispatch to Allen who visited our home to do the work. Allen did a great, efficient and thorough job. Thanks guys! read more

Comfort Plumbing is communicative, thorough, reasonably priced, and friendly. They have apparently been able to find skilled and considerate plumbers to represent them, and I had no issues at all with their work. If we need help with any plumbing needs in future, they're on speed dial. read more

I had a leak needing quick repair, as well as several other inconveniences I had been living with. Kathy responded quickly and graciously over the phone, and the next day Allen fixed all my plumbing issues in under an hour. I recommend Comfort Plumbing for its excellent service and honest price. Two thumbs up read more

Yesterday Comfort was called out to repair a leak that appeared to be inaccessible. They worked intelligently, diligently, and professionally to a successful conclusion. Cannot recommend more highly. read more

I had a leaking utility tub and a couple of other small issues that needed to be addressed--no big-ticket items by any stretch, yet the attention I was given was awesome! The scheduler was very attentive and the repair person, Alan, was extremely professional and accommodating. He assessed the problems quickly, explained them in layman's terms, then got to work. I'm super happy!!! Thank you, Comfort Plumbing!!! read more

I sent in for a quote and was responded to very quickly. I had a clogged kitchen sink. They sent someone out as soon as he was available. He worked hard and very efficiently. Thank you Allen for doing such a great job and fixing our sink! read more

Everything was great about the service and dealing with everyone! Respectful with masks and with their manner, not to mention we didn't have to wait two weeks. I will highly recommended Comfort Plumbing. read more

Matt of Comfort Air provided a reasonable quote & we decided to go ahead with installation of a Navien tankless water heater. Matt removed our existing 14 yr. old Navien tankless water heater, we had a noise problem with the tankless because it was mounted incorrectly by the original contractor. Matt did a GREAT job mounting our new unit - it's quiet, we can't tell when it's on, and it's mounted on a post in our basement below our master bedroom. Matt took great care in mounting the unit, making sure there was sufficient insulation. He was patient when explaining how to program the new unit. Thank you Matt, thank you Comfort Air! read more

We had our water heater stop working on Friday 10/23. I called Comfort at 11 AM and Kathy said she'd definitely have someone out that day. The plumber, Matt was out of cell range so she kept me updated hourly. Matt showed up about 3 PM , wearing a mask & sociail distancing, diagnosed the problem, relit the pilot and ordered a new thermostat assembly. There was a PG&E power outage from that Sunday until Tuesday night. Kathy called Wednesday at 9:30 and Matt would be out about 2 PM and he showed up as scheduled and installed the new thermostat assembly. I couldn't ask for better service!!!! read more

I've called Comfort Plumbing at least 10 times over the last few years. We have a three story1895 Victorian downtown in Nevada City, and a newer flat we're renting nearby off Grove St. They've handled everything. They've tightened or replaced leaky sink and toilet pipes, adjusted 3 running toilets to fill and flush properly, replaced a shower valve, put in a new high end kitchen faucet and got down in the trenches replacing a sprinkler valve and cutting and replacing rusted old irrigation pipe. They are a busy team, but prioritize based on our availability and urgency. Cathy is a good listener and takes my information and reviews her jobs for the day and the week and let's me know when they can come by to do the job right. They give a time window and stick to it and call to keep me informed. Don't hesitate to leave a message. Often they can come sooner. She has a great team of plumbers to choose from for the job. I usually enjoy Matt's practical advice and solid work. I trust them with anything water. I think their pricing is fair for the quality of work and piece of mind they offer. You're in good hands here. read more

We discovered a plumbing leak inside the wall on Sunday evening called comfort plumbing and they responded came out fixed it and charged a very very reasonable price. I am a realtor and I will highly recommend them! read more

Nobody ever wants to have a plumbing problem, but when one does occur, we want them fixed immediately. Comfort Plumbing makes having them, if not a pleasure, at least tolerable. They are responsive, reasonable and reliable. Who can ask for more? read more

I am so relieved to have this top notch Plumbing company's services. Having had some unpleasant experiences in the past with other plumbing outfits, I was jaded. Once we had this company handle several projects for us, I can finally relax and not worry about it anymore. They show up on time, are friendly, offer great recommendations, assist us in decisions, and best of all, do great work. We have had Allen as our plumber for our projects and he is very good. I have no doubt that all of their plumbers are great. They have a permanent customer with us. read more

Well it wasn't how I was hoping to start my new year by having a broken water pipe going into my house. In calling Comfort Plumbing they were available immediately. They were extremely fair in price and knowledgable in what they were doing. In finding where the problem they had to break through my cement walkway. Zac was efficient in trouble shooting the problem & very mindful of the aesthetics of my front entry. Good costumer service in this area can be hard to find. I'm happy to say in this situation I felt reassured never pressured to make any hasty decisions. I grateful to have found an honest and reliable company. I will be passing your name along. read more

I loved working with this company from beginning to end. We just moved into a new house and brought our old BBQ with us, which only works with natural gas. Because of that, we needed to run a new supply like from the main pipe, out to the deck where the BBQ is. This was obviously NOT an emergency situation and Comfort is very busy, but the office team continually kept me updated re openings and apologized that they couldn't get to my job immediately, which was fine - it's winter! They sent Matt out to do an estimate and of course, nothing was as easy as "I" thought it should be, but Matt patiently explained to me how MY plumbing was hooked up and what he needed to do. He then came back and accomplished the job much quicker than I was expecting. I am very picky about vendors and customer service and Comfort Plumbing hit all of my bells and then some - you won't be disappointed if you decided to hire them. read more

I recently hired Comfort Plumbing to install a gas line for a new range in a Grass Valley house. They were immediately responsive to my request to first check out the house to make sure this could be done, and then the town faced a week or so of power shutdowns. Rhett went ahead and installed the gas line as scheduled and returned soon after the shutdown ended to complete the electric work still to be done. He ended up doing a few tasks that the delivery team was to do, and we are very happy with the end result. From beginning to end, the office staff (Cathy) was responsive, understanding, efficient, and reliably communicative as we went through the ups and downs of this particular week of inconveniences for all. read more

Rhett and his guys did a great job re-plumbing my entire house and had it done fast. They also stayed on site to trouble shoot and fix an issue with a shared sewer line that had forced elderly neighbors to move out of their house for 2 nights. The cost for all the work was very reasonable and it's nice to know it was done right. read more

Kudos to Comfort Plumbing for replacing my 3 outdoor spigots that were 50 years old and leaking. They answered my call and set up an appointment convenient for me. Matt did a great job and I appreciated that he wore a mask. Highly recommend and I will be using them for all my plumbing needs in the future. read more

Comfort Plumbing Systems has been my go-to plumbing team for several years. They have worked on big jobs like a remodeled bathroom to minor clogs and they always send the right team to get the job done well and quickly. They make sure they understand the urgency and communicate reliably about when they can get someone to my house. I highly recommend them. read more

Allen was on time, professional and courteous and appropriately wore a mask, which we really appreciated with our 95 year old father living on our property. Allen went right to work, did an efficient job of replacing our sink in our laundry room, and we have asked him to return this week to do some additional plumbing work needed. This is a great plumbing company and fully recommend them for your work too. read more

Rhett has plumbed my entire house! Just now selling and moving, and will miss having a good, reliable plumber!!