Very helpful and honest staff at the front desk. It's not easy in a small town, and they do their best always.

The worst staffed post office ever. They will lie to you. And are just plainly lazy. They will put a note in our local locked neighborhood box saying they came to our home to deliver and get a signature which is a complete lie and make us come to the post office to pick up our package. We get other peoples mail on a consistent basis. They give people that dont live on our PRIVATE RD. access to our box and of course they drive on our PRIVATE RD. this post office is thr worst. I have filed complaints but nothing happens. USPS dose not care. read more

No stars. They don't deliver at my address, literally across the train tracks. I can see the post office from my house. I work in Rocklin and I have to bring them an id to continue my free P.O. Box but I'm at work when they are open. What in the hell do they expect me to do? Use my PTO to being then an id? They suck!! read more

I have been using the Colfax post office for my eBay orders and I just have to say that, one of the women whom works there is very rude and disrespectful. Every time I go in she is this way. I don't know if it's because she is young or what. It really makes me want to use another post office. Also I have a package which seems to be in the office because the tracking number said it hasn't left the building. I have a customer waiting on the package for 8 days now. He lives in NYC. COME ON GUYS !! read more

If I could give it 0 stars I would. They "lose" at least one of my packages every week. When they lose packages or put the parcel key in the wrong box they just tell people to contact Amazon and request a refund. It is an often occurrence and I notice other people have the same issue. I've also received a package that was opened and empty on my mailbox.... Their driver is a thief! Empty packages & missing packages weekly... something is fishy! The staff inside of the post office are not friendly. The only person you can count on to do their job is the weekend delivery driver. This post office needs to clean house! read more

The post office in Colfax, California doesn't answer their phone. Why? Why would the office have a phone if they don't answer? Seems kind of strange. Because they aren't answering, one must drive from one's house to the post office just to ask them a question. We currently have a mailbox that won't open and we cannot get our package. This problem could be easily solved if they would answer the phone, but it seems that we will be required to either drive there or try to time things perfectly to catch the mailman when they deliver to our mailbox to help solve the issue. PLEASE ANSWER YOUR PHONE. read more

rude, disrespectful, and slow service (takes months for some things). routinely mishandles packages throwing them in the ditch, fragile items thrown on the ground, and in the wet grass durring rain. read more

This post office is by far the worst post office I've ever had to deal with. Accidentally had a package from Amazon sent there. Think I would've got a note in the mailbox note they just sent it back. That was at Christmas time when I went in they said we don't deliver Amazon packages at Christmas time. Paid overnight fees to get some important paperwork to me the next day said it was out for delivery now they can't find it tried calling the number sat there and rang and rang and rang. When you go in and talk to them, they are so incredibly rude. It is unbelievable. The post office should really do something about this. read more

They are the worst. They've failed to deliver my items at least a dozen times. The carriers are so lazy that if the item is too big to fit in the box, they won't drive a quarter mile up the road to drop it off. They are required to drive up to a half a mile to deliver if it doesn't fit in the box. I have to drive 6 miles up to the post office to get my item. So frustrating! Oh, and they never answer the phone either. Update: they're still the worst. Have to drive up there today. Booo!! AND- they continually put my packages in someone elses box. read more

I would rather be writing a positive review versus a negative one but that's not the case today. Lately, anything that does not fit in the mailboxes or parcel lockers does not get delivered. Period. Tracking states that a delivery attempt was made. This is 100% BS. It was easier for the carrier to leave a note in my mailbox box. It's no longer their responsibility. Zero effort from the delivery personnel. This is really unfortunate and gives USPS a bad reputation. John and Sara both offer exceptional customer service at the Colfax branch office. It's really unfortunate that the actual delivery personnel are slugs and don't care. My home is located approximately 100 yards from my neighborhood community mail boxes. I now get to drive six miles one way to the post office to pick up my packages. read more

I'm new to Colfax, and needed to let the post office know that I had arrived. Sara was very helpful, knowledgeable and efficient! Thank you Sara for your help! read more

Somehow during the past month, I either have a new carrier who is lazy orrrrrr I have a carrier who is lazy. Twice now, they have claimed they couldn't not deliver a package to my door, causing me to wait for it or track it down..... how the hell do we get packages to our doorstep if they don't fit in my mailbox????? Also I have to drive .5 mile down the road to get my mail, sooo wtf is the problem????? Never had a problem before. The carrier for Barb wire lane does minimal to make sure people get their items.....you deliver mail. That's your job. THE CARRIER SHOULD BE DOING HOS JOB!!!!!!!! read more

What is a phone number i can call to reach a human being??? Was told by automated thing that the wait time is OVER 1.5 HOURS!!!!!! All i need is my 4 digit zip extension number. Used to b box #, but nope. No more. This is ABSURD AND FRUSTRATING!!! read more

I am so grateful to have a local post office staffed by people who put up with all of us. I understand at this time of year, all post offices are a bit overwhelmed so people who have time to complain should have time to find alternative locations or methods to receive and send packages. Or do it earlier. Thank you to the staff at Colfax post office. You are very appreciated! read more

Here is the deal. I work 5 days a week in Auburn and I have a side business from home. I leave for work at 7:20 am and get off at 5:00 pm. so your closed when I go to work and your closed when I get off so if i get a package and its not out in one of the box's and you leave a yellow slip in my po box I can't get it. on Saturday 12/9/2017 I went down to pick a package 4 times and on the 4th time that tracking said it was out for pick-up at 11:15 I get there and rang the bell a guy come and tells me that some one is working on it and come back later so I came back at 1:30 knowing you will be closed and if you put a yellow slip in my box i won't get my package because your closed and yes there is a big yellow slip in my box. This has happened to me 4 times What am i to do? Take off work just to get a package. Please tell me how I am to get my packages, Its very frustrating for this to keep happening. Some times i am in Colfax while working and i can get them but not always. Bottom line is these yellow slips don't work for people that work out of town and can't always get to the Post office when your open so maybe you can work something out for those people, like have a list of people that you need to put there packages out in a box so they can get it. my email is chexpepper@yahoo.com or call me at (530) 305-1065. PS I know you guy's are busy, I understand that but I still need to get my packages. read more