Cathy is a sluggish negative person who is rude to all non-locals and extorts packages from…read morecustomers who are vacationing. It's sickening. My husband and I are extremely kind and she just sighs at us in hatred. Otherwise, the other staff members seem fine. But, heed my warning as a Georgetown "out-of-towner '

Great little post office. Always helpful when I come in with a package or questions. Love our…read morelittle town!

I've never seen such a small post office with such a huge presence. The employees here are beyond…read moreamazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!

These people are the worst! They always come after hours to a place of business to drop packages…read moreoff and no one's ever here. They always deliver mail to wrong address and I never receive them. It's not rocket since and for these people I guess it is. Worst postal service ever. OH wait they always deliver in personal cars!

Hours are terrible. Long waits always. Every employee I've ever interacted with is unpleasant.read more

They have excellent service, friendly reception, and a totally GREAT Auburn location too!!!read more

NEVER OPENS ON TIME. I waited today for all ost 15 minutes past 9am and they still weren't open. No…read moreone was even there. This happens all the time. Might as well just shut it down since no one seems to want to work there. ZERO STARS should be an option.

2/12/2026: I returned USPS' mailbox and two mailbox keys. Elated, I finally eliminated that…read moreexpensive expenditure from my life-forever relieved. BTW: The less contact I have with USPS, the less stressors I will experience equates addressing less financial contentions.

Was expecting a package from Amazon yesterday for 4/19/2026 it showed that it was delivered, but I…read morenever received it. I looked everywhere. No package to be found whoever delivered it lied and they used to leave pictures where it showed it was dropped off and they don't do that anymore. I've been very disappointed with the post office cause sometimes there is a gate to go to my front door. They don't leave the package off at the front door. They sometimes throw the package over the fence. They don't even know whether it's fragile or not, and just leave it there which irritates me the service with the post office is getting so slacked. I don't know who they get for the deliveries but these delivery people are so untrained and could give a shit about delivery.

Dropped in when they were closed for lunch and attendant still grabbed my packages for me. Staff…read morealways chill.

I live in a senior apartment building here in Auburn. I can not fathom why the parcel boxes…read moreoutside of our laundry room and where our post office boxes are located hasn't been used in eons. Packages are left ON TOP of the row of postal boxes...for anyone to steal if they so wish!! Also the postal boxes looks like they have been there since the 50's... mail is CRAMED into these itty bitty boxes, letters that say "do not fold" haven't got a chance in hell of surviving! WE need new LARGER postal boxes and the parcel boxes outside (have to have a key to get into, so the packages are safe) need to up-dated so packages can be left out there instead of on TOP of our mail boxes!!! Come on Auburn...get your crap together and do right by your senior citizens. Thanks.

I live very close to the post office. I have been enjoying the convenience of mailing packages and…read moreletters and buying stamps. They are great people and we like that the post office is open.

Whoever is the driver will not deliver anything that is remotely off of any main road. Lived here…read morefor 35 years and recently can't get anything delivered to my house that has a circular driveway and is not in a remote area. It is ridiculous that my drivers can deliver 30k lbs pieces of construction equipment to North San Juan and my 5lbs piece of mail can't be delivered, ever, to my door. Oh and I went in to pick up my mail and heard the driver talking about how he was too busy to deliver anything off the main drag. It's your job and my taxes pay you to do it. Do your job. If the driver is there every time I come in to pick my package up, talking shop, then why would I be excited about my taxes paying him to talk shop while I pick my package up? It's become a joke at this point

Love this post office! Employees are cheerful and efficient, I hardly ever have to wait in line.read more

All of the employees are professional and courteous. We are grateful for each one, who go the…read moreextra mile to provide good customer service.

They've change management several times - the new younger guy does great. I seem to get my mail…read moreand packages on time now without a problem.

The employees here are always so polite and friendly. They're hard working and never shy of being…read moreloaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business.

This place is organized and the woman I've interacted with has been helpful every time I've gone…read morein, even if I'm spending very little or getting a referral to another business. I refer others there whenever I can because I know they'll be in competent hands. This is the independent business difference on display.