Always kind, courteous, helpful, patient, well informed and quick. This is a very small post office…read morebut it packs a big punch. Deliveries are always on time.

This is a great small town post office. The service is good and the postmistress is super polite…read moreand helpful! I just glad we have this little gem in our community!

Terrible service. Every time I order a package from Amazon they always have some reason they can't…read moredeliver it and I have to chase my package around and eventually drive 30 minutes to go pick it up from the post office. It's extremely frustrating, and there automated customer service is no help.

The staff here are awesome!!! Very very friendly and cordial. I enjoy coming in here to pick up my…read moremail and packages.

I've never seen such a small post office with such a huge presence. The employees here are beyond…read moreamazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!

Dropped in when they were closed for lunch and attendant still grabbed my packages for me. Staff…read morealways chill.

They don't answer your calls trying to protect your community mail . Our community box waa…read morevandalized broken into they do t repair it . Negligent two people's packages in one box. I got my package left my neighbors package there ?

Great post office…read more For such a little post office, they are fast and they know what they are doing. I go far out of my way to use this post office because I know they are good at what they do. If I use them my package is less likely to get lost. Stop by and give em a try. The worst that can happen is, you spend an extra five minutes chatting with one of the wonderful clerks. I like to think that those big blue mail drop boxes are some kind of Doctor Who like portals for our mailmen. Maybe that's how they are able to get all the mail out so fast.

I live in a senior apartment building here in Auburn. I can not fathom why the parcel boxes…read moreoutside of our laundry room and where our post office boxes are located hasn't been used in eons. Packages are left ON TOP of the row of postal boxes...for anyone to steal if they so wish!! Also the postal boxes looks like they have been there since the 50's... mail is CRAMED into these itty bitty boxes, letters that say "do not fold" haven't got a chance in hell of surviving! WE need new LARGER postal boxes and the parcel boxes outside (have to have a key to get into, so the packages are safe) need to up-dated so packages can be left out there instead of on TOP of our mail boxes!!! Come on Auburn...get your crap together and do right by your senior citizens. Thanks.

I live very close to the post office. I have been enjoying the convenience of mailing packages and…read moreletters and buying stamps. They are great people and we like that the post office is open.

There's no direct route arriving at Identifirm unless, you own a two-seater helicopter landing on…read morethe business' front yard! I really thought Identifirm was located on Missouri Flat Road but, driving to the business location had me wondering if, I would find myself near Somerset or heading towards PiPi Campground! I kept driving meandering through winding backroads passing intersection after intersection, passing signs pointing the direction to Placerville, passing signs heading towards Buck's Bar, and I was still meandering through country backroads! Waaaah~Where is this business' location? I must have driven eleven miles away from Missouri Flat Road and Highway 50!!!! Suddenly, my Garmin GPS named, Lee stated I have arrived at the address . . . ???? WOT???? Where? Looking around, there's not one car on the road, I don't see anything but, rural, residential homes~Uh-Lee, are you sure this is the business address location? Waaaah! I see two homes: One is green while the other home is a red brick color; neither home has the address posted on their buildings! I decided I'd knock on the red brick house, a woman answered the door stating she'll meet me next door~O-kay . . . Uh-Where do I park my truck? Hmmmm~I guess I'd better park my truck in front of the red brick house rather than the green house because I'm blocking the green house's driveway. After moving my truck and parking in front of the red brick house, I noticed a door was ajar ahead with a burnished, hand-made, wood sign posted, "Identifirm." I enter the door and the woman named, Terry(?) greeted me. My appointment was set for 6:30 PM which is cool and in fact, quite awesome the ability scheduling a same-day appointment. The cost was $45.00 for the fingerprint scan and documentation; it only took ten minutes completing the process; however, leaving returning to Placerville took at least twenty-minutes arriving at Broadway and Highway 50 via driving on Newtown Road! Waaaah~I never knew a business was located way far away from the center of town; however, it was well worth the drive accomplishing, completing my necessary documentation in order, having the ability traveling and working overseas in the near future. FYI: After having your appointment for fingerprinting, according to Indentifirm's URL . . . After we capture your prints they are quickly transferred to the D.O.J. (Department of Justice). You can trace the progress of your prints by calling the D.O.J. at (919) 227-4557. The AJI number located at the bottom of your Life Scan Form and your date of birth is all that you need.

Great service! Thanks Identifirm for such fast, great service. We had a large group of people that…read moreneeded fingerprints done and it couldn't have gone any smoother. Fees are very reasonable and friendly service can't be beat! We'll be calling for your service again!