This store is so convenient. They are helpful and polite. The service is very good. Makes shipping…read morevery easy.

I really really really miss Patty!!! Sorry if I spelled it wrong... Patti? Anyway, I miss you!!!!!read more

DELIGHTFUL!! Helpful, knowledgeable friendly staffers who not only know their technology stuff, but…read moremake a fantastic cup of coffee. This place isn't just a copy/shipping center -- it's also a fantastic cafe! I was delightfully surprised.

From the owner: Specializing in professional packaging and shipping of almost everything. From documents to…read morefurniture, and everything in between, Honest Town Postal Center can get it there safely. We also rent private Mailboxes and have boxes and packaging material for sale. Shipping via Fed Ex, USPS, DHL, and numerous heavy freight companies.

Love this place- having an online based business that uses multiple shipping carrier it can be…read moreextremely frustrating to go to a post office, and find a fed ex and UPS drop off but this location accepts everything which is amazing! Today I dropped off 7 packages for: USPS, UPS & Fed Ex & it only took me the 8 minute drive! So nice! Everyone here is also super friendly and accommodating! So much easier then the post office! I will be using this location for the majority of my package drop offs from here on out.

Was instructed by a family member to return a "packageless" Amazon order, with no box and a QR code…read moreto scan (normally I drop off with box and printed label). The lady at the counter told me they don't provide that service (only the stores do, not the drop off points), BUT went the extra mile to show me how to cancel the returns on Amazon, how to return them for $0 shipping, and email the labels to Express Shipping for them to print. I am so thankful that she was able to help me get that taken care of even though the store was busy and I was extremely embarrassed (just my personality - the staff was great). Would highly recommend Express Shipping as they are super knowledgeable, friendly, and helpful!

I've used this office twice now -- both times emergencies -- and both times, the staff here have…read morebeen wonderful: highly competent, friendly, and accommodating. 1. Needed to fly a high-value item across the country, with no time to spare. The guy behind the counter really took the time to answer all my questions about the different rates, as well as helping me finish up my frantic packing job -- all while cracking wise with the (pretty freakin' funny!) jokes. :D 2. In the middle of a snowstorm, I had flowers (HIGHLY PERISHABLE) waiting for me at this station. With traffic being understandably slow, the woman behind the counter not only understood the delay, but met me at the door with a smile and a warm "Happy Valentine's Day!" Considering how bad it can be to deal with these large corporations sometimes, it's a wonderful breath of fresh air when the employees "in the trenches" end up being such a genuine pleasure to work with! Thank you for great customer service!!

This isn't about fedex as a whole company necessarily. My problem is for the more localized…read moredrivers, and not all of them, but enough. We ordered phones from AT&T, and they were sent fedex. When they arrived, we asked to either feel that the package had the proper weight or to atleast see all sides to check for tampering. The delivery guy refused and got all defensive. We explained it was because my wife and her sister had a phone stolen by a fedex driver and didn't realize it until after signing for it. The box had been cut open and taped closed again. The driver really freaked out then. He ran for his truck almost crying like a small child and refused package inspection. Now fedex is trying to say that it was the wrong address, to cover their butts. We called customer service and they were very polite and helpful, saying all the correct things. But this is a problem that even AT&T says is a problem they get told of a lot! It seems customer service by fedex delivery means the driver can be their own customer and never face and corrective actions, because the company in my opinion likes to sweep it under the rug. The driver was so bad, he said that he would make sure we never go a fedex delivery to our address again! Can you say little child in a big boy body. This is all my opinion, from my interactions, but for me they seem very accurate and true.

I found the staff to be very friendly and professional. They made my shipping experience easy and…read morenon-painful. I will definitely go back next time I need to ship anything. Thanks

I went into Merchant , I told the rep to destination I needed something shipped , it was simple ,…read moresame as before ,a mistake was made , I had to deal with the owner making hostile comments to me , he was very angry because he had to correct a .mistake and got very hostile. Extremely bad customer service .

I couldn't be happier with the job Agawam Pack and Ship did sending a Bose sound system to my…read morehome. They padded and packed that thing so that it would have survived a nuclear attack. (Slight exaggeration). I didn't have the original packaging, so they wrapped it in 3 layers of bubble wrap, built a box around that and wrapped THAT in several more layers of bubble wrap liberally securing it with about three rolls of packing tape per layer, (Another slight exaggeration). It did take me about 15 minutes to get it unpacked and it was in perfect condition. this was a legacy from my sister who passed away so it was a lot more important to me than just a sound system and I was very grateful they did such a great job. Given all the work, supplies, and the high cost of shipping anything, I thought their prices were very reasonable as well. Highly recommend!

Great shipping experience with AGAWAM Pack and Ship. Really appreciate the personal attention to my…read moreshipping of Native American pottery. All arrived in a timely manner and in perfect condition. Thanks again.

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

Pleasant Customer Service, and they take care of my UPS and FedEx parcel efficiently. Highly…read morerecommend.

Wow. The epitome of nasty, rude and not customer service focused or oriented. If you can avoid…read morethis place, please do so, and ship your items from another location.

Gets the job done, but have had some issues in the past…read more I mostly use this location for sending packages using the mail station within the facility. The ups drop off mini location does not handle the same complexity of tasks that a normal ups location would. Many customers in line and myself were directed towards another full service ups location in Storrs. Just be aware you might need to go to Storrs if you need to send out something like a dish tv box.

The hours posted here are wrong. They are open until nine to seven on weekdays nine to six on…read moreSaturday twelve to five on Sundays

Now that Amazon Store closed , we're bringing our Amazon returns to the local UPS Store in the…read morePrice Shopper Plaza. Sam was very helpful with both of my returns and answered a few questions I had. She was also very courteous to me. Looking forward to working with our local UPS store in the future!

The kid working when I dropped off a package to be delivered back to Amazon was a punk. I…read moreattempted to have a conversation with him. He was very sarcastic with his answers and when I told him thank you when the transaction was completed he ignored me. I said thank you a second time and he gave me a thumbs up. I've never dealt with such unprofessional individual in a UPS store before.