Who writes a review of the post office? Someone intent on warning you against this debacle!! This place is one long, slow drag. There may be 2 people in line and 4 "tellers," but you'll still end up waiting nearly 30 minutes to mail your letter to that tree preservation society in Oregon. Go Ducks! Actually, here the mantra should probably be, "Go slugs!" These folks move at the speed of paint. Why? No idea. Don't ask why. Avoid! read more

My package was supposed to be delivered today but it is lost or delivered to a different address. It's frustrating to find out how unreliable, careless and stupid these guys are. These guys need to be trained harder or fired. WHERE IS MY PACKAGE read more

Carmen, why did you throw the box at me? What a rude old lady. I go to this post office a least 3 times a week. It has great parking and it has a drive through drop off for regular mail. The lines usually move at this location. It's conveniently located off of Canoga Ave.. Today though was unique! There's two cashiers working and one was free to help me. I walked up to Carmen and wanted to mail a birthday card and small gift. Right away she said that the box needed tape and threw the box at me. Then gave me tape witch was not clear and would cover my address info. I asked her for any clear tape and she looked so confused. Then I asked if I could buy some clear tape and she fell even deeper into confusion. WTF! Am I on candid camera? I packed the box the way she wanted and she forgot about me and finishing my transaction, and kept taking more new customers. Forget it! I went to the other cashier and she helped me quickly and answers all of my questions. By the way the new cashier suggested a different way of packing and sending my item and saved me $7.15... I will avoid this grouchy old lady in the future!!! She should retire or drink a strong cup of coffee before her shift starts! read more

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My postal place! Quick service! Very friendly! Minus a star -- They took away the passport office!! read more

Usually long lines, but if you are lucky you might be out in 15 minutes, been in better offices, the staff knows you need their service and that's why they take forever and treat us what ever way they want! read more

US Post Office - Post Offices Near Me - Canoga Park, California

Service: Professional! Saved me priceless amounts of shipping cost! Wait Time: 5 - 15 minutes depending on the day and time. Parking & Convenience: Good parking lot with two drop-off boxes! Comparison: To other USPS, here they seem the most competent and professional. However, it is not as fast as UPS in time and service wait time. Price: N/A (I use an online shipping label). Extra: I went to the USPS on Northridge, and I knew that my package was over two lb's from the original 11 lb's. They told me that I needed to pay 40$ to ship my box. This was incredibly unreasonable. I went to here on the same day. I only had to pay ~$2. read more

This post office is like many, understaffed. Seems like whenever I go, there is a small line that takes a long time. I often pay people cash to go for me so I can avoid it. However, my local postman is awesome, and now that I use usps.com, he can pickup just about everything I can ship. read more

I went in on a Saturday morning, and had a pleasant experience. Line comes and go, but wait time is about 1 to 5 min from what I can tell. Staff is extremely helpful and efficient. All of the people I saw working there were younger males. I think the staff here is pretty savvy, and try to do their jobs well and efficiently. However, one star taken off for not answering the phone calls. read more

The worst customer service experience always needs to be conducted in a better manner this is the horrible horrible most horrible horrific customer service ever read more

The absolute worst, most incompetent post office I've ever been to. And I have pretty low standards for post offices. I guess that's why people hate postal workers. read more

This particular post office is more efficient than most and the workers are nice and helpful. One of the ladies could not find the address in her system for where my package was going. She took time to look for the location. She was patient especially since the post office was officially closed for the day. I really appreciated her help, and patience. read more

Okay I know all government owned crap places are understaffed but come on! Long lines and only 1 person working is horrible! Only reason i'm giving it 2 stars is because a gentleman helped me out with the kiosk. Very nice guy so that helped me calm my nerves down. Hint: Use the Kiosk read more

They don't answer the dam phone!!! It's a Monday at 10:00AM!!! Why won't they answer! It's been ringing for 20 mins already!!! Gotta call corporate. read more

The worst usps office in the nation! My Mom got a missed delivery notice. I went there with the notice, they refused to give me the package cause my address was not matching with my Mom. Gave me a number to call for redelivery. The number is a joke, an automated machine asks for first name, last name and never get it right. It's a huge inconvenience. USPS should be closed for good! read more

This is for the Canoga Park location on Canoga Ave. They stuff giant packages in my mail boxes destroying my mail and magazines that I pay for !! I've had major issues with them claiming they've left packages at my door ( lies) nothing there! Lazy and apparently dishonest mail delivery. read more

This is the absolute WORST post office in the west side of the SFV, EVER. I have never once walked in to this post office and came out satisfied with anything about it. Wait time is long because the ones working the desks are either never there and if they are there, they are completely incompetent. I once went in to mail a package and I needed a small piece of tape to readjust my label. Their logic: don't offer a piece of tape from the tape dispenser sitting right by the computer screen, but try to sell me a huge roll of tape for $4(!!!). Never have I encountered any employee who was friendly, smiling, or actually helpful. They all look like they hate their job all the time and treat you like crap. Do yourselves a favor and drive an extra mile or two to go to the post office in Chatsworth if you can. I'm never setting foot into this craphole again. read more

They are so bad in customer service they have a package I'm trying to locate and no answer why do they have a phone really its been two months no ancwer and I live 20 miles to see if I can track it done read more

I sell items on eBay and buy postage through eBay so I can prep my package and just mail it without having to stand in line. This P.O. is right on my way to work so I would drop off my padded envelope in the box out in front of the office (pick up times of 10am and 5pm daily). I noticed that it would take three days or more for the tracking number to show that they'd actually processed my package. I found this unacceptable and stopped dropping of my packages there. After a year or so, I decided to give this P.O. another chance to see if anything has changed. I mailed a couple DVDs I sold on eBay in the box in front of this P.O. on Thursday morning (around 8:15am). I then mailed another DVD at the Woodland Hills P.O. on Friday afternoon. On Friday evening, the one I mail at Woodland Hills has been processed and is on its way. On Saturday afternoon the ones I mailed on Thursday morning have yet to be processed. i.e. This P.O. still sucks. So, if you want your mail to sit around being ignored by some classic, neanderthal civil servants, then this is the P.O. for you. I hope they close this location down as the employees certainly don't know anything about doing their jobs. (Or they just don't care. Either way, your mail won't get delivered anytime soon.) read more

Worst service ever! Worst post office. How does the US post office loose your mail?? I received a very important document I come to pick it up and they have lost it. They tell me we will call you back when we find it and never did. I come back and I talked to the so cal rude supervisor Carmen Murray and she seems not to care and said we are still looking for it and we will call you. I will make sure I file a complaint direct with us postal services. SHM ridiculous!! Don't come here to mail anything chances are your party may never get it. read more

This is the best post office I've ever been to. Everyone is so nice and friendly. I even showed up after hours, because I accidentally dropped some tickets in the mailbox and they looked for me and found them. read more

This USPS holds on to your packages, dont scan them, and ship them 5 days later. Not good for business owners who need to fulfill their orders right away. Horrible customer service from this guy ERNIE, a pudgy asian guy who is so lazy. Since they hold on to packages, I need receipts for my packages so I have proof that it was dropped off. I came in yesterday, there was NOBODY inline, I have five boxes and a four year old in tow(thats all I can carry at a time), and I said I have two more in my car and to hold on, he said we dont give out receipts to anyone who has more than five packages. And if there is someone in line, you would have to go back to the back of the line for your other packages.REALLY??? THERE WAS NOBODY INLINE, WHEN I GOT THERE, ERNIE WAS TWIDDLING HIS THUMBS BECAUSE HE HAD NOTHING TO DO. The laziest people work at the post office. Never again. I complained to their corporate office, who stated that was not even their policy. read more

Adequate parking and a drive through mailbox on the canoga side. Nothing much to say about a post office... Mail letters and packages... Have p.o. Boxes, etc. they don't seem to be any slower or faster than other offices. read more

The specific Post Office in Canoga Park next to the Strip Joint, (watch the driveway, LOL), has always given me problems. The most recent one was a package this Post Office received from UPS, and it took them 5 days before they recorded it in. They received in 5/23 from UPS, and on 5/27 I went to the Post Office to pickup my package. They told me that they did not have it, and could not understand why UPS said that they had received it, and told me to leave. The fact is that the Post Office had physically received it 5 days previously, and it took them that long to record it in their system. Of course, they recorded it in 5/28 AM and it is on the truck today. My point is that they are not efficient as most Post Offices, and certainly not as efficient as UPS. When UPS allowed the Post Office to receive and deliver their packages this has allowed an inefficient agency, (at least some of the Post Offices), to ruin what UPS USED TO BE! read more

They don't answer the phone, it's 3:34PM on a Monday. Dropped off 10 packages last Wednesday and their has been no status update since I've printed them. Very upset. read more

The friendliest staff I've ever encountered at a Post Office. Always parking available, not much of a wait. This is right around the corner from my office so convenient! read more

This place was sooooo slow. I waited for almost 30 min in line (i was the 4th person) just to send a small letter. I had to keep going back and forth to the parking meter to put more coins. Only one person was at the font desk. I think this place pisses me off more than the dmv. read more

Parking is easy, but that's the only plus. The hours for the passport office hours are posted incorrectly online. They say it closes at 3pm, but I was told at the desk after waiting in line that it closes at noon. You guessed it, it was after noon. The teller even cheerily added that the website has been wrong for quite a long time, in a tone of voice that implied that I should feel better knowing that. Top work, guys. Seriously, there are 7 year olds that could recode the website with the proper hours in mere seconds. Get your sh*t together. read more

I'm sure this comment is going to make zero improvement or impact to the quality of service they provide. But here it goes.... no one picks up the phone, ever. Left the post master multiple notes for an important issue that needs to be addressed with no call back. He's always conveniently either on the phone or offsite. All my complaints fall on death ears. Unfortunately I might have to take the legal route if they continue ignoring me. read more

This post office had the longest line and there were only 2 people working. I spent 30 minutes waiting and I only need to pick up an item I missed that was delivered. read more

I am convinced that all US Post Offices are fail. I've been to two within 15 minutes and they were both staffed with slow workers. In fact, I am writing this review as I wait for a worker to locate my package. It's been a really long time.. Maybe some boxes toppled on him and he's stuck there until someone find him. Fail. Fail. Fail. I hate this place. read more

Best post office in the Valley. Big easy parking lot, clean facility, always friendly employees and typically no lines or very short wait time. Only post office worth going to. If I'm too far away I'll use a private location over other USPS locations. read more

My mail has not been delivered for over a month and no one can tell me WHY? Every time i go in to pick it up, I give them my phone # to have a supervisor call and inform me what I need to do to re instate mail delivery and yet no call. I call the office in hopes of reaching the manager but no one ever answers the phone!!!! absolutely UNBELIEVABLE!!!! Anyone have a suggestion???? read more

Had a pretty tricky mailing issue that really could've turned out bad for me. Supervisor Juve has really gone above and beyond to help me thru this situation. A lot people over look the amount of work the US Post office has to deal with, so for this man to help me even tho his work schedule is extremely busy. I'm forever grateful.... Thanks Juve and the Canoga Park Post office staff read more

BEWARE ! If you are missing important documents, checks or any other mail that has value DO NOT MAIL OR GET FROM HERE ! This location delivers to my elderly mothers home. She has had checks stolen (that she personally handed the carrier) and also has tax & bank documents that never got to her home I have already filed a complaint with the USPS, which I doubt much will be done....so BEWARE, this is an inside issue. read more

Wait time wasn't bad only three people ahead of me considering its during the Christmas rush.What was really surprising was how dry the customer service was.There was a guy working the counter( Kenneth), and obviously you can listen to the interactions going on .Well, this guy was DRYYYY no facial expression no smile no nothing! You could tell the customer was trying to make some sort of "happy" conversation with him while they waited on his package from the back.Well it was my turn eehh nothing!No smile and to tell you sort of rude, when he flicked my paper back at me the way he did! Didn't leave the counter yet when, he yelled out Neexxt! read more

They will NOT answer your phone calls, like at all. I ordered a package over ebay that they were supposed to ship. They finally created a shipping label for it and processed it the day it was supposed to arrive at my house well over 400 miles away! T.T If I could give these ingrates negative stars I would. read more

Line was 6 people long, they brought in another person, things moved pretty quickly. Overall a decent experience for a post office.

Worst post office in the valley!!!! They NEVER answer their phone. One time I called about 10 times regarding a package that was lost. They never answered finally I went in and as I was there I got on my phone and called to see if maybe their phones ringer was off or maybe they were all on other calls. And nope I called and they just let it ring and ring and ring. To top it off they are rude and filled with useless information they want no part in helping you solve your issue!!!! Have no choice but to work with them because this is my post office all my things get sent to. But if I could I would have nothing to do with this horrible location!!! read more

They don't answer the dam phone!!! It's a Monday at 4:20pm!!! Why won't they answer! It's been ringing for 20 mins already!!!

If I could give this place no stars I would. This post office has "lost" 2 of my packages so far. Even with tracking, the tracking always ends at "deivery status not updated" meaning it never got scanned again after leaving the post office as I was told by the supervisor there. Every time I try getting an answer from them they tell me to leave my number so that they can give me a call back the next day when the mailman/woman for my area gets back to the post office. I have left my number with two different people a worker & the supervisor FOR THE SAME PACKAGE and still haven't gotten a call back, it has been 4 days. Luckily the companies I purchased my items from understood the situation and send it a second time. HOPEFULLY THEY DONT MESS IT UP THIS TIME. Really thinking about moving to a different area code just because I don't trust this post office. read more