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    FedEx Ship Center

    2.3 (103 reviews)
    Closed 8:30 am - 7:00 pm

    Services - FedEx Ship Center

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    Jules B.

    I've gone a couple times to this location and it's okay. First time, computer/scanners were down for a bit ...so took a bit of time to get at least one register working again. Second time, there was only 1 person helping everyone and well, the guy in front of me couldn't decide if he wanted his package shipped for the quoted price. Service was nice to get my package squared away, while the guy thought about it. Small, free parking lot.

    FedEx Ship Center
    Tim F.

    Subject: Formal Complaint Against FedEx Facility at 2130 Vanowen St - Dishonest Staff, Falsified Delivery Attempts, and Supervisor Deception Since 2015 To Whom It May Concern, I am submitting a formal and serious complaint regarding the long-standing and unacceptable behavior of the staff at the FedEx facility located at 2130 Vanowen St. I have been living in this area and using this location since 2015, and over the past ten years I have experienced constant neglect, dishonesty, and what I believe to be deliberate mistreatment by the staff at this branch. I work from home and am physically present in my apartment during all delivery hours. Despite this, FedEx repeatedly marks packages as "delivery attempted -- recipient not home," which is completely false. No one ever knocks or rings my bell. In fact, in the earlier years (2015-2018), they did not even leave a notice -- just updated the tracking status with a false delivery attempt and left me guessing. After repeated verbal complaints, they changed tactics: now they do leave notices, but instead of placing them on my apartment door as required, they tape them to the mailbox area downstairs, which is not visible from my apartment. Often, these notices lack crucial information: no contact number, no delivery details, no name of the delivery person, and no instructions. I must track the package myself and visit the facility to get any answers -- and even then, I get none. What makes the situation worse is the behavior of the front desk staff when I try to speak to a supervisor. Every time I ask, they say the supervisor is on break, out of the building, or too busy. When I insist on waiting, they make me wait for 45 minutes to over an hour. Eventually, someone comes out and pretends to be the supervisor -- a different person every time. Here are two specific examples of deception:     *    A staff member named Juan, who previously introduced himself to me as the supervisor when another employee (Janet) called him out, denied being the supervisor on a later visit. When I asked him to call the real supervisor, he told me the person was on lunch.     *    After I insisted on waiting, a young man named Adam, no older than 23-24, came out and stated, without hesitation, "Yes, I am the supervisor. What's your issue?" It was painfully clear he was not. I believe they rotate staff members to pose as "supervisors" to avoid complaints reaching the right people. This is not just incompetence -- this is systemic deception and avoidance of accountability. I have been dealing with this facility for nearly a decade, and nothing has changed. The staff continue to disrespect customers, falsify delivery attempts, and lie to cover for one another. I demand a full investigation into the operations and staff conduct at this location. Their behavior undermines public trust in FedEx and violates the basic expectations of transparency and reliability. Please respond to confirm that this complaint is being taken seriously, and inform me of what actions will be taken. Sincerely, Tim

    The "Door Tag" on my mailbox - NOT on my door
    Ayrat S.

    This place is Holly-Molly Big BS Already 5 years this FedEx Center not delivered properly the packages to me (I think that the same happened with other customers). So, they'll not deliver packages to apartment and their carriers just put on the "Door Tag" to the mail box in the hallway on our building and EVERY TIME told that no one in the apartment - they are lied because I worked in home and I'm in my appointment 24/7 by 365 days a year. In addition, it's happened already 5 years, and I try to solve this issue politely, but representative on the front desk lied me that they will be speak with carrier ...NOTHING changes already 5 years!!! I already spoke with Mr.Jacki (Manager), with Mrs.Luna (Customer Service) - the results ZERO: 1. The carriers NEVER wrote the date on the "Door Tag" 2. The carriers NEVER brought the packages front my apparent 3. The management NEVER try to solve this issue! In addition, when I try to speak with their manager, the guys on the front desk lied me that manager gone - EVERY 5 years they lied me that manager not here! So, guys, this FedEx Center is the WORSE CENTER in California ...try to avoid this FedEx's service in this place. P.S. As you see on the pictures, the carrier went inside into our apartment by didn't bring the parcel to my door and just left it TWICE on mailbox. In addition the carrier put two "Door Tag" in ONE day easily do it this way because they didn't write the date of attempt (!) - easy and "smart" ways to lie the customers, isn't?

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    10 months ago

    Super nice customer service, rocky went above and beyond. Thank you! Efficient and kind.

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    Page 1 of 3

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    Review Highlights - FedEx Ship Center

    When she said she would investigate and call back with an update, she did.

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    Color Images Copy & Print

    Color Images Copy & Print

    (1.1k reviews)

    A great local print shop that was able to quickly turn around our custom print job. The initial…read morecontact was promptly replied to and they made it easy to send them what we needed to print in short order. They beat their quoted turnaround time and we were very satisfied with the print quality and super fast turnaround. It's no wonder this shop has survived while many of the ones that used to exist in the area, are long gone. Would definitely come here again for any print needs and you should as well.

    Maybe they are good for larger printing jobs but for making copies of pictures, your better off…read moregoing elsewhere. Like, anywhere. I had YELP send out quote requests for a simple task. I just need 2 copies made from an original photo. Thats all. Color Images replies saying it was $5 and can be done while I wait. I replied to confirm and they said it was easy and to come on down. So I send my husband in the following day to drop off the picture. After dropping it off he calls me back and tells me how rude the guy at the counter was to him and just how complicated he made a simple task seem. He said the guy acted like it was just a huge inconvenience, asking several questions for what should be simple and self explanatory and complaining that they normally do larger jobs , blah blah blah. At the end of the day I hadn't heard back from them as promised to let me know it was ready. I was already on a time crunch, because I intended this picture as a gift to someone who was visiting so I stopped by to see if it was finished (4pm, drop off was 9am) and the guy said "Oh, I forgot, let me warm up the machine". About 10 min later I have the copies. Now remember, I specifically asked for a color print of a glossy photo and they specifically responded that they can provide this. What I got was AWFUL. It was a morphed, discolored, paper copy. Common sense dictates that if someone asks for a copy of a glossy photo then theyd get a glossy photo in return. Its was so terrible. I think he even tried to balance the color, which made it worse...... The original photo was taken is soft lighting but it came out like it was red..... I dont even know how to explain it other than it was absolute garbage. Like I said, maybe they do good work on large print jobs but this place had no business reaching out to me when I was specific about what I was looking for AND the guy who is at the service desk is rude and unprofessional. I dont care about the measly $5. I care that my time was wasted and that both my husband and I were treated poorly. Oh, and I had to ask for my card back because he didnt return it at the end of the task and yes, he forgot because he sent me on my way before giving it back. I drove straight to CVS and printed out a perfect glossy duplicate for under $1.00, self service, took 3 minutes, the picture wasnt damaged or bent like I had feared which is why I did not go in the first place and no drama.

    FedEx Ship Center - shipping_centers - Updated May 2026

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