I won 24 statues from an online auction site, and 12 of them arrived damaged. Adrian, the…read moregentlemen from The Box Stop, worked diligently with me to try and resolve the issue through the insurance claim process. If I had listened to him instead of starting a credit card chargeback, I could have avoided a lot of pain. It has been a disaster dealing with the credit card company and the two auction houses. I apologize for not trusting you Adrian. I learned a valuable lesson here!

Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

I come here often (and have been for years) and it's always a pleasure! The employees are…read moreincredibly helpful and kind. They do a great job to take care of anyone coming in, and take great care with all of the packages.

UPDATE (15-year customer)…read more I have maintained a mailbox at this location for approximately 15 years and, until the recent ownership change, I would have recommended this business without hesitation. Unfortunately, service has declined significantly since the new owners took over. The first major issue involved the mailbox area being closed during business hours, preventing customers from accessing their mail and creating delivery problems with carriers. I raised those concerns directly with management at the time. Today I experienced another serious failure. I left a package at the store to be shipped as a Mother's Day gift. One week later, the package had never been sent. It was simply handed back to my wife when she visited the store. No notification. No follow-up. No explanation until we discovered it ourselves. What is most concerning is that these incidents appear to be symptoms of larger operational issues. On a recent visit, there were multiple customers waiting in line while an employee who appeared to be unfamiliar with the systems struggled to assist them. The owner was in the back office, and another person openly stated they did not know how to complete the transaction they were attempting to process. The only employee who consistently appears knowledgeable and capable is Jose, who was there under the previous ownership. Even basic customer convenience has suffered. The rear parking area that was previously available to customers is now frequently occupied by U-Haul trucks, reducing access and making visits more difficult. I understand that taking over a business is challenging. However, after nearly a year under the new ownership, these are no longer growing pains. Customers depend on this business for secure mail handling, package acceptance, and timely shipping. Those services must be reliable. I sincerely hope the owners invest more time in training, staffing, and day-to-day operations because this location was once an excellent neighborhood business. As a long-time customer, it is disappointing to see the decline.

The Postal Place has always been my go to for all my shopping needs. I've had notaries done there…read moreas well. Always a pleasant and absolute professional experience. I highly recommend this place.

I have been a customer here for the last 5 or 6 years, all of which have been excellent. Working…read morewith Lonnie has been a great experience, and I am a happy customer. The owner is a good guy, and runs a great business. If you need a notary, passport photos, mailbox, anything shipped or mailed, this is the place you're looking for. Highly recommended.

This is an old fashioned independently owned office-help center - with FAX services - Shipping -…read moreCopies - Packing - Mail Services - and more. The owner works with another fellow and both of them are keen and devoted to their product. And the prices are the best I have seen in the area. Screw the over-priced Staples congomerate. Use these guys.

The person working, Mike, over charged me by $100. $25 for…read morea cleaning fee that he said he wouldn't charge me if I came and got the bag which I did. But still charged me. Then charged me $75 for gas fee and 6 gallons of gas. Mike said I did not return the truck with a quarter tank BUT I DID NOT RENT THE TRUCK WITH A QUARTER TANK. I have the photos to prove it. I showed him the photo of the gas tank clearly under the quarter tank mark and the photo is time stamped. He said it's not valid because HE CANNOT SEE THE QUARTER TANK LINE IN MY PHOTO. it was taken at the wrong angle. You be the judge. I will be contacting his supervisor in hopes to be reimbursed for this fraud.

Typical post office, they have mailboxes, and a long line to stand in…read more Usually this is the best one in the area if you are trying to mail a package because the line goes fast and the workers are somewhat kind. Better than Woodland Hills Post office by far. Neither a good nor bad experience. I've been going here for years.

What happened to rain or shine? My parents live here and I stay here often to take care of them…read more This neighborhood often goes days at the time with no mail delivery or mail pickup. I don't know what's going on with 91307, but this is the worst I've ever seen. Do they not have enough carriers? Are carriers going to the beach instead of delivering mail? Why regularly go days at a time with no mail service?

Terrific shipment center in the Valley. I've been coming here for years when they used to have a…read moredifferent name and they've always done an amazing job. Super friendly and helpful and intelligent, they are an elegant solution to the frequently messy customer service experience when shipping a package. They offer UPS, FedEx, USPS, and DHL shipments and the pricing is no different that going to a FedEx or UPS location, so it's a very convenient way to send out packages requiring multiple carriers. This also allows you to compare prices across various shipping carriers and choose the one with the best price. I can't imagine why I'd go to a dedicated UPS or FedEx store when I can come here and choose the best carrier for my needs, it's perfect. Best of all, they're fantastic at packing fragile or irregular items. No one is going to give the care that these people do -- it's truly thoughtful, and everything always arrives in perfect condition. If you need something packaged right, this is the place to go. You can also drop off return packages here if your carrier is UPS, FedEx, USPS or DHL. If you need tape or to print a label, they can do that for you for $1. There are tons of cardboard boxes for sale here in every imaginable size, plus several kinds of bubble wrap and various other packing materials, and good prices on everything to boot. If there's a shipping-related issue that these people can't solve with high skill and a great attitude, I haven't found it!

Extremely friendly! Extremely helpful, careful and considerate with all your needs, whether it be…read morepacking, shipping or mailing. Highly recommend this business!

Hands down, The Mail Shoppe is the best mailing and shipping store in the Valley. This shop even…read moreoffers key copying and live scan services!!! No other shop or service could ever compare. Kamran is exceptionally knowledgeable, experienced, and well-informed in every aspect of mailing, shipping, and package preparation. I am usually completely lost when it comes to these processes, but every time I visit, Kamran explains everything clearly and makes even the most complicated situations feel simple and manageable. He is patient, welcoming, and always willing to help. I've been coming to this place for over 5 years, and will keep coming back for all my needs. Kamran's level of service is truly one of a kind and hard to replicate. You won't find any other shop owner like him. For a reliable place that can handle practically everything, look no further than The Mail Shoppe.

amazing customer service, they made my daughter and I feel very welcome, I would recommend this…read moreplace to everyone , the minute we walked in we were greeted with smiles Loved it Thank you guys so much :)

I had PO Box at this establishment for the past 2 1/2 years. It was a great experience. Great…read morecommunication, fair prices, and the owner went above and beyond to make sure my packages were safe.

Super & quick service! I needed to get a document notarized and found Postal Express on Yelp…read more Adrian was friendly, helpful, knowledgeable and notarized my document within minutes! You will not be disappointed with his notary services!