I was headed to the store that WAS on the opposite corner of Hertel & Delaware,which is where I…read moreusually go & saw a big location, across the street. I did not know they moved. No one welcomed me, said hi, or they'd be with me shortly or anything, which I didn't feel was very nice. I didn't know where I had to go to, there were no signs for "Returns", so I just stood around feeling stupid. There was only 1 employee taking care of customers which is definitely not enough ! It took awhile for the girl to finally come to me & within 2 minutes, I was outta there. They would get a higher review if I'd been told anything at all by someone that they'd be with me or so much as a greeting. This location is MUCH bigger than the one across from BK on Hertel & Delaware. They also definitely need more employees working to help everyone. Plenty of parking here which is great. It was quite messy & dirty inside though, which was not pleasant.

I've been here a few times to print things and always had such a great experience. Today, we had to…read moreprint an return form and a return shipping label so my husband could return some bibs. As soon as you walk in, you're greeted with a smile and a welcome. The computer rental and printing process is a breeze! There are instructions right at each station and if you get stuck, the staff is very helpful. You swipe your debit/credit card when you start and boom it's that easy, the World Wide Web is yours. I would caution people about printing personal protected information and letting it sit on the printer, anyone can pick it up. No one has a printer in this day and age and it's cool that these services exist. They also sell things like office /school supplies, snacks, and greeting cards. And you can buy packaging and ship packages here too! It's an all in one kind of place with a friendly face.

I went to return a package to Temu and as soon as I walked in ,…read morefirst all smelled amazing in there and secondly the employee who was there just took my package, scanned it and that was it, and I was on my way. He was very polite and very nice.

I don't know if my issue is store related or policy change, but I felt it was ridiculous. I have…read morean Amazon return. I didn't print the labels because previously Amazon sent QR codes that could be scanned At ups off of the phone and labels are printed. Quick, easy, convenient. It's been standard for over 2 years when I've done returns. When I checked my email At ups, I found it wasn't a QR code, but a shipping label. I asked about getting it scanned and the label printed. The response was: "You can email us at x1234@something.com, we can then print and we will charge you $2." This was the only offered solution. A process that was harder and costlier. Then I was stared at. I asked why the change and got a shrug. It was about an 70lb or so item, but I carried it back home and printed out the labels. Yes I could have saved myself the headache if I hadn't assumed that the past method I've used many times was still active, but the point is that this response was frustrating and it shouldn't cost me $2 to print a label that ups would have had to print if I'd just had them come to pick it up at my house (an option a available that I didn't do because ups consistently fails to pick up and ignores my package and just drops off labels.) My frustration is with ups in general, but also the complete lack of caring from the individuals at this location. It left me wondering if the information was even accurate. Communication and customer service isn't just about the information, but also how the information is delivered. Additionally they stood around and ignored me when I first walked in, no greeting or acknowledgment and I had to grab their attention for service in the first place. They're more than happy to leave you holding/balancing heavy items while they talk to you. This is an after thought because this is a norm for this location and I didn't even think about it until writing the review.

Our company relies on Priority Biz for fast, efficient service at a reasonable cost. We have been…read moreable to continue us to grow our US customer base largely in part due to the positive relationship we have with Priority Biz.

From the owner: Member of the Minority Business Enterprise Indigenous owned…read more Licensed & Insured. Family owned & Operated. 20+Years of Experience. Specializing in customized fulfillment services.

DO NOT use these guys under any circumstances…read more i used the company when jade was there and he was great which is why this place has so many good reviews. the new person who runs it though is a scammer and will schedule something with you and then ghost you the day of

They moved me from my apartment and then from my pod storage unit into my house. Each time jade and…read morehis crew moved swift and fast! They had all the necessary equipment to make sure my furniture was protected and nothing broke. Additionally, they were able to put together my queen sized bed before they left! Prices fair and reasonable, if I move again, I'll call them!

Excellent customer service and a GREAT asset to the community! My new go-to store for ALL my home…read moreoffice supplies and yes, I have 0.00 problems confirming that this facility is Black owned. Please do not take my statement out of context as ANYONE can patronize this facility but I if you do that is fine, I will stand 10 toes down on it regardless....

Awesome Spot. Love the candy selection.... SUPPORT LOCAL BUSINESS...... Get service. Friendly staff.read more

Returning work equipment. 3 monitors, laptop, chords, etc. 2 amazing women working here today…read more They helped me bring everything in from my car, saving me multiple trips. They packed up everything in the box I was sent. Very professional, helpful, and friendly! Greatest experience ever! They made my day! Thank you!!

I went to this UPS store on Delaware Road and was 'helped' by a woman whose name I did not get but…read moreshe had brown hair, glasses, and a big nasty attitude. I placed the shipping label atop the package and asked if she could please help me tape it to the package and she said nastily: 'We don't HAVE tape here.' Really, you have NO tape at a store that offers shipping, not even for purchase?!? Okay then. Then she flung the shipping label back at me. Then she said that the packaging was not able to be accepted by UPS. Really? Because **UPS delivered it to me exactly this way**. Weird that what they ship to customers can't be shipped back the same way. I am going to take this return elsewhere. As I turned to leave she very sarcastically screamed: 'Have a wonderful day!' but she may as well have yelled: 'F*ck you!' because that's certainly the tone she used. She disgusted me. I have filed a formal complaint with UPS itself. Her behavior was completely unacceptable and unprofessional. UPDATE - I took the exact same item to a different UPS store (in Cheektowaga) and they accepted it as-is and were able to tape the label on for me. This confirms that the nasty woman from the Delaware Road location was a lying you-know-what.

Just used the pick-up and delivery laundry service. Rosemary was an absolute delight to work with…read more She made the process simple and straightforward, picked up and delivered everything timely, and was kind and understanding. She did a great job with the laundry itself and at a very reasonable cost. Highly recommend!

The facility is clean, the people are friendly and helpful. I would definitely recommend this…read morebusiness.

Office Max store Williamsville, NYI had a difficult time making a copy. Tom kept coming over to…read morehelp me and make positive suggestions. He was extremely helpful. He suggested a different way to create this label. He called Evan over from the print department. Evan and Tom worked together to help me. Evan took the picture and laminated it. It was perfect. Great employees. Please tell them how grateful and impressed I was.

I ordered a special table on line, and they had it in stock on sale. I chose this store as the…read morepick-up location because it is close to my house. When I arrived at the store I went to the cash register. There was a short line, and when I explained I was here for a pick-up, they told me my order is ready. The table was quite heavy, so a store associate helped me by bringing it on a cart to my car and then helped me put the table into my trunk and secure it. I needed some string, and they sold me a spool of string, which worked out great. I would order on line and pick-up merchandise at this store again in the future.

Wow! The amazing service we received from this business and working with Larry was just amazing!…read moreSuper kind, super thoughtful, super dedicated, and I can't say enough!! And I am a customer from San Jose, CA! I am so grateful and thankful!!! THANK YOU LARRY! May God shower you with all of His blessings!! ~AnnMarie

You can trust Shipping HQ to get your packages where they need to go…read more We had a situation recently where the recipient's new address didn't make its way to our office, so when our shipment arrived at their old address, delivery was refused. Shipping HQ was able to resolve the issue over the phone, and our very important box of valuable materials finally reached its proper destination. They'll advise you on the best carrier and price, and if you don't have the appropriate packing materials available, they can do that for you too. Once your personal information is in their system, one click gets your package on its way. Access to their parking lot is one of the most annoying in WNY, but it's worth it. Nice people, good at what they do - the kind of company that deserves your business.