Great customer service and professional support. They went out of there way to accommodate my needs.read more

This is a smaller post office in the area. The last few times I've stopped in the staff was…read morefriendly, the line was short, and I was in and out. There's always parking to boot! My last visit the counter staff helped me pick out the best way to mail a letter that I wanted to know it got to its destination. She didn't sell me the most expensive delivery just to make money- she helped me with the very best option. And I appreciate that. Be aware this is a very small post office so they do not have as much merchandise or a drop box for large packages. You will have to give those directly to the staff.

These days the post office is under a lot of pressure. When you have a President of a country…read moretaking pleasure in slowing down the mail, it can be a lot. So I support these small POs as much as possible. This one has handled Covid well and usually isn't too busy, snd they love people through fast. So that's all good. 5 stars because what would you do without your mail? Update 13 2021

Absolute nicest PO staff I've ever met. OUTSTANDING! Quick, kind, organized! Thank you!!!!read more

I must say for a US Post Office experience there isn't much to get excited about but the crew at…read morethis particular office is fantastic! They make mailing packages fun! They keep the line moving fast and efficiently while interacting with the customers in a way that makes it feel enjoyable rather than a chore.

my package was stolen before delivered the box arrived and it was empty…read more theyve been reported

Lines are usually short here, staff is friendly and efficient, and parking has been available every…read moretime I stop by. I have never had a long wait at this location. The main room is very tiny but they have all the stuff that you'd expect to see at a post office. The sheets of specialty stamps seem to sell out quickly since I never manage to get the neat ones. There are two parking lots - one of them is much easier to get into and out of than the other, so if you have a larger vehicle or don't like doing tight turns, go around the corner where there is more space.

Live at 3735 delaware ave 14217. Why has our mail delivery been changed to 6 PM. I do not think the…read morecommercial businesses where included. Unheard of.

Some days there are a long line today wasn't one of them. It took little bit to get my mail the…read moregirl was so helpful so waiting wasn't that bad.Small post office but have things you can use for shipping to buy even cards incase you forget one!

Need a stamp? Need to send a package? Need supplies to send something? Need a passport? where…read morecan you go to do all this and more...The post office. They move like clock work and get everyone needs taken care of and always offers information to help you out. Best thing they were open on a Saturday for those of us who work during the week. Great place to go and wonderful people who work there.

This little post office is located next to the Tops complex and I've only had good experiences with…read morepeople working here. Because it's small, it has a limited number of shipping items you can buy (e.g. shipping boxes and envelopes) as well as a small selection of greeting cards. There are also only two cashier stations, which means, when there's a long line (esp during the holiday season), you'll be waiting a while. They're pretty efficient and fast with taking care of customers' business, but it could get backed up. Although I've used the self-service shipping center a couple times, I still prefer shipping things in person. That being said though, the self-shipping stand is very convenient. :)

I had a fantastic experience with the Lockport East Ave. post office back in early June. I had a…read morepackage of custom party decorations that was shipped late by an Etsy seller (despite my daily emails asking when it was going to ship and to confirm it would arrive in time) and it was iffy to make it in time for my son's 1st birthday party on Saturday. I called the post office Friday morning and spoke with Seth, the Post Master, and he was super helpful and said I can request the package be held as soon as I saw it was in Lockport. I tracked the package and called as soon as I saw it was at the Lockport station, they found the item and held it for me to pick up the morning of my son's birthday party. I went as soon as they opened the next Saturday morning and discovered the wrong package was held and now the package I needed was now out for delivery. Frantic, I called Seth and he discovered my package was going to be delivered by 5 pm...after the party. He asked me to give him a few minutes and he'd call me back. Within 5 minutes, Seth called me back and said his boss, Kaitlin, was going to get the package off the truck and deliver it for us and that she was going to call me to let me know when it was dropped off. In a matter of 30 minutes, the package was on my porch and Kaitlin called to confirm. These two did not have to do all of this for me, especially considering this wasn't USPS's fault, but they went above and beyond and were able to help make my son's 1st birthday party exactly as we wanted. I am so appreciative of Seth and Kaitlin and their excellent customer service. Thank you Seth & Kaitlin!!

professional and friendly staff good assortment of cards handicap acsesible, wonderfulread more

This location is on my way to work so I stop here frequently. Staff is always courtyard…read moreknowledgeable. I'm in and out pretty fast here.

Be careful when dropping off your packages in the provided wall bin next to the postage machine. I…read moredropped off 5 packages on 5/19/26 around noon and only 4 were scanned and shipped. Not sure what they did with my 5th package.