Just used the pick-up and delivery laundry service. Rosemary was an absolute delight to work with. She made the process simple and straightforward, picked up and delivered everything timely, and was kind and understanding. She did a great job with the laundry itself and at a very reasonable cost. Highly recommend! read more

The facility is clean, the people are friendly and helpful. I would definitely recommend this business.

We're visiting Sarah at Buffalo for a few weeks and I needed some wash and fold service. I took it over to the laundry basket too, and it was done that day and they're very pleasant and The Place is very clean. read more

I give this place 5 stars because it's clean and affordable place to do your laundry. The staff and owner are always welcoming!! They remember their customers and make it a comfortable experience. It's like doing laundry at your friend's house. We love to sit out in front and watch movies while our clothes wash. Beats waking up and down the stairs doing laundry all day. I have dropped blankets off to be washed. They did a great job. It was almost like one of those Gain adds then the laundry smells fresh for weeks and the price did not break the bank. read more

I absolutely love this place! It's always clean, they have free WiFi, snacks for sale, a small area for kids, a massage chair, some old school video games, 4 money changers, detergent if you don't have any and the machines work! They've got 2 super large washers that are definitely in high-demand, so if you want to use them, don't come during peak hours, 4 triple loaders, 14 double capacity front loading washers and 10 top loaders and 24 dryers. The dryers are not as hot as they could be but because I use the super large washer, it spins and drains all the water out and they dry very fast. The dry clean and they also have drop off/pick up laundry! This is the laundromat to go to! read more

It was a nice clean place with an attendant the only thing is there was no vending machines in the closest store is about a 5-6 min walk

(reviewed on Google first): Clean facilities, plenty machines of different capacities, and there's a money changer so I don't have to go to the bank to turn my cash into quarters. Slightly disappointed that there don't seem to be machines that take cards... read more

My fiancé just walked out of this place 5 minutes ago. The black lady behind the counter was rude, and loud. All she would tell him was last wash was at 8:30 PM. As someone who has been in customer service for nearly 20 years, if it's One thing I HATE, Is no customer service/professionalism. We won't be going again. read more

Been to Many laundromats but this one is where I always Go now. There is a very helpful attendant always there, the machines are very clean añd the atmosphere is so pleasant. I Recomend it! read more

Never has whiling away 90 minutes while awaiting laundry been so pleasant, so easy, so simple. Let's start with the fact that the place is incredibly clean. The staff do an excellent job of maintaining the premises, from the floors to the furniture, the machines, and the loo. (What a spotless bathroom, by the way. Most restaurants in our area could learn a thing or two!). Then let's move onto the fact that they have a wide array of different-sized and different-purposed machines (unfortunately all at exorbitant market rates). But what really makes this place special is that they understand that coin op laundries are for most people an obligatory level of hell from which there is no escape, that it ranks somewhere between the DMV and the waiting area at an airport. They understand this and so they have inundated patrons with optional extras. Sure, they have vending machines and arcade games. But there's also a pool table, a pair of leather recliners, a kiddy area (with books!), and a very loud TV set. Additionally, they have a snack station and free wifi. Good grief! Which brings me to the reason this place doesn't get five stars. The TV set is incredibly loud, loud enough that you will hear exactly what is playing regardless of where you are positioned. All too often, the programming isn't incredibly genteel either. In general, it seems to oscillate from network program to network program, and the attendants and clientele both seem to take ample pleasure from gleefully cackling and hollering as Maury reveals, "You are not the father!" In fact, I enjoyed this part of my experience immensely, but it detracted significantly from my ability to continue reading my 18th Terry Pratchett book. Alas. Clean, comfortable, reliable. Words to describe a hotel chain or an airline. Never words I would have expected to type about a coin op laundromat. read more

My fiancé and I were taking our laundry here for a few months and the owner Rosemary was amazing, she took care of us and we were so pleased with the service and how our clothes were laundered. unfortunately as time went on we dealt with her attendant's which some were kind and others were very rude to my fiancé and very unprofessional as time went on we noticed our kids comforters were coming back torn and not in a manner that a washer would snag it they were cut, we dismissed it and assumed maybe it was the kids. Then my fiancé began noticing that as we frequented the Laundromat more and more the attendants were sucking their teeth and rolling their eyes when they would see her and we're just very rude. Then our clothes were starting to come back ripped and torn everytime and these were new clothes and comforters we have laundered before without problems that were coming back damaged. It was very disappointing when we had to stop going because the owner Rosemary is a very good owner and she takes pride in her business and has great customer service but her attendants do not share her vision or project her same values which is a shame. read more

The laundromat is always very clean. The staff is friendly and attentive, and there are machines available. It's a nice atmosphere. The machines are always in working order, which is different from the laundromat we used to use! Very happy going here, and I love the convenience of drop off service when we need to do that! read more

I took my coat to another dry cleaning service (not knowing about "The Laundry Basket Too" after I had spilled coffee on it last winter. They charged me an arm and a leg and returned it looking almost exactly the same as it had looked when I brought it to them, telling me they had "done all they could." Fast forward an entire year. I recently brought my coat to Rosemary at "The Laundry Basket Too." She cleaned it and returned it to me in PERFECT condition, and charged less than the competitor. Best dry-cleaning experience I've had. Ever. read more

Worse experience I ever had there. Went to wash a load with grandaughter in tow about an hour ago. Only one other person was there and she was staff. We sat in the front seats as we waited. A lady entered with a 2 wheeled shopping cart and she and the staff person began chatting. Then this lady approached me to buy items in her cart and I politely told I didn't have cash...she stared at me then stepped behind me where the staff person was. They began to belittle me and threatened to cut my braid off. I really liked going there but not any more, read more

I love this laundromat! It's run by friendly people, kept clean, and did I mention they have arcade games that take you back to some good childhood memories? Keep up the great work. read more

Great laundromat! Its close to where i live, cheap, and clean. The people there were all very nice. I'd recommend going here for a laundromat. Its nice to see a good old school laundromat thats clean and has working machines. read more

The only reason I'm giving this review two stars is because I keep coming back to this laundromat. The two women who work there (mother and daughter) are the RUDEST!!!! people I have ever met. Each time I come in there they never greet me, I drop off my laundry and they fill out the slip hand it to me never make eye contact or say a word. So today was the worst when I called the laundromat to see if my clothes were ready and without even saying hello the girl picked up and said it's ready and hung up the phone on me. I have no clue what's going on but my sister has the same issue and that's why she hasnt returned. I have spoken to the owner about this and it has yet to be fixed. Today I feel so uncomfortable leaving my laundry, after leaving. And everytime I try to contact the manager she's never in for me to speak to personally. This will be my last time coming here. They fold laundry nicely so that's why I drop it off. But the tension is so thick you can cut it with a knife!!! and all the customers notice our interaction!! I walk out shaking my head each time, it's horrible! I wanted to come in there with a hidden camera wants just so the manager can see that these two women are not capable of properly running her business as far as customer service goes! And these are pictures of my last wash and fold here. It wasn't folded at all and I tried to contact the manager but the mother and daughter kept answering the phone and saying she wasn't there so I never got a chance to tell her. Regardless if you like your job or not I'm paying 50 to $80 for my clothes to be washed and folded every two weeks.. so there's no reason that it should look like it just came out the dryer and then thrown in the bag. I can do that myself for free if I had the time. read more

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Pretty cheap washing and drying, plus their dryers actually dry!

Decent facility. Clean. Usually attendants are pleasant. Dryers are not hot. Takes forever to dry almost anything, even on light loads. Typically TV is on Jerry Springer type programs where there's lots of yelling. read more

Always staffed with friendly people, things to do while you wait, good experience with their dry cleaning service and laundry.

Friendly, convenient hours, good prices. I'm pretty sure that's all you need to know, but yelp is telling me my review is too short so I'm just gonna keep typing until it's long enough... It's pretty nice out today.. Sun's out for the first time in a while.. Okay it's long enough. read more

A decent laundromat with good and bad experiences.... After reading the good reviews, I was excited to try this place. These are my impressions after doing laundry here a few times. Pros: - clean - most of the machines are in working condition - most of the machines (and all dryers) look relatively new - lots of front load washers (it might just be me, but my bras seem less likely to get super twisted up when washed in a front loading machine) - there are snack machines, some old arcade games, and a small bar pool table - there is a good amount of reasonably comfortable seating, though it's falling apart - there is always an attendant Cons: - the dryers don't get very hot at all; normally I tumble dry low on everything except sheets and towels, but 30 minutes of tumble drying low (on multiple machines) left me with wet/cold clothes (pretty much just socks, underwear, and some tank tops--not hard to dry). So basically low is useless, medium is low, and high is medium heat - my experience today Regular loads are $3 ($3.25 for super load), there are a few giant commercial washers for blankets (forget the pricing on that), and the dryers are the standard quarter for six minutes. I switched to here from the 24hr laundromat by my apartment because I enjoy the lack of murdery atmosphere this one provides. Based on my first few times there, I judged it as 3 stars. The attendant when I was there the other week was so nice that I was going to raise my review to 4 stars (for good customer service), but after tonight I decided I was correct in my original assessment of 3 stars. I got there tonight at probably 8:15, but realized I had forgotten to go to the ATM so I went to an ATM up the street and came back at 8:30. A different attendant than I had seen previously stared at me from the door while I was in my car taking care of some stuff for about 10 minutes. I got out of my car and she scurried away from the door. I walked up to the door with my single bag of laundry and found that it was locked. The woman glared at me. I tried the other door. It was locked. All the stools were on the counters and there were no visible customers but, being sure they were supposed to be open for another hour and a half and having a need to do my laundry, I check the sign to see if they had some sort of weird holiday hours going on. The sign confirmed they should be open until 10. Feeling like I must be going crazy because the lady was still grilling me and they were supposed to be open, I tried the door again (I thought it was pull but maybe it's a push?). It's also 19 degrees out, so I am cold!!!! Finally she comes to the door, unlocks it, and says that I can't come in because the last wash is at 8:30, and then she locks the door again. I walk back to my car. I turn it on. I look at the clock. It's 8:42. They are open until 10. The last time I was here (with the nice attendant), I'm pretty sure I showed up about this time and was definitely done with my laundry by 9:50, and it only took me that long because I had to dry sheets (I air dry about half of my clothes, so the things I do dry only take 10-20 minutes). I'm so irritated by my experience today, if it hadn't been for the really nice attendant the other week I would have dropped my review to a 2. I understand if they don't want people showing up 20 minutes before they close with six loads of laundry, but I had a single bag of laundry and was 12 minutes past their supposed hour-and-a-half-before-closing cutoff (which I've never seen mentioned anywhere). There was plenty of time. There were no other customers. The woman's behavior was incredibly rude and she was obviously just looking to leave early. I just find it really unacceptable and am debating looking for a different laundromat, because apparently the Laundry Basket Too doesn't want my money. read more

Really nice. Visiting and looked this up on Yelp. Lady there named Chris was extremely helpful. We'll run. Recommend