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    US Post Office

    2.1 (190 reviews)
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    Mike L.

    10 plus people in line and there is only one window open. This post office is a joke.

    Why buy a secure mailbox if the mail carrier can't put it inside?!?!?!?

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    7 years ago

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    6 years ago

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    7 years ago

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    6 years ago

    They lied they said they were gonna close at 5 and we got here at 4:30 they lied how rude there were people and it was close

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    7 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    11 years ago

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    15 years ago

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    12 years ago

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    12 years ago

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    12 years ago

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    5 years ago

    It would be nice if they picked up their telephone during regular business hours. I'll show up in person instead.

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    16 years ago

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    13 years ago

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    8 years ago

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    14 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    Page 3 of 5

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    The supervisor, Debi the window agent, and Jeff, my mailman all were so very nice, understanding and helpful in solving my problem.

    Mentioned in 2 reviews

    Read more highlights

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    US Post Office - Entrance

    US Post Office

    (112 reviews)

    The postal service is refusing to deliver the mail because there was a dog complaint at the other…read moreend of the block. So now to receive mail we have to go into the post office, which is the most poorly ran post office I have ever seen. There's a line out the door because of how nonchalant and slow they are. I had to show my ID and a previous envelope addressed to me in order to get my mail, for which the clerk, Maria, took out of my hands without my permission and then took out of my sight to her "supervisor," for a period of no less than 10 mins. This is shockingly unethical. I then had to plea in order to get my ID and mail to the supervisor who was extremely rude and said "I'll give it to you when I'm ready." I am not only shocked at the unethical and rude behavior, but the levels of complete disregard for common sense. Not only are they refusing service, they are forcing me to come in to their office for a reason that does not have to do with me or my address, give them my ID and then without explanation or consent, take it behind closed doors for an unsettlingly long time, again without my permission, and then when I ask for it back I get met with extremely grotesque attitude. I hope USPS reads this review and shapes this up immediately Unacceptable

    I looked online and it said you can go to the Artesia Post Office to renew a passport so I came…read moreover here today. They say we don't have any forms. You have to go to another post office somewhere else. They said to go to the Cerritos post office.

    United States Postal Service - Nice way to cram our mail into the holder.

    United States Postal Service

    (140 reviews)

    By far one of the worst experiences thus far at any post office Lorain must have been on lunch when…read morewe arrived. We waited over 30 minutes to submit our passport for my kid. When she arrived she said next. Asked if we had an appointment and when we said no she said wait and give me a second. I have appointment and they are a priority over you. She then proceeds to help out the regular line. So much for appointment! The service was horrible as Lorain was extremely rude. How can you say I have appointments and they are a priority then proceed to help the regular line. Worst experience ever. Take your passport services to a different post office. The service here sucks Royaly

    I am writing to report an unpleasant experience I had at the post office today…read more I arrived around 3:30 PM and left around 4:30 PM. During this time, I was assisted by an employee named Lorranne. She spoke to me in a rude and commanding tone, which made me feel very uncomfortable. What upset me the most was that she asked me if I speak English in a way that felt racially insensitive. We had barely spoken, so I do not understand why she made that assumption. I do speak English, and I also speak another language. In addition, when I needed help filling out a form, Lorranne did not assist me. Instead, I was told to go back and wait in line again, which added to my frustration. I found this experience disrespectful and unprofessional. I believe all customers should be treated with respect and given proper assistance. I would appreciate it if this matter could be addressed.

    US Post Office - postoffices - Updated May 2026

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