I work for Scott McAulay Family New Options Funeral Service and we use this post office quite…read moreoften. Lancelot is extremely helpful and very friendly! Even when he is super busy he keeps his composure and is very professional! Thank you for your excellent customer service!

Im making quick. 5 years ago I go ban from getting my mail because my 30lbs poodle barked at the…read moremail guys. 5 years later, I don't have that dog anymore and, still the same. No mail. I've tried talking to management, no help', it just seems that mail guy runs the ship. Management has no say so! Just because mail guy doesn't like you, doesn't mean they can't take it do their jobs professionally. I give them a 1 start just because I can't give them a 0'

THIS post office is THE BEST with so many wonderful people working here!…read more I frequent this post office and always greeted with a warm welcome by most if not all! Shout out to Neisha, Sally, Joe, Hazell, Rudy, Chad, also to Kimberly their supervisor who helped me couple times! You are all so amazing, I am always happy everytime I visit because of your energy! The staff are all fast and efficient, they are all very friendly and make warm conversations, they also take the time to double check your packages and always give informative answers to your questions! We also did our passports in this location and they were very quick and made the process smooth and easy! They were so patient with our children as well! My kids love them! I truly love this post office! Please, please, be kind and patient with the staff, they are always working hard every day and I see that everytime I visit. Thank you for working so hard, we appreciate you!

This is the "last resort" location, open until 5p on a Saturday. You will be waiting for a good…read morebit, but the staff is friendly and you'll accomplish your task. If you need to ship a package and it's after 1p on a Sat. then this is your place. :) The value is that they're open late on Saturdays, few locations are, the price is your time. ;)

I like this location because the lot is easy to navigate and there are plenty of spots. That being…read moresaid, this location has the most annoying package drop off box. It is ALWAYS stuck, so if it's off hours and you need to just drop off a package, good luck. The only time anyone who worked there helped me was early before opening and it was the custodian or went and got help. I went after closing one weekday, and I'm talking ten minutes after, and I can see the workers at the counter organizing for the end of the day. I'm waving at them and asking through the door if they could help me or take the package.... Nope. Both completely ignored me. No acknowledgement. Finally after being defiant and standing there, one of them motioned "go around." Go around?!? I don't know what that means!!! So I drove around the block only to see it's an "EMPLOYEES ONLY" lot and I'm not one to break any laws so I just angrily drove off and went to another place closer to work. I wasn't expecting them to work much after hours, just some common courtesy by taking my package or fixing the broken drop off. That being said, I've only encountered the tellers face to face a handful of times and maybe once were they rude. Most of the time they're the ones having to deal with rude customers so I understand their hesitation to help me that one morning.... But i also understand the customers now too.

Bad service. They said they open at 8am but no clerks were there. I waited 15mins, a staff walked…read morein with sunglasses and just walked past me even though I said Hi and clearly need help. Terrible place

I've only had good service here…read more Today was my second time coming here. I needed to mail something out pronto! It was my mistake really. This form should have been mailed out already, but life got away from me and I forgot. So I had to pay for priority/ next day mail. Which I'm fine with. That is the consequence of waiting and forgetting lol $30 for priority mail and you get a tracking number. I was in and out pretty quick.

Do not come here, their scanner doesn't work so even if you have everything ready, you still have…read moreto wait in a huge line

The building of this Post Office is so cute!…read more It might be the most aesthetically pleasing Post Office I have ever seen lol You wouldn't even think it'd a Post Office. Candidly, I drove right past it the first time. It also took me a second to find parking. I came here for a package that went missing. They were able to help me out. I also saw that they do passport services at this location. That's great! I usually go to FedEx for passport things, but next time I will come here for that. I was able to get in and out pretty quickly. The customer service is not great, but it gets the job done.

Great employees and they do a very good job. Knowledgeable and friendly also…read more The building is unique and well maintained.

As usual for post office there was a line I forget the woman's name who helped me but she was off…read moreand no one else was at the desk to cover her even though she could have made me wait for the person who was on she helped me thank you so very much!

By far one of the worst experiences thus far at any post office Lorain must have been on lunch when…read morewe arrived. We waited over 30 minutes to submit our passport for my kid. When she arrived she said next. Asked if we had an appointment and when we said no she said wait and give me a second. I have appointment and they are a priority over you. She then proceeds to help out the regular line. So much for appointment! The service was horrible as Lorain was extremely rude. How can you say I have appointments and they are a priority then proceed to help the regular line. Worst experience ever. Take your passport services to a different post office. The service here sucks Royaly

I returned some pencils and I was able to get my package processed and ready for it to get…read morereturned. Thankfully it didn't take too long!

I visited this USPS today 03/27/2026 at 4:45PM, and was quite annoyed due to the treatment of…read moreChinese elderly employee around in her 60's. She saw me and didn't want to process my return maybe she was too lazy to do her job, and called another customer out of line instead, and that customer was a Chinese female like her. I confronted her and she shrugged her hands that she didn't give a bleep. Very racist, rude and disrespectful. Also, on my other visits, I have noticed the elderly Caucasian female employee also around 60's loved to chit chat and dragged out time with chatty customers. Another employee, a middle age male Filipino employee also looked very lazy and did not want to work. Seriously, this office has employees that don't want to work and have bad attitudes, so they don't need to be there if that's the case.

Nancy, who was working the passport services at the La Mirada USPS branch on 9/12/2023, was super…read morehelpful and supportive. My passport is about to expire in a couple of weeks and Nancy helped walk me thru the application for renewal and informed me that the photos taken by the UPS Store and CVS did not actually comply with passport guidelines. She took the initiative of re-taking my passport photos on the spot and guided me thru what would be accepted by the government. Really made my day that she went above and beyond to solve a problem that UPS and CVS didn't care to look into. Nancy, then, helped me compile the envelope for mailing everything needed to the State Dept to renew my passport so that I wouldn't make a clerical mistake. Thank you kindly Nancy!

They take too long and not too friendly. Need work in customer service. Maybe they need chair to…read moresit on?

it's about time they closed this miserable excuse for a Post Office. The customer service is…read moreappalling. It's the holiday season and they don't have the international custom forms in stock. The Passport attendant isn't in for weeks, no notice. Do not offer services if you can't provide them. Go to the Brea Post Office and see how you should run this operation. Close this post office, there's no point opening at all. Awful customer service!

I think Mary needs to be retrained. She didn't accept my drop off package said I had to call the…read morecompany so they can send me a " different label" but when I called they claimed everything was correct so I dropped it off at another post office and they accepted it with no problem. Why waste people's time.

This has been my local, go-to post office for some time, and I have always had a pleasant…read moreexperience here. There is always plenty of parking and it hasn't ever seemed too crowded (however I tend to go before normal workdays are over as it is so close to my house). Also note that I am not normally using the post office customer service as I tend to drop packages off, but when I do, it has always been pleasant and efficient. The only downside to this location is its proximity to the DL resort, thus making it a bit more difficult to get through (you have to make a large square of a drive as you cannot turn left into the post office). I am a local, so I know this, and do not have an issue getting around it. Overall, if you're in the area and need to use USPS, this one does the trick.

Service is at an all time low. 1 window open and been waiting 15 minutes. Where is the help. Why…read morearen't they opening another window. On top of all this they have a guy hanging out who looks like a total creep and the management is doing nothing. They don't value and safety for customers and residents in the area. Management is lazy.