I'd never before been to this post office, but I was in the neighborhood today....it's very small and depressing-looking, plus most of the customers seemed to be in a lousy mood. However, I must give credit to the employees; both of the clerks I dealt with inside plus the two postal workers who greeted me on the street in front were *exceptionally* friendly, and the two clerks were also very helpful & patient. read more

Ive consistently been calling for 3 days and only get a busy signal.

I was in here the other day waiting in a long, never ending line to mail a package. There was an old man in front of me who, when he finally got to one of the two open windows, asked the older woman for a roll of stamps. She waved him away so he went to the younger woman at the window next to her. She tells him they don't have stamps. DON'T. HAVE. STAMPS. Then she tells him to wait while she goes to look. Ten minutes later she comes back and reaffirms - nope, no stamps. No stamps in the post office. Right. She helpfully gives him directions to a place on Nassau. No she couldn't remember the name of the cross street where the shop was where he'd be able to buy stamps. Good luck old dude, it's cold out there. So now, I am at the front of the line. Waiting, waiting. The younger woman has just straight up disappeared since 'helping' the older gentleman. The older woman is watching with eagle eyes as this poor schmuck who had the temerity to stick address labels on his massive pile of packages, was forced to rewrite all the addresses etc directly onto the boxes with a marker. She kept asking him why he stuck on labels. This farce was going on since I first got to the back of the line. Okay now I'm at the front. Thinking any minute now the young woman would come back and I could finally mail my mom's birthday present. She doesn't. Ten minutes later, she's still not back. So even though I was at the front of the line I thought F**k it, and left. After reading all the reviews here today, I am so glad I didn't wait what for god knows how long in order to hand over my package. I doubt it would have seen the light of day again. This place is hell. read more

Huge lines and only one or two windows open at best.Pls hire more people!Also suggestion to make money orders available for purchase online which will save people time! read more

Not only the worst service in the post office, the worst delivery service. Their carriers regularly can't be bothered to ring my bell when a package needs to be signed for and when I schedule a redelivery, they simply never redeliver. Good luck calling them or the national line. read more

Everybody is absolutely right...this is a truly terrible Post Office. Don't go there if you're in a hurry, there's ALWAYS a huge line! Don't go there if you're in a bad mood! Don't go there if you're having a bad day! read more

If you can avoid it, do so. I have lived in this area for almost 10 years and this place had a glimpse of hope some time in 2010 or so. They actually had a decent manager then. Some of the employees have been here for many years and you would think they'd be pretty fast with using the computer system, but no. Service is rude. I am kind of against giving bad Yelp reviews but something happened last time I went here. I was on the line waiting. There was an old lady as a customer and she only spoke Polish. The employee kept on telling her "Listen, I don't understand you, you have to come again with someone who can translate." Well, the customer didn't understand this and the employee got more frustrated. She saw me on the line and sort of pointed at me with her finger and yelled "Hey you! You are Polish right, can you speak to her?" I'm not Polish. This happens to me a lot in this neighborhood as I am fair skinned and from another European country. But this time I got pissed because it was sort of rude and little racist to yell at a customer in that manner. She could have just asked me, hey excuse me, do you speak Polish? Rather than what she did. Another thing I would really like to complain here, is the side tables. There's trash everywhere and there is no pens. You get lucky if they have the forms you have to fill out. This place is also way under staffed. In addition to these employees being slow. read more

BEWARE! At all costs, avoid this post office.. I have had several absolutely HORRIFIC experiences at this place that make me die a little bit inside each time. This wretched, dank little place is run very poorly. The staff move in extreme slow-mo and I'm willing to bet that they never graduated 3rd grade. Once I was standing in line for 45 minutes (literally) and watching one of them tape up a box, which took her about nine minutes because of her long, fake, pink plastic fingernails. I want to scream every time I go in here, and I have actually asked for the manager twice. While I am sure he is a nice guy in real life, he is completely incompetent and should not be running a business. read more

I had been waiting for an order of books I had placed a couple days prior - one a non-fictional account of the discovery of "Vinland" by the great explorer Leif Ericson, which by all accounts is supposed to be a terrific read. It is a new translation of Leif's original diary of the voyage, so it is claimed. Really looking forward to this one. The second is a scholar's take on the rise and fall of Vlad III, Prince of Wallachia, or Dracula to me and you! Out of 57 online reviews this one is currently standing at 4.5 out of 5 stars! Naturally, I was really excited about this one too. Well, I thought to myself "Dabney, these books should have arrived by now", so I looked them up and tracked them online. It was displayed to me that the delivery was attempted by this outfit (The USPS, that is) and that a notice was left at my place of work. I should make it clear that this delivery was attempted on a Sunday. I close my business every Sunday as I have been doing since it's inception in the late 1980's. This is partially so that my employees can take time for worship if they choose, or go to a sports outing with their families. I like to catch up with friends over a Haig & Haig Dimple Pinch at the Viper Bar myself. Anyhoo, I went to the Postal branch, to retrieve my two books and stood in the line like one is supposed to, and presented my printed slip (thank god Florence my secretary hadn't left yet because I still don't know how to use that printer, LOL) when I finally reached the plexiglass. The poor woman on the other side looked at it and was quite perplexed. I calmed her down and explained the situation. She was not interested in what was in the package however. She then asked me to input my information into the small machine (computer?) behind me and I smiled and said "I can't possibly operate one of those, LOL!" She then consulted with one of her business colleagues and after a bit of back and forth decided that my books were not in this particular outlet, but in another in a different part of town. I said "that makes total sense, since my place of business is in Hauppauge, Lone Island!" She gave me a little wink and I smiled at her and adjusted my glasses. I then leaned into the speaker on the plexiglass and asked her if she has ever been read to before. She blushed and smiled and said "have a good day sir". I sighed and went on my way. Long story short, I am still looking forward to cathcing up with Leif and Vlad and their many adventures through history! Thank you. read more

THE WORST FUCKING PLACE TO EVER GET THINGS SHIPPED AND SENT TO. I have now got a total of 4 packages stolen from me, they all arrived at this post office but never left. I'm sick and fucking tired of paying for things for people to steal. ALSO the worst customer service, the counter ladies are so rudeeeeeee. I watched the usps truck drive past my house and stop at the corner, never even walked down my block to deliver my stuff, then I get an email saying they attempted to deliver but no one was there so they left a note. I GOT NO NOTE, NO ATTEMPTS WERE MADE THEY NEVER EVEN CAME MY WAY. I swear if I don't get my package tomrw I'm flipping shit inside this place.. this is not the first time this has happened I am feddddd read more

US Post Office - Post Offices Near Me - Brooklyn, New York

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The Greenpoint Post Office is the best place to go if you want to have a stroke. It's so exasperating that even the most patient, mild mannered person will want to jump through the plexiglass and strangle every single employee. I have found an alternative and am willing to divulge it even though it may cost me....there is a satellite post office on Nassau Avenue at Leanord St. It is located inside a Polish pharmacy. They offer all the same services as the US PO. There is only one person working there and I'm sure the volume of business that one person handles is 10X that of the USPO. Go there, but don't tell too many others. Let it be our secret. read more

Awful place. Unfortunately unavoidable sometimes. Be prepared for incompetence with a fair helping of nastiness along with it. My most astonishingly negative experience with this place occurred without even setting foot in the place as they closed up the office a full 25 minutes before the standard, posted closing time. A carnival of know-nothings "operate" this facility and spend as much energy avoiding work as they would if they just did their jobs. read more

Lived here for a year and I use the post office somewhat regularly. It's a totally fine United States post office. Everyone needs to just get the hell over their crypto-Reaganite hatred of the entire institution. read more

I'm OK with the post office, even though it's dingy and understaffed. My issue is with one postal service worker in particular. Advice for her: -- If there is a huge long line behind me, don't waste my time and everyone else's giving me a 20 minute lecture on how to properly pack my parcels. -- Claim that I should NOT use labels, that I need to write directly on the box,, even though my label is clearly VERY well secured with clear, postal-approved packing tape. Also, WTF -- the post office doesn't use labels? -- Insist on repacking my international shipment into a smaller box when I have told you that is the smallest box that would work. Then proceed to bully me into opening it, and repacking it with NO bubble wrap or peanuts. She actually wanted to CUT DOWN the packages of some collectibles that I was selling. Excuse me? Someone paid for this as is, and expects it to be shipped without being crushed. -- Spend another 10 minutes trying to scrape off logo labels on a re-purposed box. I know for a fact you can just marker it out. Again, this is with a line of people behind me. I have never been harassed like this at any other post office (my preferred P.O. is on 3rd avenue). I sell on eBay so I'm making multiple trips over the course of a week. At least the automated machines are there for small domestics. Next time I'm in line and the "next clerk" is her, I think I'll let the person behind me go through and wait for the other clerks. read more

Hands down the worst post office in New York City. If I could give 0 stars I would. Even the mail carriers out of this station are useless

The reviews are accurate; this is most certainly one of the worst post offices in NY--maybe even the entire eastern seaboard. This has been my post office for the last 8 years and every time I have to drop something off, pick something up, or inquire about a missing package, a little piece of me dies inside. That being said, the post office that I have grown to hate over the years surprised me today. There were three(!) people working in the windows instead of the usual solo-manned station. There was another employee (a 300% increase in previous staffing) helping people in the line and organizing various needs. Now, for my particular inquiry this afternoon, did USPS meet their priority mail express guaranteed delivery date? Of course not (several days late). Could they have delivered the package to my apartment but for some reason noted that they were "unable to access entry" of the apartment building which they deliver mail to on a daily basis? Sure did. However, today the man at the window was patient, took my name, address, number, tracking info, and told me he would get his supervisor to make sure the package was delivered by the end of the day. WHICH ACTUALLY HAPPENED. 7:56pm. 2-stars isn't much, but I'm cautiously optimistic that this place is on the up-and-up. read more

Definitely one of the WORST post offices I've ever dealt with. In 5+ years at my current apartment, I have had an alarming number of shipments that tracking shows as being "delivered" but never actually arrive. I have learned to avoid having things shipped to me via USPS whenever possible, but on the rare occasions that I do, the number of lost packages have gone "missing" is almost unbelievable. Of COURSE when I call the local office they are completely unhelpful - I don't know why I even bother. Their response typically amounts to "Nope, don't see it here." For the record, I live in a small, very secure building and have NEVER had a missing package from any other delivery service - I frequently receive UPS, Fedex, etc. without any problems. Not sure what's going on with this branch or their delivery people, but it's definitely not right. read more

Worst post office I have ever been to. I asked for a small flat rate box 4 times and the lady behind the counter said that my things wouldn't fit. I said I think that it would and I would like to try. She wouldn't even give me the fucking box to try. Horrible customer service. So fucking frustrated. read more

WORST CUSTOMER SERVICE EVER. Non existent.

More than ten years with this disaster.. The only PO I have experienced that was worse is the one on South 4th street. You can sit around all day on your stoop waiting for a package delivered and then get a text message saying hey attempted to deliver and had no access. What they need to do is attempt to fix their abysmal service. But lets face it there is absolutely no incentive to work harder or better when you have a government job for life.. The words customer and service should never exist in a sentence describing the USPS, and in particular Greenpoint Station. read more

Mickey R, quite possibly the rudest person I have ever come across. I get it, work is stressful, dealing with the public is stressful, but you are the meanest human I have ever met. read more

The level of incompetence at this post office is astonishing to the most jaded of New Yorkers. Seriously, this is really the perfect place for those with masochistic tendencies and can withstand profound levels of frustration, panic and dysfunction. As US post offices face record deficits, a bleeding image problem and become the punchline for comedians all over America, one might want to take a camera one day to this Greenpoint location as exhibit A for all this funny business. Special note to watch out for the Asian woman at booth #5: She will not help you with anything. She knows NOTHING! If you asked her for stamps she would be confused then you would be confused after being yelled at for asking such an outlandish question. You've been warned! read more

WORST post office in the United States!!!! Instead of "delivering" the mail they leave it at the bottom of the stairs for anyone to have access to. And try calling.. the phone will ring off the hook for HOURS! Thanks for everything. read more

Honestly, most of the bad experiences I have when I'm here are having to be surrounded by whiny, impatient, and bratty (yes you can be over 40 and a brat) customers yelling at the employees or sighing dramatically or throwing a fit that they can't cut the line after having to step to the side to fill out paperwork THEY forgot to fill out. You really need to chill out - high blood pressure is a killer. Obviously post offices aren't my #1 fav place in the world - but this place really is not that bad, and I always get a you're welcome / have a nice day from whoever is helping me, so perhaps don't be totally rude and you'll get the same returned? read more

I don't understand what the hicksters are complaining about this particular office. The office is small so it does get crowded at times, but most workers here are super friendly and efficient. I come here about 2-3 times a week, and never had any problems. read more

I would give them a 0 if I could. I called to see where my parcel is that I shipped to myself from an international location. It's clearly missing, because I sent two at once, of which one was delivered on Tuesday, and I'm still waiting for the other one by Friday. He said they employ absolutely no system to track their own shipments, have no idea where my box is, where it could be, or when it would get delivered. And just to get this useless information was so frustratingly difficult because he kept on cutting me off and not letting me finish my sentences! Rude & useless, pretty much the worst combination ever. read more

Abysmal. Lost packages every week, received wrong packages from different zip codes, no-one answers the phone... If you have any choice, get your mail sent to a different location. read more

You know that expression, "to go postal on somebody?" Just try to get anything mail-related accomplished here - you'll be wishing concealed firearms were legal. I once stood in line for 30+ minutes, only to have the last remaining postal worker close her window in my face 15 minutes before closing. From the slow-as-molasses lines to the always missing supplies to the sour faces of the employees, this nightmare of a place would make even Freddy Krueger scared to come back. read more

Just another terrible USPS. They definitely don't have enough employees and the employees that they do have are stupid. Expect to wait an insanely long time for anything to get done. Also expect your mail to be delivered in the wrong place. read more

Stay away from Greenpoint Post Office It's quicker to just bite the bullet and go to another post office rather than spending the time it will take to get anything done at the Greenpoint branch. If you absolutely have to go there, though, avoid the woman with the name tag reading Mickey. I know it's not ordinarily nice to mention people by name, but this Mickey woman was hostile from the minute she clapped eyes on me. when I presented some money orders sent to me by my dad to this Mickey woman and asked her politely to please cash them, she first told me they were counterfeit, which I knew was untrue, then refused to return them to me, even after the lady at the post office they were drawn on called to confirm they were good. She knew they weren't counterfeit but wouldn't return or cash them. When I wouldn't leave her window, she threatened me, a small, not scary-looking girl at all, with the police. If she had called them, I know now that the thing to say would have been that she was refusing to return my property or to give me the cash, but it was very intimidating at the time. I had to wait an hour for her supervisor, after which Mickey became all fake nicey-nice and started calling me honey over and over. It's like she has contempt for humanity! I called the 800 number to complain and am also trying to get in touch with our Congress-person, because that's what they're here for, to keep us all from being buffeted around by crappy governmental organizations. What's sad is that if the supervisor cared at all, this wouldn't be happening, and also that at least one of the other clerks is very nice, but her niceness gets lost in all the negativity and incompetence. Also, they've probably had it very easy for a long time because Greenpoint has traditionally many residents for whom English is not their first language--it's a perfect setup for bullying and trying to intimidate folks who may have a harder time fighting back or knowing the avenues to complain. Try either the mailing station at the pharmacy, or the Williamsburg Post Office, or find one in another neighborhood you spend time in. And if Greenpoint is mean to you, complain complain complain! It's hard to get these people seriously reprimanded or dismissed, but it's not impossible. Believe me, either tactic is worth the effort! read more

Just went there for the first time today, and the woman behind the counter yelled at me because i was putting stamps on at the window, instead of while i was on line. really? read more

Only use the self service machine. Anything else here is completely useless. The employees are the least helpful people I have ever had to deal with in the service industry. read more

Replace those incompetent staffs with robot will make everyone's life easier. They are never able to locate my packages. Its rocket science for them to find a package. Pure waste of time, everytime! Bunch of mess. read more

This Post Office is the worst I have to give only one star I posted review. Underway I will give zero stars for this post office. The people who work there they are very disrespectful and not professional workers. read more

Pretty much always a bad time. On one particular occasion I had to wait 35 minutes to pick up a package after I had already handed in my pink slip, because they had forgotten about me. Probably the only way this post office could be worse is if they burned your mail in front of you after making you wait 35 minutes to pick up your package. read more

The worst Post Office I have ever been to, the civil servants are rude and abrasive. The place is a disorganized mess. The lines are huge because they never operate all of the windows, and they won't answer any questions unless you wait in line. But if you are one of their preferred customers it seems you get to cut everyone waiting. Use as a last resort! read more

WORST POST OFFICE IN NY!!! Anytime I am not home to receive a package and have to file a redelivery request, my package is NEVER REDELIVERED. Worse still, I cannot get through on the phones due to a PERPETUAL BUSY SIGNAL! I got through this morning for the first time in a week (after attempting nearly every day) at 8:40AM and was told that if I wanted to talk to someone about redelivery I had to call back at 9am... so I did. And it was a busy signal again. The staff is unfriendly and they are clearly incompetent. PS: I was told on the phone that they have a new manager and I am still having the same problems I have had for 2 years! read more

My mail wasn't even delivered today at all period. I can't get in touch with a single live person to speak about this. Total fail. Avoid, avoid, avoid. read more

The post office in Greenpoint is one of the worst post offices ever! I moved on March 1st, and I put in an order for mail-forwarding the week before. They didn't even START forwarding my mail until JULY!!!!!!! And when you go there in person, they talk to you like you're 5 years old. I've worked in customer service, and I understand that some customers ACT like they're 5 years old, but still-you have to be polite. Avoid this place if you can, but of course, if you live in Greenpoint, that's almost impossible. read more

This place has been pissing me off for 15 years. Today is December 12. I need stamps for my holiday cards. This morning I waited patiently in line for 20 minutes. There was only one person working the windows. Just as my turn came up, they opened another one. I walked up and made my simple request, "I need holiday stamps, please." The employee said, "Oh, we don't have them right now." I paused to process this information. My head was about to explode. "You don't have any holiday stamps?" "No, the guy gets here at 11. We'll have Santa stamps and--hold on." She went to the other window, got some stamps, brought them back and showed me a Jesus's star stamp. "And this one. But not till 11." It's December and they won't have holiday stamps available to sell until 11 AM?! Basically, once again a visit to this post office has given me another example of why the USPS is losing so much money every year. read more