I came in looking for a container for some merch that I needed to return. I asked the woman working there whether a certain shipping bag on display would be the right size or not she just looked at me, kinda angrily shrugged and rolled her eyes, and told me to figure it out myself. Then when I went to pay for shipping my parcel, she quickly took the self service credit card payment interface and turned it towards her and punched in some stuff and I think she gave herself a three or four dollar tip, because the total was way more than the sum of the individual items. Some of the people working her seems decent and hardworking but if you come in at the wrong time you better prepare for some childish levels of disrespect and unprofessional conduct. read more

This mail spot is located in apart of Bedford Stuyvesant that lacks a close post office, I visited here several times before I reviewed and each time I consistently received great customer service. My first visit I had to scan and make copies of a large word document for my nonprofit organization, that was expensive but it was done correctly and the young lady who helped me was OUTSTANDING, she did everything I asked for with a smile. Again worth the price for good customer service. The last two visits here, I had to return items via USPS. I purchased boxes at a reasonable price and shipped items here, much faster than standing in ridiculous winding lines at the local post office and the boxes I purchased for shipping, I dare to say was cheaper than my local post office. To drop off a package here for USPS with a preprinted label was $1.00....yes one dollar, no long lines....no snarky employees....definitely worth it. I always receive great service here (ALWAYS). Thank you IMail for wonderful customer service. read more

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I've been using this business for 7+ years now. They always take care of me. I know moving locations was inconvenient for a lot of people but the staff is always friendly and they always make sure my deliveries are in order. read more

warning!!!!! do not go here. they loose your packages that you expect to be picked up by the carrier.(ups or anything else) the girl is rude and uneducated. she acts like they are running an underground operation. the owner is a looser so i see why they are nasty in there. they care nothing about your stuff. ghetto is all i can say. they took my return to ups and since 7/30 and no movement on the pacakge and they are telling me to file a claim. i wish i could get them out of the neighborhood. they are the only option and i will never again use them. they take no responsibikity for anything you give them. no scan from ups saying package was picked up. karma is someting though so i will wait for that! read more

I have used their services in the past but just to make copies. This particular time I need to have important documents sent UPS over night and somehow they have not reached their destination. The store doesn't except any responsibility. I was told that packages are picked up at 4pm every day. I asked if they have a record of how many packages were picked up with their corresponding tracking numbers and she replied no. So I then asked how do you know mine has been picked up. It could be on the floor or still on top of the counter ( it was a letter) . She had no answer other then to tell me I should call UPS. I have contacted UPS and there was a tracking number printed but they had no other information. As far as they could tell the package was never picked up. I now have a claim on the package and to this date there is still no confirmation of the package's whereabouts. The young woman I spoke with on the phone had no empathy for my situation. Her tone was disrespectful to say the least. I'm not going to use their service again. read more

Easy to the point shipping. Shipping with Fedex, UPS, USPS & more. No frills and none needed. 1$ to print your label which you can email to them or print yourself on their computers. You can also rent mailboxes and get your package is delivered here for a fee. It seems like at one point this location also operated as a fresh juice and smoothie bar but that was not open when I was there. They have boxes if needed. Would return to ship out again. read more

IMail and More - Printing Services Near Me - Brooklyn, New York

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This place was a godsend during COVID. They are getting better at being open during posted hours and a dollar spent to mail a package here instead of going to the hellhole that is our local USPS is the world's most reasonably priced mental health care. read more

Real talk, I never leave reviews - but *Deneva* - fastest, sharpest, most efficient postal specialist in brooklyn. We appreciate you D!! We have a small business and come from .5 mi away just to get your help. Please don't ever leave so we don't have to find a new spot lol! Thank you for everything and all the best! read more

Talk about overpriced. $1.50 for a single sided black and white print out. $1.00 fee for using the computer for less than 10 minutes. $.50 for the print. Go anywhere else. read more

If you are reading this and considering requesting a mailbox or doing any kind of business at this location, reconsider immediately. This is the absolute worst experience I've ever had with a business! Not only are each of the workers incredibly rude and unprofessional, the owner doesn't seem to care anything about the business either. They don't answer the phone to address questions or concerns, help you navigate issues that they create, nor do they follow the rules required as a Commercial Mail Receiving Agency.The one person who seemed to know anything has recently quit and the only other people left in charge, admittedly don't know how to perform simple tasks. I wish someone had posted an honest review before I worked with them! Save yourself the trouble I wish I had! read more

I was happy with this place at first but it's been a real struggle for the last 6 months. They changed my mailbox key without letting me know and every time I come in and ask for an updated key im told they don't have it and it can only be made by their boss. This has been their response now for several months, so now, in order to get my mail, I have to wait for them to be available to open it for me. I was also told that it's not just me, but several others have been asking for their key as well. Little things like this matter and it's not at all a priority at this place. Anyway, just my two cents read more

Do not mail from here! My package is still showing that it never left the building after five days. That's not the frustrating part of this problem. Information given by the store clerk was never clear. Instead of explaining effectively, I had to deal with her poor attitude which gave me no sense of comfort about my items. Multiple people posted feedback on here about the same issues and seem like customer service is not important here. Employee engagement is critical to customer engagement. Good customer service is different from company to company, but the key characteristics of good customer service include a rapid response time to service requests according to what your service promised. Regardless of the receipt indicating 6-7 business day, this should be told verbally prior to any transaction. As a customer, I have every right to question your service. Yes, I called the police to file a report which I'm entitled to do so. You don't like the route I took and did what you need to do, great! I will take myself to another establishment. read more

This place is more efficient and cheaper than USPS. Believe it or not, they have boxes for all your needs, even the plastic package things where you would get clothes delivered in. More cost effective, too! If I am not mistaken, UPS does pick up from this place 2x a day, an afternoon and evening pick up. So your package is not sitting there the next day to be outbound. Also, tape is provided if you are taping big packages together, which is so helpful because I find USPS never providing any damn supplies when you are paying a fortune to send something to a loved one. IDK what else to say besides, I recommend this place and the staff has always been helpful and kind (: read more

I be seeing the bad reviews for this place and wonder if it's because people expect it to be UPS or the post office. I legit go here all the time. The staff hella nice and I've only had one package that's been lost. Let's be real, in New York that's not too bad. It's usually not super packed which I love. Go in and drop off is pretty quickly. The Post Office line be soo long, definitely go here instead. read more

The customer service rep was extremely nice and attentive and helped me get my package out quickly. Great experience

Have had a mailbox here for a year and have been nothing but pleased. I Mail & More is the fifth PO Box-type of place I've needed to use for my business and it's by far the best. Their mailbox fee is affordable, the service is incredibly reliable, they're open seven days a week and the staff is super friendly. Plus, if you have a mailbox, you'll get free email and/or text notifications when you get mail or packages. As for the $1 fee to drop off a package, I Mail prints you a receipt, takes ownership of and responsibility for your package and...they're running a business in one of the most expensive cities in the world. You're paying for the convenience of not having to deal with the Post Office (worth any amount of money in my book), or dragging your package to UPS (if you drop off a FedEx package here, there's no charge; the $1 fee is for USPS and UPS packages only). $1 seems more than reasonable. Thanks for the great service, I Mail! read more

**YET AGAIN**highly unprofessional service deliver with the most willfully ignorant attitude you can imagine. I arrived at 7:45pm with a package to drop off. The young lady states 'I do not get paid after 8pm and I have turned the register off'. I remind her its only 7:45pm to which she shrugs her shoulders and says AGAIN 'I don't get paid after 8pm'. **AGAIN**I remind her its 7:45pm and she simply says 'its 7:47pm and I do not get paid after 8pm'. All I needed to do was drop a package off and get a receipt but she told me to leave. **YOU GUYS MUST DO BETTER** Your staff are rude and ignorant. read more

Overpriced. Weighing of mail inaccurate causing mail to be returned. Customer service is lacking.

Mail and more is one of the most useful new businesses in Bed-Stuy. If you don't live near the C train (like a lot of us G dwelling Brooklynites), there is NO post office anywhere to be found. On a snowy day the mile walk to the post office is no fun at all. This place saves us a long trip, and man do we appreciate it! The best part about it though is the staff, they are 100% more friendly than the guys over at post office. The folks over at the USPS, well let's just say their not always too happy to see you....not here! They welcome you with a smile, and are super helpful! read more

IMail and More - The front of the store - Printing Services Near Me - Brooklyn, New York

I used this business to ship a package. After my shipment proceeded to show no movement for three days after drop-off, I stopped by to pick it up. I explained the situation to the employee and requested that she retrieve my package from the shelf so I could ship it elsewhere. I even told her no refund was necessary. She refused to return my shipment and claimed that it's IMail and More's choice whether they choose to withhold my property from me. I told her I wasn't leaving without my package and she threatened to call the police on me. I told her that's fine because I would explain the situation to them. She proceeded to shove me several times. Then she called her friends and family to come to the store to threaten me with physical violence. They screamed at me in front of customers and pounded their fists as a threat to me. I spoke with the owner Curtis who continued to intimidate me by telephone. Unfortunately I had to take legal action to protect myself and I want to warn others about how this establishment conducts themselves. read more

Had a great experience. The person at the counter was attentive and everything went quickly - and so friendly!

Not many places in bedstuy to mail. This is prime location Bedford and gates. I just feel that everything is rly expensive and there are too many surcharges. Cheaper to go to ups store or soemthing. read more

I never write reviews but I wanted to share my positive and professional experience that was provided by Deniva and the team at I mail and more during my visit there today So happy I decided to pop in there instead of waiting on long lines at the local post office. The staff here are amazing as they are very professional and friendly. Daniva ( please forgive if I misspelled your name ) and the team have that rare combination of skill - patience- empathy and product knowledge that is definitely a breath of fresh air Rt read more

Had a great experience shipping packages. Had bought broken items on amazon and had to return them. Employees were super respectful and helpful. Proactive even when I seemed lost but hadn't yet thought to say anything. Was also able to insure packages easily. Workers were very knowledgeable of shipment schedules and co-vid conditions. read more

Picked up package, quick and easy. Female attendant, extremely comfortable with her blue lace front and curlers. Hey, be comfy at work.

THIS PLACE CHARGES YOU A SINGLE DOLLAR TO DROP OFF A PACKAGE. Can you believe what a scam this place is? So poorly staffed, never friendly. The guy behind the counter wouldn't get off his phone to help me that place is NOT serving the community I HATE it. read more

I usually go to USPS to mail my packages to France . This time my BF dropped me off at this location . The price was CRAZY EXPENSIVE and I was caught by surprised and paid way above what I usually pay . Anyway called them today to ask how many days it would take to get there, since I could not see it when I tracked the package . The manager K responded 3-4 weeks . This has me tripping since I paid $137.67 for something that should cost $86.95 (flat rate at the past office) . On top of it I was rushed out the store and told they had completed the custom form for me, while I went to the car to get my card as I didn't expect the price to be that high . Now I'm super worried and upset with myself for not asking more questions and trusting them and taking my package back . On the USPS website it says 6-10 business days . I know that in the past I didn't have issues when I used USPS post office but this time I'm scared that I paid almost double and that my package won't reach destination and not sure if I even have insurance . I DO NOT RECOMMEND THIS FACILITY . read more

I have used this place before and usually it's fine, just like any other mail place. The worst you expect is it'll take awhile. What I didn't expect is them trying to rip me off. I came in with a regular envelope with 4 sheets of paper in it, mailing it from Brooklyn thanks Manhattan. All I asked for was a receipt with a date on it. Somehow that costs $9.50. When the screen with mailing options came up the clerk simply selected the most expensive one without even asking me. And that was after taking a ridiculous amount of time filling out all the computer forms (why), typing with one finger and having trouble with obscure street names like Broadway. This is the last time I'm coming here. read more

Excellent neighbor postal service. USPS, UPS, FedEx, DHL. Staff is patient, professional and polite. Patient customers. I thank God for the convenience. With covid precautions 6 foot line was outside today. Well if we want our mailing to go. We must wait. read more

I have used this place regularly. As long as you print the large version of the return label and tape it to the box, they ship it for $1. They can also print it and tape it for about $2.50. Staff was either polite or neutral when I visited - no issues. read more

I really only go here when I HAVE to send something out immediately and have very little time to wait in line or go to a further store. The only good things about this place are that it's close to my house and there's rarely a line. They charge to drop off ANY package (UPS, USPS, etc.), they rarely have even basic items in stock (for example they have no flat-fee USPS boxes, but conveniently they will SELL you their boxes), and they are often not actually open at the time their hours say they will be (opening late or closing early). read more

Every time I think I can't hate this place more, I do. Charging for drop offs only make people wanna go elsewhere. They are always out of stock on pretty basic items. When this place opened I was so happy to have a local business to support instread of staples or Office Depot. Yet, this is the kind of place that makes supporting big businesses that much easier. Sadly. read more

It costs $1 to drop off a fedex return package with a prepaid label. They didn't even print the label, I did. Never in my entire life have I paid for a box that is already free to ship. Absolutely nuts, next time I will ask fedex to come to my door to pick it up which is FREE LOL read more

Staff here acts like the simplest thing is a huge inconvenience. Bedstuy deserves better than this dump. Also, they wanted to charge $35 for local NYC suburb ground shipping that costs $10 online! I understand a small service fee for retail, but 3x the price is insane. read more

Pros: - its close to my apartment - rarely a line - computers always look open... if that's what you need Cons: - LITERALLY EVERYTHING ELSE! - always out of stock on basic supplies (i.e. flat rate boxes or shipping labels) - worst customer service. To be fair, it feels like they're not intentionally rude--just don't know wtf they're doing. - employees never have answers for questions. And they're not willing to ask a manager or the owner to get the answer. - Where else do you get charged $19.33 to ship a MEDIUM FLAT RATE package via usps?! Should be $13.60. Ugh, I hate this place. read more

Mail and more? Should be "mail for more." If you want to be charged $1.50 for printing one page off of a usb, come here! If you want your smoothie made from warm fruit covered in flies during a hot summer day, you've found your spot! Don't waste your time coming here. read more

Basically you go here to do one of three things. 1) mail some junk you just sold on eBay. 2) get your gigantic packages delivered from Amazon because your land lord is a shit and can't get your packages to you right. 3) print something because you don't have a printer. 9/10 people in here who are jamming the line or complaining about this place on yelp are A) trying to re-launch the space shuttle via a iMail employee, B) send something to Denmark (via notary public) or C) ask ten thousand stupid questions, ie 'why is the sky blue' 'why is water wet' Overall: take it easy in here it's not that complicated & the service is good enough (and friendly too) and don't even think about showing up on Sunday's cuz they are closed read more

My colleague and I came to the store to get two pieces of mail delivered. We needed packaging to cover the two pieces, so we were trying out the envelopes in the store. One of the employees accompanied us while we were doing this, and let us put our items in the envelopes to see if they were a good fit or not. One of the envelopes we were trying out ripped on the corners because the material was not that strong. It ripped by accident, and not on purpose. To our surprise, the employee at I Mail made us purchase the damaged envelope. Being a business owner myself, and coming for a family of business owners, this was a shock. If a customer damages a product by accident, you damage it out. It is simply the cost of doing business because items in your store get damaged or become unsellable by accident often. The employee in I Mail insisted that we buy the damaged envelope that we can't even use. I was even more shocked that he was so persistent over a $3 envelope. It made our shopping experience extremely uncomfortable. Needless to say, I will be advising my office to go to other mailing locations in the area and not coming back. read more

Months ago this place was run by one middle age guy, who hummed while he worked and was incredibly pleasant to do business with. I specifically went here because the USPS makes me want to burn down buildings. I liked this guy. Sure, the prices are a bit inflated, but the stress level went down when mailing a package. Unfortunately, the golden days are over. The past month or so there's a group of young kids running the show. And while I think it's great that they're getting some work experience, they are useless. No idea how to solve a problem, figure out simple math, help you send a package. There's always like 4 kids there--- not a single one knows what the hell they're doing. Back to the days of waiting in line for 45 minutes at the post office I guess. Sorry, kids. I enjoyed the rap music that seemed to be the focus of I Mail & More more than helping me send a Fed Ex package. Jesus, I couldn't even buy postage to send a letter last time I was there. Good thing you have a cafe! UPDATE: today I went to this place to Fed Ex a letter across the country. Standard overnight. The lady behind the counter: "$121.00 or $101.00 flat rate." The girl at the Fed Ex a block away on Bedford: "$49.00." UPDATE: "Hi, I want to mail this to Canada" "That will be $21.00" "Lemme go check on that" Girl at FedEx noted above: "Ten dollars please." read more

It is about time this neighborhood got a full service post office! They offer a variety of services like UPS, USPS and FedEx as well as mailbox rental, photocopy, fax, oversize shipments and small stationary/gadgets. The staff is friendly and it is spacious and clean inside. I will definitely be going back . I think it will be so busy around Christmas time! read more