Long lines and sometimes it's not Worth the wait because when you get to the window they act like they don't wanna help you and dismiss you quicker then you got there. read more

Want to go to the worst place on earth. The albino looking guy who is always there is very nice...My mail just stopped coming. Over half a month without even junk mail. Go inside this place and look around, it's disgusting. The customer service person was nice in that special condescending way. After calling everyday and waiting on hold I've given up. In case you stop getting mail from USPS do yourself a favor and give up. It means you don't have to worry about bills or money anymore. Soon I'll be sleeping in a cardboard box right outside the post office. THEY WANT ME TO LIVE OFF THE GRID. So I'm gonna live at your house If you have an issue with the post office here in America the first thing you should do is KILL YOURSELF cause nobody is helping you at all. I wish more people shot up post offices instead of schools Hey USPS take my mail and shove it in your slot read more

If you live in Williamsburg you will pay high rent but never get your mail. To many things to list here and it won't matter. Just know that I have lived here over 20 years and it has always been the worst okay office in the whole wide world. I have lost so many packages and so much money because of them them. I hate them. read more

Definitely not as psychotic as the one on Debovoise but this one closes at random ass hours on random ass days.

Hello and welcome to 2018! Oh wait, this is the post office. Ok, welcome to 1970... Why on earth did O assume that things improved here? Until now I am not sure. The place is slow, the people who work here are slow. And I felt as if they were doing anything to make the customers never want to return here. Well, mission achieved. I will never come back here. read more

nope just nope... This will be the last time I will be using their services for big ticket items, the staff the the Van Nuys branch are incompetent. A fair warning a thief may be working among them. read more

As I had a bad experience with this Postal Center, I decided to read the reviews, And this is my opinion, (Mrs. Victoria you're right And wrong in the same message yes) it's a busy post office center and people in the center are extremely helpful, but there is almost no way to get to them over the phone you need to call 10 times in order someone should get to the phone! And it's a busy post office, yes! How many windows you got open? The most I have missed seeing is 3! So what are you trying to say? (1) you can't get to them over the phone (2) The post spreaders or not through turning the tracking information at night Jazz the next morning (so you can track your packages online) (3) extremely good customer service-both as a day got 2 ZIP Codes and hundreds of hundreds of people they should have some more windows open! read more

US Post Office - Do you all this responsible tracking information today's date is the 23rd - Post Offices Near Me - Brooklyn, New York

If you need to drop off a package that already has a label don't go the pull down drop box. There is a door right when you walk in -- it'll be slightly open. Inside is a cart with a bunch of packages. You can throw yours on there and it'll be scanned and sent out within 1-2 days. I've been doing this for the past few months no problem! read more

Horrible service. I can't believe my taxes pay their salary and pension. 7 out of 10 I never get my packages delivered at my home. I always have to return to the USPS so they have time to find my item. Horrific service! Hands down. read more

As much as I cringe on any government service offices, I absolutely hated every part of this experience. My dad sent me important time sensitive mail via 2 day shipping. It didn't arrive on time, nor was a slip left at my apt. I can't tell who to blame, but since the tracking number stated that it was at this location, I came here 5 minutes before it opened, waited with other poor souls, and was both frightened by staff angrily cussing in the back and disgusted by the service from the one window dude who impatiently asked me for proof of residency. As one of the first customers on a random weekday who was hoping for OK service, was terrified and terribly pissed off with almost no hope, I can't imagine how much worse this office would be later in the day. Avoid at all costs. read more

Zero stars. Yes zero. This place is a disaster. It now looks like a bomb went off in it -- forms everywhere, no trash cans, litter, crumpled papers, loose envelopes on the floor, no forms anywhere, no priority mail envelopes, no pens, we are talking crap all over the floor and what, the only salvation automated machine was broken (ugh but someone did put a note on it saying "Don't bother, this never works") and wait for it....a line of like 15 people, of course no matter when you went. AND THATS JUST THE FRONT AREA! The back working area was also a disaster! Who the hell knows how anyone gets their packages when they are half falling off shelves and supplies just randomly scattered all over the place, with just TWO PEOPLE THERE! Insane. The two girl "representatives" we talking to each other, with a mild "attitude", but joking and talking with each other as they helped the customers who couldn't wait to get the hell in and out of there without some kind of verbal scathing. Worse than the dentist or a colonoscopy. I went because my postman has failed to leave my pink slips, so this third time I thought I'd intercept my package. I finally got it. She put in the glass holding chamber thing, and before pulling up my side to get it, was told to sign something and write my address. I thought it would be a piece of paper, so looked back to the normal customer window area waiting for a form, but apparently it was supposed to be the credit card screen. The woman goes "duh!" to her friend. I immediately and reactively mimicked sarcastically and with attitude of my own, "duh, this place is so ghetto". I got away with it, maybe because I am a minority on so many levels, but it could have led to an issue. Perhaps it also didn't because there were about 15 people who heard all of it waiting behind me. It is a total ghetto. Stay away if at all possible. read more

Everyone knows the Post Office in New York is a miserable experience and this is no exception. In fact, this is probably one of the worst I've been to in this grand city. However, there are a couple things you can do to make it less despairing. I had to come in to pickup a package that I had "missed the delivery" to my apartment and this what I've come up with: 1. If you can, arrive as early as possible. They open at 9:30am and close at 5pm - I got there 5 minutes after they opened and was one of the first people helped. I still waited 45 minutes to get my package, but still. 2. If you "missed your delivery" and have to come in, make sure you have your slip with the package/tracking number. The employees need it to find your package. If you don't have one (like me,) go to the self-service package drop off kiosk and print off a receipt with the tracking number you have, even if the system says it can't find your package. They have it, they'll just need your last name and address, as well. 3. Use GoPost.com to avoid dealing with the lines and employees. 4. Know that this is going to be a long and arduous process, but you will survive because New Yorkers always do. Shout out the guy manning the package pickup counter. Though I can't say my experience here was pleasant, he still did what he could to find my package. read more

I almost didn't come here because of all the bad reviews, but I had a great experience! Only one person was working when I came initially, so it did take some time, but the woman that helped me was super sweet and funny. Usually, I hate going to the post office, but I was pleasantly surprised. Hopefully, this place is turning things around!! read more

This is not just the worst post office, but the worst place in the world. I've seen the same puddle of vomit on the floor there multiple weeks in a row. The delivery is the worst. My packages are just never delivered and it seems like the letters are passed off to a homeless person for delivery because I've never seen the same carrier twice and they are never in uniform. The employees here must be running some sort of drug or child prostitution ring or something because they are not delivering the mail and seem annoyed at anyone who would try to use a postal service. read more

Abysmal dystopian hell. They will refuse to accept packages with paid postage, even if you wait in line (for an hour). They greet you with a sour face and tell you to leave your parcel in some unsecured location, so it can be stolen and you can't even file for a claim because it "hasn't been accepted". Indeed. They need supervision but they don't have it. DO NOT USE THIS POST OFFICE if you can at all help it!! read more

I fully agree that this is probably the worst post office in the United States when it comes to package delivery- but after months of my own experiences of waiting in line for days/calling an endlessly ringing phone line/writing emails to complain that nobody bothers to knock on my door or most times even leave a package slip, I found a solution. Please go to the USPS website and get yourself a FREE GoPost account- it will change your life. It's two feet away. Packages will actually appear in it! You will get notified via text when they are there! You will never have to step foot inside this post office again! You're welcome. read more

WORST post office EVER! Terrible service, RUDE workers, Unorganized I was on the line for 20 minuets and when I about to go to the window the staff just put sign stamp&money order and kick me out of the line and said I have to go to another line, start again from the beginning! What a F*** and I spent another 30 minuets on the back of the line. read more

US Post Office - Post Offices Near Me - Brooklyn, New York

I have lived within this zip code for 35 years. it has sucked all along. there are many things to loathe about this ABYSMAL post office. the top 3 are: 1. they left you a slip to go pick up your package at the post office. they didn't even ring the doorbell. 2. the ridiculously long lines when you go to pick up your package 3. at long last, you hand them the slip, and they go back into the back. and you wait and wait. and when they return, they tell you they can't find your package. what are they doing back there / can I go back and look? if this were a business, it would have been out of business a long time ago. shame. read more

I don't think this post office gets enough recognition what they do. I had a major issue with a package intercept and they were quick to resolve my issue within a day. Great customer service. As many do not know the US post office does not have enough workers because they don't have enough money to hire more workers. To give great customer service under staffed and working under pressure is a hard thing to do. read more

US Post Office - Post Offices Near Me - Brooklyn, New York

I paid $103 for 1 Day Priority Express Shipping and the Package was scheduled to arrive the next day at Noon. The package arrived today, so it was an entire day late, which shouldn't be the case when a customer is spending so much money. The box was also damaged and not handled with care. The contents were noted as perishable and it didn't seem like anyone took time to handle the box as such. I won't ever send anything express, especially perishable good, through USPS again. I'll be sure to use FedEx or UPS next time. read more

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Worst post office EVER! The "manager" on the phone is a complete asshole! I called to confirm a package was there, a simple question. He tells me he can't look it up. So I ask if I can speak to anyone else. He literally then yells "Can anyone help look up a package" and comes back and says nope! No one else here to help you with that. Like seriously how does these people get hired. If u don't like ur job then quit. I wish I could give them 0 stars read more

Don't bother going here. The clerk was rude and condescending towards me instead of being helpful. They need to reevaluate their staff.

Hands down the worst Post Office in Brooklyn. Mean tellers, terrible and unreliable letter carriers, and god forbid you need a certified letter delivered on the date paid for and promised. If you ACTUALLY need something delivered on time in Williamsburg, use FedEx or UPS. I've lived in this neighborhood for almost 20 years, and this Post Office has done nothing but get worst! read more

I went to drop off a personal package in addition to a distinct clothing rental package that is easily recognizable. I thought the clothing rental package label was USPS. The minute I walked in with my items and headed to the window, a woman who worked at the post office started yelling at me across the room: "MA'AM HOW MANY TIMES HAVE YOU DROPPED THAT OFF HERE? WE DO NOT TAKE THOSE! I HAVE SO MANY OF THOSE IN THE BACK! WE ARE USPS NOT UPS" and I was so surprised and so taken aback. I maybe dropped off one here like a month ago but it's a common clothing rental service. Tons of these boxes are being circulated throughout Brooklyn. It was a mistake, and I won't take it to USPS again. But it was such an unpleasant, unnecessary, and uncalled for experience. She could've just told me that nicely. Terrible and rude. read more

Monday afternoon, friends and I are trolling about Brooklyn looking for a post office to check out. Standard. We happen upon this little gem. On the outside, it looks nothing special. American flag, engraved motto, "Neither snow nor rain nor heat" yadda yadda yadda (Bing "Seinfeld" if you don't get the reference) heard it all before. We're a tough bunch to impress, but once we were inside, one word: "Woah." (Neo, "The Matrix") This place was seriously popping. Eight teller windows, gorgeous gold-plated pens, tons of envelopes, sick Rolling Stones song ("Start Me Up") blasting from the radio. We eagerly got in the huge line and scoped out the VIPs. Standard Williamsburg crowd, hip kids from all around chilling with their boxes and PostSecret cards. I peeped Barry (homeless dude, kind of a big shot around the postal scene) catching a snooze over by the P.O. boxes. After a long wait, we made it to the front. Our post officer Linda was a super hot babe. Jim ran some sick pick-up artist lines on her (he couldn't do kino because of the plastic partition, but he complimented her uniform and asked if she made it herself) while I gave the pen a test drive. Smooth as a heroic dog's fur. Terry put five bucks into the stamp machine and browsed the selection: a ton of classic stuff, including a pretty obscure Helen Keller 5 cent. Jim got Linda's supervisor's digits (it was a dude, but that's cool because we're all bi) while I sneaked out a pen (word to the wise: if you want to up your postal game, check out Skrillatelist420's WikiHow guide on removing attached pens). Honestly, I can't sing this post office's praises enough. Easily one of the top twelve in the City. Next time you find yourself in Billyburg looking for quick package fix, make this stop numero uno ("number one"). read more

Here's one. I had a package that I wanted sent to Australia. Where does the bitch send it? Austria. I (as usual) yelled at her behind the glass window for a while about how moronic she was, and another customer behind me from Austria got involved, her package had been sent to, wait for it, Australia. read more

I have tons of problems with this post office as well. Lots of late and misdelivered mail. We need change. My suggestions: E-mail the Postmaster General of the USA: patrick.r.donahoe@usps.gov File a complaint with the inspector General office: http://www.uspsoig.gov/form/new-complaint-form E-mail your congressional representatives: http://www.house.gov/htbin/findrep?ZIP=11211 read more

Two more packages lost. TELL ME, USPS, WHAT DO YOU DO WITH ALL THE PACKAGES??? I really don't understand. You have one job: deliver mail. How is it that you are completely incapable of doing so? I'm not letting these two go. I will dedicate my life to making them fix this if I must. read more

First, I want to say I love my local post office. The employees are always helpful and efficient. It's an actual pleasure to go there. I wish I could say the same for the delivery service. I tried mailing a box of books from Simi Valley to ABQ. Books are heavy and expensive to ship, hence the choice of USPS. They told me it would take a week via road. I decided to allow extra time -- 2 weeks. But they are still nowhere to be found. Apparently they MIGHT arrive on Monday, June 25. This is after I was told they would definitely arrive by June 19. I imagine they'll arrive in the end--which won't help me since I'm an author and have reading events coming up. The moral of the story: if you have a lot of time, like a few months, use USPS road. If you want your stuff to arrive on time, spend the extra doubloons and use UPS or FedEx. read more

Worst Post Office EVER!! And I've been to plenty of terrible ones (Canal Street in Manhattan, anyone?). Thank goodness for online tracking, because I would never get my packages otherwise. Four times now, I've tracked online, only to discover that it claims a delivery attempt notice was left, when it, in fact, was not. One time there was no tracking number, so the item (which was small enough to fit in a mailbox...I don't even understand why the postman wouldn't just leave it there) was sent back! And bear in mind that these instances happened at two different residences, so it's not just that I have a terrible postman--this is apparently a problem afflicting the whole branch. Now I have another package that I'm waiting for, and the tracking tells me it went out for delivery a week ago, but it was never delivered and the tracking status has been stuck at "delivery status not updated" since the day it allegedly went out. I've called the 1-800 number numerous times, and all they do is tell me to call my local post office. Too bad no one ever answers the phone or I get a busy signal every single time! And god forbid they invest in a little thing called VOICEMAIL. Worse, the last time I reached someone at the 1-800 number and told them there is never any answer at the Post Office, they told me I was calling the "wrong" number even though I was using the number on the USPS website! Of course, calling this new number, which by the way is 718-387-7605, I still get either no answer or a busy signal. This is ridiculous! At this point, I do not expect to ever see this package. I would also like to point out that going to the Post Office is no better than attempting to have things re-delivered. Lines are ridiculously slow and there is never anyone around to simply answer a question. Additionally, while this office used to be open a bit later on weeknights (7, I think), it switched to closing at 5:30 p.m. maybe a year ago, so if you have a normal job it is basically impossible for you to visit the Office on any day but Saturday. Additionally, when they first changed hours, the sign on the front of the Office that lists the hours wasn't corrected for months, and neither were the hours listed on USPS.com or even their automated phone help. Why is the United States Postal Service so horrificly inept?? UPDATE: I went to the Post Office in person the day after writing the above review, waited forever, then they couldn't find the package. Of course not! Instead, a guy mumbles something I could barely understand and gave me two more phone numbers to call. I called the next day and FINALLY got through. Not that it was any help...the woman just told me to keep an eye on the tracking and it should eventually tell me when the package goes back out. So now it's MY responsibility to make sure you do your job?? Five days later, on a Saturday, I walk out of my house just as a delivery truck pulls up. The driver hands me my package and it is completely crushed. Flattened! All four corners are ripped open and the sides are squished flat. Luckily, it wasn't a fragile item and there were no small pieces that could have fallen out. Oh, and the cherry on top? The online tracking still says "delivery status not updated." P.S. HERE ARE THE TWO PHONE NUMBERS THAT DO ACTUALLY WORK: 718-599-1495 and 718-348-3000 read more

No one ever believes me when I say this is the worst post office of all time. Except for people on Yelp, perhaps, because this is the worst post office of all time. I once lost a package because the dude here informed me that my name was not on the mailbox. This was not the mailman at my apartment, this was the man I was standing in front of in line at the post office, holding my official USPS change of address form that said I'd been receiving mail at that address for the past two months. But because my name was not on the mailbox, they could not check in the back for the package they lost. That, incidentally, never got recovered. There was also the time my roommate's cousin sent us packages from Amazon and Barnes & Noble, only they were never received. We went to the post office to be informed they'd been returned to headquarters. Her cousin ordered them a second time, and guess how many packages showed up at our apartment? If you guessed four, you'd be right. We were just flat-out lied to. I try not to make assumptions about other people's lives, but everyone at this post office hates their jobs, themselves, and definitely you. read more

Contrary to most rational people, I don't hate every time I have to go here in person. They're wildly understaffed and occasionally complete raging assholes, but at least when you're there, you accomplish why you went there (99% of the time). No, I reserve every drop of my postal-based vitriol for the people who work here and don't feel like actually trying to deliver packages to my house. If I had $10 for every time I have delayed my own life to sit at home waiting for a package that never came, only to suffer the indignity of going online and reading the tracking info informing me that a delivery attempt was made, I could fund my own package delivery service start-up. So, assuming I blacked out, fell into a rip in the space-time continuum, or went selectively door buzzer-deaf for a day, I go to my mailbox and discover: A. the rest of my mail managed to make it to my house JUST FINE, and 7. no one left one of those stupid pink notes about their alleged "delivery attempt." I know you postal workers are not invisible ninja ghosts who "attempt delivery" by haunting my mailbox or anything, so WHERE IN THE GODDAMN HELL IS MY STUFF AND WHY WON'T YOU BRING IT TO ME WHEN YOU PRETEND YOU'RE TRYING TO BUT WE ALL KNOW YOU'RE NOT. I've gotten to the point that I'm starting to believe that the "package delivery people" for the USPS are either trapped in an alternate dimension in which door buzzers, leaving a package, or writing notes on a stupid pink form are not options, OR they are cardboard cut outs that spend the day in the back room of the post office gathering dust because the post office won't admit that it can't afford to actually hire package delivery people. *Also I'm pretty sure their phone number actually dials a broken payphone located in one of those rotting, disused subway stations and this is why THEY NEVER ANSWER IT. read more

I recently gave them some credit for trying. And I will take it all back. I was missing mail after a 'hold mail' order, three people at the post office, including a supervisor, can't find anything and swear there is no mail. All of them grumpy and with the foulest attitude possible. I track down my mail delivery guy and ask him 'dude where is my mail - I cannot find it' - and he responds "because they are all a bunch of idiots in the post office. go tell them it is in the red 'hold mail bin' - I went back and guess where my mail was.... They would not find their own ass in a brightly lit room. read more

By far the worst post office in New York City. Refuses to ship large packages, doesn't understand international mailing, can turn a three person line into an hour long wait, and will leave children's vomit on the floor for hours. Plus, there's nearly a riot of customer hostility every time. Can't say I blme them. I actually use UPS now (damn the cost), just to avoid dealing with them. read more

WHO STOLE MY NEW SHOWER CURTAIN WITH THE COOL ANIMAL PRINT?! The postman continues to leave packages in the lobby of our no-doorman (no locking front door in fact) apartment building. Even after tenants posted notes asking him not to leave packages in the lobby. This morning I found my package ripped open with nothing in it but the packing slip. And a neighbor's birthday present from her aunt, also stolen. I hate this post office with the heat of a thousand suns. read more

This place is the reason normal people suffer from cerebral aneurysms. You get there, and there's no freakin automated machine. How is that possible? Isn't every post office required to have at least one? And also, is every person in Williamsburg running an Etsy business out of their apartments? Literally every person in line will have no less than 7 boxes filled with fake vintage jackets made out of recovered license plates or some other kind of Williamsburg cliché that they're trying to ship to thousand different locations which the tellers of course wont comprehend. And of course, god help you if you have to go pick up a package there. They will take your ticket, go to the back, and after what will be no less than 10 minutes, will come back with one of your packages. But only one at a time. I'm pretty sure they've got World of Warcraft running in the back office and they're running dungeon raids in during each package pickup, otherwise what else could be taking so long? read more

Nothing new to report here, but this place is a absolute nightmare. If you stop reading right now, just know I'll actively avoid using USPS in any way shape or form as long as my mail and parcels go through this abomination of a branch. Here's why: Three (3) separate parcels, coming to my residence at three (3) separate times resulted in three (3) lost parcels. Yes. I get it. Superstorm Sandy. I was patient. I came to pick up the parcels four (4) separate times. The first two times were for parcel A. Then when parcel B and C came within a few days, I came again. Each time, I waited in line (at least 30mins, let's not even get into that), kindly showed them my parcel information, and patiently waited for them to retrieve it from the back to hopefully continue on my merry way and go about my day. Nope. Each. And every. Single time. Nothing. A simple shrug. "Too bad," "whoops," and a "sorry," we're the responses I received from my respective visits. The only reason I got a "sorry" the third time was because I actually lost it and started to get pretty upset with the postal worker. Fist-banging and yelling were allegedly used, some sources say. No regrets about my behavior, because the employees there are LAZY and INCOMPETENT and simply could not care any less about their jobs or whatever needs you may have involving any sort of deliveries. Have a little pride! It's embarrassing to watch you drone about. I'M LOOKING AT YOU, KIM! After a phone call to the USPS main customer service I was able to "file a claim for an investigation," whatever the hell that means. I'm sure Magnum PI was on the case, but I wasn't happy. So here's where this story--nay, epic tale of me vs the machine--takes a swerve towards a happy ending. I called the S 4th branch local phone line. A LOT. They don't pick up, and I don't mean that figuratively. I mean, they literally DO NOT pick up their phone. Go ahead, call them. They'd rather try to run out the clock on their miserable day than be of any help or service. My iPhone tells me I telephoned them fourteen (14) separate times this past Saturday. Guess how many times Somebody picked up the phone. Once. One time, a man picked up. "Pinch me, I must be dreaming; is this the post office I've been calling every 15-20 minutes since 11 this morning?" The man on the phone, Mr. Sheddy, calmly but unapologetically listened to my problem and frustration, which was beginning to border on "at risk for going postal." He put me on hold, and within two minutes, all three parcels were located and ready to pick up. The reason I'm done with this office? All the stuff was simply sitting there the entire time, the staff doesn't care whatsoever, and contacting the manager is frankly more difficult than any other communication I've ever experienced. This office is a cancer and needs to be destroyed. The building would make an incredible loft space... Also, I'm buying the office an ANSWERING MACHINE for Christmas. I'm sure it won't be used or checked, but they've just been so wonderful, I've gotta show my appreciation, ya know? 'Tis the season, after all. Happy endings are the best! read more

They sent my package parcel post instead of priority, like I said 3 TIMES!!! Don't bother filing a claim because, by the time they investigate, your package will be get to the destination late. And talking to the manager is a joke. How can a government institution hire that many uneducated, lazy people? These people get paid a TON of money for screwing up and being nasty. Now, I will spend every day doing everything in my power to make sure that this postal worker is fired. Ignorant fools should be unemployed if they can't do their jobs correctly. P.S. don't bother trying to call this post office. When the line isn't busy, they just ignore the ringing. They are the most worthless bunch of oxygen wasting rejects. read more

Seriously some official needs to go in there and see whats up. There are some days when there's no mail delivered to our building. At all. And when I get my weekly magazines, they arrive several days late. THat is serious BS, no excuse for it. If you're going INTO the post office... take a deep breath. You're in for The Experience. Read on to other post-ers, you'll get it. read more

As if this place needs another bad review. But really, this has to be the worst place anyone will have to experience. I'm sure most Post Offices have bad reviews on here but this place is just unexplainable. Missing packages (without notices), no mail for a few weeks, nobody to answer the phone, huge lines with only 1 or 2 (very slow) workers, extremely rude Managers. The worst part, what can be done about this? Zero accountability. read more