I visited this USPS office today to purchase a money order. After waiting in a long line, I was finally called to the first window. The employee spoke so quietly that I couldn't hear what she was saying. When I politely told her I couldn't hear, she became impatient and raised her voice at me in a rude manner. I explained that I was there to purchase a money order, after showed her the amount, she directed me to look at the payment screen. When I noticed the amount was higher than I expected and politely asked why, she responded impatiently that there was a fee for the money order. Since this was my first time purchasing a money order, I kindly asked what I should do next. Instead of explaining the process, she shouted, "Give me your card!" While I was looking through my wallet for my debit card, I noticed she was laughing and chatting pleasantly with her coworkers. However, every time she spoke to me, her tone was cold, impatient, and hostile, as if I had done something wrong simply by asking questions. I completed my purchase and still thanked her before leaving, but I walked away feeling upset and disrespected. No customer should be made to feel intimidated for asking simple questions, especially when they're unfamiliar with a service. I left feeling like I wasn't treated with basic courtesy or respect. I hope USPS provides better customer service training so that every customer is treated with patience and kindness. Unfortunately, based on this experience, I will avoid returning to this location if possible. read more

Worst post office ever Had a package sent to my house marked "delivered". Asked neighbors, put in a dispute at eBay and was denied cause they said post said delivered, and the package eventually was sent back to the seller when I never picked it up from the post office (even though they marked delivered and never left a pickup slip) Fast forward I repaid and had it sent to my OPEN BUSINESS in the same zip where they now said "no safe place to drop package/left messages" even though we were OPEN AT THE TIME. No slip was left. I'm now in this line with no one in the windows and I can hear all the employees in the back yukkin it up and laughing. Would be great if a single employee gave a rats ass about anything here read more

US Post Office - People waiting with no one helping them - Post Offices Near Me - Brooklyn, New York

workers are very nice but them line won't move after 15min.... So I hope this station put self-service machine. I request throughout web. It's close to the train station, Flushing ave. read more

I haven't been to this post office in years. Unfortunately my amazon packages went through USPS. Came on a Saturday morning around 10:30. No line I was next. So many booths when the lady called me I didn't know which window. I gave her my ticket and ID. It says 2 packages. She brings one box says nothing and walks away.I stay there because now I need to get her attention. She is being loud doing something else and I hear her tell another worker." Wtf is she still there?" She comes back to me and I say it was two packages. She's like oh let me look. Finds it and places it on the counter and is still talking to a coworker. The entire time no acknowledgment no professionalism and yapping to her coworkers the entire time. Basically anyone can get a job these w read more

Honestly, most of the people coming into this usps don't listen and take frustration out on the workers. They get through with guests in reasonable time and stay professional while doing it. Gladys helped me today and if it weren't for her help and patience i wouldn't have gotten my passport approved. Thank you so much! read more

I would give a 0 star if possible. I arrived for the passport appointment on time and waited on line. The person ahead took a long time. By the time it was my turn, the lady refused to take me and said I was late and I had to reschedule. Ridiculous. read more

USPS is The worst post office in US. Do not use unless you absolutely have to. Service request is a waste of time.

Don't pay attention to the bad reviews the women and men at this post office here are all lovely ! I can not say that about the clientele i have witnessed people giving the workers harassment and an unfair time . The place is efficient especially compared to others in the area Being living in the area for over 10 years thanks for all your hard work read more

It's the Post Office, it gets a bad rap already. Why? Because people love complaining about it, but where else can you get mostly reliable service for dirt cheap? But the working conditions and funding of the USPS is in a terrible state and you can blame your Republicans for that. Regardless, this one was in bad shape. Before I write my review, I think most of the people who would write a yelp review for this place would come from a more privileged position, including myself, so their standards and expectations would be a lot higher than what you would see at this point, so keep that in mind. The conditions of the place was pretty bad and dilapidated. The service even worse. There wasn't a long wait but when I got up to the window and asked to ship a tiny package, she asked me to turn it around and stick it in the window. The worker was talking to herself, so I thought I would be friendly and joke around with her too, but it turns out she was on her phone. She didn't ask me anything, just punched in the address and gave me the total. Didn't interact with me once. Didn't ask what kind of shipping service, any additional add-ons, or anything. I paid, asked her when the expected arrival date was, and left with a bad taste in my mouth. I don't like to give bad reviews, I usually err on the positive side more often than not, but this place deserves my very rare 2 star rating. read more

You will have better luck walking to wherever your mail was sent from and getting it in person than waiting here. It will probably be faster too. I arrived at 10am to pick up mail, it's now 11:55, and I still haven't received it. read more

Terrible service. All the workers here were terribly unprofessional and yelled at me and had an attitude for asking a simple question. Walked out so disappointed by this disrespect as three women were all screaming at me at once. Disgusting service!!! Don't come here if you have another option. Would give 0 stars if possible. read more

US Post Office - Post Offices Near Me - Brooklyn, New York

Have come on multiple occasions where the location has been closed when they were supposed to be open. It's currently Saturday, past 9 and the location is closed. Their website listed them open at 8. There's a line forming outside and everyone is irritated, in their own right. This isn't okay.​ workers are rude and unfriendly , and whenever you have questions they respond with attitude. It's unpleasant to come here, I do understand they're busy and underpaid, but seeing others and their low ratings, I would say this isn't a unique experience read more

I need to start off by saying postal workers probably aren't paid enough and have to deal with a lot of wrath. The woman that helped me found my package and helped me out, which was great. However, when I initially wasn't there to sign for my package, I was given 1 day notice or the package would be shipped back to Germany. I immediately rescheduled a delivery, it didn't show up. Then the mornings after that, I get an email that they attempted in the morning when I was home, they didn't. I made 2 reports with customer service in hopes they wouldn't just ship it back, but when they said they attempted redelivery, it would immediately be shipped back overseas. I called the branch and no one answered so I physically went there and what do you know, my package was there even though an hour earlier it was apparently attempted to be delivered. I don't believe it ever left USPS. It would have still been on the truck if it had actually been attempted. I've never been given 1 day to recover a package from a missed delivery. This was all pretty extra. I never leave reviews lol read more

I normally don't leave reviews about post offices but I'm just done . The post office opens at 8 am . I've been there since 7:40 and left at 9 am . Disgusting !!!!!!. What's the most disgusting thing though is the filth . The floor looks like it has not been swept in weeks and papers on the floor so to be honest I don't feel like they clean anything in here and I'm sure they didn't clean the air knowing how many people come in and out of the post office , so please be careful at this post office . Bring your alcohol spray and hand sanitizer. It's like you wait on line to come in and still on line waiting inside because there is only one teller here . It's just annoying and frustrating . It's hard enough to be around people during covid and now you're not following safety precautions which makes me uncomfortable . And there is just one teller ONEEEEE . And there are a lot of people waiting inside and outside . The line is around the corner . It's just so frustrating and annoying . I hope they can get it together . read more

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If you can avoid this post office, do so. If you live in this area and this is your post office, I'm incredibly sorry. This post office steals checks in the mail from it's own neighborhood. We got 4 checks stolen within a week. What the post office doesn't understand is that we receive emails with snapshots of the mail arriving for the day. I spoke to their manager 3 times and got the same bs excuse. "We don't have any record of your mail." Of course you don't....yet I have my own records of it? read more

This place is a toxic hot mess. The women working here are abusive to customers and project their irritability via yelling, glaring and rude behavior. It's very clear they're unfit to interact with the public. The Greenpoint location isn't great either but this one is the WORST of them all. read more

I am upset usually I drop my packages off and they are scanned and start shipping with in 24 hours. This week Hs been horrible! WE MUST ADVOCATE for more funding YELPERS. Otherwise service is always quick and easy. The workers are doing the best we shouldn't be so hard on them. It's been two years using them so far haven't run into issues. read more

Let me just say first off, the ONLY reason I even bother coming to this post office is because I have a PO Box there that I set up for my business needs, so it would be hard/annoying to close it. Still, I'm debating on doing just that because this post office is HORRIBLE! Expect to wait over an hour to pick up a package (it once took me just under 3 hours to pick up a package!). I've tried to limit my use of this post office: using Amazon locker and hubs; going to UPS stores for outbound deliveries; even shipping what I can to the store and trekking out to pick it there (so fun when you shop from a store that has 2 stores in NYC and the 2nd is way up in the Bronx). I don't even live in this area anymore and the post office near my house is far more efficient. Still, I unfortunately get the occasional package or certified mail so have to deal with the mess here. Today was the last straw. I checked my PO Box and saw that I had a piece of certified mail. Since the post office was nearly empty (3 other customers there), I figured I could pick it up quickly. Nope, anyone with a yellow slip had to wait outside. The line outdoors had over a dozen people and when I asked the gentleman in front of me how long he's been in line. He said about 90 minutes and I quickly nope'ed out of there. I'm not waiting over 90 minutes to pick up a piece of mail! I know I have to go get this letter and I'm dreading that day. Sadly people don't have choices in which post office to use and I suspect this location is so bad because there's a large housing project right across the street, but if you do have a choice, like needing to open a PO Box, shipping a package, or anything else, GO SOMEWHERE ELSE!! read more

If you have the option to bite off your own legs and then crawl to the nearest post office, I would recommend doing so over going to this location. The postal clerk who delivers mail to our address is lazy, incompetent, and incredibly rude - aside from making nasty remarks to my neighbors, he refuses to actually use our mailboxes and instead just dumps all of the mail in our lobby - I have seen countless envelopes with secure information just sitting in the lobby, when our building has a big issue with theft. I have emailed them multiple times about this, and they have done nothing. Beyond this, the actual location is worse than every post office and DMV I have ever had the misfortune of visiting, combined. These are the rudest employees I have ever seen and if they were employed literally anywhere else, they would all be fired immediately - or at the very least written up - as they severely lack any and all customer service skills. Tracking is almost always faulty, and frequently provides the incorrect information - and instead of apologizing and trying to explain it to you, they give you an attitude as if you should understand the complexities of their broken, abysmal, terrible excuse for a tracking system. Do not go here. I want to support and have supported the USPS for my entire adult life and I am starting to either upgrade shipping or stop ordering from companies who use USPS entirely, as I have not had a single positive experience with this post office or anyone who works here. read more

This has to be the worst post office in all of the US. It's dirty, the service is crap. And it smells terrible inside. If you've got the option do yourself a favor and go elsewhere. read more

Absolutely awful customer service and they all have attitudes. One woman at the counter was literally watching tik toks and socializing while there is a huge line read more

It took me years to figure out that this post office is actually a torture themed escape room.

Today: Epic line for people to get their packages while 4 other tellers sit and wait to help anybody else in case they show up! Smart right? Why would you help the 1 other person picking up packages with 18 people (yes I counted!) on the line when you can just sit there and get paid to watch? read more

US Post Office - Epic line for people to get their packages while 4 other tellers sit and wait to help anybody else in case they show up! Smart right? - Post Offices Near Me - Brooklyn, New York

Quite possibly the worst post office i have ever been to. With this one post office serving such a large area, a lot of people come here for missed packages. Those evil little pink cards. The moment one appears in my mailbox, i cry. I cry because 90% of the time i come to this post office 1) the line is at least 10 people deep or 2) very few people are in line but the teller is slower than shit. This post office, with only ONE window dedicated to picking up packages needs to figure out how to manage the floor. Its completely irritating having to spend more than 30 minutes waiting to pick up a package. read more

This particular post office always close 1/2 hr early and open later than they are suppose to. Not necessarily a bad experience other than that. They were already closed at 12:30. read more

USPS is worthless in Bushwick. I put my door code both on the second line of my address and in special instructions for every package I order, and we have a sign on our door asking the carrier to just leave packages inside the door. Without fail, I get a notification that the delivery attempt was unsuccessful and have to go wait an hour or more in this hellhole of a post office to retrieve my belongings. I just got another such notification. I've been home all day and the front door hasn't opened once (or I would have heard it) -- not did my doorbell ring. They make literally zero effort to actually deliver packages. To make matters worse, if you attempt to reschedule delivery for another day, they don't even bother to attempt redelivery. Your package will just exist in no-man's land until either it gets returned to sender or you chance waiting in line forever in the hopes it actually didn't make it onto a truck that day. read more

The only way you're getting your packages, consistently, out of this post office is if you have a PO box, or use a package receiving service - so it's best to just avoid having your stuff shipped USPS in this neighborhood. Attempted Delivery must be some kind of inside joke there. You won't get a slip because delivery will not actually be attempted. Last Saturday I had 2 packages scheduled for delivery. One arrived, and the other was listed as Attempted Delivery. They must think we're stupid or something. At least twice in the last year Attempted Delivery turned immediately into a return to sender, without even an opportunity to pick up at the branch. read more

This is ny neighborhood. I went to the Post Office looking like a regular Smurf, and left looking like Papa Smurf with a white beard. Then I got yelled at by a teller. I'd avoid this place. You're better of throwing your package 'over them there mountains' and hoping the recipient is there to catch it. read more

Unfortunately, the US Post Office is systematically understaffed and underfunded. There's often only one staffed window open despite the long lines. Wait times are often over an hour. Staff is over worked and unappreciated. The staff does its best to enforce social distancing. This location does not have a drop box, which seems to dramatically impair their productivity. What this particular location does poorly is customer service. Staff routinely fail in this department. There have been multiple occasions where staff has made unilateral decisions on my order without seeking my input, namely regarding receipts. More specifically, the electronic payment keypad asks customers if they'd like a printed receipt or email. Staff, at least in my cases, have selected print even when I've informed them seconds prior that I wanted an email receipt for business purposes. Staff has failed to apologize or acknowledge their wrongdoing. Instead they've told me to "just take a picture of your receipt." I do my best to avoid this location due to the habitually long lines and poor customer service. read more

US Post Office - Post Offices Near Me - Brooklyn, New York

Stay away from this location. Post offices often have bad reputations, but this post office is on another level. We came to get passports for our children. We left with a diminished view of humanity. We were on time for the passport appointment, but they claimed we were late. By the time we were complaining to the supervisor, it was 4 minutes past our appointment. They kept saying: "you're late you need to reschedule". But we weren't late, and there was nobody else in the post office. They clearly just don't want to do any work. Who are the people who work here? Do they enjoy ruining people's days? It boggles the mind and strains the soul. read more

I'm not one to leave Yelp reviews and I truly wanted to give this USPS location the benefit of the doubt by blaming it on covid but it seems that a lot of people have been going through what I'm currently dealing with... even before covid was a thing. I've recently moved to Bushwick and there has already been 3 instances (today being one of them) someone failed to deliver a package-- while I was home. I'm truly convinced they just don't feel like delivering your mail. They don't even leave a note behind. I truly advise to get your mail sent/delivered by a different carrier if possible just so you can avoid this post office in the bushwick area. Absolutely terrible. read more

Something is seriously wrong with the USPS in Brooklyn, NY. Shipped a package Priority Mail on 1/25 from NE PA to Brooklyn - USPS quoted 2 day delivery. Package arrived in Brooklyn on 1/27 and sat "on its way to the local PO" for 7 days. Not one scan for a week. It took USPS 7 days to move my package 6 miles. I opened a case on Feb. 1 called the Brooklyn terminal. Their favorite saying? "Priority Mail doesn't guarantee anything" and in Brooklyn this apparently means they take as much time as they possibly can. read more

US Post Office - Took them a week to move my package 6 miles. - Post Offices Near Me - Brooklyn, New York

The absolute worst post office ever! With the pandemic it's horrid they notorious for saying they delivered package and they lose it. Long ass lines not enough tellers. read more

Toki Goodyear, a shining light through USPS bulk business mail application process. Completely Knowledgable, out of her way responsive and courteous. Cudos to the girls at Fisher Ave PO White Plains as well. read more

This is the worst post office i ever went to. They do not pick up the phone, the place is a mess. The post man at time leaves packages at he door where it has been stolen a few times. They also lose my packagers at the station. simply the WORST. read more

This place is a shit show. This is the laziest post office. Constantly I have packages that are not delivered. That are missing "delivery scans" and then show up weeks later. Or they just never turn up. Packages that do show up are often damaged and sometimes look like they have been opened. If you are "fortunate" enough to get an attempted delivery slip on your door (which is rare) be prepared to spend most of your Saturday in line here. The place itself is run by extremely lazy people who are rude and straight up liars. It's dirty and I mean extremely dirty. I've seen mothers frantically stop their kids from playing on the floor at this place because of how dirty it is. Something needs to be done about this location. I have lived in this neighborhood for 5 years and it has only gotten worse. I cannot count on getting anything shipped to my apartment. read more

You know the cliche about New Yorkers being rude? I made it my whole trip without actually experiencing a single rude New Yorker until I offered to mail a package for my hostess while I was walking around, anyway. There is a line for package pickup and a separate line for package drop off, then there the senior citizen line and some people milling about after being told to wait. I got rather confused because in Texas there's just one line no matter who you are or what you're doing and the lines were not well-marked and when in doubt, I assume the short line is never for me. Idk which way is more effective (New York style vs. Texas), I just know I avoid the post office. So I was in the wrong line, but I finally got to the front. A bell dinged and I walked over to the next customer sign and didn't see anyone at a window behind the glass. Several minutes passed. It dinged again. I look around wildly, still not seeing anyone, but now someone else from the line came up and also looked confused about where to go. Another ding and finally a lady in the corner behind the layers of glass hollered to me. I came over and apologized for the confusion and she just was like, "Why were you in the wrong line?" I told her I was confused. She yelled about how I didn't understand the weird box drop off thing. Then she yelled about putting my credit card in the wrong place. At this point I feel like a little old lady that understands nothing, but I'm still in my 30s, y'all. I'm just not used to maximum security customer service. I was so happy to get out of here. read more

This post office and it's employees is pure TRASH! I'm sure everyone there is not subpar but the ppl delivering packages are lazy and pathetic. I just got a notification that my air conditioner that I ordered through Amazon was attempted to be delivered via the USPS and get this... "the mailbox was full". FOR AN AIR CONDITIONER? Really? I'd have more respect for them if they just left the slip in the box and kept it moving. This is the 3rd time this has happened when it comes to an order that I've placed that's rather heavy. Lazy & pathetic! There is absolutely ZERO mail in my box so at the very least a slip should've been left behind. If I didn't have my notifications on I wouldn't have even known these clowns "tried" to deliver my package. The fact that this keeps happening is really bothersome and I will be complaining to whoever I need to. Enough is enough. This type of service would not be tolerated outside of low income areas. They picked the wrong one today. read more

Yesterday, I spent 2.5 hours standing in line outside the post office in the blazing sun and 90° weather. Apparently there was only one clerk working inside, and they would only let one person into the building at a time. Why would only one person be running a post office,? I work in healthcare and I can't afford to spend the entire day standing in line to receive poor customer service, but it keeps happening at this post office. Please hire people who genuinely want to work here, care about their job, care about customer service. This is absolutely unacceptable. read more

I've sent multiple packages to people all in the Bushwick/Williamsburg area and all have been hit will failed delivery attempts. All of these individuals were home at the time they claimed they attempted the delivery and to make matters worse the lines have been ridiculously long with unbearable wait times. This is bad for many small businesses that have to use this service especially delivering to that area. I have 3 pkgs at this very moment that haven't been delivered since 2/5 and all were next day deliveries. One of my customers said she was on the line from 10 am till about 1:07 pm in order to retrieve her pkg. also stated the were only 2 people working inside. UNACCEPTABLE!!!! read more