The workers are always nice, but the wait time is out of control. Every time I come here the wait time is 30+ minutes. It's so dreadful I sometimes take the train to east village from BUSHWICK (20+ mins) just to use their self service machines. This location would really benefit from having a self service machine. read more

This place is one horrible post office. I arrived here around 3 p.m and 20 minutes later here I am in the same spot from the beginning. There is only one person working at the window right now and he is moving extremely slow with not a care in the world. I will neverrrr visit this location again. It's taking everything in me right now to hold my composure! read more

US Post Office - The line that's still in the same place over 20 minutes later - Post Offices Near Me - Brooklyn, New York

This is the absolute worst USPS known to man. I've stood in line here for HOURS only for the one person at the window to "close" (hours before they officially close) and walk to the back without explanation. Every time I go here the service gets worse and worse. Longer hours in line, more "lost packages", and no direction what so ever. This is truly the portal to hell that everyone says it is. DO NOT COME UNLESS YOU HAVE HOURS AND HOURS TO KILL. read more

There's a constant high pitched beep sound so homeless people don't hang out here, but then they make you wait at least 45minutes minimum in line. Have never waited less than 30min in line. Have never seen more than 2 people working the 5 windows. Rarely are they able to fully help. Often they can't sell me stamps because "our stamp guy isn't here today." This place is the truest hell. read more

As a small business owner I visit this location 2-3 times a week. I have always had great and friendly encounters especially with chris who always goes above and beyond to scan each of my packages with no hesitation and always does it with a smile (even when I'm rushing to get there after work and almost at closing) Michael is always super helpful as well. Thank you so much for always taking care of me and our neighborhood! - Nancy read more

I have continued to give this place a chance because it's the most accessible to me. However, today was my final straw. I will not generalize but MOST of these employees are disrespectful, rude, and LAZY. A man refused to take my package and tried to charge me to close my package when I have gotten my packages closed here countless times before. He suggested I go home seal my package and return if I didn't want to pay. This is a perfect example of a man that probably hates his life and wants to make it miserable for everyone else. Acting as if the tape is coming out of his paycheck. This is just one example of the bad encounters I have had here. Will much rather commute to another location than return to this garbage. read more

Absolutely the worst postal carrier service to a neighborhood I have ever experienced. In the 5 years I've lived here, I've had 15 packages 'delivered' to some mysterious place I cannot locate, and they cannot help me to locate. Carriers change constantly and few of them read signs on the door saying not to leave packages on the stoop, so they are stolen. Or leave them in the garbage can. Or other fun places to find or not. Whenever possible, trying to follow a tracking number to receive a package when it arrives-- forget it. The carriers often mark a package as 'delivered' at one time and date, to have it show up one or two days later. Zero responsibility, zero common sense, and zero accountability. I'm sorry for the carriers who do do their job right, but these knuckleheads are ruining it for the rest of you. The employees at the windows of the PO are friendly and efficient, but are heavily understaffed and stretched thin. And the 'supervisor' who was supposed to have called me on several occasions when packages have been lost or stolen....still waiting. It sucks when you can't depend on your mail getting to you safely or count on people to do their job with some amount of accountability, care and responsibility. read more

This is my local post office, and I've had nothing but good experiences. The reviews scared me, but I don't think they are accurate anymore. Everyone is always super kind, helpful, and apologetic when the line does occasionally get a little long. read more

Truly the worst post office I've ever been to in the US. The staff is rude, sadistic, and unhelpful. You will guaranteed have a hellish experience, no matter the day or time. This morning the person working the counter left and no one came back to help customers for over 40 minutes, with a line out the door (and that's only half of it!). Be warned! read more

In-person customer service is far different than what some old reviews had to say about delivery services. It is purely gods work! SHOUTOUT TO NIEVES! she truly saved me from a bunch of passport renewal B$, and worked with me for 3 hours straight up until closing. the other employees are just as kind too :) post office lines will always be hell, but these amazing employees will make you feel like you just ran a marathon when you're done!! read more

There is something seriously wrong with this post office. I had to renew my license and it never arrived... twice. I then went to the DMV and they said it wasn't sent back to Albany, therefore it was "delivered". I then had them ship to my friends in a different neighborhood and it arrived within two weeks. The same thing happened when i had a lien release sent to me. It never arrived and I was trying to sell my car. I went to down and the manager was "at lunch". More like, they were out beck throwing piles of mail into the dumpster, but ok. I got upset and told the woman at the desk about my licenses never arriving as well as my lien release. The second one I had ordered showed up a couple days later. The final and creepiest straw was when I tried to fight a parking ticket. The letter fighting it, as well as the envelope, was returned to my mailbox in SHREDS. It was stamped as "broken during transit" or something like that, but it looked like someone had torn it into several pieces. I reiterate: there is something SERIOUSLY wrong with the post office in this neighborhood. I don't know if it's because they're overworked, but given the SHREDDING OF MAIL, I'm thinking they are just not doing their jobs, and that someone may want to take a closer look at this place. I now take my mail and drop it off at other places, and have important things shipped to friends. It's ridiculous but going by the other reviews I don't think it's going to get better unless someone intervenes. read more

The worst customer service ever, makes up their own rules and makes shit difficult for no reason. They leave drop off packages out in the open in a bin unsupervised, wouldn't trust this location. read more

0 stars. this place is a portal to hell. i've had nothing but terrible experiences. avoid at all costs. the workers are all sassy and rude. the lines are consistently 30+ mins. they're constantly out of supplies. i really hate this place. read more

I dropped off a package here to ship weeks ago. It was never shipped--no tracking number, nothing. When I asked where the package was, the worker just laughed and said everything gets shipped. No, it doesn't. I don't understand how they can lose packages and then just shrug. read more

I ordered a coat online and they hit me with an "attempted delivery" at 6:25 in the morning. Rescheduled the delivery and then basically got ghosted. No updates; nothing. That was about a week ago. Luckily REI is the best and they sent me a new coat through UPS (already arrived), and so now I get to conduct a bit of a social experiment and see how long this original order stays in the Bermuda Triangle that is the Wyckoff USPS branch. My bet? It probably emerges from the bottom of some pile ~March, right around when we're all starting to put our coats away for the spring. What a joke. read more

US Post Office - Post Offices Near Me - Brooklyn, New York

Given the 9am - 5pm hours, for a working class neighborhood you would think that at 9am on a Friday they would have more than one worker.

Possible the worst post office in America. You arranged schedule time and person out to lunch ?There excuse is they don't make the schedule . That's no excuse to me! Waiting over hour and still no answer! It's unbelievable ! DON'T COME TO THIS POSTOFFICE incompetent people work here . Who could less about you time ! read more

Wait time is really long but some of the workers are nice it just depends on who helps you

Angel helped me get money orders for my apartment and made the process so smooth and easy!!! Will definitely come back here

Very disorganized and not very helpful. I would recommend using another post office if possible. Mailing packages, however, is massively better than picking anything up here. I'd avoid that at all costs. read more

the absolute worst usps I unfortunately have to use on a regular basis. it is insane that the line is always at least 20+ people long and they have one person working the kiosk - the staff behind the kiosk is always nice and helpful despite the nonsense they deal with every day. the people in line start getting unruly and try to cut because of how long we all have to wait. literally having 2 people consistently at the kiosk regularly would fix this issue and they can't even do this bare minimum. read more

Abandon hope all ye who enter here. New York post offices, man. I don't get what the problem is but Jesus Christ they are all terrible. The lines here range from ugh to complete hopelessness. This is the real problem... they DO NOT DELIVER PACKAGES. I am not even exaggerating. The mail person walks around with those 'you weren't home, go pick up your package yourself' slips already filled out. I work from home. I am always home. When I go to let my dog out and see the slip, it enrages me. They lie, they don't even attempt delivery. The first few times this happened when I was new to the hood I mentioned it to the person at the post office. She acted fake surprised and took down my address. That made no difference at all. I assume this is because the mailmen are on foot and don't want to carry the packages. I don't care. THIS IS YOUR F*cking JOB. The post office is made to get my mail to me. Now I have to schlep to the post office, sit in that scream inducing line and lug my boxes home. Get them a truck. Also, if I do get some type of large envelope or very small box, which they do deliver, they stuff it in my mail box in the most ridiculous way possible, generally ripping the packaging and rendering it impossible for me to pry it out of the mailbox. PRESS MY BUZZER. Why is this so hard?? I am getting mad just writing this. I have no idea how lying about delivering packages flies. read more

US Post Office - I hate my life. - Post Offices Near Me - Brooklyn, New York

I have been avoiding going to the post office for a long time. This location is the one closest to my house and I finally broke down and had to come here to mail items for the Holidays. I use stamps.com service, so all I need to do is basically drop the stuff off. But, since I am mailing pre-posted packages, sometimes I will have to wait in line just like everyone else to hand it over. However, at this location I did not have to wait at all. They were smart enough to station an employee that just walks through the line helping people and answering their questions to speed up the process. I think that every post office should have a customer service person like this, especially duriing busy times of the year. read more

I come from a long line of good people who hate this post office. I remember my grandmother complaining about this post office over 25 years ago. Like my mother, and my grandmother before her, I am horrified by this place. Heaven help you if you miss your package and need to pick it up here. It will take the entire day, that is, if you get it at all. Seriously, if I am expecting a package I am more likely to take the day off work and wait like a puppy at the door for the postman rather than risk getting it returned to this place, never to be seen again. Also, it is sweltering, in winter and summer. They should supplement the rent by having those hot yoga classes in here, because if I am waiting there for two hours I should at least be able to strip down to my underwear and get some sun salutes in. Helpful hint: if you are mailing something complicated (like, gasp, international) save some time by getting on the L line to 3rd Ave and go to the post office on 4th Ave and 11th St. You will be there and back in half the time it will take at this place. read more

US Post Office - "May I help you?" - Post Offices Near Me - Brooklyn, New York

Love sending mail here honestly. Whenever I bring them mail, the send it. They never ask why and I really appreciate that

They never deliver packages. Always say "attempted delivery" but there is no note, no buzz, nothing. Trying to pickup a package is painful (over one hour wait) and twice they say "can't find package, probably out for delivery". And then it gets returned to sender. I hate this place. read more

I truly wish I could give this (and USPS altogether) zero stars. It's worse than the DMV. A package was delivered while I was out of town, I rescheduled a delivery that was never completed. After calling customer service (on hold for an hour and a half) they informed me that many people schedule two or 3 redeliveries that are never completed, and that I was better off just going to this location to pick it up. I talked with a rude employee, gave her my tracking number, name, and address, and waited for her to tell me that she can't find it. She said give me two or three hours and I'll call you. What? Cool. So now I have to rearrange my day for the third time and hope that the next time I go in and Dave found the package that they lost. Can't wait to have another unpleasant experience! read more

You live in an age where you can FaceTime your friend in China while walking to work. NASA has a rover taking selfies on Mars. Yet, your life is wasted standing in line for 30 min before waiting another 20 min for someone to track down the package that was reported as "attempted delivery" but mysteriously no slip was left. The carriers don't do their jobs. The people working at the the office are clueless and mostly worried about your package not being their responsibility. Packages are never scanned after received, so you have no idea if the package is lost or just not checked in. It's impossible to get a postal worker to actually pick up packages USPS promises by their "pick up" program. Leaving your packages vulnerable to theft. I ship hundreds of dollars in packages every month and I can't tell you the amount of time and money I've lost at this post office. It's unacceptable. The United States Postal Service suffered a net loss of $1.5 billion last quarter. If they were held accountable, like a regular business, we wouldn't be expected to just "deal" with their mismanagement and maybe they could make a profit. They are, after all, charging me $10 to ship a small one pound box to Arizona. Please call the customer service line at the corporate USPS and complain. It's the only way this will ever change. USPS Complaints- 1-800-275-8777 read more

US Post Office - Post Offices Near Me - Brooklyn, New York

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Four main reasons to avoid this USPS: 1. There's no self service station so you'll have to wait in a huge line. 2. There's no drop off slot for packages. How is this possible? Once again, you'll have to wait in line. 3. There's no pickup window, so you'll have to wait in the same line as everyone else. Which is ridiculous since pick up should take about 5 seconds. 4. This place is a complete pig sty! How can anyone have any pride in working here? How is it possible that a government owned place is allowed to be so filthy, out of date, and disorganized? It's clearly never been cleaned and rarely attended. I'm appalled. The only plus here is that SOME of the attendant are polite, some are totally rude. How embarrassing that the US govt allows this to go on? How embarrassing they allow this failed and poor institution to represent the USA. I've always thought that the mail system should be something that Americans can be proud of- consider it's history. But today, most will agree it's awful and the competitors are superior. Perhaps the govt has just given up, if so, shut down. I'd urge it to rebrand, restructure, etc., and become something we can be proud of. I suppose it's not in their interest. I'm ashamed of our mail system, and beyond frustrated. read more

Why is it that our mail carrier refuses to deliver packages, or even a single notification? More than 30 minutes on hold after the latest instance yielded no answers. Yet the surly carrier remains employed. Heck of a job! read more

I wish I could give this place ZERO STARS. Almost an hour waiting in line to pick up a package that said "delivered" on the tracking info. Then I was locked inside the post office at 1 pm - FOR TWENTY MINUTES - when they closed this Saturday!!! The staff is extremely rude and condescending and I don't appreciate this. It's also incredibly filthy. Absolutely DISGUSTING. FedEx please take over in Bushwick/Wyckoff Heights! read more

US Post Office - Extremely long queue due to the fact that the rude, talentless workers work at a slower pace than a sleeping sloth. - Post Offices Near Me - Brooklyn, New York

I wish I could give negative stars this post office sucks that much. I've waited all day for a package only to be notified that a delivery attempt was made? REALLY? I haven't left the house as Ive been waiting for this delivery. They didn't even ring my bell & this is not the first time this issue has arisen . I've even had a package thrown on to the second floor balcony and that was considered delivered.. I live on the third floor , who does that? The've lost mail and as a whole have proven unreliable. After an hour wait time.. Yes ,56 minutes on hold waiting for a postal worker to set up a redelivery Im told that the reason they didn't ring my bell WAS... they didn't know IF I was home. What? How are you supposed to know if a person is home if you don't ring their bell ? Clairvoyantly ? If they don't know that you're home they'll leave a notice. BUT they WONT ring you to see if you're home.. SO basically this stupid lady is telling me that I have to wait outside for the friken postal worker to deliver my mail? WTF? The standards have clearly lowered to the level of non functioning . Update.. They still haven't delivered my package . Two redelivery's later, one they didn't show as the redelivery was done through the main post office and they don't get updated & the other because they still don't know how to ring a friken bell. There is no excuse for this level of incompetence. read more

I dropped off a package here over three weeks ago. After a few days I noticed it hadn't been scanned so I went in early, waited in line for an hour to be screamed at by a woman saying it went out already. A week later still nothing, go back and wait for an hour and forty five mins to be told by a man that it probably went out without being scanned. So I go in AGAIN, another hour plus wait in line and still no information, they refuse to look for it even though it's clearly somewhere in the fucking building because it hasn't been scanned in. Now what? There is literally nothing that I can do and the staff refuses to do anything about it. I fucking hate Amazon but it's about that time they take over. RIP postal service read more

US Post Office - Welcome to fucking hell. - Post Offices Near Me - Brooklyn, New York

Worst post office I have ever been to. Agents working the counter have no idea what they are doing- one person told me I didn't need a zip code to mail something. They advised me the wrong information regarding shipping international packages and insurance. Literally the worst place. Staff is ill mannered, ill spoken, rude, idiotic and lazy. Do not let them touch your mail. read more

The reviews on here speak the truth -- this place does not deliver packages. Also, when you fill out the notice slip to redeliver, they won't take the slip. You have to find a mailman or mailbox and personally give it to them. This has happened twice to me. Then when you go to the post office with the slip, they require photo ID. I went to pick up a package for myself and my roommate, and they wouldn't let me pick up for my roommate EVEN THOUGH WE HAVE THE SAME ADDRESS AND I HAD HER SLIP. And they say it's in case I stole the slip -- that was delivered to our locked mailbox? Hello?! Please do something that makes sense. The line is also ridiculously long at the post office to pick up packages with a bunch of workers ambling around not knowing what they are doing. read more

Today I called to speak to a manager, as I've been asking for a package to be redelivered multiple times for almost 2 months, and the supervisor, Deirdre Love, lectured me about how I should have picked up my package. I pay money to have my package delivered - why would I go pick it up? So, Dierdre, when you order delivery pizza and PAY extra to have it delivered, do you go down to Dominos to pick it up? NO! Because it will be out for delivery. And if it's not then WHY WOULD YOU PAY TO HAVE IT DELIVERED? I asked why the requested delivery attempts weren't completed, she had no answer. Long story short, my package is being sent back to London and I'm never having anything delivered to my address in Bushwick again. Ever. This is one experience of many frustrating experiences we've had, including: leaving our door open and allowing a $500 package to be stolen and shoving all the mail for all tenants in our building into ONE post box (ironically, no one was living in that unit so none of us knew where any of our mail was). If I could give negative stars I would. read more

I am convinced the mailman in Bushwick is Newman from Seinfeld. A hoarder. Or better yet, he never leaves the seat of his mail delivery truck. After waiting all day at home on a sunny Brooklyn Sunday for a critical package, I get a random email saying a delivery attempt was made. If by "delivery attempt" they mean drive by the apartment and wave, then I agree. Third time in two weeks. Given a normal 9-5 work schedule, it is impossible to catch this ghost in action or get your package until Saturday. I don't think this guy particularly cares, but if he does and happens to read this, YOU SUCK! Do us all a favor and retire already or do your job. Or better yet, take all those pinks delivery attempt slips you never leave, stuff them in your locker, and fire yourself. I would even tip you to do your job. That is how much I hate waiting until Saturday for a package. The people at the post office are nice and professional. Can't say anything bad about them. But this mailman...the worst of all time. Hall of Fame first ballot inductee. If you see him on the streets, make sure to let him know you know. Let him know that you know I know that he is the worst. Oh, and feel free to ship rotten eggs mixed with tuna and mayo to yourself every once in awhile. Let it fester and rot in the back of his truck filled with unattempted deliveries. read more

i dropped off a package on 6/13 and it still has no be received !! my experience at this post office was terrible as well. I was rescheduled for my passport by them. i go in on that date and the female clerk who was doing the passports did not even have my on the list for that day and she purposely had the male who was also doing passports take me last all though i had an appt scheduled before the other ppl. i even approached the window before the 1 pm person (i was suppose to be scheduled for 12:15 again they told me to come in at that time) and the man told me he will not take me because the woman told him he needs to take that women first. I'm not usually rude or like arguing with ppl who provide services but this is ridiculous because now they do not answer the phone I've been calling for a week now. online it says my package is waiting to be picked up so i think someone did something wrong. read more

I have been going to this post office on a regular basis for 8 years now, and I have to say, they have recently stepped up their logistics, scheduling, and customer service by a mile. I have vivid memories of waiting in line for over an hour here on any given day, at any given time. Not anymore! The staff here is very efficient at organizing the lines here based on service needs and getting people in and out as fast as possible. The young black man and older Asian man are my favorite employees-always so friendly and genuinely happy to help me! Mailing things can be stressful sometimes, so this kind of service is greatly appreciated. The USPS gets a bad rap, but this location is as good as it gets. read more

US Post Office - Priority mail - Post Offices Near Me - Brooklyn, New York

These dumb ass bitches gave me a pink slip with the WRONG address so I went to the WRONG post office and waited FOREVER for them to tell me this and the other one was already closed. Throw the whole post office away!! read more