I was quoted $85 to pick up an auction item from Skinner Bonhams. When it was ready for shipping,…read morethey asked for $160. They eventually settled for $147. The item was nicely packaged, but I had the impression they might have gotten my business with a low ball offer, intending to increase the shipping price once the item was packaged. Not sure, perhaps it was an honest mistake.

Excellent store and the employees are great . The employees go the extra mile …read more I use this place many times for mailing out products , returns To day I was sending out special paperwork from a company and when I showed up the employee pointed out that it was fed x but still helped direct me to to the right place Thanks

Very patient and efficient I wanted to ensure the package didn't get stolen by porch pirates and it…read morehad to get there the next day without any delays and he suggested something very clever to me which was shipped to the FedEx location near the recipient. I hadn't even thought of that.

Very friendly people there I delivered there today from veritiv any assistant manager was very nice…read morebest FedEx I've ever delivered to

I use this place as my Amazon return and the people that work there are friendly , helpfully and I…read morenever have any problem with them . I would recommend them

Friendly staff, efficient service, neat and clean store, always open on time, good value for moneyread more

It took a full week to receive a shipping estimate from Craters and Freighters. I tried not once…read morebut multiple times to reach the representative who had provided me with the original quote, to ask him a few follow-up questions. Over the course of the next three weeks, I emailed them five times and called at least four times. No one answered my emails. No one returned my phone calls. No one even picked up the phone. Eventually I gave up and hired XPS Extreme Packing Solutions instead. Never have I encountered such an unprofessional company.

The worst. Whatever you do DO NO SHIP WITH THESE GUYS!…read more They destroyed my dad's heirloom, hand-made grandfather clock and refuse to pay damages. Why? "Because you didn't open it and find the damage fast enough". Does that sound like someone you want to ship with? Add to that, they idiotically packaged the matched pendulum set in some left-over packaged material with no label, no highlights and no special line item on the BOL. It got tossed with the rest of the packing material before I knew it was missing. Thinking about shipping with these guys. DON'T DO IT!!!!!! PS. I would have given them 0 stars but this app won't let me.

We need to get rid of the USPS completely and utterly. The amount of excuses I get for why they…read morecan't do things the way they used to do them anymore is pathetic! I can't get an estimate to ship an item even if I give a zip code and the weight of the item and the dimensions of the item. "You'll have to come in, ma'am, you'll have to come in." or "Go online." Just wow, I think Kramer was right, just get rid of the US Post Office. It's mostly junk mail they deliver anyways.

Every time I come to this post office I am met with some of the kindest people. I have lived many…read moreplaces, and I can't recall a post office where people are more friendly and helpful. I had a particularly stressful issue yesterday that involved password paperwork, and they immediately helped me and made me feel calm, and the package I sent out last night was already out for delivery this morning! They are so great!

I went away Thursday thru Sunday When I got there I found I…read moreforgot my insulin and pump supplies. My ex-wife sent them to me overnight guaranteed 10:30am delivery. It was finally delivered 2:00pm. I asked for a rebate for the extra delivery charges for the 10:30am delivery. People that promised calls back never did. The promised refund never materialized. I will never use them again

I love this location. I've been using this location for 15 years. It's always been easy to access,…read morestaff are friendly and very helpful. Its my preferred FedEx ship center, though the location is a bit out of the way.

I was so confused on how to ship with FedEx. I stoped in and it was a breeze! The guy walked me…read morethrough the steps and my package was set to go out that day. Easy peasy.

I'm only giving one star, because zero is not an option. Literally the worst customer service I…read morehave ever experienced in all of my years. I went in looking for a quote on shipping something internationally. The shady guy at the counter appeared annoyed that I was there. I asked him a question about declaring it via customs, and he had no idea what I was talking about. He then gave me a quote for UPS and USPS. The USPS quote was significantly lower, and I said something along the lines of "maybe I should just go to the post office." I then asked him if he could give me a quote for DHL and FedEx, to which he responded, "Well, if you're just going to go to the post office, why would I give you a quote?" I said, "Well, I haven't decided what I'm going to do yet, I'm just looking for prices." He then said, "Why would I waste my time looking up prices if you're just going to go elsewhere?" At that point, I said, "OK, thank you." and I left. I went around the corner to the post office and not only did I receive friendly customer service, the price to ship from the post office was almost $50 cheaper. I do not recommend this business at all. EXTREMELY RUDE and UNPROFESSIONAL.

DO NOT USE THIS SERVICE. From the very beginning to the end, Bob Resker was extremely…read moreunprofessional. After our first call, I followed up with an email correspondence as he had asked with the information necessary to ship my gaming pc from Westborough, MA to the Midwest. He did not respond for weeks on end, and upon calling him once more he indicated that he "did not think I was really serious about the job". Attached below are photos of my pc before and after the shipping process, after which he denied any responsibility for the damage and refused a refund, accused me of "trying to fleece him," and indicating that "we have no way of knowing what condition the internal components are in prior to shipping". My repairs will be upward of $800, on top of the $250 I paid for "specialized shipping." Specialized shipping my a**. I probably could have achieved the same result throwing it in a box myself and sending it through a postal service for half the price.

Not a good experience, Overpriced. Gave us and estimate for 4 boxes to Ca for 770.00! Used a…read morelogistics co instead for 175.00 for shipping (without packing and pickup) Be careful, We will never use this operation again!!

Hit or miss. Sometimes it takes forever because there's only one clueless person working, and other…read moretimes it moves quickly. Customer service also depends on who you get. The older woman there is always cranky, unfriendly, and seems as if she hates her job, She only bothers to help if the line is really long, and then she seems resentful. But I've found the younger workers are friendly and competent. I only go to this location if I'm already in the area though. If not, I drive to the Marlborough location so I don't have to chance getting slow and cranky workers.

Wow - I tried to return an Amazon package to this store the first time, and I was told they…read morecouldn't take it in its original box because I didn't wrap it, this was 3 days ago. Today I put in a 5" cubed box and sealed it up, there is NO shipping label on it, just the info from what the box originally contained, which was an oil filter grip and I was told it needs to be wrapped in its original packaging (which was a poly bubble wrap Amazon sleeve) and I was still told that UPS won't take it, and again I was told to buy an envelope to put it in - I think this store is making folks unnecessarily put return packages into a large brown mailer, just to sell mailers. So I called to complain to Amazon and they said just take it to Staples instead.. when I got there the guy said no problem and took it and I got the confirmation email in 2 seconds. Same package, no changes - he even said there should be no problem returning this package at that UPS store given how it's packaged but I think the clerk who took my order is a dud. Same clerk, an older lady, who could offer no other solution but to sell me a mailer to put my wrapped and sealed package into, so she could accept it. Unless there is a size limit for how small a box can be, and a 5 inch cube isn't that small, she just enjoys turning folks away OR selling mailing sleeves. Basically I've read the reviews of this store and I had sometimes good service and sometimes I've had to wait a long time for service but today, this store EARNED it's poor review. NOT RECOMMENDED.

Good post office. They have a self serve priority mail station that i take full advantage of during…read morethe holiday season. The employees are a regular mix of semi-disgruntled people and cheery people that don't look like they've been ground down by the USPS procedures and protocols and procedures just yet. Large PO box room with new key style boxes . Tough to get a smaller box at this PO - the population is pretty high and there are a lot of businesses too/ officeparks. It seems that the lines here are always long and purely because they don't move quite all that fast ever. Especially during the busiest time of year. You are better off doing the postage at home and dropping it here. If you are just doing envelopes, you can stay in your car and use one of the many boxes outside but they only have smaller slits for the envelope sizes, no packages.

Worst customer service ever. I was speaking with a postal attendant over the phone for a package I…read morehad sent. I was worried that the package I sent was not going to arrive today (8/25/2021), because the scheduled date and time kept changing from 8/24/2021 to today 8/25/2021 w/ time changing from 10am - 2pm, to 2:15pm, then stated delivery by 9pm. I adv. the PA I was concerned that my package was not going to be delivered because of the constant change in time deliver. PA was VERY hostile, argumentative and would always talk over me & it was nearly impossible for me to get a word. I asked what the next step would be if the package was not delivered. The PA insisted that it will be delivered today and would not give me an answer. He did not give me an answer because 1. He is arrogant hostile person, 2. He doesn't care about customers & 3. Didn't know the answer to my question, therefore he should have asked for assistance instead of assuming. from this: Expected Delivery on WEDNESDAY25 AUGUST2021by 9:00pm USPS Tracking Plus™ Available Status Out for Delivery, Expected Delivery by 9:00pm August 25, 2021 at 6:10 am WESTBOROUGH, MA 01581 to this: Your item arrived at the WESTBOROUGH, MA 01581 post office at 7:26 pm on August 25, 2021 and is ready for pickup. USPS Tracking Plus™ Available Status Available for Pickup August 25, 2021 at 7:26 pm WESTBOROUGH, MA 01581 Hey USPS, train your PA's better Customer Service etiquette. There is too much crap going on in the world right now because of Covid-19, your employees don't need to be adding to the pandemic.