3rd time in a row I arrive withing published business hours and find the lights out and door locked…read more!!!

Brought birthday card with 2 stamps already attached to send Priority Mail,…read moreput in envelope, sealed ti, was gracious. Charged my wife flat $20.00

Excellent store and the employees are great . The employees go the extra mile …read more I use this place many times for mailing out products , returns To day I was sending out special paperwork from a company and when I showed up the employee pointed out that it was fed x but still helped direct me to to the right place Thanks

I was quoted $85 to pick up an auction item from Skinner Bonhams. When it was ready for shipping,…read morethey asked for $160. They eventually settled for $147. The item was nicely packaged, but I had the impression they might have gotten my business with a low ball offer, intending to increase the shipping price once the item was packaged. Not sure, perhaps it was an honest mistake.

Incredible customer service. The best shipping experience I have ever had. Thank you to the awesome…read moreteam working here!

The three customer service agents at this location are White supremacists. Nice or White people…read moreand refuse to help People of Color. The blond young man started to process my order than ran over to another White male customer who walked in after me. Then the White young lady with the accent, looked at me with disgust when she was left to help me. The middle aged white Man was verbally intrusive and rude talking down to me. Thank you for your response. I think your follow up would better serve local People of Color by editing your not to me below. Thanks!

We recently added a granite mail post/box and granite lamp post on our property…read more We cannot emphasize enough just how much Pat upgraded the curb appeal of our home, and how happy we are with the end result! Pat knows his trade extremely well. He's cordial, professional, focused, efficient and is well prepared for any obstacle or setback during installation. They produce great results! I highly recommend Pat's Post.

I'm sure they're nice folks but I experienced from them two no shows on promised arrival days which…read moreI had taken off from work and a lack of communication. Frustrated I eventually requested a refund which I did receive timely.

Amazing resource for Newton. Friendly. Efficient. No one would leave without getting the best…read moreservice. I have been going here for years. Haven't been to the PO in many years.

Tom is always super helpful and goes out of his way to make it as easy for his customers as…read morepossible. He is the epitome of excellent customer service. I moved out of the area and wish we had someone like Tom running our local store. Thank you Tom!!!

Stay away! I have faxed from there and found it was faxed wrong and the recipient got blank pages…read more Just this week I wanted to drop off a return through UPS. The woman was sitting in a chair on the phone. All she said was "UPS?" I said yes and she just told me to leave it on the desk and returned to her phone call. No receipt was offered but I figured UPS would get the package and scan it but 5 days later and UPS has no record. Better off going to the UPS store, might cost a bit more for other things but they scan it in front of you and give you a receipt.

Bad business. Very poor customer service. Online it says they are open until 5:15. I arrived at…read more5:05 and they appeared to be closed. I saw the woman inside and knocked showing her that I had a box and she just shook her hear no. It was a fully prepaid USPS box that I just wanted to drop off. She wouldn't let me in but the Fedex delivery man arrived a minute later and she had no problem letting him in. I have been in before and she's had a poor attitude, but this time was the last straw to prompt a negative review. It's unfortunate that employees (or owner??) like her make the local residents not want to do business there, especially during the holiday season.

If I could, I would give it a 0. There are currently several men working there. These men are…read moreextremely unfriendly, rude. I have never in my life encountered such hostility towards a customer, from whom they profit. I do not feel comfortable and good in this place, among these men. I prefer to go to the neighboring Staples or another store, although it is less convenient.

For some reason the clerk decided to lock the doors early and left me and three other customers…read moreoutside and then just left at 2:27pm. I get it you hat your job, but damn. Owner came back and made good on great service

Unknowledgeable staff. Terrible service. Do not recommend! More education needed. I cannot…read morerecommend this place at all. As a senior, this is the first bad review I've written in my life.

Shipping bday gift to grandson from Taunton to Wakefield. It was delivered to me in a gigantic box…read more(waste!) Mostly air. I as a 1st time customer am IMPRESSED. 1/2 he b4 closing he cut the box outside the boxes gift in half, taped it all up, slapped on the new label & had it ready for the FedEx pick up that was already late. Lucky Me! Relieved the FedEx chargers were $25ish BUT what struck me was when I checked the receipt he only charged me $2- for re-packaging (effort) Wowza try that at the post office. Best part is he did it all with a smile. Polite, professional and knowledgeable. That guy needs a raise. This place is gonna be a frequent stop for me. All the hours I've wasted trying to find boxes, wrapping in brown paper like a former postal worker would do, & a whole lot of tape when all I have to do now is bring it to Parcel & Post Plus. AND they offer USPS, FedEx,UPS. Great to have one person quoting all 3. Best value I've come across in a long time.

I couldn't possibly explain the professionalism and good service I received with a Particularly…read moredifficult items to ship. Kenny, the store manager went above and beyond to do everything he could to help me. If you need it done this is the place to go.

Love the new location!! So fast and easy to use for returns. The gentleman working the counter…read moretoday (6.11.19 at 2:20pm) was so nice and helpful. Made everything so simple. Much better than my experiences with returns at the Staples location. Thank you!!

It took a full week to receive a shipping estimate from Craters and Freighters. I tried not once…read morebut multiple times to reach the representative who had provided me with the original quote, to ask him a few follow-up questions. Over the course of the next three weeks, I emailed them five times and called at least four times. No one answered my emails. No one returned my phone calls. No one even picked up the phone. Eventually I gave up and hired XPS Extreme Packing Solutions instead. Never have I encountered such an unprofessional company.

The worst. Whatever you do DO NO SHIP WITH THESE GUYS!…read more They destroyed my dad's heirloom, hand-made grandfather clock and refuse to pay damages. Why? "Because you didn't open it and find the damage fast enough". Does that sound like someone you want to ship with? Add to that, they idiotically packaged the matched pendulum set in some left-over packaged material with no label, no highlights and no special line item on the BOL. It got tossed with the rest of the packing material before I knew it was missing. Thinking about shipping with these guys. DON'T DO IT!!!!!! PS. I would have given them 0 stars but this app won't let me.