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    The UPS Store

    3.2 (20 reviews)
    Closed 8:00 am - 6:30 pm
    Updated 1 week ago

    Services - The UPS Store

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    Patched Ceramic-back

    Terrible Experience. We paid $206 to pack and ship a ceramic plate that arrived broken. After I called the store they said they would file a damage claim. They didn't. Then I went to the store in person and again they said they would file a damage claim. Again they didn't. Now took much time has passed to file a claim. Unhelpful, rude, overpriced, liars. THIS PLACE IS A SCAM!

    These charges are to send about 5 pieces of paper from Hudson MA to Salem MA-total charge was $130.00 out of my bank account!

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    5 months ago

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    Local

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    1 month ago

    Friendly staff, efficient service, neat and clean store, always open on time, good value for money

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    Local

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    1 month ago

    Helpful and informative, help in shipping and has multiple services to offer. Staff is very kind

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    6 months ago

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    Local

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    4 months ago

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    Local

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    2 years ago

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    Local

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    6 months ago

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    1 year ago

    In the past few months, I have lost two packages worth over $3000 and never once have I heard back from them or been contacted.

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    2 years ago

    Stay away from this place. I've been there twice and it's WAY overpriced and a little shady.

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    6 years ago

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    3 years ago

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    Local

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    4 years ago

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    7 years ago

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    7 years ago

    I just had the most seen less and helpful experience, this is my spot from now on. Super fast, and easy, love it - Chris and Trevor

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    4 years ago

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    7 years ago

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    15 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - The UPS Store

    Neighborhood Parcel

    Neighborhood Parcel

    3.1
    (25 reviews)

    I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

    Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

    Hudson Appliance

    Hudson Appliance

    2.9
    (101 reviews)
    $$

    We gave Hudson Appliance the dimensions of the refrigerator that we needed to replace and accepted…read moretheir recommendation. The item they delivered, however, was too deep and did not fit the space, actually blocking one of the entrances to our unit. We also had told them that the doors had to be reversed to open on the right, but that was not how it was delivered. When advising them of the problems, Hudson asked if we had checked the dimensions of the unit they recommended; to which I replied, "Did you check the dimensions we gave YOU?" No reply. When I asked why the installers didn't call Hudson to alert them that the refrigerator was blocking the door, I was told that they "just deliver and set up." When we told them that the doors were not reversed as we had asked, they told us that they could not be reversed; despite their telling us originally that they could. Despite this being clearly their fault, when we asked them to take it back, Hudson said that we would be responsible for a 30% restocking fee. We had considered going to Small Claims Court to resolve this, and we are confident that we would have won; however, we decided that it was not worth our time to save $250. They eventually took back the refrigerator and charged the 30% restocking fee. Having spent 30 years in senior management for large and small retail companies, I can say with conviction that this was extremely poor customer service and one of the worst experiences I have ever had as a consumer. I do not like leaving negative reviews, particularly for small box stores, but given their indifference to us, I feel compelled to call out Hudson Appliance for this terrible experience.

    Our team at NEAR ME HOME BUILDERS INC is very satisfied with the excellent customer service at…read moreHudson Appliance! The staff is knowledgeable, friendly, and always willing to go the extra mile to help. They make the entire process--from product selection to delivery--smooth and professional. We truly appreciate their commitment to quality and customer satisfaction. Highly recommend Hudson Appliance! -- NEAR ME HOME BUILDERS INC Team

    Exela Movers

    Exela Movers

    4.4
    (108 reviews)
    $$

    I LOVE THESE MOVERS!!!…read more I have used The Other Guys Moving Company twice. Once from Boston to Northern New Jersey (Spring 2015) and then again from Northern NJ to Western Massachusetts (late Spring 2018). In both moves The Other Guys has been nothing but efficient, cost-effective, kind, helpful, caring, and flexible. Jane in the office rocks! Their email response time is second to none. Plus, she fields and fielded so many last moment changes in the move from Boston to NJ, she deserves a medal. I recently needed additional documentation to have my employer cove some costs and all materials were sent over immediately, even though my move was a while ago. In the most recent Northern NJ to Western MA, happened very fast and had a tight timeline. Julius and his team were able to help. I did not think they would even be interested in a move that required them to start in NJ, but thankfully, they were. Their quote was spot on and thorough, included toll estimates, mileage, materials, time, and more. Many other companies left out tolls and materials fees. Plus, it was much cheaper than some options in NJ (those NJ movers were BANANAS). They kept me updated the way down to NJ and throughout the drive north. When we got to the final destination in Western Mass, Julius made sure we saw the scratches on the hardwood, right under where we were placing our bed, left by previous tenants to ensure our landlord did not charge us. Each move, I had nothing damaged and everything was handled with great care and respect. I cannot recommend this company enough.

    I'm a film producer and I hired Exela Movers to help move some furniture and equipment in and out…read moreof a large 7th floor office space, all under a tight timeline and precise schedule. I can't say enough about how great Alexe and the Exela team were. They were super personable, responsive, helpful and diligent in their work. They took great care of our stuff and it was a pleasure to have them on our shoot for the day. Felt like old friends at the end. If you need a great moving company, look no further. Exela is truly a local small business built by a bunch of hard working, nice people!

    The UPS Store - shipping_centers - Updated June 2026

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