I literally come by here 1-3 times a month to check my POB around 9am. Almost every time, no one is here until 9:45 or so. It's supposed to be open at 9am. Also 3 out of the 4 people who have helped me are either seriously depressed or do not care about any sense of customer service. It's as if we're bothering them. read more

Falling apart. Unfriendly service. Full parking lot despite no customers being present. Exact change only. Go to Elmwood location instead unless your business is fully packed and ready to ship or you are paying with cc. read more

If I could give 0 stars I would, I try and avoid this post office whenever I can, just tried to mail something and the place was opened with all lights turned off. There was no one inside, waited 5 minutes, tried to yell to see if anyone was behind, but they left their keys and blocked the turntable so they must've left. read more

US Post Office - Scissors blocking the turntable - Post Offices Near Me - Berkeley, California

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The people in charge was very bossy, offered less help than what other USPS do. Waiting queue was too long. Hot and no air inside

I really want to like this place as it's my neighborhood location but I've generally found the employees to be less than helpful. Today I had to mail a long package. Since it wouldn't fit in the carousel of the bullet proof glass, they wouldn't accept it even though I had already prepaid the postage. The postal worker said it was a safety issue even know it was shortly after 9am on a weekday. She was completely unwilling to do anything to help. I had to walk back to my house and drive to a different location. read more

I've heard about this post office for years. A lot of the time since the pandemic it never has been opened. But was nearby in the morning, it was open to drop a few packages pre paid etc. Even dropping off the person running the desk looked they were in hell. Nobody around. Everything was empty. Just on the phoned waiting for the end of day. Said hello/goodbye and got the "uh huh whatever" from the postal worker. It felt like I was in western of dying part of town. The kind of example of how USPS is dying. South Berkeley/North Oakland needs a better Post Office. read more

I was so scared entering this place because it looks abandoned. There was no cars in the parking lot. I actually walked in without the packages that I needed to ship just in case the place was closed down but to my surprise it's a fully working post office and the lady at the counter was more than helpful. Super nice gave me some tips on what to do when shipping things for the future which I really appreciate it. read more

US Post Office - Front of the post office - Post Offices Near Me - Berkeley, California

We call this run down post office "The Slough House"-- often they don't turn on the lights in the lobby, and working in the dim building behind thick bulletproof glass all the staff seem incredibly unhappy. The head clerk is consistently rude and unprofessional and sometimes verbally abusive to her colleagues. If this were a corporation, she would be fired immediately. But alas, this is the only post office near us and we must endure... read more

They're trying but the struggle continues! The clerks are very nice, and I don't blame them, I blame the system/administration. They're always out of something you need. An envelope this size, wrapping tape, first class shipping form, pen etc. Also check their website before coming. They have odd hours and are completely closed during certain lunch hours. read more

This office sucks. I sent a few pieces with certified mail, including my rent check and taxes, on Monday. Was assured, it will be there in 2 days had not been delivered, and I owe past due money. When I call them, they never answer the phone. Branch of government, huh? Never go there! read more

Wish I could give 0 stars! This location and the associate named Vickie are horrible!! Firstly, the associate was in the back on her phone when I walked in and had to wait 4 minutes before she finished. Secondly, when she finally came around, she argued me down about taping a very small box of contacts. Disgusting customer service!! I read the reviews prior to coming here but I did not expect to have issues dropping off 2 packages. This location needs to be shut down immediately! read more

No lines. Helpful staff. Plenty of parking. A bit ghetto (building is a cinder block circa 1950's), but homey. I like it! I'm from North Oakland. read more

MariCarmen is a very rude woman. Yells at everyone who comes in "IF ITS OVER 5 LBS I WONT HELP YOU!!" Lady, do my 3 9x6x3 boxes look like they weigh that much? Literally no reason to be rude. USPS, stop hiring people who can't life more than 5 lbs. Pathetic and inconvenient for many. read more

This place is fine...it's okay. I just really really appreciate the parking lot! I can park and then walk only a few steps. So convenient. therefore, 3 stars! About this post office: -really small -- look at my picture. (But if you go at a good time, it won't be cramped, so that wouldn't even matter.) -I went around 3pm on a Tuesday and I only waited around ten minutes. Versus Downtown Berkeley post office, where I always had to wait more than 30 minutes FOR SURE. BUT...downtown Berkeley one is also bigger, and the employees seem nicer and happier too. And way more helpful. North Berkeley one too. So you gotta pick...customer service or speed? -they have two windows but only one was accepting packages..slowed things down a little. -the lady was only semi-helpful...she was pretty much just mostly impatient. But hey, it's a post office...that's usually the case. I like that this post office is so close to me and that there's a parking lot...but also that it's WAY less crowded than other Berkeley post offices. Yes, the atmosphere here is the dingiest in comparison to the North Berkeley and Downtown Berkeley ones, but it's also the fastest too (bc of the # of ppl, not the employee speed...) so that's good enough for me! read more

US Post Office - Post Offices Near Me - Berkeley, California

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These folks do the best they can with limited resources. I've only ever been treated kindly by the folks behind the counter. This is my preferred local post office, and the lines are usually shorter than any of the others nearby. read more

I'd give a rating but it wasn't open during business hours when I showed up. There was a line of people outside all whom were expecting it to be open during regular business hours. Many of the people just left including me. read more

Small and a bit depressing, this post office location needs some TLC. I can't comment on the staff as there was no one working when I showed up at 1:30pm on a weekday -- very strange. I actually missed the location once because it isn't that well-signed. On the plus side, there is a lot of (free) parking. read more

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This is by far the most ghetto post offices in Berkeley. There are always three things here: (1) A huge line (2) People cashing their SSI checks holding up the line (3) A big fat nasty lady that works behind the counter that never responds unless totally required. (ei: you say "hello" - she keeps looking down). read more

I had such a great experience with Vicky! She was so helpful multiple times each time I went to shop something. She was patient friendly and extremely Efficient. She stayed open even later for me which I know most post offices refuse to do. She is just all around a great person and I hope management appreciates her service and work read more

Argh. No post office is pleasant, but this one gets the 1-star because I went there during their open hours (around 12), walked in, and no workers were present. Instead, a hand-written sign was displayed saying, "out to lunch." Are you kidding? Who is managing this place? read more

At first I was happy that when I found out that I live across the street from a post office. Too bad my packages don't end up here and instead I've got to head all the way to the main post office in downtown Berkeley. It's also too bad that this post office isn't open on Saturdays and that since there is usually only one person working here at a time, it closes in the middle of the day for lunch breaks. Only one person working means that lines form fast here. And once a line is formed you're going to have to wait a long time to be served. When you finally are served you are going to have to put your packages into a rotating door of plexi-glass as if you are a prisoner. This place is just depressing. (With that said, the postal clerk I've dealt with has always been extremely nice. Still, everything else just makes this the post office to avoid.) read more

Yolanda, who works at this post office, is incredibly friendly and likes to make a personal connection with everyone who comes into the post office. She told me once that her mom also worked for the postal service, and it shows that she cares about her job. She knows and remembers peopole who come in regularly. It makes me feel like I'm back in a small town, like where I grew up. Yolanda's's even amusing when she gives you your stamp options, and doesn't pressure you to choose faster. I'm sad that they got rid of the bike rack out front. And yes, it can take a while if there's a line, but to me that personal touch is worth it. read more

This is by far the worst post office that I have been to. I know yelp review for post office sounds a bit ridiculous but I like to let people know that they should avoid this branch by all costs. The young Africa American lady that works there once told me she can't mail my box because it was 10 lbs and it was over her "personal limit" to lift !!! My options were to leave and come back when someone else was on duty or go another post office . Another time I got there and lady was just gone !!! Nobody at the counter and line of people just standing there ! When I asked , I was told lady was taking a 15-20 min break !!!! And no one else was there !!! No respect for clients ! No wonder usps is losing money !! I always try to use usps for personal and business related matters (instead of ups or fedex) but this particular location always fails me! Whoever is that manager of this location should be ashamed of him/her self! read more

Everytime I come here VICKY is on lunch, when they first open she's on lunch for like 2hrs, mid day same thing, when they're close to closing.... On lunch. If you don't want to do your job why are you there??? Her English sucks and she's a high class idiot. Yesterday was the last straw for me. I dropped a box off with priority mail shipping. I asked her for the FREE receipt with tracking that it comes with and she kept trying to make me buy proof of mailing. I read her what the sign says and she still didn't understand and tried to charge me. How are you that slow working for the post office? Just How?? I need answers. I hope they get new staff soon because I shouldn't have to go out my way just to avoid a dummy who inconveniences everyone. NEW STAFF or be the person you were hired to be! read more

US Post Office - This is Vicky the idiot - Post Offices Near Me - Berkeley, California

Honestly I just love hanging out here. The stamps are amaaaaaazing and the banter is unmatched. Really, do yourself a favor and spend a couple hours just perusing the boxes and bubble wrap. You won't be disappointed. read more

I hate this post office. I used to live nearby so I've been there many times and they are either not there when they say they are open or say that they do not have enough staff to accept a heavy box that is under their a 70 pound weight limit. There is no actual mailbox outside so you cannot mail anything if the post office is closed even if it is already stamped. I now drive farther whenever I need to go to the post office because this place is constantly disappoints. read more

I went in there trying to mail a few letters internationally. The woman behind the counter made us wait until she finished her cell phone call. We asked her advice on the least expensive way to ship a package overseas. She shrugged. We found out later that we overpaid by $25. Never going back. read more

A sad and useless little place. I always forget there's a post office in my neighborhood because I never use it. The hours are horrible and the stamp machines are always empty, they may have even removed them at this point. I often wonder why they keep this branch open. The people who work there are very nice, though. read more

If I could give it zero stars I would. The woman working there was extremely rude, like from a movie is this really happening rude. She treated me like I was a total idiot and when I asked her a question she just kept repeating the same answer over and over and over again in an antagonistic way. All I wanted to know was if there was a faster way to send the package. That's it. I wish I had the power to fire people, because she would be fired. Out of a cannon. read more

Dirty floors, dirty windows, sullen staff,- it's a mess and slow and really not sure why they keep this open. Usually one person on who is overwhelmed and has such a poor attitude it's not even funny. Not heavily trafficked, so it just seems like a waste of PO. Why are these clerks so rude is the question? And do they ever clean the windows? read more

I have used this post office twice in the last 6 months. Both times I had a simple question about the right packaging and needed a pen to write the address. Both times the woman behind the counter (different each time) yelled at me for not having it written before I got to the window, even though that is the ONLY place they have pens, and treated me like I must be the dumbest person on the planet for not knowing the answer to my question! I'm sorry I don't work in a post office, but isn't it your job to help me? And for heaven's sake just put a pen on the other freaking counter so I have an option before you scream at me!! I've now left crying twice, and will never return. Thanks for the worst customer service I've ever experienced. read more

This tiny post office is one of the plexiglass-bound ones which have the giant automat-like contraptions to pass packages to the clerks. I'd hate to say this about our men and women in civil service, but the people at this branch have been slow, unhelpful, and sometimes downright hostile. It just seems like there is a bunch of Newman-types working here. Maybe this is where they transfer all the "problem" clerks or ones who are extra down on society. The clerks have hurriedly tried to close up shop when my friends tried to show up with mail bins of packages to drop off around, but not after, 5pm. If you don't live in the neighborhood, take your mail elsewhere and save yourself a whole lotta grief. read more

Lines here are often extremely long. They seem to be perpetually understaffed and the staff who are there move VERY slow. I've waited 45 min to mail a package! Prefer the location on College Ave. read more

The Pinoy woman who works in this office is the fastest, most efficient, polite clerk I've ever run across. Salamet Po, to her. There is no other post office in my book. Enough said!!!! read more

This post office is conveniently located, rarely crowded, and has really great personnel, including Yolanda, who is fantastic, helpful, and resourceful. read more

Do not rely on this office's posted hours. They do not open at 9am. In fact, I'm not sure when they *do* open. I made the mistake of opening a PO box here and now I can't get my mail because they're closed so often. read more

Yolanda is one of the sweetest, kindest, and most patient people I've met. She is the antithesis of what one expects of a postal service worker. Show this station your support by doing your business here. A positive exchange with an exceptional person will brighten the rest of your day. read more

I love that I dont have to go to the Berkeley Main office to get my stamps, etc. Yolanda is a great personable employee and I hope she always stays at this location. Some of the other employees are not as friendly. I also hope this location stays open because it has a parking lot, is convenient and that is worth standing in a bit of a line some days. read more

The hours are a lie. This place actually closes at 4:20pm so that the only employee can get her lunch break. I just went in and even though a sign says open until 5:00pm there she said no they are closed and won't reopen today. So it doesn't matter why they are closed, if you close for lunch before 5pm then you are still CLOSED, so you need to update your hours to reflect that because the current hours are very misleading. She said she made an announcement 5 min before I walked in...umm why don't you just update your hours to reflect the truth because giving announcements in an empty post office where nobody can hear you doesn't count read more

This is the best post office in the area - never a long wait, the staff seem indifferent but efficient. I live near 2 others but I'll go out of my way to use this one knowing the wait is always minimal. The only reason why I'm giving it 4 instead of 5 stars is because I wish they were open on Saturdays. read more