I had a great experience here. You are required to wear a mask inside and there is plenty of hand…read moresanitizer available. I needed to mail something via priority mail and the postman at the counter was friendly and helpful. It seemed like there were many locals who are familiar with him as well. Going to make this my go to post office from now on.

The guy and lady at this office are always nice, helpful, and flexible to ship things, definitely…read morenot typical USPS experience here.

For 73 cents the US post office will pick up a letter at your house, put it on a truck, then an…read moreairplane, bring it all the way across the country and hand deliver it to wherever you want, in all kinds of weather. These kings and queens continue to do this, in the best possible spirits, considering the circumstances, in SPITE of postmaster DeJoy doing his best to destroy this miracle we all take for granted. The post office is bomb. (Do not mail bombs - that's illegal - along with a bunch of other dangerous stuff) The Nonantum Post Office is a tiny office with 2 windows, usually one staff, and no lines. They are only open M-F until 5:00 so if you want to mail something later, head to Newtonville.

This is a great little PO hiding out in Nonantum, it is only open Monday - Friday BUT it does open…read moreat 7:30 so you can do whatever you need early. It is small, but really efficient so you can get in-and-out. I have brought in several packages over the last few months, Tina has been at the counter each time and is really friendly.

I put my biz mail INSIDE the post office slots 8 months ago, and my mail with checks inside never…read moremade it to the businesses. 3 of the checks were washed, with new names and attempted to cash in other states. Just recently it happened again ( I know, I shouldn't have gone back) . Was given the runaround on who to report to. The staff at the Watertown post office were shocked... and never heard of this happening.... Uh-huh.

Dimitri is the best. If you just follow the proper channels for your problem they will handle it. A…read moregreat experience!

I am very happy with the service that i have received at the Belmont branch. Post office staff are…read morenot know for being the most polite or helpful but i am finally happy to say that today Cassiel made me believe that maybe they are not all the same. He was very helpful and knowledgeable. He recommended a service that ended up being much cheaper than what i had in mind and it will arrive within my timeframe. I can't speak as far as the other employees but Cassiel certainly goes above and beyond to deliver superior customer service.

Decent post office, grateful for opening on Saturdays. Need to employ full staff on heavily…read moretrafficked times and days (e.g. Saturday mornings). Staff friendly and helpful.

Worst post office in newton , awful Incompetent staff, long…read morelines , rudeness galore , Newton centre is only slightly better

Very efficient and pleasant personnel. I'm in and out of there in no time. All the supplies needed…read morefor mailing if you don't have them - mailing envelopes, boxes, tape etc. An excellent PO. And it's a moments walk from the house!

Imagine it's 6:45 PM on a Friday night and you need to know, why your mail has not been delivered…read morefor a whole week. You call and someone actually answers. Wow! Your mail was accidentally on hold, and you have nothing to worry about. That is our post office.

This little post office has the best service ever! Every time I have been in to mail or pick up a…read morepackage, the employees have been super sweet and helpful. It also isn't ever took busy. The only hard part about coming here is the lack of parking. There are only a few dedicated spots next to the building, and the street can be full. I often just walk over since I live close, but be aware that you may need to search for a bit to find parking if it is busy.

I can understand why this PO has such low reviews ... based on my first experiences at this…read morelocation a year ago ... which were slow and unfriendly memories. However, recentlyyyyy I've been to this location twice, and it's been a really pleasant experience ... even with it being around the holidays. Both times, I've had "Anan" (I think that's his name ... so sorry if it's not.), and THIS MAN DESERVES A RAISE!!! Not only is he assertive and efficient, he's also really friendly and ... happy with everyone. Not characteristics you often see from PO employees ... sadly. Both times, I've come in with 10+ packages to mail out, and both times, he's helped me with a smile on his face and with friendly conversation. Such a relief ... since honestly ... I got anxious having to take so many packages to be mailed. Didn't know if I would be met with visible annoyance and a rude attitude, but ... pleasantly and surprisingly, I was not. He brightened my day both days. Regarding "value" or this place ... it's a PO. Do I think prices are higher than they were before? Sure. Is there anything that can be done about it? I don't think so. Just glad that we still have mail delivery.

USPS delivery claims can't be trusted. My delivery of live plants was delayed because of Friday…read moresnow, that's okay...rescheduled for the next day, Saturday, in which the office building (Brighton) is open until 6pm. There I am waiting in my office, then shortly before 2pm the status is updated to 'next business day' because of the lie 'that a delivery was attempted but bldg was closed'. This building with couple dentist offices has people coming in and out all afternoon. Why was there no attempted delivery slip left? Isn't the real truth the carrier just wanted to work a half day and go home?!

Christian at the Chestnut Hill Post Office was so helpful and polite. He made the experience of…read moregetting a new passport (there had been earlier complications in Brookline) easy. Be good to him.

I wish I'd thought to get the name of the man who just tracked down my missing package for me, but…read morealas. Still, this man went above and beyond to find something that was mistakenly delivered to the wrong address. Post Office Employee Who I've Been Calling 'Jeremy' In My Head, you are my hero. Thank you for calling the carrier and for rescheduling my delivery. I owe you big time!

-1 star for the hour I waited in line here on a weekday late morning, with only one person (!!)…read moreavailable at the counter. -1 for the self-help kiosk with the busted QR scanner. I had two packages with prepaid labels that I just needed to drop off and get the receipt with a tracking number, which is exactly what the kiosk could've accomplished if it was in working order. -1 for the completely lackadaisical service. Fine if you're in the area and need to drop something off but be sure to budget a substantial wait regardless of what time you go. I shudder to think of this place during peak holiday season.

I came to this UPS store to return something from Amazon. The Amazon app let me pick specific…read morelocations to return my merchandise. It specifically says no box or label needed. Just bring it and let them scan the QR code and you're set. I went to this UPS store location in Watertown this morning and it was not a good experience at all. I should've known, as it has never been a good experience in the past. The older lady there that helped me was surprised that I showed up with just the product (which was in the box - just not an amazon box). She had to check with her manager (older gentleman)...who came over with a tape measure and was like "we can only ship items less than 16". The box was about 17" and he made it seem like he was doing me a favor by accepting it. The lady proceeded to scan my QR code and was like "I'll have to mail it like this (without putting it in another box) and I hope you get your refund from Amazon. We are not responsible. This can get lost or stolen". I asked if she could at least tape the opening to make the package more secure, since she wasn't willing to put it in another box...she said no and reiterated several more times "I hope you get your refund etc". Whatever. Returning something shouldn't be this hard, especially when Amazon pointed me here with those specific instructions. There is clearly a disconnect. This UPS store is not about helping customers. Everything felt like they were doing me a favor, ugh! I would not go here again. I'd gladly put the item back in a box and go to USPS or something instead. I wouldn't have gone here in the first place had the app offered the Wholefoods return option - always a good experience there!

I have never received as snarky and rude customer service as I did at this store this morning.read more