I was donating my hair and needed to mail it out. I stopped at this post office on a Saturday as…read morethey are open later than others. The line was pretty long when I got inside, but I noticed they had many workers so it seemed like it was moving quickly. I noticed they sell cards, I never thought to buy a card at the post office. I waited about 15 minutes before I got to the front. The lady that helped me out was nice, and my transaction was really quick. I sent a package ground and it cost $7.55, she told me that was the cheapest. She pointed out on the receipt where I could track if the package was received, and a survey to fill out.

I called the Edgewood post office and a lady answers. I tell her that the postman who is not our…read moreregular drove by slowly and looked to see if I had a flag up, which I did and he kept on going. Waited a couple hours to see if he would come back, did not. I called the post office and I explain to the grumpy lady what happened and she informed me that they do not have to stop if they do not want to. I said yes mam they do as we are a business and our mail has to be sent to companies by certain dates. I called the 1800 number and they are now in the process of helping but that lady should be fired with an attitude like that as the 1800 customer service could not believe she said that.

I tried to contact the Post Office at 4:15pm to tell them our Postman continues to put our…read moreneighbors mail in our box. They will not answer the phone so I could notify them.

I typically come to this USPS branch for my mailing needs. To me, a post office is pretty much just…read morea post office... I go in, drop off my stuff or have an employee help me pay for packages. Typically this branch has one person working the front. Sometimes there will be two. I personally don't think that's as big of a hassle as others, at least not the majority of the time. Sure, if you're expecting to be in and out in five minutes then sometimes you'll be disappointed. Sometimes. But waiting is apart of life, so give yourself more like ten or fifteen minutes if you're going at a high traffic time (lunch break, right after work, etc.) or any time you're going to need to be somewhere after in a hurry and you'll be okay. ;) I was just in yesterday, five days before Christmas, and the two women working were moving people along as quickly as they could (which was actually really efficient and quick) AND they were doing so very cheerfully. They talked to everyone - the person they were serving, the people in line chimed in if they had something to say, too. It was really a wonderful experience and not something I was expecting so close to Christmas when they're busy and people tend to be less patient. I had five packages that had to be weighed, address checked, and postage applied to... the woman working handled it all with me in just a handful of minutes. Swift and speedy! It's not always like that - sometimes the employees are a little less energetic, but who doesn't have those days at work? To me, this post office gets the job done just fine - and even better than fine on plenty of my visits. I purposefully choose to use this branch the majority of the time, so do with that what you will.

This post office is a little dingy and obviously outdated but it's perfect for me. I sell stuff…read moreonline and get a prepaid label, so all I have to do here is walk in and drop my package in the prepaid bin without speaking to anyone. I have worried about the security of that system (is my package going to get stolen?), but 20 or so packages later I have never had an issue. I have been to the counter once and the employee was very nice. I have been at many different times of day and there always seems to be a few people in line. There is a lobby area with PO boxes and then there is the service area, and they have different hours. It's not the nicest place or the nicest part of town, but the parking is very easy. I'd recommend it!

On January 16, 2026, I went into the post office to inquire about mailing my tax return, and the…read moreemployee who assisted me was extremely unpleasant. She was rude and practically yelling at me, as if I was an inconvenience or had somewhere better to be. I was simply asking a basic question, and there was no reason for that kind of attitude. As a government employee dealing with the public, I expect a minimum level of respect and professionalism. Unfortunately, this experience fell far short of that.

I was already in a bad mood because I first tried going to fedex and waited foreverrrr in line only…read moreto have those losers tell me they can't deliver anything to post office boxes. Ya. So I went to usps and Cheryl not only cheered up my mood, she took care of me and got it done for cheap. Go Cheryl and go usps. Booo to fedex.

I moved into my apartment 01/4 and it has been three weeks and my mailbox keys still aren't ready,…read morewish I could've gone to another office.

Amazing always great great great customer service satisfaction is always attend. The employees…read moreshould be actually treated better in my opinion, especially during the cold weather. They were in there, freezing still with great attitudes, made my experience an appointment pleasant handle the service in a timely fashion, and they never have an attitude like other postal worker sites that I've been to

While away from Chicago Illinois for the weekend for CNO Financial Indianapolis Monumental…read moreMarathon, I had no interest in waiting days to ship my postcards once back in Chicago. I was grateful that this US Post Office was near the Indiana Convention Center where the Health & Fitness Expo was held, because it allowed me to ship out my postcards and other mail I had brought with me while in Indianapolis. When I walked in there was only one customer inside, but not in line though. I waited briefly before being acknowledged by the clerk who at the time was speaking to her co-worker. My visit ended up being in-and-out because there were not any other customers. As someone who visits post office locations regularly whether it be for Poshmark or eBay shipments, the clerk was respectful during our brief encounter. I was on my way in minutes after she presented me with stamps for my postcards and took them after. I am terrible at doing the surveys on the receipts pertaining to my visits, but rest assured, I always share a review based on my experiences. I had a good experience and would gladly utilize this location again for any shipments I may have when in town. ~ Good vibes coming your way ~ Thomas G

I stopped by this location to drop off two packages with prepaid labels on them. Upon initial…read moreentry into the branch, I did not see a drop box for packages or self-service kiosk to scan those packages and receive a receipt for tracking. There may have been one around the corner, but it was not in the open for me to see from the entrance. I went into the lobby and got in line. The young woman who assisted me was fast and efficient (Clerk #77 - I didn't catch her name, but that is what was on the bottom of my receipt). I'd watched her with two people ahead of me and she seemed to be very knowledgeable as well. She scanned in my packages, being sure to weigh them for accuracy. She then asked if I needed any stamps or anything to take home. I declined. She printed my receipt and highlighted the tracking info in two places. She did this all with the utmost professionalism and a smile. Kuddos to her!

This is by far the worst postal experience I've had. If I could rate this service zero stars, I…read morewould. My package has been sitting at your facility since April 28--it's now May 30--and the tracking hasn't changed. For over a month, the only update says, "Your package is moving through the facility," yet nothing has moved. This level of service is unacceptable and shows a serious lack of accountability. If a facility cannot fulfill its basic responsibilities, it may be time to reassess staffing, training, or even consider alternative management structures.

Okay, it is ALWAYS hit or miss here. This USPS is consistently inconsistent with the experience you…read morewill have. I have been here in the past few years and it will take a very long time to mail a package with one person working. They seem to never be able to find packages, even if you just got the slip in the mail. I have had a package get lost, then when I called they said they had it, went in a couple hours later and it was no longer there? Kinda bizarre. I did have the opportunity to go this week, there was a very long line extended past the doors you walk in to. However, there were three people working, all were pleasant. I got my mail taken care of and out of there in about 15 minutes.

Worst Post Office in the city and since I cannot change my post office I had to get a PO box at the…read morethe Beech Groove Post office just to make sure I received my mail. I wish I could give 0 stars!!!

Stopped in to get a document notarized, and glad that it was a smooth experience. There was only…read moreone employee working and it was a bit busy, but she kept things moving as quickly as she could. We came in on a whim, so I was glad to find out no appointment was needed. Just a heads up, you do need to have a valid ID for anyone signing, which is standard but good to know ahead of time. The notarization fee was $10, which felt reasonable. The whole process was quick and straightforward once it was our turn. It's located in a strip mall with a parking lot, so parking was easy and convenient.

Came to this store to ship a box had the QR code he said you got to send me the label via email…read moresent the label he printed the label out and then wanted $4.12 to print the label I said you never said nothing about that he goes well it cost money to print I said $4 for one page I left and won't be back he ended up having to throw away the $4 printed page out in the trash

Helen was so helpful sending out my package today. Customer service was on point!! Very sweet and…read morewas super quick and thorough! Was in and out in no time

Understaffed - will make mistakes... poor customer service... Didn't know their own software system…read moreand how to easily enter new work orders. Constantly complain that they're too busy with other peoples project. The only one on the staff that is competent is Kenny -