Okay, it is ALWAYS hit or miss here. This USPS is consistently inconsistent with the experience you…read morewill have. I have been here in the past few years and it will take a very long time to mail a package with one person working. They seem to never be able to find packages, even if you just got the slip in the mail. I have had a package get lost, then when I called they said they had it, went in a couple hours later and it was no longer there? Kinda bizarre. I did have the opportunity to go this week, there was a very long line extended past the doors you walk in to. However, there were three people working, all were pleasant. I got my mail taken care of and out of there in about 15 minutes.

Worst Post Office in the city and since I cannot change my post office I had to get a PO box at the…read morethe Beech Groove Post office just to make sure I received my mail. I wish I could give 0 stars!!!

I come in here quite a bit, i usually have an amazing lady who helps deal with my packages but…read moretoday (6/16/25) almost the entirety of the staff was incredibly rude and disrespectful, the lady with the short black hair glasses and tattoos on her arms, spoke to me in a very rude tone saying she never called for me after moving up in line by a step. and then when i said she was being rude she just raised her eyebrows and stormed off, Another girl and guy assuming the guy was the supervisor were bad mouthing another customer who was "Not patient enough". For their liking. The only kind person was the sweet asian lady who helped me with my package.

The person who helped me was very rude. She spoke rudely and seemed like she didn't want to work…read more She made me wait a long time for no reason, just because she was talking to another employee (not work-related).

10/10 would recommend this location for any packages you want to send out. The staff is friendly…read moreand they always have a smile on their face when they greet you. We come to this location because they have great customer service and so the people that come in here are nice and friendly.

The employees are super friendly! They will answer all of your questions. The Postmaster is…read morewonderful, as is the Supervisor. Thank you Beech Grove Post Office employees!!!

As usual, FedEx does a great job. The smiling agent was professional and courteous, unlike working…read morewith the Gen Z children. There is ample parking, and the neighborhood is good.

Helen was so helpful sending out my package today. Customer service was on point!! Very sweet and…read morewas super quick and thorough! Was in and out in no time

Shorter line ! All the services! They sell greeting cards and shipping supplies. Service is…read moreprompt!

Absolutely HORRIBLE. Scheduled a passport appointment for my kids only availability was a month…read moreout. They called me 15 MINUTES before my appointment to cancel after I had just pulled my kids out of school for the appointment. Stated the only way to get in was to reschedule online again. Appointments a month out still. Absolutely ridiculous. Called and asked them to call back to figure it out and (of course) no call back.

Amazing always great great great customer service satisfaction is always attend. The employees…read moreshould be actually treated better in my opinion, especially during the cold weather. They were in there, freezing still with great attitudes, made my experience an appointment pleasant handle the service in a timely fashion, and they never have an attitude like other postal worker sites that I've been to

While away from Chicago Illinois for the weekend for CNO Financial Indianapolis Monumental…read moreMarathon, I had no interest in waiting days to ship my postcards once back in Chicago. I was grateful that this US Post Office was near the Indiana Convention Center where the Health & Fitness Expo was held, because it allowed me to ship out my postcards and other mail I had brought with me while in Indianapolis. When I walked in there was only one customer inside, but not in line though. I waited briefly before being acknowledged by the clerk who at the time was speaking to her co-worker. My visit ended up being in-and-out because there were not any other customers. As someone who visits post office locations regularly whether it be for Poshmark or eBay shipments, the clerk was respectful during our brief encounter. I was on my way in minutes after she presented me with stamps for my postcards and took them after. I am terrible at doing the surveys on the receipts pertaining to my visits, but rest assured, I always share a review based on my experiences. I had a good experience and would gladly utilize this location again for any shipments I may have when in town. ~ Good vibes coming your way ~ Thomas G

I typically come to this USPS branch for my mailing needs. To me, a post office is pretty much just…read morea post office... I go in, drop off my stuff or have an employee help me pay for packages. Typically this branch has one person working the front. Sometimes there will be two. I personally don't think that's as big of a hassle as others, at least not the majority of the time. Sure, if you're expecting to be in and out in five minutes then sometimes you'll be disappointed. Sometimes. But waiting is apart of life, so give yourself more like ten or fifteen minutes if you're going at a high traffic time (lunch break, right after work, etc.) or any time you're going to need to be somewhere after in a hurry and you'll be okay. ;) I was just in yesterday, five days before Christmas, and the two women working were moving people along as quickly as they could (which was actually really efficient and quick) AND they were doing so very cheerfully. They talked to everyone - the person they were serving, the people in line chimed in if they had something to say, too. It was really a wonderful experience and not something I was expecting so close to Christmas when they're busy and people tend to be less patient. I had five packages that had to be weighed, address checked, and postage applied to... the woman working handled it all with me in just a handful of minutes. Swift and speedy! It's not always like that - sometimes the employees are a little less energetic, but who doesn't have those days at work? To me, this post office gets the job done just fine - and even better than fine on plenty of my visits. I purposefully choose to use this branch the majority of the time, so do with that what you will.

If there was a # below 0 I would give that to them. I mailed a pkg 06/25/26 @ 04:53 pm. I che ked…read morethe tracking #. Today 07/07/26 the pkg is still sitting it has not been moved since i mailed it. I went to the Wannamaker PO and the woman tried the tracking gave me the same info that I already had. I ask why the pkg is still there she informed me they send out their pkgs the same day.i said why is the pkg still here and could she check ot see if the pkg was there and she said they cant do that. I have filed a complaint at a higher level. No wonder Postal Service is going broke if this is how they handle all their mail. This is unacceptable Joanne Schumake

Tammy was extremely nice to me! I've never had an experience like this at a post office. They're…read moreusually extremely rude and in a rush.. She was definitely fast but very nice sociable! I will be coming to this location for now on!

They frequently lose packages and have other issues with mail delivery. Their whole system is…read moredisorganized. Use UPS, FedEx, or anything else if you can.

Lifesavers! I never knew there was a post office open this late; until 8 pm! Being close to the…read moreairport is more than likely the reason. The staff here was super friendly as they worked late with last minute shippers through the busy Christmas season. I was able to have my letter sent overnight with no issues.

I purchased an item from Great Britain. It arrived just a few days later in Chicago and then went…read moreto the Indianapolis Distribution Center where it has been stuck for a week. The seller in Great Britain spoke to Royal Mail, the initial shipper, and they are looking into it. My local post office official in Westfield said she has worked for the post office for 28 years and has never seen this bad, not even during COVID. This is beyond absurd.