A very professional and knowledgeable staff There is never…read morea time that they can't take care of your business Fantastic store

Great effecient service. EVen when busy they staff up to meet demand. Highly reccomendread more

This store is a rip off. Returning free shipping from Amazon ends up costing $9. No printed…read morelabel $4, item shifts in box $3 packing, oh, no tape $2

Rude and unfriendly staff. Worst experience I've ever had at this store. Maybe he was having a bad…read moreday, but not sure I'll go back. Plus I tried calling to ask a question, nobody answered and it said the voicemail was not set up.

Beware of A-1 Gene's Mail Box Service. I hired them to replace a damaged mail box at a rental…read moreproperty I own. I talked to Gene via telephone and when given choices of small, medium and large mailboxes decided on the medium size. He said they would be out the next day to replace it. They did come out the next day and replaced the box, but when I drove past the house the same day noticed that the mailbox was not a medium size but a small. I had left them a check to cover a medium mailbox installation. I called Gene and he told me they replaced the box with the same size mailbox but never offered to refund the difference in cost. I requested the difference in cost to be refunded to me. Reluctantly he agreed to do that (just $5.00!) Today I had to stop at the rental for another reason and examined the mailbox more closely. The top of the box was covered with scratches and the door was slightly dented. I call Gene to tell him how unhappy I was with the service and he told me I didn't have to do business with him and hung up. I suspect an inferior box was used because the home was a rental and he did not think I would notice. Wow! This is clearly a dishonest business.

A-1 Gene's Mail Box Service fixed my mailbox, however, the owner closed my front door behind him…read moreand locked me out of my house. They had to call a locksmith service for me and then took off as soon as they arrived. The locksmith charged me $250. When I called A-1 Gene's Mail Box Service to get the name of the company they called and let them how much I was charged, they didn't even offer to share in the cost even though they were responsible for the lockout.

This is a great spot for sending things and buying supplies. I have always had a good experience…read moreand find them to be reliable and professional. I was served quickly and had no issues. I can't speak to all of their resources but we did buy copy paper and it was rather cheap comparatively which is a nice value. I will use them in the future for sending items especially if we need them done quickly or with special considerations.

These are the most rudest people I've ever delt with. I made a $75.08 printing Transaction for tax…read morepurposes. They printed the file placed it in a envelope and I paid for it. Not thinking to check them for being irresponsible. When I got outside I noticed they printed only to the center of the document (PRETTY MUCH USELESS) I return inside waited until it was my turn and explained the error. The girl behind the counter was absolutely a rude little snipe. She kept saying you paid for it and left the bldg...and she said she would not fix the problem. So, I left call PayPal who would help until the transaction was completed, so I called Huntington Bank and stopped payment of $75.08 cost was free...I can't wait to call the district manager of the ups store tomorrow...

Stopped in to get a document notarized, and glad that it was a smooth experience. There was only…read moreone employee working and it was a bit busy, but she kept things moving as quickly as she could. We came in on a whim, so I was glad to find out no appointment was needed. Just a heads up, you do need to have a valid ID for anyone signing, which is standard but good to know ahead of time. The notarization fee was $10, which felt reasonable. The whole process was quick and straightforward once it was our turn. It's located in a strip mall with a parking lot, so parking was easy and convenient.

Came to this store to ship a box had the QR code he said you got to send me the label via email…read moresent the label he printed the label out and then wanted $4.12 to print the label I said you never said nothing about that he goes well it cost money to print I said $4 for one page I left and won't be back he ended up having to throw away the $4 printed page out in the trash

I was working a tradeshow and had all of my booth materials sent here. The staff was incredibly…read morepatient. One of the packages was missing. We figured it out and since it was picked up by the driver and didn't come till later that afternoon, one of the employees walked my package over to my hotel for me, which was incredibly generous of them and extremely helpful. Thank you so much. We will continue to use UPS as our preferred shipping option.

Prompt friendly service. They help me to make sound choices for my finances & provide options.read more

Okay, it is ALWAYS hit or miss here. This USPS is consistently inconsistent with the experience you…read morewill have. I have been here in the past few years and it will take a very long time to mail a package with one person working. They seem to never be able to find packages, even if you just got the slip in the mail. I have had a package get lost, then when I called they said they had it, went in a couple hours later and it was no longer there? Kinda bizarre. I did have the opportunity to go this week, there was a very long line extended past the doors you walk in to. However, there were three people working, all were pleasant. I got my mail taken care of and out of there in about 15 minutes.

Worst Post Office in the city and since I cannot change my post office I had to get a PO box at the…read morethe Beech Groove Post office just to make sure I received my mail. I wish I could give 0 stars!!!

I use this store for Amazon and other drop off shipping needs. I've never had a problem with any…read moreof the staff and can get in\out pretty quickly.

I have been coming to this location for the past year now and every single time I come in the…read moreemployees are so rude and very unhelpful. I try to avoid this location at all cost!! Go to the greenwood location off 135 if you are local to the area much friendlier staff and helpful environment!

Helen was so helpful sending out my package today. Customer service was on point!! Very sweet and…read morewas super quick and thorough! Was in and out in no time

Understaffed - will make mistakes... poor customer service... Didn't know their own software system…read moreand how to easily enter new work orders. Constantly complain that they're too busy with other peoples project. The only one on the staff that is competent is Kenny -