I've decided to do an update of this Social Security Office since their location has moved a bit…read more It has also been a solid ten years since my original review. I'm not quite sure why they changed from the relatively comfortable digs at 56th and Post Road (which was actually built for them) to an obviously older and far more disheveled building at 16th and Post Road. I needed to snag some documentation so I could complete some paperwork for my father. Surprisingly, I didn't have it. In the old days, it was super easy to just drop in. Sure, you waited. Yet, you could stop in and get served and be on your merry way. These days, the emphasis is on web-based experiences. They also suggest an appointment for most situations, though an appointment is not actually "required" except for a few services. I arrived noting, with some dismay, that there's not a single true ADA spot here unless you go to the employee side of the building where there's two. The front entry has a two-sided double-entry with glass doors. As you enter, there's security to the right and two kiosks where you sign in. You sign in even with appointments, though it appeared appointment times were generally honored. I initially entered and saw all the "make an appointment" signs and freaked. Then, I saw all the "you can accomplish this online" and freaked out. So, I went back to my car (there's no one really offering anything resembling customer service) and tried to call them. After going through a mazes of automated/AI responses that weren't what I needed, I may have screamed "Give me a fu**ing human." Strangely enough, that worked and within seconds I was connected with a human. Even more strangely, that human was surprisingly kind and helpful. As expected, she could not help because I was acting on behalf of someone else. She encouraged me to go into a branch - I noted being in the branch parking lot, and she encouraged me to just walk-in. So, I went back in (I didn't walk, of course. I still haven't mastered that skill). I finally realized the kiosks were there and signed in. The waiting area is basically BMV-like. It's a large room. The employees all sit behind shielded booths and when you get called you go to the associated booth. It's weird and very industrial and stunningly impersonal. Fortunately, I was served by a very nice woman who knew her stuff and resolved my concern fairly quickly (after about a 45-minute wait to see her). All in all, I was pretty stunned to get my issue resolved in one day. So, that keeps my 3-star from being a 2-star. Access? There's one parking spot with a VERY faded wheelchair symbol and the spot isn't close to ADA. The only two spots I saw were on the employee side - so much so that an employee who saw me pointed out the entry was on the other side of the building. They do have an accessible restroom. Most of the booths seem fairly accessible, though most have two chairs in them. I had to move chairs to move up to the counter. The security guard was fine - neither gruff nor friendly. Certainly not helpful. It's simple. A lot can be resolved online these days. Try it. Calling can also help. However, there are those reasons you have to go in and you just have to get through it. It's not great. It's not awful. It's the government (Hey, I can say that. I work for the government).

I experienced a very wonderful woman, Christina, This young woman knew her business and as sweet as…read moreshe could be!!!!! Whoever hired her I'm sure are quite pleased with her hire! Keep up the great work!!!!!!

If you have to avoid this place; DO SO! I had an…read moreappointment set weeks ago for 2pm today, my number wasn't called until 3:30pm. I can understand if I was a walk-in (which are accepted but from convo with others in the waiting area they waited an upwards of 6 hours) but I wasn't. There are 19 windows and only 6 of them were in use with personnel calling numbers smh

Open more windows wait with more windows always 3 hr wait the minimum I never drop things in…read morebox.Times they claim they don't get them I get a receipt in person 43 plus ppl &3 windows open it's 1045 am checked in at 9 :21

The City-County Building in Indianapolis acts as the base for our consolidated city-county…read moregovernment. Within it you can find all of the county and city offices. The structure itself is an imposing 28 story structure that, until recently, had nothing alike in its eastern edge of downtown Indianapolis. The building really is an odd mix of adapting to the modern world while still being stuck in time. There are security check points at each of the entrances. Cell phone signals are unusually decent in this old building. And there is evidence of slapping a new coat of paint on certain objects, as seen on the elevator doors. But there is also evidence that the building is a bit stuck in time. It is the only building that I've stepped into in the past several years that had way more than one working pay phones. The dismembered heads of former mayors seem to really lack context until you read the plagues and then you're like "Oh, this is supposed to be honoring them". Even the building itself really just hasn't aged well. Before the Whole Foods Tower (or whatever it is called) was built, nothing really matched it in terms of height so it just kind of sticks out like a sore thumb. Maybe if it was closer to Monument Circle it would blend a bit more in with the other tall buildings, but it just...well, is big and imposing. Then you get into that you have rank-and-file government employees in the same building that is holding criminal trials, and you can kind of see what might've been a good idea 60 years ago might not be a great idea now. To the south is a public square where the original Marion County Courthouse used to stand. It is closed but is set to re-open with a bit more greenspace and whatnot. Oh, I almost forgot. There is an Observation Deck with a small museum on the top floor. You have to access it through the service elevator. It has a small museum of Indy history and a great view. Website link is the Building Authority, which actually owns and operates the building. Yeah, I'm a nerd and love discovering obscure government agencies.

Not sure who to direct this to so I'm trying this. I live in Indianapolis. I've lived here for many…read moremany years. The downtown area has definitely improved in the past 5 years. However...... Who is in charge of the architectural design of new buildings? Why are there so many UGLY buildings going up?? This really ruins the view!!! For example, walking on the Cultural Trail from the canal to the public library downtown: 1. The Addition to the library itself is glass and metal attached to a beautiful old historic building. WHY?? Why do that? 2. Behind the library building are new apartments which look like unfinished boxes in red and blue. (The Congress at Library Square). Please! There is no "library square". WHY? Who approved this monstrosity? 3. Just down the street is a beautiful older building which has apartments. (The Plaza at Library Square). They are embarrassed by the horrible looking apartments next to them. 4. Across from the library are the Meridian Arch condos (Formerly the Meridian Street Methodist Episcopal Church), a beautiful historical building. 5. Walking down the cultural trail, you can view the Scottish Rite Cathedral. Across the street are new apartment BOXES which provide a DISCONCERTING and UNATTRACTIVE view. WHY?? Why would you or WHOEVER allow these UGLY buildings to be put up? WHY??? 6. Further down the pathway is the new Phoenix Theater building which is made from what appears to be gray corrugated cardboard. WHY?? Why couldn't they build a more appealing building? 7. As I walk down the path, I pass by Economy Plumbing, which incorporated a lovely building in the front. 8. Across from that building is Zesco, which sells Restaurant supplies. They utilized a lovely old building to house their business. 9. Across the path from Zesco is a building with metal slats for siding. Apparently this is a Roland Design. Ugh! It is incredibly sad that the city of Indianapolis can't do more to make a consistent architectural plan or design. No one wants to look at the new monstrosities that are being put up endlessly.

Funny funny. I'm not sure why it has to be 85 characters. I'm just laughing at the fact that this…read moreis even on here.

For intake (APC) it takes for-ever, mine was 27 hours. In jail there's no mental health care to…read morespeak of, though about 25% of people need it. If you tell them you are under menatal health care when you are processes, they withhold it for a week to make you talk. When it's your time to be releases, they hold you for an extra day...or two...or 7...cause they do not care and their records are messed up.

This historic capital building has been undergoing renovations in 2025 as can be evidenced by the…read morescaffolding surrounding the rotunda in the photograph I have posted. It is the historic working capital building & seat of government for the state of Indiana. Open to the public as it should be the beautiful architecture and grounds are a must visit for Indiana citizens and anyone else who finds their self in the capital city of Indianapolis.

Stopped by for a tour. The tour guide let me join a big group at 10:30am. This place is beautiful…read moreand so cool! Got to meet the Comptroller, see the House of Representatives in session, sit in the Senator's chairs, and see the Supreme Court. The tour guide is so knowledgeable. After the tour, he gave me some good museum suggestions and showed me where to go.

This was a great service. I submitted my complaint about misleading marketing from a software…read morecompany. I provided them a detailed explanation, together with clearly marked evidence. They MEDIATED the case, resulting in this company receiving the complaint from the attorney general's office. The company acknowledged the complaint and resolved my problem. This was the result of good service from the state of Indiana. I think people need to realize, that they will do a favor and MEDIATE for you. But they won't resolve all the complaints that people send to their office. They can't represent individual consumers. They only represent the STATE of Indiana where there is a clear pattern of law breaking. For most cases, if you have a major problem, you need to hire your own attorney.

Just not actually protecting the small man I was scammed by solar company in Indiana and im still…read moremaking payments to finance company for a solar system that dont even work and company installed it went out of business with many people in same situation as me and attorney generals in other states stepped in for constitutes in there state and indiana has done nothing letting big banks destroy people

The condition of a home in a work order carries no weight with Citizens Gas and Coke Utility. With…read morenegative wind chills, they can't get out to turn on service for a week. Even after a week, they will bump an address to the next day or two if they are overworked. They don't care about freezing pipes. The Utility Commission will be notified.

On a routine inspection of lines, Citizens found a leak at my home. They called a technician and…read morehe shut off our gas. The technician immediately responded to the inspector's alert. The next day our plumber fixed the leak and we called the number to have a technician turn back on our gas. They were here within 10 minutes! Both technicians explained the problem and and answered our questions. I'm very grateful for the inspection. We smelled no gas and there was a definite leak. The pipe that was replaced was corroded. Thank you Citizens for your professional work and employees!

45 min on hold to make a appointment 2 weeks into future. Im sure I will be fun.read more

Absolutely sucks!! Waiting for "reviews" for months! Get hung up on after being on the phone for…read moreHOURS! and never getting and answer. Step up your game! DO YOUR JOBS ALREADY! Inly reason you're getting paid is because we are forced to!

Surprised you can yelp review PDs but IPD dispatch gets 5 stars for trying their best to help me…read morerecover some AirPods stolen from me in another county. Ultimately we were unable to recover them. The officer who responded to the call made contact with one individual at the home and didn't even bother talking to the other two people who lived there before he drove off without telling me next steps or anything. He specifically gets 2 stars. Everyone else gets 5

my boyfriends truck was broken into and his radio was stolen. i called at 6:15am then again at…read more6:58am and they said my initial call was never reported. she said nobody will come out that an officer will call and give me a police report over the phone. i then called again at 7:47am wondering where an officer was to call me. it's now 8:40am and i have yet to hear from an officer.