Love that I can drop off packages at the self service kiosk. Very awesome feature. Don't have to…read moreinteract with anyone

That lady with the glasses is the worst. I've been here a handful of times and unfortunately, each…read moretime I've had to deal with her. She is unpleasant and unkind. She needs to be fired.

I have a small etsy business and have been using this post office regularly for about a year. The…read morepeople who work there are always friendly and helpful. It's certainly not the easiest job to deal with the public under the conditions imposed on the USPS (and a pandemic), but these folks really feel like part of the community, and are always so kind.

I was stunned by the exceedingly customer service.One and a half years ago one of my UPS mailed…read morepackages was badly damaged in transit.The BG UPS store staff and I had several contacts with the UPS claims department who never sent me payment for the claim they acknowledged was justified. After such a long time I had accepted I would never be paid.That was until the new store owner,Amy,recently fiercely advocated for me. Her efforts resulted in my receipt of the full claim amount (204.00 from UPS Capital Insurance Agency). I have always received good service from the hard working staff at BG UPS.Nonetheless,to have the owner voluntarily battle for me was extraordinary.What an exceptional community business!

The team at UPS store is very courteous kind and professional and quick to meet my needs.read more

This post office location is really scattered and disorganized. I no longer trust them handling my…read moremail (incoming or outgoing). 1) I ordered and pre-paid for a post office box online. When I went into pick up keys and sign my agreement, I was informed I'd need to wait a whole week because they didn't have keys. On to top this off, I had to call repeatedly to check in to see if the keys were printed; otherwise, it would mean standing in a long line just to be told the keys weren't available. 2) it's not even been a month and my mail has been mishandled. They lost my personal check order that requires a signature. Tracking information shows it is available for pick up as of 4 days ago. The lady behind the counter told me that could't possibly be the case. Ok, so why does tracking indicate it's available? An overwhelmed handler came out to talk with me, and he expressed that it looks like the package is lost. Seriously? You had one job. The package didn't even have to leave the building or go into a carrier's van. After calling the customer service number they did in fact confirm my package should be available and it is marked available for pick up because it was passed to this post office to deliver to my po box. What a mess. Too many extra trips to and from this place just to get the run around,

I live in Salmon Creek in Vancouver, and this is another one of the legit US post offices that is…read moreclose to my home. This location is small; there is only one clerk counter, but that is okay as there never seems to be much of a wait. They seem to have all the stamps I need in stock (fancy forever stamps, international first class, domestic postcard, 10 cents, etc), The clerks behind the counter are friendly and there is plenty of parking.

These guys are great. We needed a notary service quick. They do it. We had a PO Box with them 7…read moreyears ago and the guy remembered us! He did the notary, made some copies for our records and had the FedEx guy hold a couple minutes so the documents went out right away.

I would give negative stars but Yelp doesn't allow it. This Postal Annex is such a joke. We…read morebought a book of stamps and the price was $16!!! For an $11 book of stamps!! There is a $5 service fee! $5 DOLLARS as a service fee?! You can go anywhere and get a book of stamps for $11. If this place is gouging you on stamps what else can they be gouging you on! I would recommend to NEVER go here and use their services! What a rip off!!!!!

Efficient and good communication. Professional staff. Convenient location. Recommend.read more

I love supporting a local business. This little print mailbox shop is wonderful. They're kind…read morethey're affordable. Their customer service is amazing. They're fast they're effective. I am so grateful to have this place so close to my house. You guys are the best.

They've always been welcoming, friendly, reliable, & prompt to inform me when I've got a package…read morewaiting to be picked up. (Side note: if you enjoy cinnamon in your hot cocoa, you might like the Bigfoot chocolate bars they have for sale.)

Mail scans. Apparently not a thing. I have requested twice to have mail items scanned. After…read morewaiting a week for the first one, I had the mail picked up. They still list it as 'scan pending'. The second one has been a week and still no scan. I will be looking to move to another provider.

I was exceptionally pleased with the ease of completing a complex situation at this store…read more The courtesy Greg showed with his professional knowledge made the process very easy. I have used other facilities in the past when I was in business and didn't compare to this store.

When the store hours say open 10am yet at 10:10am the doors are still locked. It's a scorcher today…read moreI guess everyone but the store opener thought they would get an early start.

Learned the hard way not to purchase Stamps at Postal Plus…read more Postal Plus charge for a Book of Forever Stamps (20) $19.85 USPS Charge $14.60 When I contacted PP they said they can set their own prices. USPS confirmed this is true. IMO a $5.25 difference is outrageous.

I have been a customer of this business for years, and generally had few complaints until today…read more Earlier today I received an email indicating I am about to be charged for storage which I found strange since I just cleared my mail box out. I logged in, and was prompted to sign an agreement to new terms. I read through the agreement, and says I need to indemnify the business, and agree to mandatory binding arbitration. I then attempted to select my mail so that all of my current mail could be deleted, but the website wouldn't let me do this unless I agreed to mandatory arbitration. I have no intention of signing such an agreement. My experience with arbitration agreements suggest the perpetrator plans on robbing you, or doing something illegal, but doesn't want to pay for that so he/she sticks an arbitration agreement into your contract so that you have no access to the courts. I have no intention of signing such an agreement, and neither should you! I have complained to Mitch who owns this place, and waiting for his response. I no longer feel safe using this company, and will begin looking for someone else. I have been with this company for many years, and only received the request for mandatory arbitration on 06-02-24.

I requested a receipt at the time of dropping off three packages with prepaid labels. I was told…read morethat the mailing label that I printed was my receipt. I didn't stop to think about this and soon realized that the return label was no receipt that shows I left three packages with Mail Room Plus. I phoned Mail Room Plus to ask for a printed receipt and was told that they do not provide receipts for prepaid packages. This feels like porch pirating to me. DO NOT USE THIS SERVICE. Bad, bad, bad.

"Notary is not in." So said the guy behind the counter, who wasn't happy I interrupted his personal…read morephone call.