I brought in a birthday gift to send to my granddaughter in London. It was a large box of goldfish…read morecrackers that aren't sold there and she missed them! I paid around $15 for the box at Costco! The person at the register weighed and said a price in the hundreds. She suggested I take it to the post office. It was shipped for around $70 with tracking! I've also gone here more times than I care to admit returning items that didn't work to Amazon! They are always very helpful, even when there's a huge line!! I'm very impressed with how professional and patient they all are to everyone!

Sky is great, Kind, friendly and outgoing everytime I come here she makes my returns easy and…read morepositive' even when they can be overwhelming at times with the amount of stuff I bring in! Thank you

Efficient and good communication. Professional staff. Convenient location. Recommend.read more

I love supporting a local business. This little print mailbox shop is wonderful. They're kind…read morethey're affordable. Their customer service is amazing. They're fast they're effective. I am so grateful to have this place so close to my house. You guys are the best.

These guys are great. We needed a notary service quick. They do it. We had a PO Box with them 7…read moreyears ago and the guy remembered us! He did the notary, made some copies for our records and had the FedEx guy hold a couple minutes so the documents went out right away.

I would give negative stars but Yelp doesn't allow it. This Postal Annex is such a joke. We…read morebought a book of stamps and the price was $16!!! For an $11 book of stamps!! There is a $5 service fee! $5 DOLLARS as a service fee?! You can go anywhere and get a book of stamps for $11. If this place is gouging you on stamps what else can they be gouging you on! I would recommend to NEVER go here and use their services! What a rip off!!!!!

horrible service. waited 20 minutes in line for the clerk to assist ONE customer in front of me. He…read morewas only sending one small box to Chile. All I wanted was two sheets of heavy white paper, so I could print a certificate. I finally left. The clerk never acknowledged us standing in line forever. Not going back.

How dare u put the 6 40lb boxes in front of my shed & NOT MY PORCH .. U have put them on my porch…read morefor yrs .. NEXT TIME , I best see them on my porch like the lady (usual driver) puts them .. ur driver was too busy on his phone to see my 64yr old AZZ running down the DW to catch him .. GOT IT ???

The Fed Ex delivery man did a great job driving all the way down our long drive way and turning…read morearound at the end. He delivered the package to the door and was quick. I appreciate his service and ability to deliver the package successfully! UPS always tosses our packages at the end of the long drive way (more than 4 different occasions)- I've complained multiple times but can't always control who we get packages through as the sender typically picks that otherwise I would ALWAYS pick FedEx over UPS! Just FYI for any package senders out there. Do not use UPS. Use FedEx for quality service and successful package delivery.

I was stunned by the exceedingly customer service.One and a half years ago one of my UPS mailed…read morepackages was badly damaged in transit.The BG UPS store staff and I had several contacts with the UPS claims department who never sent me payment for the claim they acknowledged was justified. After such a long time I had accepted I would never be paid.That was until the new store owner,Amy,recently fiercely advocated for me. Her efforts resulted in my receipt of the full claim amount (204.00 from UPS Capital Insurance Agency). I have always received good service from the hard working staff at BG UPS.Nonetheless,to have the owner voluntarily battle for me was extraordinary.What an exceptional community business!

The team at UPS store is very courteous kind and professional and quick to meet my needs.read more

Needed international passport photos, one of the few places that offers this service. They did a…read moregreat job of providing this service. Loved the personal touches in the store! The owner was very nice and easy to work with, will be using this shop for future needs.

I went here because it came up as the only place in Vancouver that does Canadian photos, as the…read morerequirement is very specific. The female employee was very helpful and pleasant to work with as I spent several hours there printing off documents in color as I was putting my packet of documents together in order to get them shipped out that day. After my photo was printed the lady wrote the date on the back of the photo, as required, in gel pen, which led it to smudge terribly. I brought that to her attention that they were very particular in the application process. I don't want to wait 8 months for my application for it to come back denied because they didn't use the correct pen. The lady agreed with me and reprinted the photos. She reprinted them again and then proceeds to use another gel like pen that created the same outcome- a smudged up date on the back. I said "it's doing it again.." Bryan, the manager, was within ear shot, listening to all of this, comes over behind the counter and says "what's going on...?" Lady worker says- "the pen keeps smudging-" He takes the photos, uses an alcohol wipe to take the gel ink off and begrudgingly writes the date in a sloppy manner, leaving tiny smudges of the old ink on the photo front and around the edge of the photo. Thanks? Meanwhile I had requested them to print a color photo of a receipt, she prints in grayscale, I asked for a printed copy of my drivers license and passport together in color- she makes the copy but the two pieces of ID are overlapping each other and part of my drivers license was cut off. I simply asked them to reprint these as those would most likely be denied causing my whole application to be returned. Bryan seemed to be annoyed with providing customer service as I asked him questions about needing to sign the back of my photos just to clarify. Instead of being kind and reassuring he was snarky and said "I've done 500 of these" I know what I am doing kind of thing...then he almost throws away the old UPS envelope that I brought in. The lady said they didn't have big enough envelopes so we had to ship it in the old one... I said "we need that envelope- you don't have the right size." Bryan, gets the envelope out of the garbage can and then begins to put my documents inside. I was watching him doing it and making sure was all good. Instead of a "thanks for coming in, you are all set..." he says rudely "we are all done here....you have your tracking receipt...." I turn around and leave "okay thanks..." I'm not sure why he was so annoyed but I must have hurt his fragile male ego. I don't recommend this place, make the drive to Portland.

I've had a po box for YEARS! they are helpful all the time! :) even when shipping can be a pain…read morethey sit there and try to figure it out even when we are both frustrated because technology is great until its not! lol

I received a package that had my address, but the wrong name. There is a common scam where someone…read moreuses your address, you give them the package because neighbors help neighbors, and you receive a bill later (if this happens to you please keep close watch over your banking accounts). The package says it's from Fedex, but there's some UPS info as well and the format doesn't really match either based on my experience in shipping. I plugged in all the tracking numbers with both logistics companies and they stated it wasn't theirs. Knowing that I reached out to the number for the shipper, Postal Connections, and spoke with Sherry. She asked for my name and number so she could research and get back to me - totally valid! A little while later I received a phone call from the intended recipient asking if she could pick it up. Which is a hard no, I want this tracked and I'm happy to do a RTS. So, Sherry shared my personal information with a random person that may or may not be a scammer. This person cleary has my phone number now, may or may not have my address, and I'm going to have to take extra time out of my day to figure out how to get this package RTS ASAP. To say that I'm displeased would be a serious understatement.

I had no idea that this place charges over market rate for USPS mailings. Cost $6.00 to send an…read moreoversize envelope with a card in it to Portland, would've been a couple of bucks at the post office. Live & learn (won't be back). What a ripoff.

Not enforcing mask rules. I went in to mail some stuff and get a notarization, walked right back…read moreout. Companies that don't care about my health and safety don't need my money. Unfortunately, I paid for a mailbox there for a year. Today, I went there again and they are still not enforcing mask rules.

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

Pray that your insurance company does not deny your claim, because their prices are way out of…read moreline. I was able to get a complete French drain solution for less than what they billed insurance for just mitigation (a one time pump-out of a 10'x10' area). Then prepare for the accounting group to hassle you daily for payments that are not yet due (see other reviews). Do what you want, but consider yourself warned.