Here is where you escalate a complaint about these people:…read more hotline@uspsoig.gov Any complaint that you put in thru the Web site goes to the supervisor, who is apparently a large part of the problem. If they steal your mail (which is apparently a "thing" with this office), call the police and file a report. Enough people making enough complaints might actually get something to change.

The Vancouver area postmaster is doing a horrible job addressing customer concerns. I asked for…read morehelp with trash being left into my mailbox, and obstructing my mail, and was promised that the offending items of mail would no longer be delivered to me. They even confirmed that it would be permanent, and I would not have to call in again. Here we are a couple months later, and my mailbox is full of loose pieces of coupon trash in which important pieces of mail are getting hidden in. I tried calling and no one is answering. Why are our taxes going to this institution?

I often go to this post office location to send mail, I've used the self service kiosk, used the…read morecounter, it's funny to me how there will be a huge line and no one using the kiosk and in and out in a matter of seconds to send a couple pieces of mail. Every time I've come here I've had a good experience with the employees, they're always very helpful and knowledgeable. I usually end up talking to Terry, she's very friendly and has always answered my questions with great clarity. I believe the USPS is an amazing service and my hobby is penpalling so I completely rely on it so I hope that me coming in here to bombard their mail bags is okay with them. I've never had an issue navigating their systems, buying stamps, getting envelopes, mailing anything, using the SSK, this location is great.

I've truly been having great experiences at this location lately, the attendants are always very…read morehelpful and kind to me and always willing to give me what I need to do what I need to do! I think that they've since had new workers since the previous reviews and I really love that the customer service is always A1 here. It makes me want to keep coming back to get my qualities met here. The value is great and anytime I request a service it's met with the fastest expectation. And most importantly, all of the mail that I have sent from this location has gotten to the intended target.

Super fast and friendly, very efficient. Came in with a stack of rejected letters due to a wax seal…read moreand John found a creative solution. He was professional, worked to find me the most cost effective solution, and had a really positive and friendly attitude. I don't know if I've ever reviews a post office before, but for how much I enjoyed this experience I wanted to. So, thank you John! Hope you have an amazing holiday.

Dropped off packages at 1pm and they still haven't been scanned or shipped out and it's 6pm +…read morethey're closed. I don't understand.

Beautiful historic building with great people offering thoughtful service. It's a great post office…read morewith a convenient drive through drop off box for stamped mail.

Is it weird to like a post office? Idk these staff are the most down to earth humans, and they…read morenever seem to be bothered by my chaotic shipping behavior

I have a small etsy business and have been using this post office regularly for about a year. The…read morepeople who work there are always friendly and helpful. It's certainly not the easiest job to deal with the public under the conditions imposed on the USPS (and a pandemic), but these folks really feel like part of the community, and are always so kind.

Randy was an absolute pleasure to work with on our passport renewal this morning. I want to give…read morehim an extra accolade for navigating two spray-tanned skanks who failed to schedule an appointment for their passports and they started yelling at him (and blaming us for cutting in front of them--we had an appointment). Randy was patient, professional and handled those nasty women with finesse. Give this man a raise!

I asked the employee if I could ask a couple questions while I filled out my envelope to a New York…read moreaddress. The employee didn't say anything and turned around and left. I stood there for about 15 minutes before someone else helped. If you go here do not expect any customer service.

I did not get 3 statements in the mail and that will lower my credit score somehow it get last from…read moresender to my locked mail box go figure ???,also i called today no one pick it up. last week i got mail for residents not leaving at this address i did write on envelope return to sender and put it back in outgoing box ques what happen it got returned back to my address. Maybe if they do so now they just did the same with my statements? I do not like when my mail is lost no one can answer where is it. Not a good mail service.

I went to get passport with my family. online it says walk in's 3 to 4 we got in line at 3:30 .We…read moregot to the front of the at 3:55 we said hi were here for passport and they said we stop doing passport for today in 5 minutes and we only 4 family's a day. but online it never said anything about 4 walk in's a day we ask if they could do us real quick but they said no. we were arguing for a minute or two . And they kept telling us to come back the next day but both of my parents don't get off of work until 6 to 7 and my 1 year old sister was get mad . We were all mad at this point and they were wasting our time so we left . Now I am writing this the car going home Definitely the worst service me and my family have ever experienced if I could negative stars I WOULD Thank you for your time

Love that I can drop off packages at the self service kiosk. Very awesome feature. Don't have to…read moreinteract with anyone

That lady with the glasses is the worst. I've been here a handful of times and unfortunately, each…read moretime I've had to deal with her. She is unpleasant and unkind. She needs to be fired.

Not one complaint about the Amboy Post Office. Not. One. The staff is always friendly; every time…read more They go above and beyond expectations; every time. My packages arrive and are well cared for until I pick them up; every time. In fact, I so much prefer the post office that I opted for a PO Box. How great does a Post Office have to be in order for someone to say "I love our Post Office"? Pretty freaking great. And this one is.

This is a great small town friendly post office. Never a…read morelong wait and always friendly staff.